Permanent Digital Jobs in Glasgow
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Salary: £30,753 - £32,091 (Depending on location)
Location: Remote (UK) with visits to our London & Bristol offices as required.
Closing date: Sunday 12th May 2024
When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.
At Young Lives vs Cancer, we help children and young people (0-25) and their families find the strength to face whatever cancer throws at them. Join us and your skills will make a real difference to the lives of young cancer patients.
About the role
This is an exciting time to join Young Lives vs Cancer as we set up a new Brand Marketing and Communications function including a team of digital experts.
We are looking to recruit two Digital Marketing Officers to join the newly created Digital Engagement team working to deliver exceptional digital activity that delivers against organisational objectives. One successful candidate will lead on supporting social channels and the other on email marketing, however both roles will be expected to work across all digital channels and cover for each other as necessary.
You will work on digital campaigns across email, organic social and paid digital marketing channels, including PPC and social media. This role will be vital in setting up a new digital hub of expertise within the organisation and helping to drive forward the best use of digital channels.
Key responsibilities include:
• Work with stakeholder teams to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.
• Work closely with colleagues creating content and landing pages on the website to optimise supporter journeys through digital channels
• Monitor the impact of marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.
• Monitor and follow trends within digital and innovation in order to improve the organisation’s digital presence and activities
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is remote and can be based anywhere in the UK with regular visits to Young Lives vs Cancer workplaces.
We would love to hear from you if you have:
• Experience managing marketing campaigns across digital channels including PPC, paid social, email.
• An enthusiasm and interest in user experience and A/B testing and optimisation through digital marketing channels.
• Creating content for digital channels, such and social or email.
• Passion for working in the digital environment, discovering new channel opportunities.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritized communities and creating equitable opportunities for all. We are passionately committed to taking action and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
To find out more about our benefits package, have a look at our website.
If you join us, you will be part of a community that is committed to making a difference in the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience in the following: Digital Engagement Specialist, Digital Campaign Coordinator, Digital Brand Strategist, Digital Marketing Coordinator, Digital Media Specialist, Digital Engagement Officer, Digital Content Coordinator, Digital Campaign Manager, Digital Communications Officer, Digital Marketing Specialist, etc.
REF-213 620
About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and TikTok.
In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.
If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.
Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024
Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.
We use anonymised applications for our shortlisting process.
Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.
Person specification
Qualifications criteria:
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, Twitter and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.
The client requests no contact from agencies or media sales.
When a child or young person is diagnosed with cancer, their whole world (and their family’s) can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood.
We’re there to make sure that happens.
We believe children and young people with cancer are more than their diagnosis. And we’ll stop at nothing to make sure they have the right support and the same opportunities as everyone else.
We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.
About the role
This new role within the newly formed Brand and Marketing Communications team will play a key role in our in-house creative studio, creating engaging and inspiring content. The successful candidate will develop creative concepts and bring them to life through innovative and inclusive design across multiple channels.
You will join our growing Brand and Marketing Communications team and work collaboratively with our in-house brand and digital teams as well as the wider organisation.
Most importantly you’ll champion our work and raise the voices of children, young people and their families living with cancer to ensure they get the support they need.
We’d love to hear from you if:
• You have significant relevant experience of designing content for different platforms and channels.
• You understand the importance of developing and adapting designs to meet different audience needs.
• You love to champion creative storytelling that helps grow recognition of a brand.
• You have extensive experience of graphic design, motion design and art working in a studio or an in-house creative team.
Application timeline
Applications close on Monday 27 May 2024
First interviews – Tuesday 4 June
Second interviews – Monday 10 June
Please note if you are selected for interview you will be asked to send your portfolio in advance of the first interview.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritized communities and creating equitable opportunities for all. We are passionately committed to taking action and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
Location: Home-based
Contract Type: Permanent
Hours per week: 35
Salary: £32,091 - £33,764 (Depending on location)
Closing Date: 27 May 2024
Interview dates start from: 4 June 2024
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
To find out more about our benefits package, have a look at our website.
If you join us, you will be part of a community that is committed to making a difference in the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience in the following: Visual Content Creator, Creative Content Designer, Brand Storyteller, Visual Communication Specialist, Creative Studio Designer, Multimedia Content Producer, Visual Brand Ambassador, Inclusive Design Advocate, Graphic and Motion Design Specialist, Creative Design Lead, etc.
REF-213 561
Closing date: 10th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a wonderful opportunity for a digital marketing expert to join the Digital Engagement Team at Alzheimer’s Society. Now is an exciting time to join the team as we look to use insight to drive and develop our communications with supporters and improve the supporter experience. The successful candidate will play an integral role in helping us achieve this alongside exploring new and improved ways of delivering our stewardship, email automations and SMS campaigns.
With your experience of email marketing and engagement, you will play a key role in the designing, building, testing and delivery of e-newsletters and email campaigns to the teams within Income & Engagement, to help support their marketing campaigns and appeals to our warm supporters.
