Compliance quality jobs

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Overview

The Premier League Foundation is seeking to appoint an experienced Senior Grants and Compliance Manager on a permanent basis. As a key member of the Central Operations team, you will help ensure the Foundation operates as an effective and efficient charity by maintaining robust, high‑quality grant‑management processes. Working closely with the Head of Governance and Operations and the Senior Impact and Insight Manager, you will oversee all grant‑making activity, from application through to monitoring, reporting and end‑of‑grant procedures. You will ensure that grantees comply with funder requirements, and that our grant‑making practices reflect, promote and continue to evolve in line with sector best practice.

You will collaborate closely with the Programmes Team and the Impact and Insights Team to ensure they have the tools and frameworks needed to monitor grant delivery and performance in line with Premier League programme expectations and funder requirements. Supported by the Governance and Grants Executive, you will track how funding is used, ensure grant conditions are met, and lead the ongoing improvement of grant‑making systems and processes.

A core part of the role will be leading the development and implementation of the Capability Code of Practice — a governance framework designed specifically for the unique needs and context of professional football club charities. You will ensure the Code continues to evolve with governance best practice and will work directly with Premier League club charities to create regular opportunities for sharing good practice, supporting them to achieve full compliance with the Code and to strengthen their effectiveness and efficiency as charitable organisations.

Working alongside the Head of Governance and Operations, you will also help ensure the Foundation maintains strong governance and operational excellence, including our own compliance with the Code and ongoing improvements to internal systems and processes.

The ideal candidate will thrive in a fast‑paced environment, managing multiple workstreams while demonstrating strong interpersonal skills and exceptional attention to detail. They will be comfortable working both autonomously and collaboratively and will bring a strong understanding of progressive grant‑making and the role that good governance plays in delivering the Foundation's charitable objectives. They will be confident in embedding these principles across the organisation and wider network and will demonstrate a clear commitment to Equality, Diversity and Inclusion.

Who we are

The Premier League Foundation was established in 2010 to distribute funding provided by the Premier League and its partners to professional football club charities across England and Wales, supporting them in their delivery in thousands of community venues and schools across the country. A total of 106 club charities are supported across the Premier League, English Football League, and National League.

More than 2.5 million individuals have benefitted from the charity, which aims to foster positive sporting, health, personal and education opportunities for children, young people, and the wider community.

Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. You will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.

The role

• Oversee the Premier League Foundation’s grant management function, ensuring timely, high-quality and consistent processes for grant assessment, approval, delivery, monitoring and reporting.
• Lead the development, implementation and continuous improvement of grant-making processes to enhance operational efficiency and service delivery.
• Provide advice and support on the design and development of application and grant-making processes for new programmes and funds.
• Work with the Head of Governance and Operations and the Finance team to support grant payment processes, including quarterly grant payments as required.
• Oversee the management of grant agreements, supported by the Foundation Governance and Grants Executive, and establish processes to ensure all grant-related documentation is quality assured and appropriately maintained.
• Contribute to reports relating to governance and grant management including mid-year and end of year monitoring updates for Premier League Foundation Board meetings.
• Support the Programmes Team in producing engaging and informative reports on programme performance and impact for our funding partners and other relevant stakeholders as required.
• Communicate regularly with club charities to provide updates, respond to queries, and build strong, collaborative relationships.
• Work with impact and insight colleagues to develop and implement monitoring and evaluation frameworks for grant-funded projects.
• Collaborate with colleagues across the organisation to ensure the impact of funded projects is measured, documented, and communicated effectively.
• Oversee the development and implementation of the Capability Code of Practice and the Capability Audit process, working collaboratively with funding partners and key stakeholders to assess the governance and management arrangements of funded organisations, and to embed a culture of continuous improvement across the network
• Develop and maintain strong relationships with the 20 Premier League football club charities to ensure compliance with the Capability Code of Practice, providing tailored support, advice and guidance to aid the effective implementation of their Capability Action Plans
• Lead the Premier League Foundation’s internal self‑assessment against the Capability Code of Practice, monitoring progress and evaluating performance against the actions set out in our Capability Action Plan.
• Lead the delivery of the bi‑annual Capability Code of Practice Conference, as well as other grant‑making or governance‑related networking opportunities, events and training sessions
• Line-manage the Governance and Grants Executive, providing regular supervision, workload management, wellbeing support and opportunities for professional development.
• Ensure the Foundation is well connected to other initiatives and organisations in the sector and stay informed of trends in grant funding practice to inform operational improvements.
• Represent the Premier League Foundation in a professional and positive manner when engaging with internal and external stakeholders, always reflecting the organisation’s values.
• Undertake any other duties that may reasonably be required, and are commensurate with the job role, in furtherance of the objectives of the Premier League Foundation.

