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We are seeking an experienced Senior Internal Auditor who will play a critical role in providing independent assurance that the charity's risk management, governance and internal control processes are operating effectively. The successful candidate will be responsible for evaluating the effectiveness of systems and procedures; compliance with regulations and policies and recommending improvements, with direct and open reporting and escalation to the CEO and Chair of FRAC.
It is important to note that financial audits represent just one quarter of the planned audit activity, with around 75% of audit work concentrated on non-financial areas. Reporting to the Senior Risk Manager, the Senior Internal Auditor will work closely with several key stakeholders across Age UK Group.
This role is ideal for someone who enjoys independence, investigative thinking, and the opportunity to add real value through impactful assurance and insight. The ideal candidate will have experience influencing senior stakeholders and working with specialist external auditors.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Thursday 21 May 2026.
Interviews for shortlisted applicants will take place via Microsoft Teams on Monday 1st June. Second-stage interviews will be held the following week on Monday 8th June at our London office (EC3N 2LB).
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Prior experience of engaging with specialist external auditors. A, I
- Experience of presenting and reporting to the board or CEO equivalent. A, I
- Experience of risk-based audit planning and delivery. A, I
Skills and Knowledge
- Strong understanding of internal control frameworks, risk management, and governance. A, I
- Be confident in leading all audit processes independently from creation of the audit plan to follow up actions. A, I
- Excellent analytical, investigative, and report-writing skills. A, I
- Knowledge of charity governance and regulatory requirements. A, I
Personal Attributes
- Demonstrate the gravitas and confidence required to navigate major assurance processes and influence senior stakeholders. I
- High integrity, objectivity, and professional curiosity. I
- Ability to build effective relationships across diverse teams. I
- Proactive and solutions-focused mindset. I
- Strong communication and influencing skills. I
- Ability to present findings to senior stakeholders with objectivity and independence. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in internal audit within a large, complex charity. A, I
- Experience with audit software or data analytics tools. A, I
- Experience of federated charities. A, I
- Experience of CQC and regulated service delivery. A, I
Skills and Knowledge
- Understanding of quality assurance. A, I
- Professional qualification (e.g. IIA) or equivalent experience. A, I
Personal attributes
- Commitment to the values and mission of the charity. A, I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Location: Old Street, London (Hybrid) * Please note that we are based in Tindlemanor, a women-only building.
Accountable to: Co-Director
Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits
Length of contract: Permanent
Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Key responsibilities
Finance Administration
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Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date.
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Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.
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Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.
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Ensure all donation details are correctly entered into the Donorfy fundraising database.
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Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed.
Finance Management
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Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions.
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Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance.
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Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows.
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Act as a bank signatory where appropriate.
Income Management
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Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions.
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Issue and track invoices to ensure all income owed to the charity is collected promptly.
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Ensure all cheques / cash income received is deposited into the current account in a timely manner.
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Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting.
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Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income.
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Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds.
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Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow.
Operational Reporting & Support
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Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues.
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Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting.
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Provide responsive support to staff, helping them navigate finance processes confidently and consistently.
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Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements.
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Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required.
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Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed.
General
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Undertake any other duties commensurate with the post.
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Support wider organisational activities as needed, including on occasion in the evenings or at weekends.
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Meet regularly for line management, supervision and appraisal with the Co-Director.
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Identify own training needs and undertake relevant training and development, approved by the Co-Director.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development.
This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination.
The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice.
Key responsibilities will include:
·Supporting the operational management of frontline services
·Providing day-to-day supervision and guidance to staff and subcontracted therapists
·Assisting with safeguarding oversight, risk management, and complex case discussions
·Monitoring service delivery, KPIs, waiting lists, and outcomes
·Supporting quality assurance, audits, and compliance processes
·Helping embed trauma-informed and survivor-led practice across the organisation
·Assisting with resource coordination, service cover, and operational problem solving
·Supporting partnership working with external agencies and stakeholders
·Contributing to service development and continuous improvement
Essential experience and skills:
You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years’ experience in service or operations management. You’ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred.
Support and development
Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support.
You will receive:
- Regular clinical supervision
- Supportive line management
- Opportunities for training and professional development
- Hybrid working arrangements
- A collaborative and supportive team environment
Why join Survivors in Transition?
- Be part of a specialist service supporting survivors of sexual violence
- Work within a trauma-informed organisation that values staff wellbeing
- Help survivors access life-changing recovery services
- Contribute to a growing service making a real difference across the region
Safeguarding
This role is subject to an enhanced DBS check.
Survivors in Transition is committed to safeguarding and promoting the welfare of survivors.
Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve.
Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits
This post is subject to an enhanced DBS check and satisfactory references.
Please note applications will only be accepted via application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.
You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.
Key Responsibilities
1. Refurbishment, Training & Technical Quality
- Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
- Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
- Carry out final quality control checks before devices enter the sales or donation pipeline
- Identify faults early and ensure devices are fully functional to minimise post-sale issues
- Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
- Manage software installation and licensing (Windows/Office) across refurbished and internal machines
2. eCommerce & Sales Support
· Work closely with the Multi-Channel Sales Executive to support online sales activity
- Provide accurate technical specifications and condition assessments for listings
- Advise on pricing based on performance, battery health, and hardware configuration
- Help identify which devices are suitable for eBay versus community distribution
- Liaise with donor should there be any technical issues with devices
- Develop and implement ‘after-sales’ support for sold and donated devices.
3. Systems, Data & Infrastructure
- Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
- Manage the flow of devices through our CRM and inventory systems from donation to final use
- Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
- Support hardware and systems including AWS environment, desktops, CCTV and display equipment
- Manage user accounts, backups, and disaster recovery processes to ensure continuity
- Provide general internal IT support across our systems
What We’re Looking For
Technical Skills & Experience
- Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
- Experience managing small networks (Unifi, LAN/WAN, patch panels)
- Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
- Solid understanding of data security, GDPR, and secure data sanitisation
- Comfortable managing both infrastructure and day-to-day IT support
Soft Skills
- Patient and approachable, with the ability to support individuals in a learning environment
- Able to explain technical concepts in a clear, simple way
- Practical problem-solver with a hands-on mindset within the charity
Personal Attributes
- Proactive and self-sufficient – takes ownership of technical standards and systems
- Strong attention to detail, particularly around quality control and data security
- Positive, supportive, and a team player
- Motivated by social impact, sustainability, and community development
CV and covering letter
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to provide critical systems and logistical support for our growing and ambitious education charity? The Finance and Operations Coordinator is responsible for managing our day-to-day financial systems, overseeing the running of our database and website, and providing administrative support for the general running of the organisation, including project managing our community and fundraising events. You will provide support to the Executive Director and other members of the team to ensure the smooth running of Teach for Tomorrow.
We are a small and passionate team that work on a hybrid model: your place of work should be within easy commuting distance from either London, Manchester, Coventry or Grantham.
Your Key Duties and Accountabilities
Finance Administration
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Place, track and process orders, invoices, expenses and financial transactions
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Maintain Quickbooks with all transactions, provide reports as required and maintain the interface between CiviCRM and Quickbooks
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Set up payments for authorisation in the bank account as required
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Generate contracts as required
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Maintain relationships with suppliers, venues and partners
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Manage the interface with the company pension provider and pensions regulator, making payments as required and ensuring all statutory obligations are met
Database, Website and Knowledge Management
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Maintain the organisation database and provide reports and information as required by team members
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Ensure that the website is up-to-date and upload new resources, information and news stories as required
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Monitor analytics relating to website and support the management of Search Engine Optimisation
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Ensure that the knowledge management system and processes are maintained, including website and database change logs
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Maintain the relationship with the website and database provider/sand ensure that the monthly retainer is monitored and reviewed
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Liaise with the Data Protection Officer to ensure that all statutory requirements are met in relation to data protection and UK GDPR
Operational Coordination and Administration
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Manage external vendor relationships, in particular - but not exclusively - website and database providers, HR and Health and Safety providers, Safeguarding support, IT support services, Accountant and Auditors, and memberships of organisations such as the National Council for Voluntary Organisations (NCVO)
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Maintain filing systems online and in hard copy (where required)
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Maintain policies and procedure documents, ensuring updates are made as required and updates are provided for reporting to board
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Be first point of contact for general enquiries and monitor all general communication channels
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Provide general administration support as required
Events
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Work with the Chief Executive and other staff to ensure successful planning and execution of fundraising, cultivation, and stewardship events and all related activities. Responsibilities include: managing invitation process, tracking registrations and gifts, running and circulating reports
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Provide logistical support of the events on the day
Perform other related duties as required by position.
There will be an occasional requirement to work outside normal hours to support evening events – with a late start and late finish – but if this is expected, advance notice will be given.
Your Core Competencies - Essential
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Competency with technology, including Microsoft, Google and other software/tools (E)
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Specific experience of either working with a database (CiviCRM or similar) OR a finance management system (Quickbooks or similar) (E)
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Strong relationship-building skills and an ability to maintain relationships over time (E)
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Effective communication skills - in writing and orally (E)
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Ability to manage time and multiple tasks (E)
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Well-organised and detail-oriented (E)
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Ability to resolve most issues and tasks independently, escalating complex situations (E)
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Maintain a high level of confidentiality due to the nature of work (E)
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Commitment to the purpose of Teach for Tomorrow (E)
Your Knowledge, Education and Experience - Desireable
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Project management skills and experience (D)
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Specific experience of either working with both CiviCRM and Quickbooks (D)
Your Specialised Certifications
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None
Your Primary Contacts
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Interacts broadly with all staff and significant interactions outside the charity including customers, vendors, consultants, and others
Your People Management
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No direct people management responsibilities
Your Key Performance Indicators (KPIs)
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Database and Website are maintained and managed well
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Finance processes are followed and maintained
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Vendor relationships are well managed
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Policies and procedures, administration systems and knowledge management systems are up-to-date and well managed
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Event logistics are managed well
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Works in line with the organisational values
Why work at Teach for Tomorrow?
Our purpose is to create a better world - one classroom at a time. We believe in the power and potential of educators to inspire and transform the lives of young people by unlocking new levels of understanding, awareness and community mindedness so they are equipped to create a better future for everyone.
Having recently rebranded from Facing History and Ourselves UK, we are focused on driving growth and giving as many schools and teachers as possible the tools and content to empower their students to become engaged citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. The coordinator role will be key to the smooth running and success of our organisation, supporting the operational, financial and community-building efforts that underpin our work.
Employees receive 24 days of paid annual leave and all bank holidays. We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.
Teach for Tomorrow is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.
Teach for Tomorrow is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016.
Teach for Tomorrow is a registered charity, number 1103592.
Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.
Application Instructions
Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.
The closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so we encourage candidates to submit their applications as soon as possible.
Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.
If you would like to have an informal conversation before applying, please get in touch via the Contact Page on our website or with the email in the attached pack and someone will contact you to set up a call.
Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.
Closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so encourage candidates to submit their applications as soon as possible.
Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.
Our purpose is to create a better world - one classroom at a time.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.
Key Tasks
• Lead and encourage a culture of continual improvement across the organisation.
• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.
• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.
• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.
• Liaise with external auditors to facilitate the annual ISO audit.
• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.
• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.
• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.
• Lead the submission for CPD certification of programmes as required.
• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.
• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.
• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.
· Any other ad-hoc tasks for QA and compliance, and back-office support as required
Person Specification
Essential criteria:
· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.
· Strong analytical and problem-solving skills to interpret and implement ISO standards.
· Experience of providing an internal audit service.
· Experience of producing reports suitable for SLT and board committee level consideration.
· Excellent knowledge of GDPR compliance, including consents processes.
· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.
· Strong IT skills (MS Word, Excel, PowerPoint).
· Experience of driving projects to achieve agreed outcomes.
· Strong administration, time management and prioritising skills.
· Attention to detail and high standards of accuracy.
· Demonstrable diplomacy and ability to work in confidence
· Self-starter with ability to work effectively both independently and as part of a team.
· Willingness to travel regionally and nationally occasionally as required.
· Right to live and work in the UK.
Desirable criteria:
· Experience of working in the not for profit/charitable sector.
· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.
Director of Isle of Man Services & Quality, Performance and Safeguarding
Service: Isle of Man Services & Quality, Performance and Safeguarding
Salary: £85,000 - £95,000 FTE per annum* Additionally £480 FTE per annum home-based working allowance
Location: Homebased with a requirement to be present on the Isle of Man for at least three days/30 hours a week, including regular travel to our London Head Office.
Contract & Hours: Permanent, 37 hours per week. We offer flexible working arrangements.
Family Action & the Role’s Impact:
Family Action supports people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, inspirational leader, who is solution focused and passionate about making a difference? Do you have the energy and focus to lead an extraordinary combination of services for children and families across the Isle of Man and take organisational responsibility for quality, performance and safeguarding?
Do you have a proven track record of delivering safe, excellent, inclusive services and cultivating quality and diversity? Are you hungry to show how you can drive system change? Are you looking for a diverse, ambitious and fast paced organisation where you can be part of the Executive leadership team – if so, you have found it.
About the Role:
The Director’s primary function is to provide strategic, operational and professional leadership across Family Action’s services on the Isle of Man (children’s residential homes, secure accommodation, short-stay homes, wraparound and edge of care services, semi independent accommodation, aftercare services, family support and Family Time) - ensuring consistently high-quality, safe, trauma informed practice and provision that meets statutory requirements and best practice standards.
The Director will be the organisational lead for quality assurance, performance and safeguarding, responsible for designing, implementing and assuring robust governance, oversight, and continuous improvement frameworks. They will collaborate closely with Manx Care, Commissioners, partners, multi agency safeguarding arrangements, and internal teams to deliver exceptional outcomes for looked after children, care leavers and families - modelling the organisation’s values; people focus, can do, excellence and mutual respect.
Main Responsibilities:
• Provide executive leadership for Residential, Wraparound, Edge of Care, Leaving and Aftercare services, Family Support and Family Time on the Isle of Man ensuring alignment with organisational strategy and contract specifications.
• Develop high-quality, trauma informed, therapeutic approaches across all services, ensuring models reflect emerging research, innovation, and best practice.
• Serve as the strategic lead for safeguarding, ensuring compliance with organisational safeguarding procedures and statutory requirements.
• Establish, monitor and report on Quality Assurance frameworks, including audits, inspections, risk management, incident reporting, and service performance.
• Ensure all residential services, including secure accommodation, operate in accordance with the Children and Young Persons Act and relevant inspection and regulatory frameworks.
• Advise senior leaders and governors/trustees on matters relating to Residential, Wraparound, Edge of Care, Leaving and Aftercare, Family Support and Family Time provision on the Isle of Man and quality assurance, performance and safeguarding across Family Action.
• Direct line management of two Deputy Directors and overseeing budgets to ensure efficient, cost-effective service delivery. Championing the sharing of learning, the development of staff and volunteers and best practice across services to support continuous improvement and innovation.
• Strategic and accountable leadership, leading the Directorate by motivating and galvanizing the team to achieve the highest quality services maximising outcomes for the children and families we support.
• Be part of the Executive Group of Directors and the Chief Executive, influencing organisational development and decision-making, resource allocation and future strategy.
Main Requirements (for details check the job description and person specification):
• Passionate about social justice, improving life chances and supporting children, young people and adults on the Isle of Man.
• Passionate about leading quality, performance and safeguarding across an entire organisation, and being part of a high-performing executive team leading an exciting and fast-paced charity.
• Extensive senior leadership experience in children’s social care with significant leadership experience in regulated environments.
• Proven responsibility for safeguarding, statutory compliance, quality assurance and regulatory engagement. And who has
• Proven experience working with vulnerable children, young people, and complex families, including trauma-informed practice.
• Highly robust, able to prioritise multiple workflows and issues and a fantastic and inclusive leader that can inspire their Directorate, peers and other senior leaders across Family Action.
• Present on the Isle of Man for a minimum of three days/30 hours a week and to attend Executive Group meetings in London once a month.
• Appointments are subject to satisfactory Safer Recruitment checks and Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements with the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care, winter flu jabs vouchers and cycle to work scheme
- professional development with ongoing quality training and career development opportunities
Closing date - Thursday 21st May at 23:59.
Interviews and assessment - week commencing 1st or 8th June via Microsoft Teams.
If you would like to discuss the selection process or the potential for flexible working, please see email address provided on the Family Action job advert for David Holmes.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We also encourage applications from candidates with lived experience of the people we serve. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and also, we will make reasonable adjustments on the job where required. All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers, we will reimburse reasonable travel costs if you attend an interview in person.
*Salaries are typically not offered at the top of the range and will be based on the level of skill and expertise of the successful candidate and internal equity.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
The Compliance & Recruitment Officer plays a vital role supporting the Recruitment and Compliance Team Partners to ensure that our recruitment and onboarding processes for permanent staff, temporary workers, and volunteers align with regulatory requirements and maintain the integrity and compliance of our hiring practice.
As a Compliance & Recruitment Officer you will deliver a high quality and responsive service to prospective candidates, recruiting managers and business stakeholders. In addition, you serve as a subject matter expert to the People Team and the wider organisation, ensuring that we prioritise the safeguarding of the children and young people right from the start of an employee’s recruitment and onboarding journey.
Skills and Responsibilities
On-Boarding & Compliance
- Coordinate all aspects of the onboarding and compliance process and ensure that the processes are completed accurately, efficiently and in a timely manner, including: issuing contracts, pre-employment compliance checks, and keying new starters/setting up new starters on the onboarding system.
- Ensure the accurate entry and maintenance of data onto the relevant HR Systems/ spreadsheets, by employing robust quality assurance and due diligence measures.
- Be the subject matter expert for Access Recruit & Onboarding and Better Impact for the team, the candidates/onboardees and the wider organisation
- Monitor and maintain ongoing compliance requirements across staff files, including (but not limited to): Right to Work documentation (i.e. valid Visas and passports); Professional Registrations; Dr’s professional insurance, etc.
- Ensure that all aspects of DBS process are managed in accordance with policy/procedures
- Assist the Recruitment & Compliance Manager in preparing, analysing and producing relevant reports and statistics.
- Conduct audit checks on new starters, volunteer and temporary worker files and report back to team to ensure continuous improvement and accuracy of data collected.
- Coordinate and/or supervise a regular and continuous calendar of personnel file reviews and audits, to ensure and maintain regulatory compliance, and where relevant escalate non- compliance issues to the Compliance Partner and/or the Recruitment & Compliance Manager.
- Assist in the coordination and delivery of an annual audit of CQC and Ofsted standards, across relevant business areas, e.g. The Children’s Trust School.
- Proactively maintain an up-to-date knowledge of our associated regulatory requirements, highlighting any updates and subsequent implications as soon as reasonably practical.
- Impart expertise and knowledge by delivering training sessions for new starters on compliance processes.
- In collaboration with the Organisation Development Team ensure the delivery of a seamless and engaging On-boarding and Induction experience for new staff and volunteers.
Recruitment & Selection
- Be responsible for the recruitment, on-boarding and compliance process for all types of permanent employees, Bank employees, temporary workers and volunteers.
- Maintain the administration of recruitment and onboarding records, ensuring that these are complete and accurate
- Ensure all recruitment activities and the candidate life-cycle are underpinned by our Promises, whilst adhering to current employment legislation including Disclosure & Barring Service, Care Quality Commission, Ofsted, KCSIE and all policies and procedures
- Maintain an up-to-date list of vacancies, and ensure that all vacancies are advertised internally and/ or externally, in a timely manner.
- Support the Recruitment Team in the review and implementation of new and progressive recruitment initiatives, e.g. Employee Referral Scheme; Graduate Programmes; Apprenticeships; and overseas recruitment, with a view to increase the diversity and skill set of our workforce, across the organisation.
- Support the Recruitment & Compliance Partners with advertising vacancies, as well as the organisation and delivery of recruitment events and campaigns.
- Support the Recruitment & Compliance Manager with Bank Administrator recruitment and management of assignments.
- Supervise and coordinate the daily work tasks of team Bank Administration or Volunteer support, ensuring that all administrative aspects of the recruitment process are delivered to regulatory standards, on time and in a professional manner.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
People Team Support
- Where required, contribute to the collation of relevant recruitment and compliance data, ensuring that these are complete and accurate, in order to support the preparation, analysis and production of relevant service reports, e.g. recruitment KPIs, time to hire (on-boarding KPIs), SCR school reports, right to work/visa reporting.
