Crime jobs

We’re looking for someone who makes things happen

We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.

The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.

This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.

Our research and evaluation programme aims to:

• Evidence the impact of our programmes and services.
• Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
• Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
• Improve the representation of excluded populations in research, policy and service design.

We’re looking for someone who:

• Has a strong background in research and evaluation, including both qualitative and quantitative methods.
• Is proactive, self-directed and comfortable taking ownership of projects.
• Has experience of generating evidence that informs policy, practice or service improvement.
• Is excited by the potential of lived experience and peer-led approaches.
• Builds strong relationships and enjoys working collaboratively.
• Has excellent written and verbal communication skills.
• Is committed to equity, inclusion and social justice.

Why this role?

You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.

Recruitment timetable

Application deadline: 11:59 PM on Sunday 23rd August

First-round interviews: 7-8 September 2026

Salary: £38-40k

The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.

The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.

As our Data & Reporting Assistant, you'll be responsible for maintaining and developing our performance reporting systems, ensuring the organisation has access to accurate, timely and insightful information. Working closely with colleagues across all departments, you'll gather, analyse and present a wide range of data for both internal and external audiences.

You'll have a passion for data and an eye for detail, with the ability to turn complex information, including crime reporting data, into clear, actionable insights that support strategic planning and operational decision-making. You'll also contribute to the charity's data strategy, identifying opportunities to improve reporting processes and systems, and working with external suppliers to develop tools that enhance our reporting capabilities.

This is an excellent opportunity for someone who enjoys problem-solving, collaborating with a wide range of stakeholders, and using data to make a genuine difference to the future direction and impact of a national charity.

Please read the full job pack , before submitting your CV and covering letter.

Permanent | Full time| Based in our South London office| £27,818 - £29,000 DOE | DBS required

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

We are seeking a dedicated and compassionate Fraud & Cyber Crime Caseworker to join our Operations team on a hybrid basis working both at home and from one of our South Yorkshire offices. We have several bases across South Yorkshire and regular travel throughout the region may be required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.

This role is central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work in HMP Northumberland as well as a range of community‑based projects regionally, and occasionally nationally. Some projects will require significant travel, so flexibility is essential.

This role involves independent travel to multiple sites each week – therefore a valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off prison licence or community sentence to apply, as this role is subject to HMPPS clearance, and you will be required to draw keys.

Terms  & Conditions

• Part-time
• Permanent 
• £27k- £30k depending on experience (pro-rata)
• Bank holidays plus 25 days holiday (pro-rata)
• You must be off community order / prison license
• Probationary period: Six months

Help shape research and policy that challenges systemic racism in the criminal legal system.

UNJUST is looking for a Research and Policy Lead to develop and deliver impactful research, influence policy and work alongside communities, stakeholders and decision-makers to drive meaningful change.

This role is responsible for developing and implementing research activities and policy advocacy strategies that support UNJUST's vision to challenge systemic racism in the criminal legal system and dismantle discriminatory processes, policies and practices.

Working closely with community partners, sector stakeholders and decision-makers, you will:

• Develop and deliver impactful research centred on racial equity.
• Undertake interviews, desk research, data collection and analysis.
• Develop evidence-based policy positions and draft briefings, consultation responses and submissions.
• Track political developments and identify opportunities to influence policy at local and national levels.
• Build and maintain relationships with communities, policymakers and other stakeholders.
• Work collaboratively with colleagues to integrate policy messaging into campaigns and public statements.
• Represent UNJUST in coalitions, working groups, roundtables and external forums.

We're looking for someone with experience in policy advocacy, research and influencing change, together with a strong understanding of policing and criminal justice policy, particularly racial justice and human rights. You'll be motivated by social justice, able to build effective relationships and committed to working collaboratively with communities whose lived experiences help shape our work.

This is a full-time (35 hours per week), hybrid role based in Brixton, London, offered on a 24-month fixed-term contract. Flexible working is available.

This is a leadership role within User Voice’s Midlands team, managing our new flagship Leadership Academy, in partnership with Unlock, and our Lived Experience insights programme with NHS England (East & West Midlands).

The Leadership Academy is designed to create credible, recognised leadership pathways for people in prison and on release, and aims to develop resilient, confident, socially aware, and practically skilled leaders who can positively influence their environments, progress into employment, and contribute to systemic change. The Academy will run its first pilot at Peterborough Prison.

Our two NHS England programmes embed lived-experience insights directly into Health and Justice commissioning, procurement, and service evaluation. and supports a Lived Experience Panel who provide structured input to ensure services are informed by real experiences across the care pathway

The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.

This role is ideal for someone experienced in leading complex projects and managing teams and partnerships.

Terms  & Conditions 

• Full-time
• Permanent
• Up to £40K dependant on experience
• Bank holidays plus 25 days holiday pro-rata.
• Probationary period: Six months
• You must be off community order / prison license

We work alongside people with lived experience of the criminal justice system to develop their confidence, skills, and mindsets. This enables them to deliver impactful programmes and support others who have been affected by the system.

