Contract Communications, PR Jobs in Europe

We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.

About this job:

As Supporter Relations Officer, you’ll:

• Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
• Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
• Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
• Organise supporter events and tours at the rehoming centres throughout the year.
• Organise and attend events with the Dogs Trust Village.

About you:

The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.  

What you need to know:

As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential.

We are looking to recruit people who are passionate about working directly with people who may be newly diagnosed or worried about their memory or people that may need support to access home and community services.

You will bring your excellent communication and organisational skills and experience to assess people's need to access a range of information, specialist services and support delivered by a range of partner organisations.

Main duties: 

• Carry out initial holistic strengths-based assessment for people accessing our services and projects. 
• Co-produce appropriate and proportionate support plans 
• Supported signposting for individuals internally and to external support where appropriate 
• Accurately record information and keep all systems up to date
• Liaise with the people we support, their important individuals and next of kin as required 
• Liaise with statutory agencies as required and maintain professional relationships 
• Support colleagues to evolve, develop and embed new approaches and ways of working where required, including taking part in projects and learning opportunities 
• Achieving agreed targets, reporting on key performance indicators and highlighting impact using case studies and life stories. 
• Work closely with the wider team to ensure appropriate cover for all services as per Age UK Doncaster continuity plan.    
• To undertake any other reasonable duties in line with the job purpose that may from time to time be required by management.

Join Dementia Friendly Keighley (DFK) as Chief Executive.

As a dynamic Chief Executive you’ll support us through an exciting new stage in our development and will feel confident in strategically shaping, managing and delivering the business plan of the organisation.

About The Role

Leading on project delivery, monitoring and outreach projects, you will also ensure the DFK information centre is supported to continue running successfully. You will be comfortable turning your hand to all aspects of running a small organisation, and leading it to excel. This will include:

• Outreach work to raise awareness of dementia across the diverse Keighley community

• Ensuring delivery against the requirements of our current funders, collating and providing the evidence for this

• Actively seeking and securing further funding streams

• Growing the services we offer

• Overseeing our centre and a small team of staff and volunteers

• Becoming a Dementia Champion

This is an interesting and varied role which will suit someone who enjoys being involved in the day to day, whilst also contributing to the strategic aims and success of the organisation.

As we are entering a new phase, the trustees are seeking this new role to support them to focus on governance rather than management. You will have the opportunity therefore to shape this role within the parameters set by our Mission, Vision and the funders we have.

The organisation has a high public presence in the community and is much respected so you will be expected to be comfortable as an ambassador and demonstrate a passion and commitment to what we do and stand for. 

About You 

You will have a passion for working with people living with dementia and feel enthused by the positive, empowering ethos at DFK. 

You will have a personal/professional understanding of dementia and how it impacts on all  aspects of life for people living with dementia, those caring for them, and their family  and friends. 

You will have a track record as a successful senior leader in a charitable organisation of a comparable size or equivalent managerial or director experience.

You will be confident in public speaking and have excellent communication skills, being able to convey a message with impact to engender trust, and be comfortable communicating with senior stakeholders, staff, volunteers and funders.

You will have experience working with external funders, understanding the importance of delivering a project as agreed, as well as  being comfortable with completing the monitoring and reporting aspects.

You will live in, or have close connections to, the local area where we work.

You will be an effective team leader, understanding how to bring the best out in people, and adapting your leadership style to engender excellent working relationships.

If you'd like an informal chat about the role, please contact Helen Bradley, Chair of Trustees by contacting the DFK centre.

Interviews will take place on the afternoon of Wednesday 3rd July and Friday 5th July. 

For more information about our work, please visit our website. 

Company Description

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.

Position

What you’ll do (key responsibilities)

The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.

In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:

• Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
• Developing our banking tracker to include new research themes (e.g. green finance targets).
• Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
• Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
• Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.

We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:

• Support the Senior Campaigns Officer review resolutions paperwork.
• Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
• Provide ad-hoc admin and team support.

Requirements

What you’ll bring to the team

Essential

• Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Strong interest in data analytics and/or data management.
• Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
• Attention to detail and a commitment to accuracy.
• Good communication skills, both written and verbal.
• Team player willing to support and learn from colleagues.

Desirable

• Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
• High-level understanding of products and services offered by banks to retail and corporate clients.

What we will do for you

Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.

ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.

• You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
• You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
• You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
• You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
• We have yearly objective setting to ensure that you are receiving the support you require.
• All our roles are subject to a settling in period which will give you very supportive start to your journey with us.

Other information

Contract type: 12-month fixed contract

Who it reports to: Senior Research Manager

Salary: £23,933 + 8% pension contribution

Deadline for applications: 9am on Monday 24th June

Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.

ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.

We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).

Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.

ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.

Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.

Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Freelance/self-employed contract for 3 – 4 days per week

£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable

Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work. 

It’s an exciting time at Parkinson’s UK as we implement our new organisational strategy and look to embed our refreshed brand.

We are looking for a Designer to join us for a 12 month fixed term contract, who can hit the ground running and help us to roll out our refreshed brand.

About the role

You’ll be part of the charity’s in-house Creative team and will work closely with teams across the charity to bring our visual content to life through print and digital design.

You’ll take briefs to deliver concepts and layouts in a variety of formats based on audience insight and fresh creative ideas. You’ll make sure all your design work brings our brand to life and reveals the reality of living with Parkinson’s, all while being part of an exciting, highly motivated creative team.

What you’ll do

• Design standout print and digital content from concept to completion, delivering against a clear brief and goals
• Support the Creative team’s aim in delivering a strong visual identity, which considers the needs of people with Parkinson’s and brings our brand to life
• Manage multiple design projects to deliver concepts and layouts in a variety of formats e.g., leaflets, booklets, magazines, newsletters
• Support the creative development and expression of the brand identity through high-impact design
• Work closely with the Studio Manager to ensure all assigned projects are delivered on time, within budget and meet clear goals

 What you’ll bring

• BA level design qualification or equivalent experience (c. 4 years) of delivering hands-on design across print and digital channels in line with brand guidelines
• Proven professional design experience either working inhouse or agency
• Experience of Adobe CC software packages, particularly fluent in: InDesign, Illustrator, Photoshop, Acrobat, experience of Canva and After Effects is desirable
• A motivated, proactive, and engaging style and ability to juggle multiple projects at one time
• Highly organised, with the ability to produce design work to tight deadlines
• Strong communication skills and the ability to present engagingly about your creative concepts and ideas
• Experience of using audience insight to develop effective design

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

Please apply by sending us your CV, portfolio, and a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the ‘What you‘ll bring‘ section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you ready to lead transformative multi-channel marketing campaigns and make a real impact in the fight against heart and circulatory disease?

As our Senior Marketing Executive- Mass Fundraising Acquisition, you will help deliver sector-leading, inspirational, and valuable marketing campaigns that inspire new and potential supporters to support the charity.

You will engage and mobilise both individuals and communities to support British Heart Foundation's (BHF) strategy to fund lifesaving research through fundraising and engagement.

You will assist the team in implementing the strategy for Individual Giving, Lottery, Legacy, and Events, managing your own portfolio, and serving as the point of contact for stakeholders and partners.

Focused on driving income by recruiting thousands of new supporters, you work in a rotational matrix-managed team, gaining experience of multiple Mass Fundraising products.

Working with BHF’s agencies on both large scale and always on campaigns, this role will be responsible for managing the delivery and monitoring the results of the campaigns with support from marketing managers.

This is an amazing opportunity to develop multi-channel marketing campaigns across a number of products.

This role requires some travel across the U.K. to attend stakeholder and partner meetings.

Working arrangements

This is a 14-month fixed-term contract covering a secondment.

This is a blended role where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

You have significant direct marketing experience, preferably within the charity sector, and are an excellent campaign manager. You also have knowledge of recurring revenue models and are an experienced project manager.

A strong negotiator who has experience managing multiple third-party agencies, has strong interpersonal and communication skills, and is an excellent copywriter.

You are motivated to exceed targets and have experience working in a fast-moving marketing team, which enables you to work at pace and manage a high workload.

As a highly numerate strategic thinker, you can set long-term and short-term objectives, manipulate and analyse data across a variety of media, and use your own initiative to identify opportunities and solve problems.

You’ll also have experience with:

• Working with expenditure budgets of £1m+
• Insight, data analysis, and reporting 
• Managing multiple external agency relationships
• Budget, income and expenditure reporting
• Using CRM systems
• Working with multiple stakeholders 
• Paid media, particularly digital marketing

About us
 
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Benefits
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
 
Interview process
 
First stage interviews will be held over Microsoft Teams.

Closing Date: 23 June 2024

Ref 6740

We are looking for 2 proactive and collaborative individuals to join the People Team as Service Design Leads.

These roles present an exciting opportunity to work with the People team, Organisation of the Future team and cross-organisationally on our transformation programme, shaping a new approach to Service Design at Save the Children UK.  