You will:
- Work closely with internal stakeholders to plan, build, quality assure and report on email campaigns and email automations
- Use your knowledge and expertise to deliver SMS campaigns through dotdigital and Cymba, our primary SMS messaging tool.
- Provide training for teams on our email service provider (dotdigital).
- Embed email marketing skills and best practice across the organisation.
- Actively use reporting, analysis and insight to help departments develop and optimise campaigns.
- Support colleagues to test hypotheses and continuously innovate.
- Be a trusted expert and a critical friend to our fundraising teams and other colleagues.
- Play a crucial role in deepening understanding of Alzheimer’s Society’s supporters.
- Drive loyalty and sustainable growth across Alzheimer’s Society’s audiences.
About you
Your passion for continuous learning and improvement will be infectious in fostering curiosity and experimentation among our amazing fundraisers, driven by wanting to provide an exceptional experience for Alzheimer’s Society supporters.
You will:
- Possess a broad mix of digital marketing knowledge and expertise.
- Feel at home using large data sets in an Email Service Provider tool (dotdigital experience is an advantage but training can be given).
- Be an exceptional communicator, caring passionately about sharing ideas and results in the most accessible way.
- Be positive and optimistic, even when under pressure.
- Be a real team player and someone who thrives on sharing your knowledge, ideas, and skills.
- Continually improve and look to develop standards and performance.
- Be a successful self-motivator.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Manager
Reports To: Head of Marketing
Location: Remote (travel to Leicester Office & other locations where necessary)
Contract: Permanent
Salary: £37,945 (FTE salary)
Hours: Full time (36 hours per week). Flexible working offered.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This role will use all elements of digital communication to put supporters at the heart of our communications work. Reporting to the Head of Marketing, the role involves overseeing all aspects of digital communications including developing our website, overseeing email communications with supporters, and managing our social media platforms (including paid for social media advertising).
You will need experience in managing all digital channels for a charity or a similar organisation as well as an understanding of the needs of different audiences. But, most importantly, you will have a passion for creating and sharing engaging and relevant content across multiple channels. You will be keen to test new approaches and quickly learn what is working. You will also have a passion for amplifying the voices of the families we work with and a commitment to diversifying the stories we tell and ensuring that voices from minority or marginalised communities are heard.
You will combine the ability to manage the technical side of maintaining websites and social media accounts, with an understanding of the power of the right words and images to communicate our messages.
If this sounds like your type of challenge, we’d love to receive your application.
Closing date for applications: 5pm, Monday 13th May 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This is a UK wide role and applicants are eligible to apply from across the UK. We will be flexible to your working needs. Should you have any difficulty completing an application please contact us so that we can find a solution that will enable you to apply.
Home-Start is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
Home-Start UK, a charitable company limited by guarantee.Company No. 5382181.
Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
GFI Europe is at the forefront of the movement to advance plant-based and cultivated (grown from cells) meat in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.
Reporting to our Head of Communications, you will be responsible for creating content, curating information and requests, conducting research and supporting and improving processes that maximise the impact of GFI Europe’s communications.
Key details:
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Full-time (flexible hours), permanent. Requests for part-time arrangements (minimum 30 hours) can be considered.
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Home-based/remote from Belgium, France, Germany, the Netherlands, Spain, or the UK.
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Salary: €2,120-€2,250 / month. This range is based on a hire in France and will be adjusted if hired elsewhere in Europe.
To be successful in this role, you will have:
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Excellent written communication skills.
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An eye for good design.
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Strong prioritisation and organisational skills.
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Problem-solving and critical thinking skills.
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Attention to detail.
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Confidence working in English.
We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.
For more information about this role and to see the full list of responsibilities and requirements, please check out the full job description on our website.
The client requests no contact from agencies or media sales.
The Communications Manager leads and oversees THET’s communications function.
This is an exciting role with lots of autonomy.
You’ll be a strategic communications whizz with a flair for creative storytelling, a sharp
mind and pen for impactful strategy and messaging, and a focus on efficient planning
and execution.
THET is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.
You’ll be part of a cross-functional External Engagement team with a remit spanning communications, events, advocacy, fundraising and digital transformation. This role may at times include deputising for the Head of External Engagement.
You’ll be leading communications for a range of flagship projects working with a range of global partners, from the Commonwealth Partnerships for Antimicrobial Stewardship to the Health Equity for All Advocacy Campaign. You’ll play a critical role in an institutional rebrand, reflecting THET’s commitment to continually growing and adapting to the changing global health and international development landscape. You’ll be joining a friendly, dynamic cross-functional External Engagement Team with a strong focus on collaboration and learning.
To apply for this role please send your CV and a cover letter to THET by midnight on 2nd May 2024. With the subject line Communications Manager. This post is UK based. Please visit the THET Website for the full Job Pack and instructions.
Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overview
This is an exciting opportunity for someone passionate about storytelling and creative writing, as well as the work Change Grow Live does, to shape the way we tell our story and reimagine the way we communicate.
This is a remote role with regular travel required to Brighton and London.
Responsibilities
We’re a charity that believes in people and wants to make a difference. Our mission is to help people change the direction of their lives, grow as a person and live life to its full potential. As our National Content Lead, you’ll play a key role in helping us achieve this, through a mix of hands-on content creation and editorial leadership.
You’ll be responsible for planning, developing and executing a content strategy, in line with Change Grow Lives strategic priorities, working closely with the Communications Leadership team and senior stakeholders across the organisation.
We’re looking for someone who can be flexible, but a strong advocate when it comes to offering professional advice and guidance. You’ll be working closely with colleagues in our creative hub, across digital, design and content to shape audience experiences.
Your excellent writing and content production skills will be invaluable in identifying powerful stories about how we are making a difference to people’s lives, within a complex organisation. We’re looking for someone creative, compassionate, and resourceful who cares about making society better and safer for as many people as possible.
Salary Range (pro rata if part time)
CGL points 32 to 36 (£35,649.17 - £39,302.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
20/5/2024
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Anne Jardine
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Communications Manager
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Job Purpose
The Communications Manager will play a leading role in driving Career Ready’s communications activity, working alongside the Head of Communications and colleagues across the charity.
This role will put you at the heart of a range of projects, ensuring that we provide high-quality communications and content that support our programme delivery, stakeholder engagement, and brand awareness.
Role Responsibilities
Stakeholder communications
· Work with the Head of Communications and other internal stakeholders to author and distribute stakeholder communications via relevant channels to support partnership and programme delivery.
· Deliver key colleague communications, including weekly and monthly staff bulletins, and surveys, aligning it to the strategic purpose of the charity and ensuring effective knowledge sharing and staff engagement.
· Support with the delivery of stakeholder marketing campaigns across a range of audiences.
Content and resource production
· Develop and implement a social media content strategy, including day-to-day channel management.
· Support with the writing, editing, and collation of written content, including case studies, blog content, and news articles.
· Update and produce key publications for our programme delivery, including liaising with colleagues and suppliers to oversee design, content, and production in line with our brand guidelines.
· Work independently and with the Head of Communications and external providers on the creation of creative media content, including photoshoots, graphics, and videos.
Brand assurance
· Provide advice and guidance to colleagues to ensure all communications are in line with our brand guidelines and tone of voice.
· Help to develop and implement brand assets for use by all colleagues.
Wider responsibilities
· The post holder will have additional responsibilities and projects set by the Head of Communications, including but not limited to website maintenance, event support, and supporting press and media engagement.
Person Specification
Essential skills and experience:
· Demonstrable experience of working in an internal, fast-paced communications-based role
· Excellent planning and project management skills, able to prioritise and meet deadlines.
· Strong writing, editing, and visual skills.
· Experience of using Adobe design platforms (InDesign, Illustrator, Photoshop).
· Experience of using email distribution platforms (Campaign Monitor or similar).
· Relevant IT skills, including the Office 365 suite.
· Experience of developing and driving forward social media accounts.
Desirable skills and experience:
· Well-developed digital skills to help manage our WordPress website.
· Knowledge of relevant legal and regulatory frameworks including GDPR compliance.
· Experience of working effectively in a home based role
Benefits
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution
· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays.
· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
· Access to both our Reward Gateway Portal and an Employee Assistance Programme
· Flexible working
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.
Location
Career Ready operates a work from home policy with occasional travel required for meetings, visits to programme delivery locations, and events.
For this reason, we request that candidates are based within reasonable travel distance to one of our active delivery regions, which can be viewed on the job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team.
Main Role & Responsibilities
The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam.
The client requests no contact from agencies or media sales.
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This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.
Scope of the role:
The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement.
This is an exciting new role within the organisation and the ideal candidate will be creative, passionate about communications, content and digital and looking to build their expertise in a growing organisation with a global footprint. The role will be varied and the successful candidate will have the chance to work across a variety of key communications activities, with a primary focus on social media.
There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the newly promoted Campaigns Manager who previously fulfilled a similar role.
We offer flexible hours, with a remote team working across the UK.
About Face Equality International:
Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’.
Our mission is to enable the facial difference community to live a life free from discrimination, indignity or stigma. We do this by positioning face equality as a social justice movement.
Responsibilities
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Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.
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Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.
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Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
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Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.
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Engagement – Community management and engagement via online channels, including influencer outreach.
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Monitoring and evaluation – using analytics to track impact.
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Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested.
Past experience:
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Experience of producing content for digital channels is essential.
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Experience of copywriting is essential.
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Experience of design programs such as Canva or Photoshop is essential.
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Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.
Knowledge and skills:
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Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism.
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Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.
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Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.
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IT literacy – knowledge of Word, Excel and PowerPoint are essential.
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Knowledge of website, social media and newsletter content management systems.
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Ability to work to tight deadlines, and to prioritise workload.
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Attention to detail and good organisational skills.
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Willingness and enthusiasm to learn, and grow as the face equality movement does.
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Multi-lingual candidates would be an asset to our work.
We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.
The client requests no contact from agencies or media sales.