Communication manager jobs

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Are you a proactive, collaborative and compassionate individual with a proven record of supporting young people with housing support and tenancy sustainment? 

If so, St Giles Trust is looking for a Floating Support Caseworker to join our team at our Lambeth project, which offers support to source and sustain accommodation for young adults aged 18-25 who have been homeless or have care experience. We provide support with life skills, benefits, ETE and all aspects of the pathways to resettlement.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Working as part of a multi-disciplinary team, our Floating Support Caseworker will be expected to provide essential support, advice and advocacy to young people on accommodation-related needs, including homelessness prevention. You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and ensure all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures.

We will also count on you to deliver a holistic support service which will involve providing practical help that includes housing support, attending appointments, ETE guidance, benefits, budgeting, utilities and court attendance. Developing and maintaining relationships with partner agencies, including police, probation, children’s services and local authorities, is also a key aspect of this role, as is ensuring you close cases efficiently and positively.

What we are looking for

• Experience of using support plans to enable young people to successfully access and sustain accommodation and support services
• Substantial experience of providing support, advice and advocacy and communicating needs to professionals
• Experience of working as part of a multi-agency team
• The ability to work with people who have multiple and complex needs
•  A knowledge of housing legislation for young people
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.

Please note this role requires an Enhanced Adult DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 04 May 2026 at 9am. Interview date: w/c on 11 May 202

Are you someone who sees the person behind the problem - and wants to help them find a way through? Vineyard Community & Richmond Foodbank is looking for a warm, motivated Community Outreach Caseworker to join our team in Richmond, working alongside people facing some of life's toughest challenges.

This is a brand new role, created as part of our Five-Year Strategy, and it's an opportunity to shape something from the ground up. You'll carry out guest assessments and triage, develop personalised support plans, and work with individuals experiencing homelessness, mental ill health, financial hardship, addiction, and more - connecting them with the right support and walking alongside them on their journey toward stability and hope.

Based at our community centre in the heart of Richmond (a short walk from the train and bus stations), you'll also travel across the borough to our Foodbank satellite sites. You'll work within a supportive multi-agency framework, collaborating with colleagues, volunteers, partner organisations, and specialist services.

We're a faith-based charity with a strong commitment to dignity, hospitality, and person-centred care. You don't need to share our faith to join us - but you will need to be fully on board with our ethos and values.

What we're looking for: NVQ Level 3 or equivalent; experience in the statutory or voluntary sector supporting people with complex needs; strong communication and organisational skills; a calm, non-judgemental approach; and a genuine commitment to our mission.

What you'll get: A supportive, close-knit team; 5 weeks annual leave plus public holidays and a break at Christmas; a workplace pension with 5% employer contribution; and the satisfaction of doing work that genuinely changes lives.

Closing date: 12pm, Friday 17 April 2026. To apply, download an application form from our website 

As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.

This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.

A valid drivers’ licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

Are you a customer-focused IT support professional with strong technical skills and a passion for delivering excellent service? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, providing high-quality first and second-line support to staff across our international network.

Based in Amman, Jordan, this role plays a vital part in ensuring reliable, secure, and user-friendly technology services for colleagues across the Arab World and globally.

About the Role

As a Service Desk Engineer, you will provide end-to-end IT support across workplace technologies as part of a Global IT Service Desk. You will ensure timely incident resolution, excellent customer service, and continuous improvement of IT services.

A specialist focus of this role is Microsoft Business Applications, including Dynamics 365 CRM, Power Apps, Power Automate, and Power BI, alongside collaboration platforms such as Microsoft Teams and SharePoint Online.

You will also provide technical support for events, hybrid meetings, and remote collaboration, ensuring seamless service delivery across the organisation.

Key responsibilities include:

Service Desk Support

• Deliver first and second-line IT support, resolving incidents and requests in line with agreed Service Level Agreements.
• Log and manage support queries through a ticket management system, responding accurately, ensuring timely updates and resolutions and escalating issues when required.
• Maintain high-quality documentation within the global IT service desk system.

User Support & Collaboration

• Provide onsite technical support, including meeting room, AV, and collaboration tools troubleshooting.
• Support joiner, mover and leaver processes for ITF staff, ensuring secure provisioning and deprovisioning of access.
• Communicate solutions clearly to non-technical users and contribute to the knowledge base of the organisation.

Microsoft Business Applications Support

• Act as a primary support contact for Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.
• Troubleshoot access, permissions, connectors, and configuration issues.
• Support adoption and continuous improvement of business applications across the organisation.

Event & Remote Support

• Provide onsite and remote IT support for meetings, conferences, and hybrid events.
• Troubleshoot AV and connectivity issues in real time.

Security, Compliance & Improvement

• Follow information security, GDPR, and data protection protocols.
• Contribute to service reporting, process improvement, and technology enhancements.
• Stay up to date with emerging technologies and best practice.

About You

You’re an experienced and proactive IT support professional with strong troubleshooting skills, a customer-first mindset, and experience supporting modern cloud-based platforms in a fast paced international environment.

To be successful in this role, you will have:

• Proven IT service desk experience:
• First and second-line support experience within a multi-site or international organisation, operating to service level agreements.
• Strong Microsoft ecosystem knowledge:
• Hands-on experience supporting Dynamics 365, Power Apps, Power Automate, Power BI, Microsoft Teams, SharePoint Online, and identity/access systems.
• Technical problem-solving capability:
• Strong diagnostic skills across Windows devices, peripherals, collaboration tools, and cloud applications.
• Excellent communication skills in English:
• Ability to communicate clearly with both technical and non-technical users and document solutions effectively.
• Security awareness:
• Understanding of information security principles, GDPR, and data protection responsibilities.
• Collaborative working style:
• Ability to work effectively with global IT colleagues, infrastructure teams, and stakeholders in a global organisation.

Why Join Us?

This is an exciting opportunity to join a mission-driven global organisation where your technical skills will directly support teams working to improve working lives worldwide. You’ll be part of a collaborative international IT function, working with modern cloud technologies and supporting meaningful global projects.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

• To promote respect for trade union and human rights worldwide
• To work for peace based on social justice and economic progress
• To help our affiliated unions defend the interests of their members
• To provide research and information services to our affiliates
• To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

We are seeking a passionate and dedicated Community Capacity Building Worker to support grassroots organisations in Haringey in developing and delivering wellbeing activities. The role will focus on enhancing the capacity of local groups to improve the mental wellbeing of diverse community members through collaboration, training, and resource development to ensure that local organisations are empowered, confident, and equipped to improve mental health outcomes across the borough.

Employment Coach

Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?

We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.

Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.

We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.

If you’re passionate about helping people transform their lives, you could be the person we’re looking for to join our small, friendly team at Working Chance.

About the role

Our Employment Coaches support our clients to build their confidence, strengthen their employability and secure work that aligns with their skills, aspirations and circumstances. You’ll do this by guiding women through their job search and applications, and by helping them access opportunities with employers we partner with.

You’ll carry out initial assessments, develop personalised action plans, identify barriers to employment and signpost to specialist support where needed. You’ll also help clients prepare disclosure statements and stay motivated throughout their journey.

You’ll build strong relationships with employers, monitor suitable vacancies and proactively promote clients for opportunities.

You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below. 

If you think this might be the opportunity you've been looking for, we'd love to hear from you!

What we offer

You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.

 For more information about Working Chance, please visit our website.

Closing date: 12pm, Monday 13 April 2026
Interviews: Week commencing 20 April 2026

Vetting and role requirements

As an organisation committed to supporting women with criminal convictions into employment, we warmly welcome applicants with lived experience of the criminal justice system.

Please note that this role requires a Basic DBS check and HMPPS vetting because it includes work on contracts commissioned by the Ministry of Justice and HMPPS. These vetting processes have specific criteria set by those agencies, which means that not all applicants will be eligible to pass. We want to be transparent about this so that candidates can make informed decisions, while still encouraging anyone who feels they could thrive in this role to apply.

Guidance and requirements can be found in the ‘HMPPS Risk Assessed Access for Personnel with Lived Experience of the Criminal Justice System Policy Framework’. A link to this included in the job pack.

Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex‑based exemptions of the Equality Act 2010 (Schedule 9, Part 1).

Application guidance

While we recognise the increasing use of AI tools, your personal insights, experiences and reflections are what matter most to us. We strongly encourage applicants to provide answers in their own words. Your individuality is your strength, and AI‑generated responses may limit your opportunity to stand out.

 Application process

To help us understand your experience and motivations, please submit your CV along with brief written responses to our questions.

We look forward to learning more about you and the strengths you could bring to our team.

Team Leader

Location: Queen Elizabeth Hospital, Stadium Rd, London SE18 4QH, UK

Contract type: Full time – permanent

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9.00am - 9pm.

Salary: £38,424 per hour

About Us

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

We do this in two ways. We improve lives on the frontline through public service delivery, and we use our knowledge to influence and improve the systems that support people.

With the heart of a charity and the mindset of a business, we are uniquely placed to deliver meaningful change.

