Advice on Prescription Link Worker

Role Context

General practice teams inPrimary Care Networks across Englandnow haveaccesstodedicatedLink Workers to provide the following functions:

1.     To support patients with long term conditions to access non-clinical support in their communities with a view to reducing loneliness and increasing wellbeing activities 

2.     To support the clinical staff within the PCN to understand what services are available in their communities and how to access them. 

The successful Link Worker candidates will work withinCitizens Advice on Prescription Liverpool service to provide allocated GP teams and a variety of statutory and non-statutory partner agencies with access to a person-focused service thatwill be deliveredin health centres, community health settings andinpeoples’ homes.

The Link Worker serviceis an essential part of theestablishedCitizens Advice Liverpool service andincreasestreatment options for health practitioners, and its highly motivated teamwork closely with health professionals andcommunity organisations to support patients to make lifestyle changes. The successful candidates will meet patients in a variety of settings and support them to develop a pathway to improved health and well-being. To provide this support you will need to develop a sound knowledge of local health, social and voluntary services. 

This scheme will enable GPs to refer patients to social activities and other types of support to improve health and wellbeing. The new staff team will engage the patient and ‘co-design a non-clinicalsocial prescription serviceto improve their health and well-being using services provided by the voluntary and community sector’

TheLink Worker is responsible for enabling and supporting a patient to assess their needs, co-producing solutions for them making use of appropriate local resources.

As well as a competitive salary CAL also provides access to

·       27 days annual leave plus bank holidays

·       Hybrid Working Scheme

·       Interest free travel loans

·       Employee Assistance Programme

·       Pension Scheme

·       Cycle to Work Scheme

·       Lifestyles Gym Membership (20% corporate discount)

·       Enhanced maternity, paternity and adoption leave pay