Community Support Manager - Scotland

DEBRA have an exciting opportunity, not to be missed! We are currently looking for an Area Community Support Manager (Scotland) to join our friendly team. Working from home full time 35 hours per week with attendance to the DEBRA Head Office in Bracknell, Berkshire as required for training/team meetings.  Ability to travel to client home visits and clinics throughout Scotland is essential. We are offering a competitive salary, rewards & benefits.

The Role

Reporting to the Community Support Team Leader, the purpose of this role is to provide a community support and advocacy service to people whose lives are affected by Epidermolysis Bullosa (EB). Through effective communication and liaison with all sections of the community and other stakeholders, you will be at the forefront, visiting families in their home.  The ideal candidate must be self-sufficient and seek support from their line manager when needed and work towards our aim, which is to make the lives of the EB community as best as it can be.

Key Responsibilities

Travel to home visits within your region to support our members with a range of different advocacy support needs. Visits are ‘as and when required’ but on an average month, Community Support Managers attend up to 4 home visits.

Case management – provide information / resources and connect with members within agreed timescale.

Ensure case work is reported and logged on our internal CRM.

Attend EB clinics within your region, with an aim to promote our service, and support our members and NHS colleagues. Clinic visits are shared on a rota basis, with a minimum of 1 visit every month.

Build on knowledge and expertise in your chosen ‘Area of Specialist Interest’. Areas of interest may include education, benefits, workplace, bereavement, housing.

Personal Skills & Experience

Functional Expertise in the Health and Social Care sector

Interpersonal Effectiveness

Planning and Organising

Team Working

Why work for us here at DEBRA!

Mission, Vision & Values

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care, while seeking cures, for all those affected/impacted by living with EB.

Our values are based around respect, passion, care, inclusivity and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to work.

We offer a competitive salary, along with rewards & benefits which include:

Auto enrolment Pension with DEBRA contribution
Life Assurance Scheme
Employee Assistance Program which offers 24/7 access for staff and their families
Generous Training Budget, DEBRA has a learning culture and supports and encourages Employee Voice.
Career Progression for your continued personal development journey
Annual Leave 25 days plus Bank Holiday
Increased Holiday Entitlement and Long Service Awards
Exclusive Staff Discount
Personalised Recognition Awards
Opportunities for Apprenticeships and Internships

Please note: DEBRA takes its safeguarding responsibilities seriously and we would like you to be aware that all positions within our organisation require a DBS check and two satisfactory references.  We are committed to working towards our Equality, Diversity, and Inclusion strategy in all areas of our work including recruitment. Please advise if you need any reasonable adjustments during our recruitment or interview process.

If you are enthusiastic about the contribution you could make and would like to join our team as our Community Support Manager (Scotland) then please click ‘apply’ today – don’t miss out, we’d love to hear from you!