Please Note: We have one permanent post and one 16 month contract post available. 

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As part of our organisation wide transformation programme, Organisation of the Future (OoF), the People Team at Save the Children has been on a journey to be more agile, data driven and customer experience oriented. We are now looking to bring this approach to all our central services and are looking to redesign the way we offer services internally. We hope that this will help build our muscle as a human-centred organisation from the inside out.  This will also help us realise our ambition of becoming an Agile organisation.

These new Service Design Leads will be key in ensuring that we align and embed design thinking and a customer centric approach into all our colleague-facing products and services. The role-holders will collaborate closely with all Central Services Teams and lead on service design of products and services that impact the employee experience, ensuring that colleagues' needs are understood, and solutions are designed with our people at the heart.

These roles will be a highly visible and an integral part of the People Team and Organisation of the Future team. The change in the People Team's way of being and working is a pilot for the wider Organisation of the Future Change Programme and so it is crucial that these roles are Champions for the People Team across the Organisation and role model the design principles of the Programme (Agile, Adult, Experience, Iterative).

In this role, you will:

• Work across multiple projects and complex systems to design/redesign colleague facing services, providing expertise in design thinking, guiding the team to see and think about the service as a part of an end-to-end journey.
• Undertake user research to ensure that all services and related products are intentionally designed based on a deep understanding of the needs of the people using them, ensuring inclusion and accessibility at all stages.
• Research and analyse data and internal processes to give a full understanding of existing challenges (the ‘as is').
• Design and deliver service design workshops, customer journey mapping, prototyping, and testing; bringing Service Design expertise to Agile teams/squads and making sure that solutions are designed with users at the centre.
• Mentor, train, and develop the People Team and wider Central Service teams and colleagues in Service Design and Design Thinking methodology, tools, and practices.
• Work with Organisation of the Future team to define, implement, and embed an Organisation of the Future Service Design approach including establishing Service Design Communities of Practice.

About you

With high levels of self-management, you'll be committed to continuously learning, adapting, and responding to change, and working with others in an agile way.

Joining us during an exciting period of organisational transformation, you'll be open-minded and comfortable working in an agile and emergent way.

To be successful, you'll bring:

• Service design expertise in designing customer-centric end to end solutions.
• Experience in mentoring and developing other people's capability and confidence in design thinking customer/human centred service design.
• Experience of working as part of a multidisciplinary project team, with the ability to engage people meaningfully in customer-centric service design and drive forward the delivery of a user centred design solution.
• Experience of working in Agile teams and participating in/facilitating discovery, design, and development sprints
• Effective at communicating design ideas using a variety of techniques, including service models, story boards, user journeys and service blueprints and the ability to create service design documentation, communication, and prototypes utilising online tools (e.g. Mural).
• Excellent facilitation skills and experience - able to elicit desired outcomes from end users through workshop facilitation and user research and able to facilitate engaging and impactful meetings and learning sessions.
• Self-awareness and excellent relationship building abilities.
• Willingness to constantly learn, including from feedback and to flex approach as needed to deliver impact with others.
• Good written and spoken communication skills, with the ability to engage confidently with multiple audiences, in multiple formats and on multiple platforms.
• An agile mindset: able to adapt, learn and collaborate to achieve impact.
• A deep understanding and awareness of diversity, inclusion and belonging/ EDI and a proven ability to bring that awareness and understanding to life in your work.
• We would love it if you were familiar with an adult mindset (see here). However, being keen on learning about this is equally great, and we will support.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Office Administrator Receptionist

We are looking for an Office Administrator / Receptionist to be front of house, creating a positive first impression of the organisation through a professional and welcoming approach.

Position: Office and Facilities Administrator/Receptionist

Location: Reading

Hours: Full-time, 35 hours per week

Salary: £27,589

Contract: Fixed-term contract until June 2025

Benefits: 28 days’ annual holiday  plus bank holidays, Gym contribution membership (on completion of probation), cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.

Closing date: 28 June 2024

About the Role

As Office Administrator, you will contribute to the effective running of the office by providing high quality, flexible and efficient first-line face-to-face support and strong administrative support across the organisation.

You will be expected to work independently with minimal day-to-day supervision in the office, based in Reading.

Key responsibilities include, managing all reception duties including:

• Handle deliveries and post
• Be a point of contact for staff, visitors and guests
• Maintain stationery stock
• Receive, unpack and store deliveries
• Liaise with the Building's Main Reception on day-to-day facilities matters
• Support Health & Safety and other facilities checks and measures
• Prepare for meetings including Board meetings
• Support meetings and events on the day and co-ordinate meeting room bookings
• Provide administrative support for meetings as required
• Manage premises/facilities-related internal communications
• Provide HR administrative support as required

About You

As the Office Administrator/Receptionist, you will have previous office administration experience, a professional, welcoming manner, and the ability to interact effectively with people at all levels.

You will have:

• Excellent verbal and written communication skills.
• Ability to recognise sensitive issues and handle them appropriately.
• A high degree of confidentiality, discretion and integrity.
• Excellent time management and organisational skills.
• Ability to think ahead, forward plan and problem solve.
• Methodical with a high level of accuracy and attention to detail.
• Flexible and able to respond calmly and effectively to changing situations.
• Strong work ethic, motivated, quick to learn with a positive can-do attitude and a hands-on approach.
• Able to work independently and as part of a team.
• Excellent knowledge of Microsoft Windows and Microsoft Office Suite (Word, Excel, Outlook).

About the Organisation

The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.

The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.

You may also have experience in roles such as Office Administrator, Facilities Administrator, Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, Receptionist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role Overview:

The Talent Set is thrilled to be working with a leading health charity as they search for a Head of Content and News to support them for a fantastic 6-month fixed term contract.

The successful candidate will be tasked with spearheading a team in crafting impactful media that ignites awareness and empowers the organisation’s community. You will oversee the creation of top-tier health content, ensuring everyone impacted has the knowledge and support to thrive.

Key Responsibilities:

• Own external communications, crafting strategic narratives that shape public perception.
• Cultivate relationships with media, influencers, and stakeholders to challenge misconceptions, elevate awareness, and champion the needs of those living with and at risk of the condition.
• Head a dynamic press team, safeguarding the organisation’s reputation and aligning media efforts with their goals.
• Guide content creation via integrated campaigns, collaborating closely with marketing and communications.
• Oversee a multidisciplinary content team, setting the strategic direction for high-quality, evidence-based content across print and digital platforms.
• Champion accessibility, trust, and relevance for diverse audiences (patients, families, healthcare professionals, and stakeholders).
• Build strong partnerships across the organisation, offering invaluable expertise to colleagues.
• Lead and develop a team of media, content, and web specialists, fostering excellence within your domain.
• Translate complex information into clear and motivating written and verbal communications.
• Contribute actively as part of the senior leadership team, providing strategic guidance and shaping the future of the organisation.
• Serve as a trusted advisor to the Executive Team and Board of Trustees on critical issues like crisis and reputation management.

Person Specification:

• Existing strong relationships with key journalists, health care sector is preferable.
• Someone who works confidently with internal and external stakeholders to secure buy-in and drive action.
• Ability to build strong relationships across the organisation, ensuring colleagues receive the support they need for success.
• Previous experience overseeing budgets, monitoring expenditure, and reporting on financial performance.
• Experience in communicating confidently with senior stakeholders.
• Understanding of the media landscape and someone who excels at working with media outlets.
• Possess a strong understanding of the health and political environment (advantageous).
• Someone who stays current on the latest advancements in communications and digital content.
• Experience responding quickly and driving projects to completion efficiently.
• Ability to maintain a calm and resilient demeanor in demanding situations.
• Able to manage a heavy workload effectively within a critical area.
• A team player who enjoys collaboration and fosters a positive, results-oriented environment through teamwork.

What’s on Offer:

• A fantastic salary of £58,000 to £64,000 for the ideal candidate.
• Remote working with just the occasional visit to the charity’s central London Office.
• 6-month fixed term contract.
• Working with a groundbreaking charity that is changing the lives of people with their work.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values on the Microbiology Society website.

About you
We are seeking a Communications and Engagement Officer on a 6-month Fixed Term Contract to work across storytelling and engagement theme to deliver of all of Council’s strategic objectives ensuring that our communications reflect the Society’s values.

The Communications and Engagement Officer will contribute to and support the Communications and Engagement Manager in updating and editing all communications channels to support our aim to advance understanding of microbiology and champion the contribution made by microbiology, our members and their work in addressing global challenges.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;

• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Closing date: 21st June 2024

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Vacancy Reference Number:

EVAM/FR/UK-R1

Position Title:

Events & Volunteer Assistant Manager

Department:

UK Events and Volunteers

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£28,000-£33,000 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024

Approx. Interview & Role Commencement Date(s):

• Interviews: As and when strong candidates identified

• Start: ASAP thereafter

Note:

Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise. 

