Pathway Manager

Pathway Manager

This is an exciting opportunity for a Pathway Manager to join a new service in Middlesbrough managing a small team of staff providing support to people who are homeless or at risk of becoming homeless.

Position: Pathway Manager

Location: Middlesbrough

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £38,432 per annum + pension and other benefits

Closing Date: Wednesday 25th June

About the Role

As Pathway Manager, you will be responsible for managing the Middlesbrough Positive Pathways service, supporting around 100 people annually across accommodation and outreach. You will lead a small team of staff and volunteers delivering personalised, psychologically informed support to individuals experiencing homelessness or significant disadvantage.

You’ll oversee the management of 14 self-contained accommodation units, ensure high standards of housing management and compliance, and work closely with stakeholders across Middlesbrough and Teesside to promote pathways out of homelessness.

Key responsibilities include:

·       Managing the delivery of RSAP and SHAP accommodation-based support services

·       Ensuring robust risk assessments, support planning, and safeguarding procedures

·       Line managing Positive Pathways Coordinators, Outreach Workers, and volunteers

·       Ensuring compliance with health and safety, housing regulations and organisational policies

·       Building and maintaining effective partnerships with statutory and voluntary sector agencies

·       Promoting the service and developing opportunities across the Teesside area

About You

To be successful in the role of Pathway Manager you will need to have the following skills and experience:

·       Proven experience managing or supervising staff or volunteers

·       Experience working with people facing homelessness, substance misuse or mental ill health

·       Strong understanding of safeguarding, housing management, and regulatory compliance

·       Ability to work in a fast-paced, collaborative environment while maintaining a calm, positive approach

·       Excellent organisational, IT and communication skills

·       Commitment to inclusive, person-centred support and continuous personal development

In return for working here, you will receive:

·       A comprehensive training package tailored to your needs and role

·       Commitment to continued professional development with internal mentoring.

·       Flexible working model for suitable roles.

·       Supportive flexitime and toil arrangements.

·       26 days annual leave rising to 30 after five years’ service.

·       Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

·       Financial wellbeing offering interest free loans and advances

·       Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

·       Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

·       Cycle to Work scheme and interest-free season ticket loans.

·       Discount vouchers including gym, retail, food & drink, travel, electricals and more.

·       Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

·       International Accident Cover – accidental death, permanent ​disability

·       Death in service (4x Base salary)

·       Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.