Digital Jobs

We are looking for a passionate and creative Digital Communications Officer to join our team at Headway – the brain injury association.

• Location: Home, hybrid or office based (Nottingham)
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Join Headway as a Digital Communications Officer and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful digital engagement, increasing awareness of brain injury, and expanding Headway’s reach to support individuals, families, and communities across the UK. 

What you will do

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats.
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community.
• Use your expertise to schedule engaging content to promote Headway and raise awareness of brain injury
• Monitor and reply to comments and messages on Headway’s social media networks, including its online discussion forum.
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement.
• Be a passionate advocate for social media and digital communications across the Headway network.
• Use your passion for communicating with people to develop and tell the stories of brain injury survivors and their loved ones in order to raise awareness.
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will have:

• Excellent written and verbal communication skills.
• Strong interpersonal skills
• Strong writing skills with good attention to detail
• Ability to prioritise demanding workloads and work under pressure

Benefits

As a staff member at Headway UK, you’ll have access the following range of benefits.

Financial Security

• Competitive Salaries
• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people who want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Thank you for your interest in Headway and we look forward to getting to know you!

Next steps

• Closing date: Tuesday 8th October 2024
• Interview: w/c 14th October 2024

Find out more and apply on our website.

Regionally-based post from Autumn 2024 

28 hours per week – including some weekends and evenings and frequent travel in the region and nationally

Based from home and locations within the geographical area covered by this role

We are seeking an enthusiastic, pragmatic person who is excited by what spirit-led growth might mean in a faith context. Our local development team is a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

As a local development worker, you will support Quaker communities to be inclusive, welcoming and all-age. The support areas include worship, community, organisational management, social action, collaboration in the wider community, and outreach. You will provide accompaniment, facilitation, project support, and training. You will work alongside others at Quakers in Britain and Woodbrooke to provide resources and opportunities that grow from the identified needs of local Quakers.

We invite applications from people who are:

• Good listeners with experience of working with groups to develop and deliver a shared vision
• Familiar with Quaker worship, community, witness, and organisation
• Organised and resourceful, able to research information, analyse and sift it, and apply it appropriately to a range of situations and personalities
• Creative and adaptable, able to encourage innovation and support experimentation
• Digitally curious, willing to experiment with digital platforms and programmes to develop community and progress work.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For further details and to apply, please visit our website via the apply button. 

Closing date: 9am on Monday 14 October 2024.

Interviews: Tuesday 22 October 2024.

Quakers have a faith commitment to equality, and encourage and welcome applications for posts from people of all identities and backgrounds. As a result of our recruitment practices, individuals will be selected only based on their relevant skills, experience, qualifications and abilities. A candidate’s sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status or class will not be a barrier to working for Quakers in Britain.

We aim to operate an equitable and user-friendly application process for all candidates. If you need any reasonable adjustments during the application process, please contact our People Team.  You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of the organisation.

Quakers in Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share and uphold this commitment. Our recruitment and selection process reflects our commitment to safeguarding, and the suitability of all candidates will be assessed during recruitment in-line with our Safer Recruitment guidelines. Successful candidates will be subject to pre-employment checks in line with these guidelines.

Closing date for applications: 16 October 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent

Location: Flexible (UK only): remote and/or London office, plus possible business travel

Salary: £35,000

Start date: ASAP

Are you a friendly and outgoing communications professional interested in working for the Communications Services team in a value-driven company that’s focused on doing good? If you’re creative and highly organised with demonstrated experience producing first-class social media and online digital/video content, and confident coordinating and delivering a range of communications projects, then this is the job for you.

Who are we

Scriptoria is a values-driven, ethically focused company with a strong international reputation for excellence. We specialise in helping third-sector and research clients around the world with their work to tackle sustainable development, poverty reduction, health, and climate and environmental issues. We work with governments, foundations, research institutes and international development organisations globally. The company is made up of four service-delivery teams: Communications, Training, Data and Software, and Consulting.

Who we are looking for

Our Communications Services team is seeking a talented Communications Officer, Social Media and Digital, with a background in sustainable development, science or health communications. The successful applicant will be educated to degree level with at least a 2:1 or 1st class honours degree.

You will need to be creative with the ability to produce social media campaigns, digital content and videos, and lead the development of engaging websites to tell our clients’ stories. Plus, you’ll need to be highly organised and able to juggle multiple tasks to coordinate and deliver a wide range of engaging communications materials. You should also be open to travel, as the role could require you to visit projects in Africa or Asia.

