Office Administrator Jobs

Programme Administrator (London)  £25,000 per annum including London Weighting (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office) in London

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

Main purpose of role 

The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in London, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist the Regional Manager with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery. 

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £25,000 including London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

At Spinal Muscular Atrophy UK (SMA UK) we are committed to supporting everyone affected by SMA so that they have access to the best care, support and treatment and there will be no barriers preventing full inclusion in society.

Our mission at SMA UK is to provide accurate information and a wide range of support services for people affected by SMA, while working to improve access to the best care, services and drug treatments today and funding research projects that can change tomorrow.

The role involves supporting the information, outreach, advocacy and community engagement teams with administrative tasks and ensuring we deliver the best possible support service for people affected by SMA.This is a full-time hybrid role with a minimum of 2 days per week at our head office in Stratford-upon-Avon.

Job purpose:

 The role has two distinct areas of responsibility:

  Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.

This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.

 Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.

Roles and responsibilities:

Office Administration and logistical support (70%)

· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.

· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.

· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.

· Ensure office procedures are kept up-to-date and communicated to staff.

· Coordinate the preparation and production of business cards and ID cards for staff

· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.

· Add, update and maintain the UK Asset online asset register

· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.

· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.

· Plan staff events, including annual summer and winter socials.

· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.

· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.

· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.

· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.

· Monitor staff travel plans for ICT equipment movement.

· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.

· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant

Management team administrative support (30%)

· Provide administrative support to the Chief Executive Officer when required.

· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.

· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.

· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.

Grants and Programmes Administrator

We are looking for an enthusiastic individual to provide exceptional administrative support for an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.

Position: Grants and Programmes Administrator

Location: Fairford, Gloucestershire – Hybrid working arrangements would be considered for 2 days per week

Salary: £25,500 per annum

Contract: Permanent, Full time (35 hours per week)

Closing Date: Monday 24 June 2024 at 09:00

Interviews: Monday 1 July 2024 & Thursday 4 July 2024

About the role:

As Grants and Programmes Administrator you will provide Administration Support for the Trust’s grant funded processes, as well as playing a key role in supporting grant funded Learning programmes.

Key responsibilities:

• Provide administrative support and guidance to grant applicants
• Assist in the evaluation and processing of grant applications
• Maintain and improve our Salesforce Information Management System
• Support Programme Managers with onboarding, evaluation, and grant awarding
• Ensure accurate grant summary records for auditing
• Collate programme data for reports
• Prepare agendas and take minutes for programme meetings

About you:

We are seeking an experienced and meticulous administrator with a methodical approach. The ideal candidate will possess well-developed diplomacy and interpersonal skills, capable of effectively communicating with diverse audiences in both informal and formal settings. An appreciation for Outdoor Learning and the benefits of environmental engagement is essential.

Essential Skills and Knowledge:

• Proficient in MS Office (Word, Teams, Excel)
• Comfortable working with financial information
• Experienced in using databases and Information Management Systems
• Understanding of GDPR

If you have a passion for environmental engagement and a strong administrative background, we would love to hear from you.

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Grants Administrator, Senior Administrator (Grants), Senior Research Grants Administrator, Grants Researcher, Trust and Grants Admin, Research Administration, Fundraising Administrator, Grant Programme Administrator etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company. 

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Operations Manager

Based: Battersea Park - Hybrid and Flexible Working Model

Salary: £29,480 per year

Contract: Permanent, Full Time

Role Overview

This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company. 

The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality. 

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Job Purpose

• Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc. 
• Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries. 
• Stock check of the staff shared space, responsible for orders placement and financial spend tracking. 
• Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
• Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly. 
• Tracking insurance claims and accidents report for quarterly KPIs. 
• Manage company performance data, ensuring deadlines are met and reports ready for client.
• Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports. 
• Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment 
• Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code. 
• To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety. 
• Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.

The successful candidate will have

• At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
• Strong customer service skills and the ability to deliver excellent employee experiences
• Experience creating and monitoring databases
• A friendly, positive and helpful demeanour
• Basic knowledge of current Building Regulations and  maintenance/repairs
• A thorough understanding of Health and Safety standards

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

Job description – Team and Office Assistant
Job title: Team and Office Assistant
Reports to: Senior Manager
Salary:  £21,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Permanent
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

The Role:

• To develop and maintain effective working relationships across RSTMH.
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly.
• To support with the management of the RSTMH office and offices processes
• To undertake electronic and paper filing and maintaining filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room.
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH,
• To assist with enquiries from current and prospective members in a professional, timely manner, to agreed service targets.
• To support ensuring membership data is up to date using Civi CRM
• To prepare social media copy to promote newly accepted articles in the RSTMH journals
• To assist with enquiries from authors, reviewers and editorial board members in a professional, timely manner, to agreed service targets.
• To support the Managing Editor in ensuring manuscripts submitted to the journals are processed in a timely manner.
• To ensure that all assigned tasks are completed to a high standard.
• To participate in team meetings, planning and initiatives
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Good analytical skills with the ability to identify key points from complex material or information
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment.

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite, and confident telephone manner
• Experience of working in events

Please submit your application form by the 5th of July 4pm BST. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care systems. We are seeking a VCSE Brokerage Administrator to support the development of a Brokerage Framework, working under the VCSE Brokerage Manager. The framework will provide a clear, fair, inclusive and proportionate way for health and social care partners to reach VCSE organisations.

About Us

The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.  

The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is that will be a new process by which grants and opportunities can be distributed to the sector. 

This is a really exciting time to join the Alliance and support the delivery of a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire. 

The Role:

The VCSE Brokerage Administrator's role is to support the further development, piloting, and preparation for launch of the VCSE Brokerage Framework. The role will work closely with the soon to be recruited VCSE Brokerage Manager and the current VCSE Alliance team. Ensuring that we have a clear, efficient and effective administrative process for the Brokerage Framework will be fundamental to its success.

About You

We're looking for someone who has experience of working in an administrative role who can bring a high level of competency, efficiency and organisation. You'll need to be able to work independently and use your own initiative at times, whilst being able to work with colleagues from multiple organisations.

You are an organised individual with a successful track record of administration and project support. Your skills include:

• Ability to develop and manage office systems, databases, and processes
• Strong organisational and time management skills
• Ability to work on own initiative and organise own workload without supervision
• Ability to work with and maintain confidential data and information

The Details

• Location: Bristol, United Kingdom (Hybrid)
• Contract: 12 months, with potential for extension
• Salary: £28,383 per annum (FTE) - £17,259.93 (pro rata)
• Hours: 22.5 hours per week.

Our approach

We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include:

• Flexible working - we encourage people to put in flexible working requests where this supports their needs, including caring duties, long-term health conditions, or wellbeing.
• Hybrid working - 60% in the office or community venues and 40% work from home is typical for full-time staff.
• A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from being face-to-face. The team also organise optional weekly team 'wellbeing' lunches to bring people together.
• We don't book any team meetings before 10am or after 4pm as we anticipate working around different people's flexible needs and we don't want you to miss out if you need a late start or an early finish.
• We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.
• We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose.

Are you looking for a new challenge using your customer service and administrative skills?

Together Trust now has a fantastic opportunity for aHealth & Safety and Facilities Administrator to join their team!

Hours - 37.5 hours

Salary - £23,412.00 per year

Location – Hybrid with a combination of working from the Together Trust Centre, Cheadle, and home working.

Reports to – Head of Facilities and Health & Safety.

The Facilities teamare responsible for supporting effective and efficient facilities management of the Trust’s premises including offices, schools, a college, residential homes, and day centres. Trust services are within the Greater Manchester area.

Tasks within your role include:

• Monitoring and maintaining administrative systems ensuring that the records of the properties are accurate and up to date.

• Liaising with external contractors for example chasing service certificates.

• Dealing with general enquiries from both other Trust services and outside organisations and individuals.

• Collating information and providing reports as required.

• Undertaking routine office work, including word processing for the Head of Service and staff team, includingaccurate and concise minutes of meetings.

• Acting in a discrete and professional manner,always ensuring confidentiality.

You will have a qualification in Administration or equivalent, or a willingness to work towards a relevant qualification. Efficient and accurate keyboarding skills and ability to use Word, Excel, Access and Outlook. You will have high standard of written and oral English. With the ability to prioritise work and use own initiative you will have an understanding of setting up administrative systems including filing and record keeping. 

Why work for us? :

• 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

If this sounds like a place for you and you think you have the relevant skills and experience, we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.

We’re looking for a motivated individual with an eye for detail and accuracy to join our growing team at Basis Yorkshire as Financial Admin Assistant. Basis are a unique and vibrant small charity working with women who sex work and women young people being sexually exploited. We need a new member of staff to support us processing regular financial transactions of the charity and supporting the Finance Manager to ensure the organisation is able to monitor its financial risk and compliant with financial procedures in close collaboration and supervision by the Finance Manager.

• Produce and send invoices for payments owed and monitoring of payments
• Reconcile income from bank statements with invoices (credit control)
• Log incoming invoices and other expenditure onto accounting system
• Monitor credit card expenditure including matching up with invoices
• Responsibility for petty cash float and input into the Fin. Administration system
• Support the completion of funding reports and preparation of budgets for funding proposals
• Supporting the wider finance and admin team incl dealing with general enquiries

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

This role is crucial in supporting the Head of Strategy in developing the organisational strategy and operational plans, making sure that everything stays on track.

This will include assisting in monitoring the progress of strategic planning, planning workshops to facilitate internal communication and learning, but also supporting in routineday-to-day tasks including scheduling, managing the flow of, filing, archiving and securing of important/confidential information, facilitating smooth and effective communication with relevant stakeholders and by providing administrative support on small-scale projects.

We need someone who is a quick learner, proactive, and can adapt quickly. Your work directly impacts the future strategic direction of Muslim Aid.

About the Role:

1. Assist in the development and implementation of organisational strategies and plans.
2. Support in the monitoring of key deliverables against identified indicators in the operationalisation of the strategy, including effective coordination with relevant departments to ensure milestones are met.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Where necessary, read, research, and summarise documents, reports, and articles, advising the Head of Strategy on current sector developments.
5. Develop a thorough understanding of Muslim Aid's work areas in order to ensure strategic linkages/appropriate dissemination of information or assignment/follow up of actions.
6. Analyse data and metrics to provide insights and identify opportunities for improvement or innovation

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level.
2. Experience of organising and coordinating meetings and events.
3. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
4. Ability to create, organise, and maintain both physical and digital records, ensuring easy retrieval and secure storage.
5. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
6. Ability to be flexible and adaptable to changing priorities and be able to quickly adjust plans and schedules as necessary.

 Why you should apply:

Join us as a Strategic Support Officer and play a crucial role in driving our strategic initiatives. Facilitate stakeholder communication, manage strategic documentation, and assist in research and analysis to advance Muslim Aid’s mission. Ready to make a difference? Apply now!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.

You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.

You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.

This new role will be a reliable support for users across the organisation, providing helpful and friendly support.

 About you

 You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.

You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.

Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.

You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.

Key responsibilities

 General administration duties

• General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
• Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
• Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.

User support

• Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
• Maintain user manuals and system documentation, building upon existing data management processes and user guides.
• General bug-fixing and user support.

 Database maintenance and integrity

• Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
• Ability to find creative and innovative solutions to solve problems and improve efficiency.
• Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
• Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.

General

• Carrying out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person specification

Essential

• At least one year’s continuous experience working in a similar role.
• Ability to work independently with own initiative on various ongoing projects.
• Excellent attention to detail, with high levels of accuracy and consistency.
• Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
• Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
• Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
• Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
• A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
• Knowledge of and commitment to inclusion, diversity, equality and accessibility.

Desirable

• Experience in a charity, agency, youth or music organisation.
• Knowledge of grant making.
• Understanding of the music education and / or music industries landscape.
• Passion for music and interest in its benefits for individuals and society.

Job Title: Programmes Support Officer 

Location:  Remote and UK based, occasional travel to UK sites (Cardiff & London) required. 

Salary: £22,000 pa

Reporting to: Head of Programmes

Contract type:  Full time (35 hours per week)

Pension:   Workplace pension   

Holiday:  28 days p/a + Bank Holidays   

The Programmes Support Officer post will deliver on a range of database tasks and processes using our grant management and project monitoring database. Reporting to the Head of Programmes, the postholder will maintain an accurate and up to date database for the administration and monitoring of grants at Egmont.

You can find out more about The Egmont Trust and our work by visiting our website

The Role  

This is a fantastic opportunity for a professional with up to 3 years of experience in administration which includes administering and monitoring databases. The post will provide the Team with accurate, timely and comprehensive data, reports and minutes to support and enable effective grant making and decision making. The post plays a crucial role in supporting the whole Team in the UK and in Africa with the potential for visiting Egmont Partners and projects in southern & eastern Africa. 

The successful candidate will be highly IT competent, possess good written communication skills and have a positive attitude and strong desire to help meet the objectives of this small but very effective international development charity. A keen eye to detail, a methodical and analytical mind are critical requirements of the role. The ideal candidate will be young self-motivated, capable of working as part of a team and under their own initiative. Strong IT knowledge and experience in MS Office and data administration are essential requirements of the role. 

Flexibility will also be a key attribute. They will be part of a small team who have overlapping responsibilities and support each other in the delivery of Egmont’s strategy. Egmont is a fully remote office environment. As such, candidates from around the UK are invited to apply. We have staff, trustees and other key contacts in Cardiff, London, Lusaka & Harare. Our support staff will need to be flexible and able to work well with a geographically dispersed team. 

All applicants should be eligible for work in the UK, you will need to provide appropriate paperwork if you are shortlisted.

To apply, please send or upload your CV and covering statement by the 30th of June 2024

First Interviews on Zoom: 17th & 18th July 2024

Second Interviews in person:  5th August 2024 in Cardiff

The Shrine of Our Lady of Walsingham is an Anglican centre of Pilgrimage in North Norfolk which traces its roots back to the vision of the Lady Richeldis in 1061. The original Shrine was destroyed at the Reformation and the current Shrine was restored in the 1920’s and 1930’s as a result of the ministry of Fr Alfred Hope Patten.

The Shrine is owned and governed by Walsingham College Trust Association Ltd, a charitable company which also owns a retreat house in North Yorkshire. The shareholders of the company are the College of Guardians who also exercise a ceremonial role.

We are looking for a Full-Time Director of Finance and Resources (working 4 days per week would also be considered)

Interviews will be held in Walsingham on the 16th July 2024.

The Shrine of Our Lady of Walsingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. These posts are eligible for an enhanced criminal record check (DBS).

Purpose or Role

To ensure that effective financial systems are in place across the site which provide Directors and Department Heads with information necessary for making decisions. To maintain, purchase ledger, sales ledger, cash receipts, deposits, payments, reconciliations, charity funds, payroll and personnel records.

To work as a member of the Senior Leadership Team, overseeing Financial, HR and Admin functions across the organisation and report to the Priest Administrator and Board of Trustees.

Review and update various policies in conjunction with the Priest Administrator and Senior Leadership Team.

Have operational oversight of the Shrine Shop and retail operations, encouraging income generation through the trading wing of the Charity.

To line manage the Shrine Office Administrator, Shop Manager, Part Time Accounts Assistants, and ensure smooth running of the Shrine Office and Shrine Shop.

To attend meetings of the Directors and Chapter of WCTA Ltd and to present the Year End Accounts, Budgets and Management Accounts and answer questions relating to finance and resources.

To attend meetings of the Senior Leadership Team and Management Group

Person Specification

A strong background in Finance with good knowledge of Charity Accounts

Relevant professional or vocational qualification for example trained accountant or relevant degree level qualifications.

Attention to detail and commitment to accuracy.

Knowledge and or experience in the human resources field.

Able to exercise absolute confidentiality of information.

Excellent communication and presentation skills, both written and verbal, with the ability to communicate effectively.

Competent IT user, including software, database, spreadsheet, and word processing.

The ability to plan and think ahead.

A track record of achievement in managing and leading teams

The ability to organise self and others.

A committed team player who fosters collaborative working.

In sympathy with the ethos, teaching, and policies of the Shrine of Our Lady of Walsingham.

Please click on the 'How to Apply' button to access and view the full Job Description and Application Form.

General

The Shrine employs around 75 members of staff and every year it welcomes a steady stream of volunteers who offer help in return for board and lodging.

There are 137 bedrooms on site and around 10,500 pilgrims come each year for a residential pilgrimage typically lasting two to three nights. Meals are provided in the Pilgrim Refectory which can seat around 200 residents and produces up to 85,000 meals a year. In addition, the Shrine welcomes a good number of day pilgrims per year.

As well as the pilgrimage programme, which is run at weekends and midweek, each year the Shrine runs a series of special events and retreats. There is an important outreach to young pilgrims which is headed up by the Director of Education. This includes educational visits from schools and a range of events for different ages, the most ambitious of which is the annual Youth Pilgrimage.

Within the beautiful gardens there is a Cafe Bar which is open to pilgrims, tourists and visitors. The Shrine Shop is situated in the heart of the village and offers a wide selection of religious items and gifts.

Benefits

Employer Pension Contribution of up to 10%

Salary Sacrifice Scheme

Meals provided free of charge, during working hours when the Refectory is open.

Free parking

Situated in the heart of North Norfolk offering a friendly and pleasant working environment

Hours: Full- and part-time positions (part-time: Mon – Weds, 22.5 hours per week; full-time: 37.5 hours per week)

Contract: Permanent

Location: Hybrid – CAML Offices/ home working, minimum of 3 office days a week

Salary (pro rata for part-time): £25,642.50 FTE

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Thursday 27th June 2024

Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Citizens Advice Merton and Lambeth is looking to recruit Adviceline Support Officers (full- and part-time) to join our team. If you are passionate about supporting individuals in need, have excellent communication skills and are interested in joining a dedicated professional team we would love to hear from you. 

As an Adviceline Support Officer you will:

• Use your skills and experience to help others in need by phone and online

• Be the first point of contact for clients contacting our Adviceline

• Receive comprehensive induction and ongoing training

• Work closely with wider team members and other charity services

• Be a member of our friendly and supportive charity team

On successful completion of office based probation, this role will be a minimum of 3 office days a week. When office based the Adviceline team works from our Mitcham office, but you could also be asked to work from our Kennington or Morden Offices.

Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.  

Main duties and responsibilities

• Support clients contacting Adviceline for information, support and advice

• Support clients on the phone and online using sensitive listening, supportive and questioning skills.

• Identify key information about the problem including time limits, key dates and any requirement for urgent advice or action (using Citizens Advice information, scripts and other diagnostic tools, as appropriate).

• Using information resources, tools and knowledge of local and national advice support services, identify and agree the appropriate next step, taking into consideration the client’s ability to self-help, the complexity of the problem, the potential consequences and local resources.

• Refer clients appropriately (both internally and externally) in accordance with clients’ needs, following agreed protocols.

• Provide excellent customer care and support to anyone who calls, dealing professionally and empathetically with challenging, emotional or distressed customers

• Use IT and client management systems effectively to book appointments, send information, make referrals and record actions. 

• Work with the  wider charity team and other organisations to ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures

• Assist and contribute to charity’s communications, research and campaigns work

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your team manager or senior managers

Professional Development

• The successful applicant will receive comprehensive induction to the charity and our work.  We support team members in their professional development to ensure we’re up to date with latest national policy and legislative changes, charity policies and procedures, and undertake appropriate training as agreed with your line manager.

Person Specification

• Experience of working with the public either via phone, online or face-to-face (essential)

• Excellent communication skills (essential)

• IT competency and experience (essential)

• Experience of working within a staff and volunteer team (desirable)

• Experience or understanding of advice issues (desirable)

• Knowledge of client management systems or Casebook (desirable)

• Experience of using and navigating recognised support websites (desirable)

• Ability and willingness to work as a member of wider charity team

• Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply. 

The deadline for applications is 6pm, Thursday, 27th June 2024. Shortlisted applicants will be invited to an interview on either Thursday 4th or Friday 5th July 2024. 

If you do not hear from us, we are afraid that your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.