Role Overview:

We are excited to offer an opportunity to join our dynamic Events Team as an Events Assistant Manager. The Postholder will play a crucial part in maximizing funding and donations through various channels, including events, volunteers, individual donors, donor groups, trusts, and foundations. We seek a creative and experienced individual who can assist in organising exceptional events throughout the year while contributing innovative ideas and strategies to support the long-term income growth of the Events department. If you are passionate about making a tangible difference in the lives of the poor and needy by raising funds for projects like building large water wells, Masjids, and supporting livelihoods, food, and health initiatives, we look forward to hearing from you immediately.

Main Responsibilities:

• Assist the Head of Events in daily operations and event planning.

• Collaborate with the Head of Events department to develop and implement new event strategies.

• Work alongside the Head of Events to source new and exciting suppliers for the events.

• Manage multiple projects, including financial reporting and maintaining key relationships to meet deadlines.

• Work closely with the Events team to ensure the successful execution of events and effectively engage with volunteers.

• Provide support to the manager in team training and team development.

• Providing a first point of contact during live events.

• Overseeing staff welfare within the team.

• Responding to all enquiries in a timely, confident & professional manner, taking every opportunity to connect and identify fundraising event opportunities.

• Ad hoc duties as and when required (some out-of-hours work may be expected).

Essential: Ideal Candidate will:

• Be educated to degree level or higher.

• Possess excellent communication and presentation skills.

• Be self-reliant with strong writing abilities.

• Be honest and willing to travel to meet with volunteers and work flexible hours.

• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

• Be adequately experienced in planning, advertising and executing successful events.

• Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).

• Be well versed in different fundraising requirements and strategies.

• Suitably experienced in strategic marketing and advertising.

• Possess a flexible approach to tasks and responsibilities.

• Possess a high level of motivation social skills

Desirable:

• Prior experience in event operations management, preferably in a fundraising or Islamic charity capacity.

• Experience with task management software.

• A basic understanding of Islamic values and Muslim practices.

• An awareness of Health and Safety values.

• Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

• Multilingual Skills

This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.

Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Vacancy Reference Number:

EVC/FR/UK-R1

Position Title:

Events & Volunteer Coordinator

Department:

UK Events and Volunteers

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£22,000-£24,999 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024

Approx. Interview & Role Commencement Date(s):

• Interviews: As and when strong candidates identified

• Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise. 

Role Overview:

The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.

The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.

Main Responsibilities:

• To be the first point of contact for enquires in volunteering and events for post-holder’s local area.

• To support, manage and supervise the recruitment of volunteers.

• To equip head volunteers with the knowledge, motivation and understanding to carry out their role within the community on behalf of Muslim Hands.

• To work closely with key volunteers and groups to maximise Muslim Hands’ presence and work in the local community.

• To support our flagship events in post-holder’s local area including Gaza Winter Walk, Ramadan activities and a range of outdoor and international events.

• To organise and be responsible for local events in post-holder’s area in order to maximise Muslim Hands presence and raise funds for various projects.

• To arrange and attend masjid collections and make announcements to the congregation in the masjid.

• To build relationships with key groups and businesses in post-holder’s local area such as schools, scout groups and supermarkets.

• Ensure that all practices of the work carried out is clearly planned, monitored and evaluated in.

• Ensure all activity is conducted within up-to-date policies including health and safety and data management.

• To work closely with the Events and Volunteer Assistant Manager and the broader Fundraising team.

• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.

• To undertake any reasonable responsibilities as required by line manager.

• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct

• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods.

• To undertake any reasonable responsibilities as required by Line Manager

• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Essential: Ideal Candidate will:

• Right to work in the UK

• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

• Self-motivated

• Approachable with great leadership skills and initiative

• Excellent communication skills

• Knowledge of database management 

• Be honest and willing to travel to meet with volunteers and work flexible hours.

• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

• Be adequately experienced in supporting advertising and executing successful events.

• Possess suitable record keeping and administrative skills

• Possess a flexible approach to tasks and responsibilities.

• Possess a high level of self-motivation 

Desirable:

• Access to a car with business insurance

• Direct role experience

• Familiarity of UK Events and Volunteers department’s activities 

• An awareness of Health and Safety values.

• Multilingual Skills

Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

 About the role

As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.

From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.

You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions. 

Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team. 

You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices. 

This role is a 12 month fixed-term contract.

About you

A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.

You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024

Interview date Wednesday 26 and Thursday 27 June 2024