Communications and digital manager jobs

Customer Service & IT Coordinator 

Summary: 

Bath & West Community Energy is a not-for-profit community business that tackles climate change through clean energy generation and energy efficiency measures in homes. We recycle surplus income, via the BWCE Fund, to support community action on carbon reduction and fuel poverty. 

We’re looking for a friendly, organised and digitally confident Customer Service & IT Coordinator to join our growing team. 

You’ll be the first point of contact for enquiries, providing clear and empathetic support to Home Energy customers, BWCE members and the public. You’ll also help colleagues use internal digital tools, maintain accurate data records and contribute to improving systems and processes across BWCE. 

This isn’t a technical IT role - it’s ideal for someone who enjoys helping people, solving problems and making things run smoothly. 

Your tasks: 

• Deliver outstanding customer service by phone, email and online 

• Support Home Energy enquiries and customer journeys 

• Maintain CRM records and booking processes 

• Provide light-touch support with digital tools (MS365, SharePoint, SenseHR) 

• Help improve digital workflows and reduce manual tasks 

You’ll bring: 

• Experience in customer-facing roles 

• Confidence using digital tools and learning new systems 

• Excellent communication and organisation 

• A calm, empathetic approach 

• Alignment with BWCE’s community-focused mission 

To read full job description and apply, go to https://www.bwce.coop/current-vacancies and complete our application form and equality and diversity monitoring form. 

 
Closing date: 19th January 
Salary: £31,000 

Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?

If so, we’d love to hear from you!

One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.

The Role

Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.

This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.

Key Responsibilities

• Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
• Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
• Build positive, trusted relationships with young people, offering encouragement, guidance and support
• Assist with projects and new youth club development in Bedford town centre
• Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
• Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery

About You

You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.

You will be:

• Passionate about supporting children and young people
• Confident engaging with young people in group settings
• Willing to learn and develop your youth work skills
• Able to work as part of a team and follow safeguarding procedures
• Experience working with young people (paid or voluntary) is desirable but not essential.

Hours and Contract

• Part-time role
• 10 hours per week, paid on a monthly salaried basis
• Working pattern includes evenings and weekends, with most sessions taking place after school

Additional Information

• Applicants must already have the right to work in the UK (no visa sponsorship available)
• This role may require a Basic or Enhanced DBS check following a conditional offer
• Applications will be reviewed as received, so early application is encouraged

Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.

Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.

Direct Marketing and Acquisition Officer

Hours: Full-time (34.5 hours per week)

Location: Hybrid (40% working from the office in Leeds)

Salary: £30,800 - £32,300

Contract: Permanent

DBS: Required

About us

​At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

​As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

​​

About the role

We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.

​

Key responsibilities:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

About you

We’re looking for an ambitious and energetic fundraiser who is:​

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.​

Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!

​​

Why join us?

If you want to:​

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

​This is the role for you.​

​​​

Interested?

If you are interested click apply and you will be redirected our careers site to complete your application.​

Closing Date: Friday 30th January at 10am

Informal Chat: Week commencing 2nd February

Interviews: Week commencing 9th February​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders. 

They will also work closely with the National Influencing and Networks Team.

It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.

Please visit our websiter for more information about our area based work.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Clinks  

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. 

Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary

These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 
 

1. Duties and key responsibilities

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 

• Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration. 

• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.

• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 

• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 

• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 

• Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity. 

• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.

• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.

• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 

• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 

• Provide representation at various meetings, both internally and externally with partners and stakeholders.

• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 

• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos, and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the East of England 

• Relationship building and management with a range of stakeholders and networks. 

• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 

• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 

• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.

• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 

• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.

• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.

• Convening meetings, arranging and chairing events both in-person and online. 

• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 

• A collaborative approach to working with colleagues but also able to work alone. 

• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 

• The criminal justice context and related policy. 

• Understanding the role of national and local infrastructure organisations 

• An understanding of East of England geographical area 

Personal attributes and other requirements  

• Able to travel extensively across the East of England with occasional travel across England and Wales. 

• Able to work evenings and weekends and stay away from home overnight where necessary. 

• Work well as part of a small team and independently, with a flexible approach to work. 

• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  

• Commitment to the values and ethos of supporting people in the criminal justice system. 

Head of Technology Operations

A nationally recognised membership-based charity is seeking a Head of Technology Operations to provide credible, modern leadership across technology operations, delivery, and enterprise architecture during a period of significant transformation. Sitting just below the executive level, this role is central to stabilising core services while shaping a coherent, future-ready technology landscape.

The role will own day-to-day technology operations alongside responsibility for ensuring the organisation’s technology architecture is fit for purpose, joined-up, and aligned to strategic goals. This includes oversight of core platforms, cloud services, and operational IT, as well as providing architectural direction across digital products, data, and integration. The organisation is looking for someone who understands architecture well enough to set direction, challenge suppliers, and guide teams, without operating as a hands-on architect.

This is a highly visible leadership role, requiring strong stakeholder management and influence. You’ll work closely with service design, delivery, and data colleagues, acting as a bridge between strategy and execution. The successful candidate will be comfortable engaging executive leaders and trustees, telling a clear story about technology decisions, and leading people through change with confidence, pragmatism, and authority.

Key skills & experience

• Senior technology leadership experience covering technology operations, service delivery, and enterprise architecture.
• Strong understanding of cloud platforms, integration, service management, and architectural principles in modern environments.
• Proven ability to lead teams and suppliers while setting clear architectural guardrails and standards.
• Excellent stakeholder and communication skills, with credibility at the executive and Board level.

Salary: £80k + London Waiting
Contract: Permanent
Location: London (flexible hybrid working)

Visitor Marketing Officer
Location: WWT Slimbridge GL2, London Wetland Centre SW13 or WWT Martin Mere L40 (Hybrid work available)
Salary: £27,847 per annum
Contract: Permanent
Work Pattern: This is a full time role working 37.5 hours per week, Monday to Friday.

About The Role

Do you enjoy creating marketing campaigns that inspire people to take action? Can you balance creativity with data-driven decision-making to deliver results? Are you confident building relationships and communicating effectively? If so, we would love to hear from you.

Reporting to the Senior Visitor Marketing Manager, you’ll play a key role in delivering our visitor marketing strategy to increase first-time visitors and drive profitable visitation across WWT’s wetland sites. Working collaboratively with site marketing leads, central teams, and external agencies, you’ll develop marketing campaigns, manage budgets, and ensure brand consistency while evaluating performance and monitoring trends.

About You

We’re looking for an individual with:

• Demonstrable marketing experience, including digital and print.
• Strong project and budget administrative skills.
• Ability to balance deadlines and prioritise effectively.
• Creative thinker with excellent communication skills.
• Confidence in building relationships across teams and with external partners.
• Demonstratable professional, friendly, diplomatic and patient approach.

While this post is based at WWT Slimbridge, London or Martin Mere, with the opportunity for hybrid working, it is expected that the role would work from site once a week, as required for key meetings at other WWT wetland sites.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 1st February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

The Salvation Army is recruiting a Fundraising Appeals Officer. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.

As Fundraising Appeals Officer, you will:

• Be part of a team responsible for actively engaging members of our Salvation Army churches (corps) and the wider public to ensure sustainable long-term income for The Salvation Army.
• Take the lead on planning and project managing delivery of two church-fundraising appeals, as well as shaping and developing new opportunities for corps to engage their communities in fundraising throughout the year. Working with colleagues and Officers from across The Salvation Army you will help drive forward all aspects of church-based fundraising, ensuring corps have all the support and resources they need to maximise income.
• Be an energetic and enthusiastic fundraiser, with experience of developing and managing community fundraising campaigns & appeals, and a demonstrable understanding of faith-based donor motivations.

To be successful in this role you will have:

• Strong project management skills
• A track record in delivery church-based fundraising activities
• A demonstrable understanding of faith-based donor motivations

This is an exciting time to join The Salvation Army. If you are an ambitious experienced community fundraiser looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.

Closing date: 22nd January 2026 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; and an employee assistance programme.

• About The Role

• Do you have experience supporting vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment, and are you ready to take the next step into a supervisory role?

  We have an exciting opportunity for a Temporary Accommodation Support Supervisor (18-month maternity cover) to join our Housing team, working to support some of the district’s most vulnerable adults to move on from temporary accommodation into longer-term housing solutions.

  You will play a key role in the day-to-day running of Council-owned homeless accommodation in West Oxfordshire, ensuring high-quality, safe and well-managed services. Working closely with internal teams and external partners, you will help residents develop the skills and support they need to move on successfully, while also supervising and supporting a small team of Temporary Accommodation Support Officers.

  This is a rewarding but demanding role, ideal for someone who combines empathy with professionalism, resilience and strong organisational skills.

  What you’ll be doing

  • Supervising and providing day-to-day direction to Temporary Accommodation Support Officers, with direct line management responsibility for two staff members
  • Ensuring the efficient running of Council-owned homeless accommodation, maintaining high service standards and maximising occupancy
  • Managing hostel budgets, minimising voids and ensuring residents are supported to claim the correct benefits and meet service charge requirements
  • Carrying out and overseeing risk assessments, health & safety checks, and property inspections, ensuring repairs and issues are reported promptly
  • Developing bespoke support plans for residents to help them manage their stay and move on into independent accommodation
  • Supporting residents to access benefits, support agencies, employment, education or volunteering opportunities
  • Managing and responding to anti-social behaviour, while maintaining positive relationships with neighbours and local businesses
  • Representing the service at multi-agency meetings and contributing to alternative homelessness pathways
  • Deputising for the Temporary Accommodation Lead when required
  • Participating in an on-call duty rota (additional remuneration provided)

  What we’re looking for

  Someone who values structure, confidentiality and professionalism alongside compassion and support. You will be working with sensitive personal information and must demonstrate a strong understanding of safeguarding, GDPR and professional boundaries.

  You’ll need to be resilient and adaptable, able to remain calm and confident when working in challenging environments or emotionally complex situations. Teamwork is essential, as is the ability to work independently under pressure and meet tight deadlines.

  You will also need a sound understanding of housing legislation, including the Housing Acts, the Homelessness Reduction Act and associated guidance.

  You will need

  • A qualification equivalent to a degree or at least five years’ relevant experience in Housing, Housing Management, Supported Accommodation or a hostel-based environment
  • GCSE Maths and English (grade C/4 or above, or equivalent)
  • Experience of working with vulnerable people with complex needs
  • Experience of supervising staff or supporting service delivery within a housing or support setting
  • Excellent written and verbal communication skills
  • Confidence using IT systems, including Microsoft and Google packages
  • A full UK driving licence and access to a vehicle for work purposes

  Desirable

  • A relevant professional or academic qualification
  • Knowledge or experience of project management
  • Membership of a relevant professional body
  For more information about this role please see the Job Description/Person Specification.
   
  Special Conditions
  •  Full UK driving licence and ability to travel across the district
  • Standard DBS check required
  • Deputising for the Temporary Accommodation Lead when required
  • Participating in an on-call duty rota (additional remuneration provided)

  Should we receive a high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. Previous applicants need not apply.

  What we can do for you

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of up to 7% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

  Watch our new 'What is Publica' video to see why its great to join us!

• About Us

• You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

  Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.

  
  Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.

As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.

You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:

• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing

• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate

• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.

• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.

See our job pack for a full job description.

What we need

• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to

translate insight into tangible concepts.

• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring

alignment with organisational vision and system-change goals.

• Experience delivering design and co-production with children, young people, families, or other marginalised groups.

• Experience leading or influencing design practice across multiple projects or portfolios.

• Experience applying user-centred and participatory design methods to system-change initiatives.

See our job pack for a full person specification.

 The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.

• 2 Capacity bank holidays per annum.

• Flexible working (including majority working from home).

• Free eye-tests, vouchers for glasses.

• Scottish Widows Pension Scheme, matched up to 6%.

• Funded health support including counselling, physiotherapy etc.

• Holiday buy-back scheme (up to 5 per annum).

• Team days and socials. Free lunches (yes there is such a thing). 

• A great team to work with (but we would say that).

To Apply

For further information please visit our portal via the apply button, where you can download our job pack and apply! 

Closing date Midnight, Sunday 18th January 25. 

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Harris Hill are delighted to be working with a national charity to recruit for a Senior Events Fundraising Officer in order to lead a portfolio of fundraising events, with a particular focus on developing new events, delivering excellent supporter experiences, and ensuring income and expenditure targets are met or exceeded.

This is a hands on role for someone who enjoys balancing strategic thinking with operational delivery, and who thrives on building strong relationships with supporters, colleagues, volunteers and external partners.

As a Senior Fundraising Officer you will:

• Take budgetary ownership of a range of owned and third-party fundraising events and partnerships, from feasibility and planning through to delivery and evaluation.
• Lead on new event development, working closely with innovation colleagues to research ideas, build proposals and business cases, and measure success using financial and non financial KPIs.
• Prepare and manage live event budgets, ensuring accurate forecasting and clear reporting on expenditure and true ROI.
• Manage relationships with suppliers, event providers and key stakeholders to ensure high quality delivery and added value for participants.
• Ensure all events meet legal, contractual and health & safety requirements.
• Deputise for the Events Fundraising Manager when required and provide guidance and support to Events Officers, including line management where appropriate.

• Lead on event volunteering plans, overseeing recruitment, training and volunteer care to increase engagement and retention.
• Work collaboratively across fundraising, marketing, press and digital teams to develop and deliver effective marketing and PR plans for events.
• Build long-term relationships with supporters through thoughtful, empathetic communication across email, social media and phone.

To be successful, you must have experience:

• Experience working in a fundraising, marketing or customer service environment
• Proven experience of planning and delivering events
• Strong budget management and organisational skills, with the ability to manage multiple projects and deadlines
• Excellent written and verbal communication skills, particularly by telephone
• A creative and innovative approach to event development
• Strong relationship building skills with colleagues, supporters and external partners
• An understanding of supporter care principles
• Confidence using Microsoft Office and social media platforms

Desirable

• Knowledge of current trends in charity fundraising events
• Understanding of supporter motivations
• Experience working with agencies and suppliers
• Relevant fundraising or marketing qualifications

Salary: £32,577

Location:  London, hybrid working or fully remote

Contract: 2 years FTC

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: £75,000 per annum + 10% company pension
Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Founded in 1993 by neurologists at The Walton Centre, we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do: more than half of our staff and many of our volunteers have lived experience of neurological conditions.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 3–5 year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams — fundraising, legacies and commercial activity — to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:
 

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach — a chance to influence neuro-health practice and commissioning across the UK.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About GISF

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

About the role

The Administration and Finance Officer plays a critical role in ensuring the smooth and efficient functioning of GISF’s operations. This role combines core administrative responsibilities with day-to-day financial support, including grant-related bookkeeping, staff timesheet coordination, and invoice tracking. Training will be provided on financial tasks, though some experience is welcome. This role would suit someone looking for flexibility across their week- a suitable working pattern can be negotiated with the successful candidate.

Key responsibilities

Administration & Operations

• Provide day-to-day operational support to the GISF Secretariat,
• Coordination with outsourced service providers (e.g. IT, legal, finance, audit).
• Maintain and update GISF’s policies systems to support efficient operations.
• Manage the GISF office space in London.
• General HR duties, including support to recruitment processes, leave-tracking and onboarding of new staff and consultants.
• Assist with travel bookings, venue arrangements, and logistics for meetings as well as GISF-led external events.
• Administrative support to the board of directors.

Finance

• Support day-to-day financial processes, including coordination of supplier payments and processing staff expense claims.
• Oversee basic bookkeeping functions, including coding of expenses to relevant grants and cost centres.
• Maintain financial records and assist in the preparation of financial reports for donors and management.
• Liaise with GISF’s external accountants or financial service provider to support timely and accurate reporting.
• Coordinate the collection and consolidation of monthly staff timesheets, ensuring correct allocation to grants/projects.
• Prepare and issue invoices; monitor payments and follow up with members as needed.

Person specifications

• Strong organisational skills, with the ability to manage logistics, competing priorities, and multiple deadlines.
• Demonstrated experience supporting administrative processes such as scheduling, travel booking, document management, and coordination with external service providers.
• High attention to detail, particularly in maintaining accurate financial and administrative records.
• Confidence working with budgets, invoices, expense tracking, and basic bookkeeping tasks (training can be provided).
• Highly proficient in Microsoft Office (especially Excel and Word) and comfortable learning new systems quickly.
• Experience using digital tools such as CRMs or accounting platforms (e.g., Salesforce, Xero) is desirable.
• Strong written and verbal communication skills, with the ability to prepare clear emails, documents, and reports.
• Ability to work independently, exercise sound judgement, and escalate issues appropriately.
• Professionalism, discretion, and the ability to handle sensitive or confidential information (e.g., HR records, board materials, donor-linked financial data).
• Strong interpersonal skills and a service-oriented approach when supporting colleagues, members, and partners.
• Ability to work accurately under pressure and maintain consistency in routine tasks such as timesheet consolidation and invoice tracking.
• A problem-solving mindset, with the ability to suggest and implement improvements to administrative or financial processes.
• Comfortable working in a hybrid or remote environment and managing workload with limited supervision.

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

How to apply

Application is by submission of a CV and cover letter, contact details can be found in the attached document.

The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.

Closing date: 16 January 2025 (applications reviewed on a rolling basis)

This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.

Location: HMP Wymott
Department: Prison delivery
Salary: £11,310 per annum
Hours: 14 hours (2 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wymott. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed term role until 31st December 2026 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award
?Interviews are planned 22nd January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
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