Requirements for the role

• Strong written and analytical skills, with the ability to produce high-quality, impactful board reports.
• Experience working in governance, grant management or compliance within the voluntary, community, and/or sports sector.
• Knowledge and understanding of best practice, initiatives and legislation relating to charitable grant‑giving.
• Strong project management, planning and organisational skills, with the ability to manage a complex network of internal and external stakeholders.
• Ability to work at pace, manage pressure, exercise sound judgement and resolve problems effectively.
• Excellent communication skills, with the ability to engage a wide range of audiences across different formats, with written communication to an excellent standard.
• Excellent interpersonal, influencing and relationship management skills.
• Ability to work collaboratively as part of a team and with partners.
• High level of computer proficiency, particularly with excel. 
• An understanding of and commitment to equality, diversity and inclusion and how they relate to the role.
• Willingness to travel within England and Wales as required.

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm. For further information, please see our Safeguarding Policy and Safer Recruitment Guidance.

To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Monday 11 May 2026.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact Premier League.

Quality Manager (Assurance and Enhancement)
Salary: £26.21 per hour + holiday pay.
Contract: Full-time (35 hours per week), temporary for up to 3 months initially.
Location: Central London (hybrid working, 2/3 days onsite per week).

We are delighted to be supporting a leading London university in their search for a Quality Manager (Assurance and Enhancement) to join their Academic Standards and Quality team.

This is a full-time, temporary role running for 3-months in the first instance, with hybrid working available of 2 to 3 days and based onsite in Bloomsbury.

This is a fantastic opportunity for someone with a strong understanding of academic quality assurance and enhancement, who is passionate about improving the student experience and supporting institutional compliance.

Key responsibilities for this role include:

• Managing and developing the university’s academic quality assurance framework, including programme approval, monitoring, and external examiner processes.
• Supporting regulatory compliance and academic governance, including committee servicing and policy updates.
• Leading quality assurance projects and contributing to the delivery of the Education Strategy.
• Advising academic and professional services colleagues on quality-related policies and procedures.
• Deputising for the Quality and Regulations Manager and potentially managing team members.

To be considered for this position, you should possess:

• Similar experience within a Higher Education setting.
• In-depth knowledge of UK Higher Education quality assurance and regulatory frameworks.
• Experience implementing quality systems and working with senior stakeholders.
• Excellent communication, organisational, and analytical skills.
• Experience managing budgets and producing clear, engaging written materials.

If you’re looking to make a strategic impact in a collaborative academic environment, we’d love to hear from you.

CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Quality Manager (Study Abroad)
Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent).
Contract: Full-time (35 hours per week), temporary for up to 3 months initially.
Location: Central London (hybrid working, 2/3 days onsite per week).

We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad). This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities.

Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student‑centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high‑quality international learning experiences.

Key responsibilities for this role include:

Study Abroad Systems, Governance & Partnerships

• Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice.
• Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements.
• Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities.
• Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision.

Funding, Strategy & External Liaison

• Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities.
• Acting as the primary liaison between the institution and external funders, including government bodies.
• Writing impact, update and evaluation reports on international student mobility for institutional committees.

Student, Academic & Partner Engagement

• Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle.
• Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem‑solving support.
• Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities.

Quality Assurance & Enhancement

• Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff.
• Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution’s wider quality assurance framework.
• Contributing to the continuous enhancement of international mobility provision.

Information, Communications & Data

• Maintaining clear, accessible and user‑friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms.
• Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity.

Financial Management

• Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements.
• Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity.

Wider Contribution

• Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager.

To be considered for this position, you should bring:

• Significant experience working with international partnerships, study abroad or student mobility in a higher education setting.
• Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education.
• Experience working with external funding schemes for student mobility.
• Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities.
• Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders.
• A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities.

If you’re motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we’d love to hear from you.

CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
 

YMCA Derbyshire - Chief Executive - £105k pa | Derby (travel across our operating areas is expected)

Founded in 1847, YMCA Derbyshire is a charity that supports children, young people and communities across Derby and Derbyshire through a wide range of integrated services. We provide housing and supported accommodation for around 270 people each night, alongside pathways that help individuals move toward independent living.

Our work spans lifelong learning provision including our vocational college, employability programmes, school based childcare, early years provision, youth and community programmes, health and wellbeing activities, and vital services through our poverty relief programmes.

Together, these services create the essential building blocks for a safe home, improved wellbeing, skills development and real opportunities for children, young people and adults to thrive. We are a strong, stable and well-led organisation with a clear sense of purpose, and an equally clear belief that we can do so much more for the young people and communities we serve. We’re now looking for a Chief Executive who can help us continue to unlock that potential.

This is a role for a leader with real drive. You’ll join an ambitious team that is ready for fresh thinking, new ideas and creativity as we think about how to best to serve our communities and deliver our services to an even greater number. We expect that you will bring senior experience in one of the core areas of our services - housing, education, or the charity sector. You may not have experience in every facet of our delivery, and we don’t expect you to, but you will need an appetite to learn quickly, ask the right questions, and embrace the breadth of this role, as well as a strategic mindset and the confidence to explore different opportunities and shape a future where YMCA Derbyshire can grow and deepen our impact.

YMCA Derbyshire is a Christian-founded charity, and while we are very clear that we welcome, serve and work with people of all religious faiths, and of none, the CE role includes a Genuine Occupational Requirement (GOR) to be held by a practicing Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

This is a significant opportunity to lead an organisation with strong foundations, committed colleagues, an excellent reputation and excellent networks in Derby and Derbyshire. If you’re energised by possibility, motivated by purpose, and ready to help us take bold steps forward, we’d love to hear from you. Join us - and help lead the next chapter of YMCA Derbyshire’s story. 

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

37.5 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Primary work base for this role is Reed House, Hove / hybrid working model, requiring a minimum of three days on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across Sussex to support multiple sites.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Maintenance Team is a vital part of the Asset Management function, working across multiple properties to ensure residents have safe, secure, and good‑quality homes. The team works closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty properties for new residents.

We operate across Brighton, Guildford, East Sussex, and West Sussex, with our services centred around Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley. These sites provide 24‑hour supported housing for young people aged 16–25.

In addition, we manage a number of larger shared houses (typically accommodating 4–8 residents) through our Transitional Housing teams, supporting young people as they move towards independence.

This is an important central role, responsible for ensuring the efficient delivery of repairs, servicing, and routine maintenance across our property portfolio of approximately 600 bed units, alongside a number of service and office properties, to provide a positive experience for both residents and staff.

You will be accountable for raising and managing repair requests and void works, coordinating a skilled in‑house repairs team and external contractors, maintaining accurate records, producing performance data, and delivering high‑quality administrative and operational support. The role also plays a key part in supporting compliance with statutory and regulatory requirements.

 If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

You will bring significant administrative experience within a busy operational environment, with confidence in maintaining accurate databases, compliance documentation, and data entry. You will be experienced in producing reports and using data to monitor performance, identify trends, and spot discrepancies. Strong digital capability is essential, including proficiency in Microsoft Office 365 and experience using property or maintenance systems (such as Pyramid, with training provided).

You will be comfortable managing multiple tasks and deadlines, responding to changing priorities with accuracy and pace, and working with minimal supervision to unblock issues, follow up actions, and ensure work is completed to a high standard.

You will have clear written and verbal communication skills and the ability to build effective working relationships with colleagues and external contractors. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong stakeholder management skills, able to escalate or challenge appropriately when required.

You will keep resident and service needs at the centre of decision‑making, particularly when prioritising repairs, and show a genuine appreciation of the experiences, needs, and aspirations of children and young people with multiple and complex needs.

CLOSING DATE: Sunday 10 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Regulation and Accreditation Officer

We are seeking a Regulation and Accreditation Officer to support regulatory, quality assurance and accreditation activities within a respected professional body.

Position: Regulation and Accreditation Officer
Salary: £35,224 per annum (pro rata for part-time)
Location: London based with hybrid working (approx. once a month in the office)
Hours: Full-time (part-time requests considered)
Contract: Permanent
Closing Date: Wednesday 14 May at 12pm
Interview Date: Week commencing 18 May 2026 (first stage online)

About the role

This is a key role supporting regulatory, quality assurance and accreditation functions for both individual and organisational members. You will contribute to maintaining high professional standards and protecting the public.

Working closely with the Regulation and Quality Assurance Manager, you will help coordinate and deliver a range of regulatory and accreditation activities, with a particular focus on education and accreditation pathways.

Key responsibilities include:

• Supporting audits, quality reviews and accreditation processes
• Ensuring regulatory frameworks are applied consistently and proportionately
• Managing complex information and maintaining accurate records
• Drafting clear reports and supporting documentation
• Contributing to the continuous improvement of regulatory processes
• Liaising with a wide range of stakeholders including colleagues, committees, volunteers and subject matter experts

This is a structured, specialist role suited to someone who values fairness, consistency and sound judgement.

About you

You will have experience in a regulatory, quality assurance, accreditation, compliance or procedural environment and be confident working with standards, policies and evidence.

You will also have:

• Strong organisational skills and attention to detail
• The ability to manage competing priorities effectively
• Confidence working independently within established frameworks
• Excellent written communication skills with the ability to produce clear, accurate documentation
• Good judgement and awareness of when to escalate issues
• Strong relationship building skills and a collaborative approach

You will be motivated by purpose-driven work and share a commitment to mental health, wellbeing, equity, diversity and inclusion.

About the organisation

The organisation is a leading professional body representing psychotherapists and psychotherapeutic counsellors across the UK. It works to promote high standards in education, training and professional practice, while supporting research and improving access to psychotherapy.

With a large and diverse membership spanning private practice, the NHS and the voluntary sector, the organisation plays a key role in upholding standards and acting in the public interest.

Benefits

• 25 days annual leave plus bank holidays
• Additional leave during December office closure
• Generous pension scheme with 8% employer contribution
• Occupational sick pay and enhanced maternity leave
• Flexible and hybrid working arrangements
• Learning and development opportunities
• Employee assistance programme with counselling support
• Flu vaccination and eyecare vouchers
• Interest-free season ticket loans
• Cycle to work scheme

Other roles you may have experience of could include; Quality Assurance Officer, Compliance Officer, Accreditation Officer, Regulatory Officer, Governance Officer, Standards Officer, Audit and Compliance Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Contract type

Permanent

Location

Whittington

Hours

37.5 hrs Full time, site based

Annual salary

D1 £31,168.36 to D3 £38,129.42

Review date

19/04/2026

The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.

The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.

The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.

In summary, the Facilities & Patient Experience Manager is accountable for:

• Safe, compliant and well-coordinated Facilities Services.
• Regulatory readiness across environmental, equipment and hospitality functions.
• Positive patient and family environmental experience and subsequent feedback channels.
• Performance and development of Facilities Coordinators.
• Contract oversight and cost-effective service delivery.
• Continuous improvement across the Facilities function.

Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.

Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.

Qualifications

Essential

·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).

·Evidence of formal training in Infection Prevention & Control principles.

·GCSE (or equivalent) English and Maths.

Desirable

·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.

·Safeguarding Level 3 (or willingness to complete).

·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).

·Qualification or formal training in Quality Improvement methodologies.

·Contract management training.

·First Aid at Work

Knowledge and experience

Essential

·Proven experience managing operational service teams.

·Strong understanding of facilities management within a healthcare or regulated environment.

·Knowledge of CQC standards relating to safety, dignity and environment.

·Understanding of infection prevention, asset governance and stock control principles.

·Experience overseeing service contracts and performance monitoring.

·Awareness of safeguarding and public-space risk management.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Highly people-oriented with strong interpersonal skills.

·Practical mindset - focuses on solutions rather than process for its own sake.

·Able to provide supportive but firm supervision to staff and volunteers.

·Comfortable having difficult conversations when standards are not met.

Personal Attributes

·Visible, hands-on leadership style.

·Strong emotional intelligence and ability to operate in sensitive environments.

·Calm and decisive under pressure.

·Ability to balance compassion with regulatory discipline.

·Strong accountability mindset.

·Confident in holding others to performance standards.

·Analytical thinker able to interpret feedback data and translate into action.

·Excellent communicator across clinical and corporate audience.

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

The Director of Performance and Assurance provides leadership to ensure the VCSA has a robust internal infrastructure in alignment with our mission and values.

To include compliance, risk management, assurance, health and safety, performance and impact measurement.

This post also provides leadership to ensure VCSE delivery partners to have required compliance, risk management, assurance, health and safety, performance and impact measurement processes in place.

As a member of the Senior Leadership Team, the Director of Performance and Assurance works as part of that team to contribute to strategic planning and ensure that the VCSA is a great place to work where performance, reporting and compliance is strong.

Duties and Responsibilities –  Strategic Leadership

• Lead the development and implementation of a Risk and Performance Strategy that supports the charity’s strategic ambitions and annual operational plan
• Provide expert advice to the Board, Finance and Resource Committee and Leadership Team on risk exposure, compliance, and organisational assurance
• Embed a culture of transparency, accountability, and continuous improvement
• Contribute to strategic planning and policy development, ensuring alignment with risk appetite and performance priorities
• To lead performance and assurance support for our network of network VCSE partners where required Line manage the Impact and Insight Manager

AND MORE - Please read the Job Description.

The VCS Alliance

The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.

We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning. 

As a senior leader, you will be expected to model and promote The VCS Alliance’s values in all areas of your work whilst leading a team in supporting the VCS achieve its vision:

VCSA Values
• We demonstrate honesty, openness, and respect for everyone
• We challenge ourselves and be open to challenge from others
• We are trusted and build trust across the organisation
• We create safe spaces where creativity can flourish
• We work in true partnership with communities
• We are forward-looking
• We work sustainably
• We do the right thing

The National Museum of Computing (TNMoC) is an independent charity located at the heart of Bletchley Park and home to the world’s largest collection of working historic computers, including the rebuilt Colossus and the WITCH (the world’s oldest working digital computer). TNMoC has strengthened its national reputation, achieved Arts Council England accreditation, expanded educational reach and continued to care for artefacts of exceptional historic and technical significance and is now seeking its next leader.

As Museum Director, you will be the senior executive leader for TNMoC, responsible for its overall strategic, operational and financial performance. You will deliver the Board-approved 3-year strategy, ensure financial sustainability, and lead the organisation in delivering an exceptional visitor, educational and community experience, while acting as an ambassador.

Key responsibilities:

• Lead delivery of the museum’s strategic plan.
• Provide oversight of operations, ensuring safe, efficient, high-quality delivery and robust compliance, risk management and business continuity. 
• Ensure strong financial stewardship.
• Lead the diversification of sustainable income streams, actively seeking new opportunities for growth and resilience.

To succeed in this role, you will bring significant leadership experience in museums or visitor attractions, with a strong track record of delivering strategy, growing income and building partnerships. You will also be hands-on, comfortable leading a small organisation while maintaining excellent governance, operational standards and public benefit.

Please see the candidate pack for full details.

For an informal and confidential discussion about the role, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.

Key dates:

• Closing date: Wednesday 27th May 2026
• First stage interviews with TNMoC: w/c 15th June
• Second stage interviews with TNMoC: w/c 22nd June

Charisma vetting interviews must be completed by EOD on the 4th June prior to longlist submission on the 5th June.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Context

London’s Air Ambulance Charity provides a world-class HEMS service to London. Operating EC135 T3H aircraft we deliver pre-hospital care to those who need it most, operating until sunset every day over one of the world’s largest, most diverse and complex cities from the helipad at The Royal London Hospital.

This is a rare opportunity to join our Continuing Airworthiness Management Organisation (CAMO) team, as the Continuing Airworthiness Manager (CAM). This role fulfils the company’s obligation to ensure the continuing airworthiness of our two EC135 T3H aircraft.

The role requires a skilled and experienced aviation professional with the necessary training, knowledge and attitude to provide the management of the airworthiness of London’s Air Ambulance Charity’s aircraft, working alongside the Accountable Manager (AM), Chief Pilot, Safety and Compliance Manager and other nominated persons including operational, clinical and charity staff. The role requires oversight of and close working with our contracted Pt 145 maintenance provider and sub-contracted CAMO activities.

We’re open to this role being held by a contractor or a charity employee: we want the right person to join the team. It’s expected that the role will require the equivalent of two days a week, however, the ability and willingness to work flexibly around aircraft and clinical operational requirements is essential. This is considered a hybrid-working role conducted between home, The Royal London Hospital helipad and RAF Northolt where the aircraft are hangered overnight and some maintenance activity takes place. You’ll be required to travel to visit services providers such as Airbus UK (our contracted maintenance provider) and from time to time the Civil Aviation Authority offices, London’s Air Ambulance Charity offices and various sites to undertake training.

The ideal candidate will demonstrate an active interest in the overall activities of London’s Air Ambulance Charity and be able to reflect our values in all interactions with our stakeholders.

About the role

The CAM reports directly to the AM and is responsible for the continued airworthiness of London’s Air Ambulance Charity’s helicopter fleet as defined in the Approved Maintenance Programme. In addition, they’re responsible for ensuring that all maintenance and airworthiness activity is conducted in accordance with the applicable regulations and the requirements of London’s Air Ambulance Charity’s Continuing Airworthiness Management Exposition. This will require working in close collaboration with colleagues across the charity, members of the aviation teams, safety and compliance, non-aviation and clinical sectors of the charity to support and enable the delivery of the charity’s life-saving service.

About the person

We’re looking for a person with good working knowledge of UK commercial aviation regulations and knowledge and experience of regulatory oversight of CAA Part-CAMO, Part CAT, SPO HEMS and Part-145. The candidate will have experience in rotary/commercial or a similar organisation and can work within a multidisciplinary team with high levels of accountability. The role also requires a skilled civil/military aviation person with the necessary training and experience to provide the management of London’s Air Ambulance Charity’s Part CAMO, Part M, CAME and associated procedures and manuals to ensure safe operations and airworthy aircraft, working alongside the Accountable Manager.

Heating & Hot Water Operations Manager

We are seeking an experienced operational leader to drive safe, compliant heating and hot water services across a large and diverse housing portfolio.

Position: Heating & Hot Water Operations Manager
Salary: £48,691 to £53,725 per annum plus £1,300 Essential Car User Allowance
Location: London, Stratford with hybrid working
Hours: 35 hours per week, Monday to Friday with on call requirements
Contract: Permanent
Closing Date: 11th May 2026 at 11pm
Interview Date: 18th May 2026, face to face

About the role

This is a high impact leadership position within a growing Heating and Hot Water function, playing a key role in shaping service delivery across a large housing portfolio.

You will lead the operational delivery of heating, hot water and ventilation services, ensuring high standards of safety, compliance and performance. The role sits at the centre of a transition towards a more integrated, system led approach, moving beyond traditional gas focused models.

Key responsibilities include:

• Leading the delivery of heating, hot water and ventilation services across the portfolio
• Managing contractor performance to ensure compliance with contractual and safety standards
• Chairing operational and performance meetings, holding contractors accountable
• Overseeing complex cases including complaints, MP enquiries and Housing Ombudsman investigations
• Managing escalation and resolution of operational and safety issues
• Ensuring accurate compliance reporting, data quality and system integrity
• Leading and developing a team, promoting accountability and continuous improvement
• Working collaboratively with technical, compliance and customer teams to improve outcomes

About you

You will be a confident and capable operational leader with strong experience in service delivery within a compliance led environment.

You will bring:

• Proven experience managing operational services within housing, property or similar sectors
• Strong understanding of heating and hot water systems and contractor management
• Experience managing contracts, KPIs and driving service improvements
• Strong leadership and decision making skills
• Excellent communication and stakeholder management ability
• Strong organisational skills and ability to manage competing priorities
• Good IT skills, including reporting and working with compliance or asset systems

Desirable:

• Experience in a regulated or compliance driven environment
• Knowledge of gas safety, communal heating or building services
• Experience handling complex complaints or Ombudsman cases

About the organisation

This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West.

They are committed to providing high quality homes and services that support people’s wellbeing and quality of life. Their culture is built around strong values, inclusion and continuous improvement, with a clear focus on delivering safe, sustainable and customer focused services.

Other roles you may have experience of could include: Operations Manager, Compliance Manager, Property Services Manager, Building Services Manager, Asset Operations Manager, Technical Services Manager

Apply early as applications may close ahead of the advertised date.

This is a vital role for the Bikeability Trust in leading the management of over £78 million of Active Travel England grant funding to 2029 for the provisiion of Bikeability training and management of the grants programme. We are also launching a new fundraising and income generation strategy for the next three years. You will have significant experience of charity finance and reporting. An established leader with excellent financial acumen, you will have used these abilities to establish and maintain effective relationships with colleagues, external stakeholders and networks.