Redthread is a hospital-based youth work service, working alongside NHS staff and partners in emergency departments. Our specialist youth workers support young people at moments of crisis, helping them move towards safer and more positive futures.

We provide long-term, holistic support, working with young people across all areas of their lives.

About the role

As Team Leader, you will oversee Redthread’s delivery at Queen Elizabeth Hospital, Woolwich, alongside any associated community work in the local area.

You will lead the Youth Violence Intervention Programme within a healthcare setting, supporting young people aged 11 to 25 who attend hospital following an incident of violence, or where there are concerns around exploitation or extra-familial harm.

You will manage and support a team of Youth Workers, ensuring the service runs effectively and delivers meaningful outcomes. This includes direct work within the hospital and continued support following discharge, helping young people access the support they need in a way that works for them.

Key responsibilities

• Lead, manage and develop a team, including recruitment, supervision and appraisals, while supporting wellbeing and performance
• Embed Catch22’s vision and values in day-to-day service delivery
• Ensure accurate and timely recording of all service user activity in line with data and contract requirements
• Oversee operational risk, health and safety, safeguarding and governance in line with organisational and commissioner expectations
• Carry out regular case file audits in line with policy
• Manage referral allocation and ensure effective caseload management across the team
• Meet reporting requirements and deadlines, maintaining accurate and high-quality data

What you’ll bring

• Relevant qualification in youth work, health and wellbeing or similar, or equivalent experience
• Experience supporting young people with complex needs, including risk and vulnerability
• Experience working in partnership with services such as Children’s Services or Youth Justice
• Confidence delivering support in both one-to-one and group settings
• Knowledge of safeguarding, relevant legislation and effective intervention approaches
• Experience using data systems and working to performance targets
• Ability to assess and manage risk in complex situations
• Strong communication and relationship-building skills
• Experience leading or supporting a team and developing others
• Good organisational skills, with the ability to manage competing priorities
• Flexible, proactive approach with strong problem-solving skills

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due diligence. checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please click Redirect to Recruiter to be redirected to our website to complete your application.

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written.

Please note this role requires Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

The position is subject to rolling recruitment. Interviews will be conducted once a suitable applicant is identified, after which the vacancy will be closed.

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the Engagement Team.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: 000007 Engagement Officer

Location: Home-based South West, Hampshire and Isle of Wight. However, extensive travel will be required as part of this role across Hampshire, isle of Wight, BaNES, Swindon and Wiltshire and frequent travel across the wider South west locality (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,800 per annum (FTE circa £29,813.07)

Contract: This is a fixed-term until 30 April 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 26 April 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: Thursday 7 and Friday 8 May

The Role

Reporting to the Engagement Lead, the Engagement Officer helps strengthen local stroke communities by bringing people together, championing lived experience voices, and building warm, trusted relationships with volunteers, partners, and healthcare professionals. By supporting local groups, gathering insight, and sparking meaningful conversations, the role ensures stroke survivors and carers feel heard, connected, and supported to reduce the devastation of stroke.

Key responsibilities will include:

• Working with people affected by stroke to ensure the voice of lived experience is central to this work
• Building and maintaining strong relationships across the charity and with external stakeholders
• Confident with public speaking
• Supporting stroke support groups and volunteers

About You

You will be:

• Warm
• Friendly
• Approachable
• Enthusiastic

With experience of

• Being adaptive to best meet the needs of the people we support
• Working with and supporting a wide range of stakeholders
• Excellent communication skills, including confident public speaking skills
• Working in partnerships with other organisations including those in the voluntary sector, health and social care

This role requires extensive travel across a large geographical locality to attend a variety of meetings and events in health and community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

Please state any preferences for flexible options in your covering letter.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.

You may also have experience in areas such as Engagement, Community Engagement, Volunteer Engagement, Advocate, Advocacy, Health, Social Care, Engagement Officer, Community Engagement Officer, Volunteer Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Full Time (37.5 hours per week) – Permanent | Up to £30,407,00 per annum plus benefits | Location: Bath (Hybrid)
We’re a dedicated, inspiring and forward-thinking healthcare charity. Our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals, supporting services to help our beneficiaries and driving research. 
 
We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, and we want to attract the brightest and the best to help us beat this condition and change society for the better. 
 
In this role, you will be responsible for supporting the planning, delivery and implementation of acquisition campaigns (around 80% of your time). This includes recruitment, initial retention, upgrade and reactivation of supporters and members across multiple channels. 
Around 20% of your time will focus on Events and Community Fundraising, including challenge events and third-party activities, providing stewardship and campaign support. 
 
Do you have: 
 
•           Excellent written and verbal communication skills, including copywriting, proof reading and a professional telephone manner?
•           Significant experience in coordinating digital and direct marketing campaigns?
•      A supporter-focused mindset with a commitment to delivering an exceptional experience to all prospective and new supporters?
 
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.  
Location - In this role, you would benefit from the flexibility of working on a hybrid basis (with the expectation to attend our central Bath office at least 20% of your time each month).
 
How to apply
 
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.
 
We particularly welcome qualified applicants from the global majority, as they are under-represented in the team.
 
Want to know more? For more details on this exciting role, please download the job description. The closing date is 19th April. 
 
REF-227 750

Role Overview
The Talent Set is delighted to partner with a charitable organisation seeking a strategic Head of Acquisition. This senior role involves leading multi-channel campaigns to optimise audience engagement, drive new supporter acquisitions, and adapt to shifting audience behaviours and fundraising priorities.

Key Responsibilities

• Develop and execute innovative multi-channel acquisition strategies, balancing digital and traditional media to reach diverse audiences.
• Lead and guide a team of specialists across paid media, digital engagement, direct mail, door drops, and other channels, ensuring integrated delivery and measurable outcomes.
• Oversee campaign planning, execution, optimisation, and reporting to meet ambitious fundraising targets and organisational goals.
• Drive channel testing initiatives, including DRTV, partial address mail, door-to-door, and new lottery concepts, ensuring evaluation and learning for future campaigns.
• Collaborate with internal teams and external agencies to maintain a flexible and agile approach aligned with evolving organisational priorities.
• Manage budgets effectively, ensuring maximum return on investment while supporting team development and innovation.
• Monitor key performance indicators such as conversion rates and gift rates, adjusting strategies to optimise supporter acquisition and retention.

Person Specification

• Proven experience in digital and traditional acquisition channels, with a track record of managing multi-channel campaigns in a charity or similar sector.
• Strong leadership skills with the ability to guide multi-disciplinary teams and foster a collaborative environment.
• Excellent understanding of media planning, campaign optimisation, and performance analytics.
• Ability to adapt to changing market conditions, audience behaviours, and organisational priorities.
• Effective communicator who can build relationships with internal stakeholders and external agencies.
• Commercial awareness, with experience managing budgets and ensuring cost-effective campaign delivery.
• A strategic mindset combined with operational execution capabilities.

What’s on Offer
Salary: circa £60,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of  Acquisition

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Head of Acquisition
Salary: £56574 to £58,221
Location: Hybrid: London or Chard, Somerset
Tenure: fixed term - 1 year

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you  a strategic leader with exceptional acquisition expertise and a commitment to feminist principles and anti‑racist practice

Then we'd love to hear from you!

The Head of Acquisition provides strategic leadership for ActionAid UK’s supporter acquisition programme, shaping and delivering multi‑channel campaigns that bring new supporters into our movement and help drive long‑term organisational impact.
You will develop and oversee a bold, insight‑driven acquisition strategy, ensuring alignment with our mission and 2025–2028 organisational goals. You will lead a high‑performing team and collaborate widely across Public Fundraising, Digital, Stories, Media, Data & Insight and Supporter Operations.

Key areas of responsibility include:

Strategic Leadership

Lead the development of a compelling, data‑driven acquisition strategy and multi‑channel portfolio (including digital, DRTV, face‑to‑face, door drops and inserts).
Develop strong business cases for investment and innovation.
Work closely with the Head of Retention to ensure cohesive supporter journeys and integrated fundraising communications.

Team Leadership & People Management

Build and nurture a motivated, values‑driven team, ensuring coaching, feedback, and development opportunities.
Champion feminist leadership behaviours and ActionAid UK values across all work.

Operational Excellence

Lead the planning, management and evaluation of end‑to‑end acquisition campaigns.
Oversee budgeting, reforecasting, KPIs and performance reporting.
Ensure compliance with relevant fundraising regulations and data protection requirements.
Build strong, effective relationships with agencies, suppliers and internal partners.

Insight, Innovation & Continuous Improvement

Work closely with the Data & Insight team to ensure acquisition performance is measured rigorously and learning is embedded.
Drive innovation in channels, propositions and products, ensuring best practice and continuous improvement.

You will bring:

• Extensive experience leading high‑performing acquisition or direct marketing programmes across multiple channels.
• A track record of delivering substantial growth, innovation and strong ROI.
• Experience building and managing significant budgets.
• Strong analytical and data‑interpretation skills.
• Excellent relationship‑building skills and experience working with agencies.
• Demonstrated ability to lead, support and inspire a team.
• Commitment to ActionAid UK’s mission, feminist principles, safeguarding standards, anti‑racist values and data protection responsibilities.

