Community volunteers volunteer volunteer roles

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Volunteer supports the Baby Bank’s fundraising efforts by identifying high-quality donated items suitable for online sale and preparing them for listing on e-commerce platforms.

This role focuses on product selection, quality checking, photo editing, and writing compelling product descriptions to help items find the right buyer and generate income for the Baby Bank.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Rummage through donated boxes to identify valuable or unique items suitable for online sale

• Inspect items carefully to ensure they are in excellent condition for customer

• Flag any damage or concerns before listing

• Edit product photos to ensure clear, attractive presentation

• Write accurate and engaging product descriptions

• Upload and manage product listings on designated online platforms

• Ensure pricing aligns with guidance from the Team Lead

• Maintain organized digital records of listed items

• Support promotional efforts where needed
   

Qualifications

• Comfortable using computers and online platforms

• Interest or experience in e-commerce, selling, or online marketplaces is an advantage

• Basic photo editing knowledge is helpful but not required

• Willingness to learn new digital tools and systems

Skills

• Strong attention to detail

• Good written communication skills

• Basic computer literacy

• Eye for quality and resale value

• Organizational skills

• Creativity in product presentation

• Ability to work independently and follow structured processes

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Be a hero to a young person in care!

Are you looking for a meaningful, long-term volunteering role where you can make a positive difference in a young person’s life?

If yes, we have the perfect opportunity for you!

We’re seeking compassionate, reliable adults to become Independent Visitors - volunteer mentors and trusted friends to children and young people in care.

What is an Independent Visitor?

An Independent Visitor (IV) is a volunteer befriender and mentor who visits a young person in care once a month, usually on weekends, to enjoy fun, supportive activities together. As an IV, you’ll be a consistent, caring adult outside their professional network - someone who chooses to be there, just for them.

This is a long-term role, and we ask volunteers to commit to at least two years to help build a strong, stable relationship.

We are currently prioritising and seeking applications from volunteers based in the Croydon or Kent area where we have a greater need for volunteers to support childen and young people. 

Why it matters

Young people in care often face instability and frequent change. Having a consistent adult who listens, encourages and simply spends time with them can be life changing.

“My IV is the one person who’s always there for me. They make me feel like I matter.” Young Person in Care.

Who can volunteer?

You don’t need previous experience - just the right values and commitment. We’re looking for caring people who are:

• Friendly and approachable
• Patient, empathetic and consistent
• A good listener
• Committed to visiting once a month for at least two years
• Willing to complete training and safeguarding checks

We particularly welcome applications from male volunteers and individuals from Black, Asian and other underrepresented communities.

What will you be doing?

As an Independent Visitor, you’ll:

• Meet your young person once a month for activities like going to the cinema, bowling, exploring parks or just having a chat
• Suggest age-appropriate outings based on their interests
• Keep in touch between visits with a weekly call or message (if they’d like)
• Occasionally join in on group events
• Create meaningful, lasting memories

Please note that all travel and activity expenses will be covered.

Training & ongoing support

Before you start, we’ll provide:

• Full initial training
• Ongoing support and one-to-one supervision
• Access to additional training through Southwark’s volunteer resources

Recruitment timeline

• Applications reviewed on an ongoing basis.
• Interviews: To be confirmed.

Ready to make a difference?

If you’re looking for a rewarding, long-term volunteering opportunity where you can support a young person one to one and help them thrive, we’d love to receive an application from you today!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

What you can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role – you can choose what you’d like to get involved with, for example:

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
• photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
• You’ll need to be aged 18+ to volunteer in this role. If you’re aged 16-17, you’ll need to be supervised by a friend, family member, or guardian over the age of 18 in order to carry out any fundraising activity.

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Role

Our Lotus Community works alongside the City of Edinburgh Council to provide accommodation for 14 young people (aged 16-18), who are unaccompanied asylum-seekers. They come from a variety of different countries.

The community is a step towards independent living, whilst they await a decision about their ‘leave to remain’ in the country. The asylum procedure can be a long, complicated, overwhelming and challenging process. We support the young people in the best way during this stressful time (and after). They are supported by social workers and a guardianship service as well.

What will you do as a volunteer?

We are looking for highly motivated individuals who work well independently, are proactive and can get involved in community activities. You will support the residents of the community and help look after your shared spaces in the flats. Most of the residents have basic living skills, including cooking, cleaning and budgeting. We offer further support where needed.

We can also help them gain confidence and knowledge of the local area. This is to enable them to take further steps towards independence and integration in the local community. This is also with the purpose of them moving on to accommodation that better suits their needs in the future.

Depending on the season, and interests and abilities of the residents, your tasks can include:

• Being a peer mentor and staying in touch with the residents via WhatsApp
• Organise our monthly community meeting
• Organise activities, which can be walks, cycling, board games night, karaoke, tea and cake (whatever your interests) for the residents to come along.
• Reporting issues with the flat, repairs etc.
• Making sure that all rooms always have the equipment needed (cleaning products, toilet roll, hand sanitiser, condoms etc).
• Updating your (online) calendar for the week, so everyone knows when you are volunteering and not.
• Working together with your fellow volunteer(s) to organise activities and arrange rota.

What you get:

Location: You will live in a studio bedroom in the flat alongside the young residents. You will not pay for rent or bills (including internet).

Time: 20 hours per week for minimum 6 months. These are during the evening and weekends, with exception for a few hours spent in meetings and alike.

You can volunteer and work part time at the same time. You will organise your volunteering hours with the other volunteer.

We will provide support and training needed for you to engage with the tasks and young people in a safe manner. Support, supervision and team meetings are every month.

This is a rewarding opportunity to empower local residents to access the services and opportunities they need and make a meaningful impact on their lives.  We are seeking volunteers to support digitally excluded residents with using mobile phones, tablets and computers, to help them build confidence with getting online, accessing apps, essential services, and stay safe in the digital world.

You would be delivering one-to-one support as well as small group workshops at various venues within the London Borough of Enfield including Vincent House (EN3), Enfield Town Library and Palmers Green Library and other community sites. We reimburse travel expenses within the boundaries of Enfield.

You would develop teaching, communication and community engagement skills with training and ongoing support.

You will need:

• Good digital skills (including phones, apps and internet usage)
• Be able to explain technical information in simple terms
• Be patient, approachable and supportive
• Have an awareness of online safety and common scams (training can be provided)
• Be reliable, and able to regularly commit to at least 1 regular day per week
• Be able to develop a basic understanding of the services available to support residents in Enfield
• Be able to work in accordance with our policies and procedures

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team

Are  you passionate about making a real difference in the lives of children and families experiencing poverty in our community?  Bromley Brighter Beginnings invites you to join us as a Family Liaison Volunteer - a vital role at the heart of our charity.

As a Family Liaison Volunteer, you'll play a key part in ensuring families receive the essential items they need.  With support from our Operations Manager, you'll be responsible for liaising with referrers and families to understand their specific needs and coordinating the collection and delivery of items.  Items are provided by our generous local supporters through posts you'll put out on our Facebook page.

You'll receive an induction, training and ongoing support to ensure safe and rewarding volunteering.  This role is ideal for someone who enjoys connecting with people and wants to see the direct impact of their work in the community.  By joining our team, you'll bring hope and brighter beginnings to the families who need it most in the London Borough of Bromley.

For further information on the role and details of how to apply please visit our website.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:

• Details of times, venue, etc to be confirmed.

We are looking to run a volunteering selection session on:

• Details of times, venue, etc to be confirmed.

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - times, venue, etc to be confirmed.
• Training for role - 11th, 12th, 25th & 26th April, 9th & 10th May - Or September - PLEASE ONLY APPLY IF CAN MAKE THESE DATES

Job Description

We are looking for a Volunteer Creative Storyteller to help create meaningful written content that supports our campaigns, fundraising and community engagement.

You will help turn complex and sensitive topics into clear, respectful stories that raise awareness and encourage people to support our mission. This role works closely with the Digital Marketing Director and Digital Marketing teams to create content for social media, websites and digital campaigns.

The role focuses on ethical storytelling, clear communication and helping build the organisation’s public voice.

Key Responsibilities

• Create written content for social media, campaigns, websites and emails
• Help shape stories that support awareness, advocacy and fundraising
• Work with designers and campaign teams to develop engaging content
• Adapt messaging for different audiences and platforms
• Ensure all content is respectful, trauma-informed and aligned with our values
• Review and improve content based on feedback and engagement

What We’re Looking For

• Strong writing and storytelling skills for digital audiences
• Ability to communicate sensitive topics clearly and responsibly
• Interest in social impact, advocacy or community-focused work
• Ability to collaborate with a remote volunteer team
• Comfort adapting content for different platforms (social media, web, email)
• Experience in content writing, communications, campaigns or similar work is helpful but not required

What You’ll Gain

• Experience creating storytelling campaigns for a social impact organisation
• Opportunity to help shape the voice of a growing initiative
• Experience working with digital campaign teams
• Priority consideration for future paid roles when funding becomes available

About us

Enjoy a bank holiday weekend of music, stalls and live performances at the most iconic faith based events, Greenbelt in Kettering or Big Church Festival in Wiston, West Sussex.

About the role

As a festival event volunteer, you will help to engage festivalgoers in our latest appeal or campaign and may be required to ask for donations.

You play a huge part in making our presence known and felt.

About you

If you have experience in event planning, sales, fundraising and/or customer service, we'd love to hear from you.

A natural passion and understanding of Christian Aid's work would be desirable but training and further information will be provided.

Interested in becoming a year round events volunteer?

If you'd be interested in becoming an events volunteer beyond Festivals at conferences, services and challenge events, please let us know!

Further Information

To find out more, see the role description below or contact our Volunteering team at [email protected]

Important information: All of our volunteering opportunities are based in the UK and requires applicants to have a visa that allows them to volunteer in the UK.

All potential volunteers will be subject to an informal screening and be expected to provide x2 references.

We value diversity and aspire to reflect this in our staff and volunteers. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Transport Support Volunteer

Watford and Three Refugees Partnership is a charity offering practical and emotional support to asylum seekers, migrants and refugees in Watford and Three Rivers. We are looking for a team of volunteers who have time to support our clients in the community.

Would you like to join a team within our charity that provides more practical support to our clients?

Some examples of support includes;

· Helping with house moves

· Collecting furniture that is being donated and drop off at client’s homes

· Lifts to attend appointments if the client struggles using public transport

You must have access to your own vehicle. You will work as part of a supportive team and it can fit around work and caring commitments. You will be able to claim mileage at 45p per mile and parking costs as expenses. We will need proof that your driving documents are up to date, including informing your insurance that you are using your car for ‘business’ purposes (usually at no extra cost).

If you are interested or want to find out more information, please contact us and we can arrange a chat with our volunteer coordinator in the first instance. To join us you will need to complete an application process which includes obtaining two references and an enhanced DBS check. We look forward to hearing from you!

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Are you passionate about empowering communities with life-saving first aid skills? Join St John Ambulance in our mission to ensure every community and young person is first aid confident. 

Through your planning and relationship building skills, help us provide a positive volunteer experience for St John Volunteers across Cumbria & Lancashire. 

About the Role Are you passionate about providing volunteers with equal opportunities for training and development? Do you have experience in managing high-level processes to ensure consistency and quality? 

Are you motivated to help volunteers grow, thrive, and deliver meaningful impact within their communities? If so, the County Education and Volunteer Experience Lead role could be the perfect opportunity for you to make a difference! 

Key Impact and Responsibilities The County Education and Volunteer Experience Lead is responsible for creating a positive volunteer experience in Cumbria & Lancashire, from supporting our volunteers in recruiting new members, to ensuring new volunteers are receiving an effective welcome and induction process, to delivering a coordinated training programme for our volunteers across the county. 

More details are available in the role description attached to this advert. Development and support available We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader. This role is open to role-sharing. 

If you are passionate about either the Volunteer Experience or Training side but not both, please still apply and indicate your preference in your application. 

You will be part of a county team, likely also including officer roles to support you, such as for Volunteer Recruitment and Onboarding, Training and Development, and Education and Engagement. 

All relevant training will be provided upon successful interview.

The closing date for this vacancy is the 31st March 2026