Debt Caseworkers

Debt & Budgeting Caseworker x 2 and Debt Caseworker x 1 

Job share will be considered

Salary: £26,421 - £28,770 per annum, depending on level of relevant experience. It may also be possible for this to be a trainee role. Our trainee roles start at £24,294 per annum. 

Pension: Matched up to 5% 

Holidays: 25 days per annum plus bank holidays

We are seeking three experienced Debt Advisers to join our team, but will consider taking on the right people as trainees if you have relevant transferable skills.

As a Debt & Budgeting Caseworker you will support clients who not only require advice but also have additional support needs, ensuring they engage and remain engaged throughout the advice journey until they have entered a suitable debt solution. You will be dealing with complex debt cases and working closely with clients to develop effective budgets and strategies for income maximisation.

As a Debt Caseworker you will provide debt advice and casework services including negotiating with creditors and representation of clients. Your work will involve advice and casework on a range of priority and non-priority debt and money advice issues.

For further information about these roles please download the job packs from our website via the apply button. You can also find details of our other current vacancies on our website.

The deadline for applications is 12pm, Friday 12th April but we reserve the right to close the advert early. Early application is therefore encouraged.

Other benefits of working at Citizens Advice Flintshire include:

• Being part of a friendly and supportive team
• Long service leave of up to 5 extra days after qualifying period
• Access to an Employee Assistance Programme
• Flexible working policy
• Access to regular, high-quality training