Experience working with women’s rights organisations or the “Global South” is highly desirable.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

We are seeking a dynamic individual with strong people skills to provide leadership across all of BTO’s Country Offices and to manage operations in Scotland. Operational management for Wales and Northern Ireland is provided by the Heads of those teams. The post holder will be part of BTO's senior leadership team, responsible for setting the direction and priorities of the organisation and attending Board meetings where they will represent BTO Country Operations. The postholder will directly manage an excellent team of senior Country Office staff members and work collaboratively with many others.

The role requires demonstrable experience in supporting, motivating, and leading multi-disciplinary teams and excellent people management and influencing skills. It will also require experience in developing strategic vision, setting measures of success, securing funding, and ensuring delivery of multiple and often complex projects. The post holder will need skills in, and a passion for communicating both internally and externally; a good science (ideally ecological) background, and an understanding of long-term monitoring and citizen science approaches to monitoring and research.

Ideally, the postholder will be based out of the BTO Scotland office in Stirling (which currently has the largest staff complement), but we would be willing to consider working out of the BTO Cymru offices at Bangor University or the BTONI offices in Lisburn, near Belfast, for the right candidate.

BTO operates flexible working, and a hybrid working pattern is available (60% office, 40% home). The postholder is expected to build and maintain strong relationships with colleagues across the BTO, and whilst communication by virtual means is used frequently, regular travel (several times a year) between each of the offices in Scotland, Wales and Northern Ireland and to the English office in Thetford, Norfolk is required, as is frequent working in person at the postholder’s office base.

FIND OUT MORE
Navigate to ‘Supporting documents' within the job details on our careers page to view:

• The full role description and person specification
• A message from BTO’s CEO, Juliet Vickery- ‘Intro to Director of Country Operations’.

WHAT DOES BTO DO?

BTO helps to secure the future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with others. We strive to work sustainably and to welcome everyone.

Our values
We are evidence-led, inclusive, collaborative and empowering.
Birds Science People; it is a powerful combination – will you be part of it?

WHAT WE OFFER

• £68,199 per annum
• Annual Leave: 25 days per year (plus bank holidays), increasing with service to 26 days after 5 years, 28 days after 10 years, and 30 days after 15 years (pro rata for part-time staff).
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Annual team away days
• Life assurance (four times salary)
• 11% employer pension contribution
• Employee Assistance Programme
• Enhanced sick pay
• Enhanced Family leave
• Health cash plan
• Retail discounts through MyLifestyle.
• Cycling friendly employer- gold accredited
• Cycle to work scheme
• Discounts on: BTO books, Bird care from Vine House Farm  (10% discount on orders placed on the website) and Opticron (15% off)
• Free access to BTO training courses
• Flexible working
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy that recognises where staff increase their level of responsibility over time
• Coaching and mentoring scheme
• Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, Neurodiversity group, LGBTQ+ group and our staff group creating a positive and welcoming culture to work in.
• Commitment to creating an inclusive environment
• Commitment to sustainability

The closing date for receipt of applications is 23:59 on Tuesday 14th April and Interviews will be held remotely on Tuesday 5th May. 

This is a great opportunity for a Partnerships Lead to make an impact in an inspiring creative environment. You will inherit some strong existing partnerships and have the opportunity to grow new ones, benefitting from a pipeline of warm prospects. 

A team-player you will also be able to work independently, possess excellent communication and negotiation skills, and  be curious about or have an interest in the arts and culture. 

This is a London hybrid role with a minimum of 3 days a week in the office.
 
The Charity:
A proactive arts charity, passionate about creating exceptional artistic experiences as well as delivering inspiring outreach projects in the local community.  You will be joining an exciting organisation, with warm and collaborative working culture. 
 
The Role:
Source headline sponsorships for events and community programmes.

Identify, research and approach potential corporate prospects aligned with charity's mission and values including paid partnerships and in kind support.

Manage the delivery of partnership agreements, identifying opportunities to deepen engagement and ensuring all partners receive the appropriate level of stewardship and recognition.

Act as the main point of contact for existing corporate partners

Coordinate and manage corporate partner events/hospitality.

 
The Candidate:
Experience in corporate partnerships and sponsorships, ideally within the arts, culture, or non-profit sectors. 

An interest in or curiosity about the arts 

Ability to create new leads and contacts with a creative approach to business income generation.

Ability to work independently and as part of a team in a collaborative but independent environment

Strong relationship-building and networking skills with the ability to engage with senior executives and provide high levels of customer care.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.