Helpline Supervisor

Job Title – Helpline Supervisor

Contract - Permanent

Hours -21 hours per week

Salary - £17,400 per annum (£29,000 FTE)

Location – Coram Campus, Bloomsbury, London (working from home 1 day a week is possible if the service needs allow)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

This is an opportunity to work on the Coram Voice Helpline as part of a small, friendly team supervising our Helpline Volunteers to support children and young people to access our advocacy services. We are therefore looking for people who have experience of training and supervising the work of others and also a good understanding of the rights and entitlements of children and young people in the care system.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 16th July 2026 @ 23:59pm

Interview Date: 23rd July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.