Event & Engagement Coordinator

Event & Engagement Coordinator

Remotely based in North West England with regular travel required so access to own vehicle is essential. 9‑month fixed‑term contract / placement.

Job Purpose:

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

·       Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.

·       Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.

·       Complete all relevant compliance work such as risk assessments and public liability checks.

·       Develop and manage event budgets, ensuring value for money and accurate financial tracking.

·       Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.

·       Recruit and coordinate volunteers to assist with events.

·       Evaluate event success through feedback, data collection, and post-event reporting.

·       Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.

·       Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.

·       Create engaging, on-brand short-form video content tailored to target audiences.

·       Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.

·       Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

Essential:

·       Proven experience in planning and delivering events.

·       Strong organisational and time-management skills.

·       Ability to manage budgets and handle multiple projects simultaneously.

·       Excellent communication and stakeholder engagement skills.

·       Flexibility to work evenings and weekends when required.

·       Full UK driving licence and willingness to travel across the region.

·       Ability to analyse member insights to inform event planning and attract potential new members.

·       Ability to work collaboratively with regional teams to support membership growth and positive member experiences.

·       Ability to build rapport with volunteers and identify the support needed for successful event delivery.

·       Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.

Desirable:

·       Experience working with community groups, charities, membership organisations or not for profits.

·       Knowledge of health and safety and safeguarding procedures.

·       Familiarity with marketing or PR for events.

·       First Aid or event safety training.

·       Previous experience with ticketing platforms or willingness to learn.

·       Understanding of how comms and events align with one another.

·       Data literacy or willingness to understand some basic data analytics

Who are we looking for?

·       Energetic and positive, bringing enthusiasm to everything you do.

·       Excited by change, seeing new opportunities and possibilities.

·       Keen to succeed with a strong development mindset.

·       Passionate about delivering great events and experiences.

·       Open to feedback, always looking for ways to improve.