Our approach is grounded in lived experience. We draw on our own expertise and work collaboratively with others who have been through the system, ensuring everything we do is co-produced, authentic, and meaningful.

These roles are central to our mission of ensuring that the voices of people within the justice system shape the services and decisions that affect them.

All roles are open to individuals who have personal experience of prison or probation, are no longer on licence, and are ready to use their experience to support others, influence change, and make a positive difference.

London Role

Working across all London Prisons, and community Health Justice programmes, to ensure that lived experience of those usig the services is at the heart of the decision making processses,  This role will require significant travel, which is fully reimbursable, so flexibility is essential.

Peterborough Role

You’ll work directly across our Prison Councils in both male and female sides of HMP Peterborough, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential

North West Role

You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential.

All roles

• Full-time positions available
• Permanent 
• £27k- £30k depending on experience (pro-rata for part time)
• Bank holidays plus 25 days holiday 
• You must be off community order / prison license
• Probationary period: Six months

Plese ensure tht you specifiy in your application which role you are applying for.

We are looking for a motivated, proactive and compassionate Domestic Abuse Caseworker to support victims of crime.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid between Bridewell Police Station in central Bristol and home working. A suitable and confidential workspace at home is therefore required. Whilst in training and awaiting police vetting the successful candidate will be required to work their office days at the Vassall Centre (Fishponds, Bristol). There will also be a requirement to occasionally work from the Vassall Centre once vetting has cleared.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Domestic Abuse Caseworker you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline.

Key Responsibilities:

• Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.

• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.

• Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.

• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.

About You:

You will need:

• An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a motivated and supportive Triage & Early Intervention Officer to contact children and young people who have been victims of crime to offer support and complete initial assessments. This role is part-time working a rota pattern between 8am-6pm on a Tuesday and Friday The role is based at our office in Chandlers Ford, Eastleigh.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a CYP Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for children, young people and their parents/carers referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each young persons receives tailored support that meets their individual needs. The role may require some minimal travel across Hampshire.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for children & young people
• Provide tailored responses to clients' needs including information about their rights and the services available to them.
• Take incoming calls and deliver support
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Worker to play a pivotal role in our Criminal Justice Service in  Streatham

Sounds great, what will I be doing?

Step into a role where your confidence, compassion and professionalism truly matter. This role supports the operations of an Approved Premises working with high-risk offenders. Responsibilities include engaging with residents, helping prepare meals, supporting sentence plans with probation and police partners, and assisting with admin and activity delivery. The role involves enforcing curfews and drug/alcohol testing requirements, maintaining safety, cleanliness, and well-being at the premises, and ensuring accurate and timely record-keeping. Staff are expected to model respectful behaviour, follow operational procedures, and contribute to a positive, enabling environment in line with Hestia and Ministry of Justice standards. 

You'll thrive as part of a supportive team, leading by example and getting involved in practical day‑to‑day tasks such as cooking, gardening and shared activities that help create a stable and enabling environment. Your awareness of safeguarding issues and your ability to respond appropriately will be central to keeping people safe and supported. If you're someone who combines empathy with authority, adaptability with professionalism, and teamwork with initiative, this role offers the chance to make a meaningful difference every day.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires the capacity to maintain firm boundaries and use authority appropriately while working pro‑socially and positively with others, alongside an understanding of the emotional and behavioural impact of trauma and the ability to support people who may display a wide range of emotions, behaviours and communication challenges. It calls for strong engagement and communication skills, a flexible and responsive approach, and an optimistic belief in people's capacity to change. You'll need to learn quickly, gather information effectively and make defensible decisions, as well as accurately receive, process and record detailed information within confidentiality requirements. Working as part of a team is essential, leading by example and taking a practical, hands‑on approach to tasks such as cooking, gardening, household duties and leisure activities. A solid understanding of safeguarding issues and the ability to address them appropriately is also key.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.

Sounds great, what will I be doing?

This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user's situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals. Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life.

The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security. Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation's aims.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users. Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches.

In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns. The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking dedicated and compassionate Caseworkers to join our Adult multi-crime team based in London. These are hybrid roles working from home and our office in Singer Street, London at least once per week.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Victim Advocate you will be ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

You will develop, deliver and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitate access to additional services
• establish healthy coping mechanisms
• provide practical support and information

You will directly support service users, who may be affected by all types of crime. You may work within a specialist area, for example concentrating on one crime type, or a certain demographic of victims.

You may, in some services, be responsible for elements of volunteer management. This may include the development and case management oversight of a cohort of volunteers who will contribute to the service, in line with VS's policies and volunteering ethos and approach.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

The roles is full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them

Key Responsibilities:

• You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
• Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
• Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
• Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
• Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.

About You:

Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need:

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records.
• Experience of adapting communication styles to be able to effectively communicate.
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible