"Fundraising Officer" Jobs
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 9th June 2024
How to Apply
To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences. You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible. You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals. You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.
You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities. You’ll also work with our research and health care professional community to engage and involve them in our communications activities.
About us
Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Corporate Partnership Officer
Location: Hems Way, Lincoln, LN4 2GW. We currently operate a Hybrid Working system of a minimum of 3 days in the office and 2 days at home.
Salary: £24,000 - £30,000 per annum, depending on experience
Hours: 37.5 per week
Type: Permanent
Reporting to: Corporate Partnership Manager
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
About the Role
We are seeking an experienced individual to support the Corporate Partnerships Manager in ensuring the maximum potential income is generated from the corporate sector by reviewing, implementing, and maintaining a Corporate strategy.
The successful candidate will use the Donorflex CRM System to ensure a smooth supporter journey, will capitalise on existing supporters and work with the wider income generation team to identify new opportunities for corporate support and strategic business partnerships.
This is a brand new role and a great opportunity to join our team. Full details of this opportunity are available on our website.
Our Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.
Closing date: Monday 27th May 2024
Interview dates: 5th or 6th June 2024
Please note: We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
No agencies please.
We are super excited to be working with a wonderful charity as they are seeking a warm and ambitious Customer Services and Central Admin Officer to join their customer services team. This role will play a crucial role in providing excellent supporter care and stewardship, being the first point of contact for supporters and ensuring that their interactions are positive and memorable.
As a part of this role, you will oversee tasks such as donation processing, acknowledgement of donations and gift aid, including creating thank you letters and recording information and interactions with donors accurately on the fundraising database. You will also manage and maintain relationships with external stakeholders monitoring their performance through KPIs and SLAs. This organisation is passionate about team development and will lend a great path to your career progression.
As an excellent Customer Services and Central Admin Officer, you will need:
- Strong income processing knowledge and experience
- Track record of providing excellent and outstanding customer service to donors
- Strong attention to detail, problem solving and communication skills including ability to liaise with external stakeholders
- Ability to work as a team player and independently with proven track record of working on own initiative
Salary: £28,000 – £32,00
Location: London-Hybrid
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.
Director of Income Generation
37 hours per week
Salary £70k to £75k per annum WTE based on 37 hours a week
An opportunity has arisen to join Phyllis Tuckwell Hospice as our new Director of Income Generation. Reporting to the Chief Executive you will lead a dynamic and committed team to achieve ambitious income generation targets. You will sustain and further develop a balanced, and diverse income generation portfolio, focusing on maximising income and growing enduring relationships with supporters and customers across our region.
This is an exciting time to join Phyllis Tuckwell with the successful candidate having the opportunity to plan and implement the final stage of our £6 million appeal to build a new hospice.
The successful candidate will:
- Be a member of the Senior Leadership Team, responsible for developing and implementing strategic initiatives to generate income and raise awareness of the Hospice mission and services.
- Provide direction, expertise, guidance, vision and leadership to all teams on income generation activities in a way that enables the teams to own the delivery of the IG strategy and plans.
- Sustain and develop a balanced, and diverse income generation portfolio, focusing on maximising income and developing enduring relationships with supporters and customers across our region.
Our benefits include:
- 6 weeks paid holiday plus public holidays
- Hybrid / Flexible Working
- Group Self Invested Personal Pension (matched contributions up to 7.5%)
- Excellent education and training
- Employee Assistance Programme
- Health Cash Plan Scheme
- Blue Light Card
- Staff Benefit Voucher Scheme
- A motivated and compassionate team whose passion is to make a difference
Further information can be obtained from Sarah Church, Chief Executive Officer.
Closing date for receipt of completed applications: Thursday 30th May 2024
Interviews to be held: Friday 14th June or Thursday 20th June 2024
This post is subject to a Disclosure and Barring Service check.
Phyllis Tuckwell is an Equal Opportunities employer. We are committed to promoting a diverse and inclusive culture and welcome applications from all sections of the community.
Phyllis Tuckwell, Waverley Lane, Farnham, Surrey GU9 8BL.
NO MEDIA OR AGENCIES
The client requests no contact from agencies or media sales.
Senior Marketing and Projects Officer
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £28,000 to £33,000 per annum (depending on experience)
Role Status: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Senior Marketing and Projects Officer to become an integral part of the Meningitis Now Communications team.
This role will play an important part in planning, executing, and managing marketing and awareness campaigns. You will be responsible for delivering consistently high-quality marketing materials that ensure maximum publicity for the charity’s activities and services. Along with the Campaigns & Marketing Manager, you will be responsible for developing messaging and ensuring our communications are on brand.
About the job
Duties and Responsibilities
- Lead on the delivery of communications, campaigns, and marketing projects effectively and on time, working with teams across the organisation.
- Collaborate with digital and press colleagues to deliver integrated campaigns.
- To monitor and evaluate campaign performance and complete campaign evaluations.
- Monitor marketing and charity trends and stay up to date on industry best practices.
- Work with the Campaigns & Marketing Manager to manage resource within the Communications team and keep track of key milestones for a range of campaigns.
- Work closely with Senior Digital & Social Officer when considering how marketing campaigns will be presented visually through our online platforms.
- Work with the Marketing Manager and Director of Fundraising & Communications to contribute to Meningitis Now’s communication strategy.
- To line manage the Senior Designer and Content Creator.
- Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.
- Ensure that all Data Protection requirements are upheld.
What we're looking for
Skills and Experience
- Experience developing and delivering integrated marketing campaigns.
- Experience analysing campaigns and presenting findings in a clear and engaging way.
- Strategic awareness of how communications and marketing contribute to achieving an organisation’s aims and objectives.
- Experience of ensuring brand consistency across a range of channels.
- Experience of working with a range of internal and external stakeholders to deliver projects.
- Excellent written and verbal communication skills.
- Creativity.
- Attention to detail.
- Strong administration skills, ability to plan, balance, and cope with competing priorities.
- Excellent interpersonal skills and ability to work with different teams.
- Empathy, often working with individuals who have been affected by meningitis.
- Competency in Microsoft Office.
Desirable Selection Criteria
- Experience in the charity sector.
- Experience creating marketing strategies.
- Experience managing/working with marketing agencies.
- Line management experience.
Other Requirements
- Commitment to the goals and values of Meningitis Now.
- Occasional out of hours travel and attendance at events, when required.
- Other requirements as determined by the organisation.
In return, we offer a wide range of benefits, including:
- 30 days annual leave per annum, pro rata plus bank holidays
- Enrolment into our employer matched pension scheme (matched up to 5%)
- Life Assurance Scheme (4 x annual salary)
- Hybrid Working Policy
- Enhanced Maternity & Paternity pay
- Fertility Treatment Policy
- Enhanced sick pay and compassionate leave
- Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days
- Staff Suggestion Box
- Cycle scheme
- Free Parking
- And more…
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
The role
As the motion design producer at Breast Cancer Now, you’ll play a key role in helping bring our work to life.
You’ll be creating high quality, engaging content about our life-changing research, campaigning, fundraising, services and health information. And you’ll be part of the multimedia team, where we produce video, photography, motion design and audio that help strengthen our brand and tell our story.
Reporting to the senior multimedia manager, you’ll be producing motion design projects that cover all aspects of the organisation. This includes producing multiple small and large-scale motion projects throughout the year to support major campaigns and projects. Experience of producing long and short-form content with an eye towards social trends is also desirable.
The role may require some work on larger video and photography projects throughout the year to support the wider team, so any skills in video production, video editing or photography would be an advantage.
About you
You’ll have a keen interest in all things motion design and have a good portfolio of work to show this. You’ll be hard-working and highly motivated, with a flexible approach to your work. And you’ll be used to working in a busy team environment and able to work on your own initiative.
Strong communication skills are essential as you’ll be working with teams across the charity, supporters and people affected by breast cancer.
You must have considerable experience using adobe creative suite, particularly after effects, illustrator, photoshop and premiere. Any knowledge of blender or other 3D software would also be welcome.
This is an exciting opportunity for someone who shares our ambition. Right now, breast cancer is at a tipping point. More women are surviving. But more are being diagnosed than ever before. And every 45 minutes, another woman dies from the disease.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we have a bold vision. That by 2050, everyone diagnosed with breast cancer will live, and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. You’ll be asked to submit your anonymised CV and a supporting statement alongside your application.
When applying, make sure you refer to the essential criteria on the person specification and give as much information as possible, including examples, to show how and where you meet the criteria.
As part of the application process, please provide a showreel/portfolio in the format of a link to share your previous motion design work. Please send your showreel/portfolio to the Breast Cancer Now recruitment team and this will be considered along with your CV and supporting statement.
If you’ve got any questions about this role, please contact the Breast Cancer now recruitment team.
We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.
Closing date 9:00 am on Monday 27 May 2024
Interview date Week commencing 3 June 2024
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Could you develop and delivery new innovative health partnerships for the British Heart Foundation (BHF)?
We have an exciting 18-month fixed term opportunity to join British Heart Foundation’s (BHF) Health Partnerships & Community Resuscitation Team to deliver partnerships which make a lifesaving, life improving impact.
Through our work we want to reach more people, in new ways, with greater impact, involving more people in their heart and circulatory health and care, and in the work of BHF. This will improve health outcomes and help ensure that BHF strengthens its position as the nation’s heart charity.
About the role
In this role you’ll contribute to the operational delivery of innovative health partnerships for BHF. These partnerships help us to reach, on a mass scale, people at risk or living with heart and circulatory diseases; working with large corporate organisations, other charities, and community groups to provide information, support and skills in innovative ways to improve health awareness, support self-management and reduce health inequalities.
As part of the Health Partnerships team, you’ll support several health partners, delivering agreed activity and maximising the opportunity to reach their workforce and customers with our free health initiatives.
You’ll work collaboratively with colleagues across BHF particularly in our Medical and Marketing, Fundraising and Engagement teams, as well as external partners to meet agreed aims and objectives. You’ll also work closely with other delivery teams (e.g. Clinical Support, Health Content, Community Resuscitation and Customer Service Teams) to create an integrated and seamless customer experience for your partners.
Obtaining a comprehensive knowledge of our health offerings during your induction, you’ll develop a warm and productive relationship with your key accounts and ensure the delivery of activity is fulfilled effectively and efficiently and that your partners needs and opportunities for growth are appropriately identified so that they receive the best possible experience from the BHF.
Working arrangements
Please note this is an 18 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge and an understanding of BHF and organisational objectives, you’ll have previous experience delivering projects in large, complex organisations, as well as the knack of developing relationships with internal and external key stakeholders quickly, and with ease.
You’ll have previous experience supporting the delivery of high impact partnerships in either a charity or health-related environment and will have experience managing own workload and key areas of responsibility.
To be successful in this role you’ll have the following skills and experience:
• Good relationship management skills, showing empathy and resilience in handling challenging situations.
• Excellent planning and prioritisation skills, with the flexibility to deal with reactive demands
• Ability to think creatively and work collaboratively to approach partnerships in exciting new ways
• Passionate about improving outcomes for people at risk or living with heart and circulatory diseases
• Willingness to learn new skills and build knowledge of different areas of the organisation
• Adept in Microsoft Office and customer relationship management systems
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms, from a traditional phone line service to innovative, engaging and instant solutions.
Supporting a wide range of people, from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.
You’ll be able to work flexibly and collaboratively across our Support Team.
Who we’re looking for:
If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!
A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.
Key accountabilities:
· Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels
· Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key
· Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps
· Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services
· Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners
· Identify gaps in knowledge across the Support Team and identify possible training areas
· Develop information for our website and other resources, for example, writing initial drafts and reviewing information
· Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults
· Day to day management of our online peer support
platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis
· Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services
· Identify, manage and escalate safeguarding concerns in line with The Charity guidelines
· Review day to day tasks across the Support Team
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Background experience in a supporter, help line, health care, science or psychology related role
· Experience of communicating complicated subject matter to lay audiences in a variety of ways
· Working in a support capacity, in particular with young people
· Project management experience
· Experience of working with patient and carer organisations
Knowledge, Skills & Abilities:
· Excellent written and verbal communication skills, with the ability to adapt communication styles for difference audiences
· Proven listening and emotional support skills and a strong ability to empathise
· Solutions focused with a positive ‘can do’ attitude
· Knowledge of health, the human brain, cancer or brain tumours
· Ability to prioritise and work under pressure with good time management
· Able to work flexibly and creatively to respond to the emerging needs across the Support Team
· Good understanding of social media platforms and how people use them
· Self-reliant and competent IT user including digital platforms, data insights, internet, email, databases, spreadsheets, desktop publishing and MS Office
· A professional person with the social skills necessary to deal with a range of stakeholders with the self confidence and stature to support people affected by brain tumours
· Understanding of databases and reporting functionality
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: Circa £29,050 per annum (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.
Advert close date: 24 05 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Digital Content Officer
Full Time – Permanent – (Hybrid)
Closing Date: 04/06/2024
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
As England’s First Aid charity our website is the first point of call for people who want to know how to learn first aid, donate or fundraise and join St John Ambulance volunteer and youth programmes.
As our Digital Content Officer you will support our Website Content Manager to create content so that our diverse audiences can find what they want on our website quickly, have a seamless experience, and can take action easily - such as donate, fundraise, sign up as a volunteer, join our youth movement, and learn how to do first aid.
Required Knowledge, Skills & Experience
- Experience within a similar role with some understanding of website analytics and a keenness to learn more
- Experience of developing and testing website content
- Experience of using a content management system (CMS) to create and edit content on a website.
- Experience of co-ordinating content libraries such as image, film, design of case studies
- Good technical ability with an understanding of AX, A/B tests & user personas and experience of using Tag Manager, HotJar, Semrush and other tools
About the Role
You will help to create website content that leverages our brand, the impact of our work and personal stories to compel people to support us online, become volunteers, as well as make sure that our sector-leading first aid information is accessible to everyone. You will:
- Assist the Website Content Manager in reviewing content and delivering our website content strategy.
- Work with the Content Manager to produce clear and compelling content and ensure stories are used across the website to motivate people to donate
- Work with stakeholders from different teams across the organisation to ensure that content meets KPIs, user needs and accessibility standards
- Use analytics tools to monitor and improve web content, deliver a seamless website experience and improve conversions.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
Acting as a strategic people partner for Guy’s & St Thomas’ Foundation, this role will drive people management initiatives, support the Foundation Strategy and the delivery of a strategic plan to achieve this. The role will have a designated internal client base to directly partner and will support the Foundation in promoting its corporate values and shaping a positive culture.
This role will establish consistency of practice with all Foundation People Business Partners and ensure delivery of a cost effective, customer-focussed service whilst continually striving for excellence.
Key Responsibilities
Strategic Business Partnering
· Develop a thorough understanding of the Foundation and the business area where you are providing support in order to provide a full people partnering service.
· Translate People strategy and agreed deliverables for your designated business areas into achievable plans and a prioritised implementation map.
· Establish effective relationships with business leads to enable you to provide valued interventions and insights on people management strategies.
· Advise directorate managers on managing people effectively including treating people fairly and professionally to ensure employee engagement and the delivery of Foundation objectives.
· Work with directorate leads to identify skills and capabilities they need to deliver current and future work, liaising with the Talent Management Hub (Learning & Development and Talent Acquisition) to manage the resourcing and talent processes.
· Partner with business area leads to develop learning and development plans for your designated directorate, and liaise with the Learning & Development Manager to identify gaps in levels of capability.
· Work with the Head of Learning & Development to introduce talent mapping initiatives and ensure that leaders and managers within designated directorates are equipped with the skills and confidence to manage effectively.
· In liaison with the People Advisor, provide regular key people metrics with analysis, narrative and ideas to encourage your designated business leads/managers to seek continuous improvements and regular review of individual and team delivery.
· Work with, and bring in, specialists across the People & Culture directorate (e.g., Learning & Development, Talent Acquisition, DEI) to respond to planned and emerging people and business objectives.
Advise, manage, and support
· Develop and maintain all Foundation policies, procedures, processes and forms required to deliver a People service capable of ensuring that the Foundation discharges its duties efficiently and effectively.
· Ensure legal compliance of all People processes and procedures, enabling best practice to be attained in providing guidance to managers and employees, and safeguarding the Foundation’s reputation in the execution of its duties.
· Ensure up to date knowledge of all employment policies and procedures and provide advice and input as required.
· Act as a point of contact for employees to discuss confidential matters or grievances.
· Partner with line managers to provide advice on employee issues, coach managers on how to manage people and resolve employee issues including via the grievance and disciplinary processes.
· Stay current on industry trends, employment law and best practice to provide guidance to managers and staff on all People, legal and compliance issues.
· Foster a positive working environment for all people working at the Foundation.
· Process monthly payroll promptly and accurately with supervision from the Senior People Business Partner.
· Contribute to the Foundation’s strategic approach to diversity equity and inclusion (DEI) and work to actively embed practices which promote DEI across the Foundation’s approach to its workforce and people processes.
· Act as a diversity, equity and inclusion (DEI) champion, representing the directorate and liaising with employee networks on People related issues, policies and procedures.
Performance management
· Partner with directorate leads to drive appropriate and timely performance management and improve performance delivery.
· Manage individual review cycles for your designated directorate, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.
· Coach managers on the use of PDPs.
· Promote mandatory eLearning and ensure it is undertaken within prescribed timescales.
· Working with the People Advisor and business leads provide oversight of the 360 feedback surveys for end of year reviews for your directorate.
Employee Engagement and Organisational Development
· Take on/lead any other projects as requested by the Head of People & Culture or Chief People Officer
· Nurture a positive working environment by embedding the company culture and values in the implementation of all people related initiatives.
· Provide mentorship to junior colleagues in the People & Culture directorate and play a key role in their development.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills and Experience
Excellent interpersonal skills and effective communication skills (including presentation skills) with a high degree of cross-cultural sensitivity.
• An ability to work as a highly effective team player, able to both collaborate and lead. • Comfortable with ambiguity and confident to working autonomously.
• Emotionally resilient and able to cope with, and resolve, conflict.
• The ability to influence stakeholders at all levels.
• Tact, diplomacy, and discretion.
• Ability to use own initiative and good at problem solving.
• Exceptional communication skills, oral and written.
• Numerate with commercial awareness.
• Pragmatic, proactive and solutions driven.
• Dynamic self-starter who can prioritise and work under pressure.
Knowledge, experience, and qualifications:
• CIPD qualified or equivalent.
• Sound knowledge of employment legislation and its application.
• Strong understanding of diversity, equity and inclusion concepts and the impact the People. function can have in embedding an inclusive and equitable culture.
• HR Generalist experience across a broad range of HR functions and employee lifecycle, and best practice for those.
• Managing employee relations and related processes.
• The ability to analyse and report on HR information and data.
• Experience of working in a fast-paced environment and manging multiple concurrent workstreams.
• Implementing and supporting change management with experience of TUPE/mergers.
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.