What you will do

You’ll lead our social media and digital services for international development and research organisations around the world, as well as coordinating and providing advice on a range of other communications projects – covering topics such as climate change, health, poverty reduction, social equity, agriculture, water resources management, and green cities. You’ll need to think strategically and creatively, respond effectively to emerging trends, and help our team develop and grow.

Your role will include:

• Leading social media and digital communications services: you will conceptualise, coordinate and deliver social media campaigns, videos, websites, newsletters and other digital products for our clients – leading innovative content strategies that drive engagement.
• Content creation: you will create social media content and assets, graphics, videos and animations. You will also develop design templates and mock-ups, format presentations and Microsoft Word documents, produce event materials and make website updates.
• Project management: you will be the main point of contact for specific clients and projects, gathering requests for new products and services, and coordinating content development and graphic design work with other team members to ensure that projects are delivered efficiently and effectively. This may lead to overseas trips for some clients.
• Managing Scriptoria’s social media and website: you will lead Scriptoria’s external social media marketing and ensure our website and digital landscape remains dynamic and up to date. You will test and advise the team on new tools or programs.
• Business development as part of the team: you will explain our work to potential new clients, showcase our many successful projects, increase the amount of digital work flowing into the company, and so ensure that Scriptoria’s Communications team moves from strength to strength.

Working at Scriptoria

This role offers the opportunity to get involved in a variety of projects, gain experience in different areas and contribute to the diverse range of services that Scriptoria provides. As a small and collaborative team, we are looking for an enthusiastic team player who is happy to support a variety of tasks and develop further skills, as needed, in the role.

Our staff have the flexibility to work wholly or partly from home or from our office in Tooting, South-West London, during regular operational hours (08:30–17:30; 40 hours/week). If working from home, staff must have a working environment suitable for holding video-call meetings with clients. Wherever you work, you will interact regularly with other team members to share skills and exchange ideas.

You will have 25 days of annual leave per year, plus UK public holidays.

Key skills and experience required

1. A 2:1 or 1st class honours degree in a subject area relevant to our work. A postgraduate qualification would be an advantage.
2. A minimum of five years’ work experience in a communications role.
3. Extensive knowledge and use of social media channels (X, Facebook, LinkedIn, Instagram etc.), marketing platforms (e.g. for newsletters) and management tools (e.g. Hootsuite).
4. Experience using a range of tools to create digital communications materials (e.g. Canva and video editing software; Illustrator and Premier Pro would be an advantage) and content management systems (e.g. WordPress).
5. Understanding of the digital landscape, emerging trends, tools and best practices in social media and digital communications (including SEO, UI, UX, Information Architecture).
6. Demonstrated experience developing and implementing social media, digital and campaign strategies, and using reporting and analytics tools – with proven success in driving engagement and followers.
7. Strong creative flair with a strong understanding of best-practice design principles.
8. Strong project management skills and the ability to multi-task, meet deadlines and cope flexibly with a range of jobs to meet (and exceed) client expectations.
9. Excellent writing, editing and proofreading skills, with strong attention to detail.

Desirable characteristics

• Motivated and driven, with a strong desire to expand and build the company’s social media and digital communications services work, including building a team around you.
• Innovative, able to think outside the box and develop inspiring campaigns and products that stand out and showcase our clients’ amazing work.

How to apply

Please email the following to apply:

• CV and a one-page (one-side) cover letter. In your cover letter please (a) explain briefly why you would like to work for Scriptoria and why you’re the type of person we are looking for, and (b) outline how you meet the criteria for the job, making clear reference to the numbered list above. Please include examples of your most relevant experience, using specific examples wherever possible.
• A statement of when you would be available to start work, where you saw this job advertised, and confirming that you have the right to work in the UK.

Please apply by 16 October 2024, 23:59 (BST)

N.B. By submitting your application to us you agree for Scriptoria to retain your details in line with GDPR. These will only be used in relation to recruitment.

Interviews will be held via Microsoft Teams on a rolling basis. Invitations to interview may be sent to candidates before the closing date for applications. Our advice is to apply early.

Please note: if you do not receive a response from us within six weeks of the deadline then we have not decided to proceed any further with your application.

Aga Khan Schools aim to provide high-quality education to students across the Global South, helping them to develop into leaders who can positively impact the people in their communities. Joining our team, the Communications Assistant will be working closely with the Communications Manager and, as a team, they will play a pivotal role in providing communications support and oversight to the Country Communications Leads in the countries that AKS operates in. 

The Communications Assistant will be working across a wide range of priority areas, including producing, reviewing and editing communication materials, coordinating the development of communication materials, and supporting the Country Communications Leads. The Communications Assistant is expected to be keen to learn and grow within the team, have excellent writing and coordination skills, proven experience of managing digital platforms, the ability to develop engaging social media content, and multi-task.

The role may include some travel to AKS’ countries of operation.

Location: Based at one of our offices in West Sussex (subject to space) - Crawley, Horsham, Haywards Heath, Worthing, Shoreham.

Are you a dynamic communicator with a passion for making a difference? Citizens Advice West Sussex is seeking a dedicated Senior Communications Officer to join our vibrant team, working for a busy local charity committed to supporting our community.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back.  We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply.  As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

About the Role:
Reporting directly to the CEO Senior Executive Officer, you will play a key role in delivering our communications plan both internally and externally.

This diverse role includes:

• Website Management: Keep our website up to date and engaging.

• Stakeholder Engagement: Write and distribute compelling newsletters to our stakeholders.

• Storytelling: Craft and share powerful stories that give impact.

• Media Coordination: Handle media inquiries and build relationships with local media.

• Event Organization: Plan and execute events, including our Annual General Meeting (AGM) Volunteer Awards and Community Engagement days.

• Social Media: Develop and share engaging content across our social media channels.

• Volunteer Supervision: Lead and supervise a team of volunteers to support our communication efforts.

• Public Information: Proactively create innovative vital information and share with the public.

Key Skills:

• Excellent Digital Skills: Proficient across digital platforms and communication tools.

• Interpersonal Skills: Strong ability to build relationships and communicate effectively.

• Strategic Thinking: Ability to develop and execute communication strategies.

What We Offer:

• Annual Leave: 26 days per year.

• Inclusive Culture: A strong commitment to equity, diversity, and inclusion.

• Employee Assistance Programme: Access to confidential support services.

• Commitment to development – access to extensive training via our online platform and other development opportunities.

• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period.

Offering a unique chance to develop and apply a broad spectrum of communication and marketing skills, you will work across various platforms. Your contributions will play a vital role in how we engage with and support our community.

Apply Today! 

Join us in making a difference at Citizens Advice West Sussex. 

Closing Date: Monday 23 September 2024 at 9.00am GMT. We reserve the right to close applications early.

We have an exciting opportunity for a Digital Communications Officer to join the New Era team in Staffordshire, working 22.5hrs per week.

The Digital Communications Officer will work alongside our Education, Training & Awareness Team to create & publish content on our online platforms to raise awareness of domestic abuse & it's impact and our services for victims & perpetrators.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Stafford, but may need to travel on occasion. We will consider hybrid working after completion of satisfactory probation period.

As a Digital Communications Officer you will be:

• managing our social media platforms
• ensuring our website is up to date and reviewing analytics
• assisting with the delivery of the local Communications Strategy

You will need:

• digital media skills
• a good understanding of domestic abuse
• good written communication skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a vacancy for a Group Facilitator to join our CYP team.

Do you want to support children and young people with mental health issues or emotional wellbeing needs?

Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

CYP Group Facilitator – Early Help Digital Intervention Service (Children and Young People)
Reference: 230
Salary: £23,250 – £24,500 per annum incl. Outer London Weighting, pro rata
Hours: 37.5hrs – to be worked flexibly across a 7-day week, between the hours of 2pm – 10pm, excluding bank holidays
Contract Length: Fixed Term – April 2025 (with possibility to extend)
Working base: Watford Wellbeing Centre (expectation of working flexibly in our centres across Hertfordshire and from home)
Reports to: CYP Coordinator – Early Help Digital Intervention Service (Children & Young People)

As a CYP Group Facilitator, you will provide online group interventions to deliver this new and exciting, high quality service in accordance with contractual requirements, and ensure that we are supporting the needs and aspirations of Hertfordshire families.

About the Service

Hertfordshire Mind Network (HMN) delivers Hertfordshire’s CAMHS Early Help Digital Intervention Service, With YOUth. The CYP Group Facilitator will be responsible for implementing and delivering the group support aspect of an innovative partnership between BfB Labs and HMN.

Together, we will provide a countywide early help digital intervention service that is accessible to children and young people and their families, aged 5-18, at the earliest point of an emerging emotional wellbeing and/or mental health need. The service will operate between 14:00 – 22:00 seven days a week.

About the Role

Our trauma-informed model offers a range of support options for CYP, based around digital interventions and supported by one-to-one and group sessions, so children and young people can engage in the way that works best for them. The service will build resilience in CYP by working with them to develop coping strategies and solutions that will enable them to improve their own health and wellbeing. We will also provide advice and guidance to parents/families/carers and professionals to provide a holistic response to supporting CYP and creating a network around them to empower and enable positive change.

The objectives of the With YOUth Digital Intervention Service are to:

• Promote resilience and strategies that encourage coping and self-management for CYP, enabling a reduction in referrals to more specialist provision.
• Increase the number of CYP who access evidence-based mental health interventions.
• Ensure more CYP in Hertfordshire have improved awareness and knowledge about emotional wellbeing and mental health.
• Develop an early intervention pathway for children and young people to enable individuals to get timely, responsive support aligned to their needs.
• Reduce waiting times for CYP MHS by providing a timely and effective early help service.
• Help parents and carers to better support their CYP through access to relevant, clear and accessible information about mental health and emotional wellbeing.
• Provide a safe and secure online environment for CYP.
• Reduce the number of CYP experiencing a relapse in their mental health.
• Contribute to the de-stigmatisation of mental health and emotional wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is 30th September 2024. 
Interviews to be held week beginning 7th October 2024 and will be held online via Teams.
Please note: We will close the advert prior to this date if we receive sufficient applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Purpose of the role

Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.

To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence.  We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected. 

The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected.  Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.

Main responsibilities

1. Coordination of Tech to Community Connect activity in a defined part of Surrey

2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders

3. Database management, record keeping and impact measurement following all data security policies

4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service

5. Writing case studies and sharing the stories of people the service is helping

6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey

7. Working as a team to ensure we are delivering the highest quality of services

Person specification

It is essential that you have:

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Advanced organisation and coordination skills

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases

· A high degree of self-motivation and able to work on own initiative

· Live within Surrey and be prepared to travel across the county when required

· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey

It is desirable that you have:

· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers

· Experience and/or knowledge of working or volunteering in digital inclusion or technology training

· Confident and persuasive presentation skills

· Experience in group facilitation or training

· Volunteer management knowledge and experience

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· An understanding of GDPR and adult safeguarding principles

This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays) 

· Access to our Employee Assistance Programme

· Equipment (laptop and mobile phone)  

· Pre-agreed expenses

· Prospects of career development

· Company Pension Plan

· A great team and an interesting role!

Purpose of the role

The purpose of the role is to enable more Disabled people and carers to use technology in their daily lives to aid wellbeing and independence. 

You will provide engaging one-to-one and group training to people who are digitally excluded, mostly in their own homes.

Main tasks

1. You will plan and conduct face to face, one-to-one (or group where required) training sessions with tech members – you will teach them how to use tablets and other devices, how to stay safe online, how to access services or do shopping online, or just help them get more confident in using technology – no two training sessions will be the same!

2. You will write reports from your visits, and will closely collaborate with volunteer coordination team

3. You will actively seek out tech members who may be willing to share their stories as case studies, and you will write up the case studies

Person specification

· Excellent communication skills with the ability to communicate effectively in with a variety of audiences

· Great organisation skills

· Excellent problem-solving skills

· Good level of computer literacy including all Microsoft packages

· The ability and willingness to travel around Surrey to deliver face to face training in homes (daily)

· The ability and willingness to travel to the main office base in Burpham (when needed)

· Friendly, patient, positive and open minded in your approach to delivering training

· Adaptable to individual requirements

· The ability to work safely from home and willingness to do so, or the ability to work from our office base in Burpham  

· Live within Surrey or NE Hants, however ideally in East Surrey

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (which will be provided). 

What we can offer you:

· Flexible working hours

· Competitive rates of pay

· Chance to undertake accredited training

· 27 days of annual leave (FTE) + bank holidays

· Employee assistance programme

· Introductory training, follow up with continuous support in developing your skills and learning new skills, such as in assistive technology

· Prospects of career development

· Company Pension Plan

· Laptop and mobile phone

· Paid mileage

· A great team and the opportunity to really make a difference!