- Build strong internal and external relationships and provide a first class, added value service, to all staff and external partners/ customers.
- Where required, provide additional support on specific People Team projects, as informed by and agreed with the Recruitment & Compliance Manager.
- Assist in the streamlining and automation of processes to improve operational efficiency
Terms and Conditions
Interview date: 4th June
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Funding and Compliance Lead
Starting Salary: £55,479 (outside London); £58,983 (London-based). Plus 3.6% increase following successful completion of probation period.
Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask)
Location: Remote role – can be based anywhere in England and Wales, with an expectation of some travel to the London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales to make that happen, because when you back brilliant people, brilliant things happen.
About the Role
This is a key leadership role responsible for ensuring the Foundation delivers high-quality, transparent and equitable funding practices across its work.
As Funding and Compliance Lead, you will lead the end-to-end funding and compliance function, bringing together assessment, contract management, risk and grant management to ensure decisions are robust, proportionate and aligned with regulatory and sector standards.
You will play a critical role in strengthening systems and ways of working, improving consistency, quality and the experience of applicants and funded partners. Working closely across the organisation, you will ensure that funding and compliance activity is aligned with our strategy and supports effective delivery of community-led change.
You will also lead and develop a high-performing team, fostering a culture of accountability, collaboration and continuous improvement.
About You
We’re looking for an experienced and collaborative leader with strong expertise in grant management, compliance and risk. You will bring a track record of delivering high-quality funding processes, alongside experience of improving systems and ways of working.
You will be confident navigating complexity, balancing rigour with pragmatism, and ensuring that processes are both robust and accessible. Strong analytical skills, attention to detail and the ability to use data and insight to inform decisions are essential.
You will also be an effective people manager, able to support and develop others while creating a positive and inclusive team culture. A strong commitment to equity, diversity, inclusion and the Foundation’s values is key.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the contact information provided in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Monday 15th June
First Interview: Thursday 25th June 2026
Second Interview: Monday 6th July 2026
We support small, local and specialist charities across England and Wales.


Are you an experienced safeguarding professional with strong policy and quality assurance expertise?
Do you have the expertise to lead safeguarding policy and assurance across a distributed, connexional Church?
As Safeguarding Policy and Quality Assurance Manager, you will work under the direction of the Director of Safeguarding to lead the development, review and assurance of safeguarding policy and practice across the Methodist Church. You will provide analysis, assurance and risk reporting to senior leaders and governance bodies, using safeguarding data and quality information to support evidence‑based decision‑making.
You will work closely with colleagues across the Safeguarding Regions, supporting consistency of standards, shared learning and effective practice across the Methodist Church, as well as engaging with statutory agencies and partner Churches. The role includes line management of the Safeguarding Admin Team and oversight of key safeguarding systems, including the DBS blemish process.
This is a hybrid, office‑based role, reflecting the leadership, collaboration and people‑management responsibilities of the post.
We welcome applicants from all backgrounds and life experiences. If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
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Generous annual leave (plus an extra 3 days over Christmas/New Year)
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Flexi-leave and or TOIL (where applicable)
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Access to an on-site Wellbeing Adviser service.
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A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
How to Apply
Please submit a completed online application form.
Closing date: 22 May 2026 at 5pm
Shortlisting: 26 May 2026
Interviews: 8 June 2026
Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, we encourage you to submit your application as early as possible
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?
Systems Administrator
We are looking for a hardworking and motivated person with a ‘can do’ attitude to join our Business Support Team. You will provide dedicated administrative support to assist with the data quality of our Client Management System (CMS). You will support the Senior Systems Administrator and wider Yellow Door Management Team with regularly reporting to funders and will have experience of running reports. You will also have strong organisation and administration skills with excellent attention to detail.
To apply for this role and for further information, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to define what “good” looks like and make it real across our services?
Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.
Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.
The Opportunity
You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.
You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.
Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.
If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.
Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)
What you will bring to succeed in this role
Essential
- Senior leadership experience across quality, safety, safeguarding and practice within a large learning disability charity or social care provider
- Accountable experience of leading operational health and safety within a multi-site, CQC regulated care environment
- Ability to lead and develop high-performing teams
- Experience of providing clear assurance and reporting on health and safety performance, risks and compliance to senior leadership and/or Board
- Communication and influencing skills, with the ability to work across organisational boundaries
- Experience embedding co-production and lived experience into organisational approaches
- Highly developed analytical skills and ability to use data to drive decisions
- Confident in leading change, improvement and cultural development
Selection Process
We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.
As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.
We anticipate the following timelines:
- Closing date: 9 June 2026
- Pre-screening interviews: 12, 15 or 16 June 2026
- Final assessment: 30 June 2026
We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our Commitment to Inclusion
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



Main Purpose and Scope of the Job
Main point of contact and support for organisational corporate compliance and the efficient and effective management of Corporate Services activities including Members governance admin activities, Insurance compliance and renewals, Indian Liaison Office (ILO) compliance, and supporting portfolio compliance activities.
Key Activities
Corporate Services
- Lead the drafting, monitoring, implementation, and regular review of Corporate Services and IT policies.
- Act as the primary point of contact for all insurance matters, including compliance, administration, renewals, claims, travel insurance, and ad hoc queries.
- Ensure full compliance with ILO statutory requirements and other countries (e.g. Kenya) compliance as required.
Governance
- Ensure governance activities (Members and FRC), are undertaken efficiently and effectively and prepare minutes of meetings. (May involve some international travel).
- Collate completed Conflicts of Interest & Confidentiality forms and summarise data for the Register, circulating it for meeting reports.
Finance & Audit (Internal)
- Be the primary contact with BDO (Internal Auditors) and prepare, collate and provide all necessary requests for information.
- Review payments - Cheque signatory, authorised signatory and approval of certain invoices to delegated authority level.
Due Diligence
- Support the Head of Legal Affairs by reviewing due diligence documentation from a corporate services and finance point of view to ensure risks (financial and/or reputational) are duly highlighted.
Other
- Support staff and ensure the function’s activities are delivered to the highest standard whilst optimising available resource utilisation.
- Support the Senior Director, Corporate Services & Finance.
Qualifications / experience required (in order to successfully carry out the job role)
- A degree in a relevant field such as Business Administration, or Policy and Business Compliance.
- Experience of working in the charity sector (desirable).
- Experience of developing and maintaining policies.
- Experience managing compliance frameworks across multiple jurisdictions.
- Experience handling insurance claims and renewals.
- Experience of governance responsibilities & senior team interaction.
- Experience supporting internal or external audits.
- Strong written and verbal communication skills, with the ability to communicate complex corporate situations.
- Excel literate to a detailed level plus experience of other MS Office programmes and report writing.
The client requests no contact from agencies or media sales.
This role is ideal for someone who combines technical knowledge with a pragmatic, risk-based approach and a passion for safeguarding both sensitive personal data and supporter trust. Your ability to influence and work together with others will help us drive forward our Information Governance programme.
We are looking for someone with experience in an Information Governance, Data Protection, or Compliance role.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Compliance Team Leader
Reporting To: Customer Support Manager
Direct reports: 7
Salary Range: £26,000 - £28,000
Contract Type: Permanent
Location: Hybrid, Sheffield
Working days/hours per week: 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
he Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
To lead and manage the Compliance Support team responsible for overseeing the ongoing compliance of all organisations actively participating in the FareShare Go programme after their probation period. The role ensures that compliance-related contacts and case work are handled in line with organisational standards and contributes to the development and implementation of compliance processes to ensure a consistent, high-quality experience for partner organisations.
Duties and Responsibilities
- Manages the daily operations of the Compliance Support team ensuring compliance case work and customer contacts are managed efficiently and professionally
- Leads the monitoring of service quality, compliance outcomes and performance against agreed KPIs
- Track, analyse and report on key performance metrics, using data-driven insights to identify trends, performance gaps and opportunities for improvement
- Provide programme managers with feedback and insights from the Compliance Support Team to develop the compliance function and the development of the wider Customer Support Team
- Identifies operational improvements to compliance processes and team workflows
- Escalates complex compliance issues or risks to senior management when required and supports resolution
- Support the development and implementation of compliance processes that align with organisational goals, customer service standards and regulatory expectations
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.







