Floating Support Worker

Floating Support Worker

We have a new role available for a Floating Support Worker to work with vulnerable Adults across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.

Position: Floating Support Worker

Location: West London Area

Contract: Permanent

Hours: Full Time (37.5hrs)

Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits

Closing Date: Sunday 30th November, 2025

About the Role

As a Floating Support Worker, you will work with adults who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.

Key Deliverables include:

•         Interview and assess clients in order to determine suitability for the service.

•         Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues, then subsequent referrals to relevant agencies.

•         Where clients have moved in to accommodation, the worker will provide support through a programme of regular visits.  These may include support and advice or more structured life-skills training as required.

•         To be available to deal with clients who need help or advice, either by phone or on a drop-in basis.

•         Create a package of support around the client, signposting where appropriate.

•         To be available to represent Depaul UK at meetings concerning the client, supporting or advocating on their behalf.

•         Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.

•         Make a positive contribution to team meetings, Case management meetings and make a contribution to any policy reviews and consultations.

About You

You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:

•         Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s

•         A clear understanding and ability to implement risk management, information sharing and data security arrangements.

•         Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.

•         Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

•         Experience of helping vulnerable people with setting up benefits and maintaining their accommodation, especially people who have experienced homelessness.

•         Experience of working with people who are categorized as vulnerable or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behavior. (this list is not exhaustive)

•         Knowledge and understanding of the criminal Justice system and benefits system.

•         Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with vulnerable people.

In return for working here, you will receive:

•         A comprehensive training package tailored to your needs and role

•         Flexible working model for suitable roles

•         26 days annual leave rising to 30 after five years of service

•         Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

•         Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

•         Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

•         Discount vouchers including gym, retail, food & drink, travel, electricals and more.

•         Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

•         Death in service (4x Base salary)

•         Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation