Jobs

We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….

Job Title: Deputy Service Manager

Location: Hertfordshire
Salary: £7,734.81 per annum
Contract type: Part-time, Permanent

Hours: 7.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence, where there is a specific housing advocacy need. This will include managing Housing Advocates to ensure effective advocacy is provided to survivors and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 15 July 2025

Interview date: 28 July 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £14,428.56 per annum
Contract type: Part-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support. 

This is an opportunity to join Refuge as a Housing Advocate to support women and children who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children. 

  As part of this role, you will be required to participate in an out-of-hours on call rota.  

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 7 July 2025

Interview date: 21 July 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title:Clinical Supervisor

Reports to: Clinical Lead

Full Time:14.8 hours (2 days per week/0.4 FTE) to include Wednesdays

Start Date:              September 2025

Location:Home based in England or Wales

Salary: £14,352 p.a. actual salary. (£35,880 FTE)

Here at the Royal Society for Blind Children we believe that every blind young person should have the chance to live life without limits. By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.

We are seeking a part time Clinical Supervisor who will be key to ensuring that our team of Family Practitioners have the right support to provide a quality service for families.

This is a great opportunity to join RSBC as we seek to expand and build on our already successful and impactful programme of Family Support.

The main purpose of this role is to:

· To maintain the highest quality of service to families requiring emotional wellbeing support, ensuring the Family Practitioners can maximise progression outcomes for VI children, young people and their families, including improvements to their emotional wellbeing.

· To provide lead professional support to Family Practitioners through advice and guidance with their cases to ensure the most relevant interventions. 

The ideal candidate will ideally have a relevant professional therapeutic qualification and registration / accreditation with appropriate professional body HCPC, UKCP, BACP, AFT etc.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days pro rata (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: 21 July 2025

Interview: Week commencing 11 August

To apply you will need to have the right to work in the UK

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the East of England team. 

About the role 

You’ll provide high quality admin support to the East of England team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s

What you’ll do:  

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting 

• Respond to general enquiries in a timely and friendly fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms, help manage our social media platforms and our newsletters and other communications.

What you’ll bring:

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Ability to work flexibly and from home with some travel and the occasional overnight stay 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on 21st & 22nd July

The successful candidate will be required to 

• live in the area specified of East of England (Essex, Suffolk, Norfolk, Cambridgeshire, Hertfordshire or Bedfordshire) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Title: Member Services and Allocations Coordinator

Location: Nottingham, NG7

Hours: Part Time, 20 hours per week across 5 days

Salary: £13411.20 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To provide efficient, focused and professional customer service and administration support for FareShare Midlands.  In addition, this role will be a key member of the regional centre team working closely with the Regional Operations Manager, other departments such as operations, development, fundraising and marketing in order to raise the charity’s profile and attract support. You will work towards, and achieve, best-in-class warehouse & food co-ordination as part of the warehouse and operations team in Fareshare Midlands. As a team you will ensure that food is allocated in a safe, timely and accurate way to optimise the service provided from your depot to our community.

This role will suit someone who has a passion for our values and supports our vision.  Someone who wants to make a real difference and work for one of the most progressive and ambitious charities in the UK.

Key Responsibilities

• Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system
• Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Regional Ops manager and Warehouse Manager to ensure sufficient trained resource is available to complete allocation
• Adjusting existing membership - weights / frequency / day changes / fulfilments. To do this you will:

1. Understand how memberships and charging structures work
2. Monitor inbox for membership change emails
3. Liaise with member and discuss costs incurred/saved
4. Liaise with Regional Operations Manager on scheduling/capacity.
5. Update pipeline, calendar & schedule with member changes when a new member is scheduled
6. Update Gladys with information and fees
7. Confirm with member via email about any changes made

• Manage delivery schedules to ensure our members receive the food they need when they need it, aligning this with the resources available in the operations team
• Dealing with telephone and email enquiries effectively and with high standards of customer service
• Developing and maintaining good relationships with members, team-mates and volunteers in particular with the Warehouse Manager who will be a direct lead for day-to-day support and guidance
• Undertake other duties appropriate to the nature of the post as stipulated by your line manager.
• To work in accordance with our Customer Services Charter and to communicate this to relevant parties
• Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects.

Common/Shared Responsibilities

• Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
• Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
• Be mindful of and adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
• Share responsibility for good Health and Safety practices, reporting any concerns to line management.
• Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
• Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
• Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
• Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management. 
• Be a responsible ambassador and representative of FareShare Midlands

Person Specification

Skills & Experience

• Able to demonstrate an understanding of and interest in the work of FareShare
• Strong leadership skills – the right person will be asked to step-up in the absence of the Regional Ops Manager to work with the warehouse & development teams
• Excellent team player willing to work across multiple departments – to be able to be diverse and demonstrate a clear understanding of the importance of team working
• Strong planning and organising skills
• Good level of Maths and competence in IT, including Word, Excel & Outlook.
• Good communication skills, including a good telephone manner, with experience of customer / member service support would be an advantage
• Ability to multi-task, prioritise and manage time effectively, with flexible working including weekends when required

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply

Job Title: Member Services and Allocations Coordinator

Location: South Wigston, Leicester, LE18 4TP

Hours: Part Time, 20 hours per week across 5 days

Salary: £13411.20 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To provide efficient, focused and professional customer service and administration support for FareShare Midlands.  In addition, this role will be a key member of the regional centre team working closely with the Regional Operations Manager, other departments such as operations, development, fundraising and marketing in order to raise the charity’s profile and attract support. You will work towards, and achieve, best-in-class warehouse & food co-ordination as part of the warehouse and operations team in Fareshare Midlands. As a team you will ensure that food is allocated in a safe, timely and accurate way to optimise the service provided from your depot to our community.

This role will suit someone who has a passion for our values and supports our vision.  Someone who wants to make a real difference and work for one of the most progressive and ambitious charities in the UK.

Key Responsibilities

• Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system
• Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Regional Ops manager and Warehouse Manager to ensure sufficient trained resource is available to complete allocation
• Adjusting existing membership - weights / frequency / day changes / fulfilments. To do this you will:

1. Understand how memberships and charging structures work
2. Monitor inbox for membership change emails
3. Liaise with member and discuss costs incurred/saved
4. Liaise with Regional Operations Manager on scheduling/capacity.
5. Update pipeline, calendar & schedule with member changes when a new member is scheduled
6. Update Gladys with information and fees
7. Confirm with member via email about any changes made

• Manage delivery schedules to ensure our members receive the food they need when they need it, aligning this with the resources available in the operations team
• Dealing with telephone and email enquiries effectively and with high standards of customer service
• Developing and maintaining good relationships with members, team-mates and volunteers in particular with the Warehouse Manager who will be a direct lead for day-to-day support and guidance
• Undertake other duties appropriate to the nature of the post as stipulated by your line manager.
• To work in accordance with our Customer Services Charter and to communicate this to relevant parties
• Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects.

Common/Shared Responsibilities

• Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
• Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
• Be mindful of and adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
• Share responsibility for good Health and Safety practices, reporting any concerns to line management.
• Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
• Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
• Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
• Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management.
• Be a responsible ambassador and representative of FareShare Midlands

Person Specification

 Skills & Experience

•  Able to demonstrate an understanding of and interest in the work of FareShare Midlands
• Strong leadership skills – the right person will be asked to step-up in the absence of the Regional Ops Manager to work with the warehouse & development teams
• Excellent team player willing to work across multiple departments – to be able to be diverse and demonstrate a clear understanding of the importance of team working
• Strong planning and organising skills
• Good level of Maths and competence in IT, including Word, Excel & Outlook.
• Good communication skills, including a good telephone manner, with experience of customer / member service support would be an advantage
• Ability to multi-task, prioritise and manage time effectively, with flexible working including weekends when required

How to Apply

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply

Danish Refugee Council (DRC) is a leading international humanitarian organization, committed to protecting the rights and improving the lives of displacement-affected people around the world.

DRC Ukraine is offering a unique opportunity to join our senior management team as Head of Programme (HoP) – a pivotal role driving strategy, innovation, and technical excellence in a complex and dynamic operational context.

About the job

Are you an experienced leader with a strong background in strategy development, programme management, technical coordination, and team development?

We are looking for a dedicated professional to lead the Programme Department in Ukraine. As Head of Programme, you will shape strategic direction, oversee technical sectors, and ensure the design and delivery of high-quality, evidence-based interventions across the country. Working closely with internal and external stakeholders, you will represent DRC in key forums and contribute to programmatic excellence that reflects the evolving needs of displaced populations and affected communities.

Your main duties and responsibilities will be:

• Provide strategic and operational leadership to the Programme Department, including sector leads and deputies (10 direct reports).
• Lead the development and implementation of technical strategies and donor-aligned funding plans.
• Oversee program quality through technical support, capacity building, and standard-setting across sectors (Protection, Shelter & Settlements, Economic Recovery, Humanitarian Disarmament and Peacebuilding).
• Drive DRC’s localization and partnership agenda, ensuring collaboration with national actors and authorities.
• Engage with donors, coordination forums, and humanitarian stakeholders to position DRC as a credible and effective partner.
• Guide proposal development, business development, and advocacy efforts, ensuring that evidence and learning inform strategic priorities.
• Support programme integration and promote inter-sectoral approaches where contextually appropriate.
• Ensure strong coordination between Programme, MEAL, Communications, and Grants through effective management and delegation.

About you

To be successful in this role we expect you to have at least 7 years of experience in humanitarian or development programming, with at least 4 years in the roles with people management responsibilities. Moreover, we also expect the following:

Required

• Experience managing program operations at the senior management level, preferably at country-level

• Proven leadership skills and a competence in people management
• Experience with proposal development, budget development, program implementation, monitoring and evaluation
• Experience with effectively coordinating with national partners, local/government authorities, NGO partners, donors and other relevant stakeholders
• Strong technical knowledge in at least two of the DRC core sectors (Protection, EcRec, Shelter & settlement, HDP)
• Full professional proficiency in English; working knowledge of Ukrainian is a strong advantage

In this position, you are expected to demonstrate DRC’s five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 24 months (renewable based on funding and performance)

Band: E – Management

Work location: Kyiv (Non-family Duty Station), with regular travel to field locations

Start date: August 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for DRC Employees please refer to our website for more details.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 15 July 2025. Applications will be reviewed on a rolling basis, and DRC reserves the right to proceed with the recruitment before the deadline if a suitable candidate is identified

For more information about the Danish Refugee Council, please visit our website drc.ngo.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Carers Independent Advocate to join our vibrant team in Gloucester!

As a Carers Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: 1xPart-Time: 22.2 hours, working between 9am – 5pm Monday – Friday.

Location: Home based with travel around the Gloucester area. 

(Applicants should live in the Gloucester area)

Salary: £14545.44 (Full-Time salary equivalent £24242.40 pro rata per annum)

 

Contract Type: Fixed Term

Carers Independent Advocate Requirements:

1. Strong communication and time management skills to successfully work remotely.
2. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
3. Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

1. Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
2. Demonstrable experience working with vulnerable adults.
3. Working knowledge of public and voluntary organisations.
    

   Benefits:

4. 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
5. Discretionary shutdown days at Christmas with up to 4 additional days leave.
6. 1 Community Leave Day per annum.
7. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
8. Auto enrolment Pension plan
9. Death in service cover.
10. Bike to work scheme.
    
    Meet the Organisation: Who We Are and What We Do
    
    At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
    
    We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
    
    Think you are the perfect fit for this Carers Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
    
    Closing Date: 9am, Monday 14th July 2025 (We reserve the right to close this vacancy early)
    
    Interview Date: TBC

    An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

    We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

    Successful applicants will need to obtain business insurance for their own vehicle.

    POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

    POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

    To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Are you an experienced and highly skilled administrator and communicator, passionate about sharing Jesus Christ across cultures? Do you desire to see lives and communities transformed by the good news of Jesus Christ?

Our Intercultural Ministries Administrator will  provide highly efficient administrative support and events coordination, as well as delivering clear and effective communications for the Intercultural Ministries team. The successful applicant will also have an opportunity to contribute ideas and insights to aid in the development of this ministry across the UK and Ireland. All this is vital for our vision to be a catalyst for the Church sharing the good news of Jesus Christ in all its fullness among East Asia’s peoples through all aspects of life.

There is an Occupational Requirement for the jobholder to be a practising Christian, an
active member of a local church, able to clearly demonstrate a personal commitment
to the mission, principles, values and practices contained in our Ethos Statement.

Job Title: Data & Administrative Officer

Location: The Gap Centre, 42 Stow Hill, Newport

Hours: 28 hours per week (Part-Time) Usual working pattern: Monday – Thursday, 9:30 AM – 5:00 PM (including a 30-minute unpaid break)

Salary: £18,345.60 per year - Actual (£12.60 per hour - Real Living Wage)

Contract Terms & Role Evolution: This role is initially offered on a one-year contract, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.

Reporting To: Report directly to the Operations Director, while working collaboratively with all staff and providing support across departments as needed.

Job Purpose:

The Data & Administrative Officer - with Reception & Support Services duties will be responsible for managing reception duties, administrative coordination, service-user data handling, and frontline support. This role is crucial in ensuring the smooth day-to-day operations of The Gap Wales and creating a welcoming environment for asylum seekers, refugees, and other service users.

Organisational Context:

The Gap Wales is committed to supporting asylum seekers and refugees in Newport, offering structured advocacy, integration programmes, and community-led initiatives. This role plays a vital part in ensuring that individuals accessing our services receive timely support and an efficient administrative process.

Main Duties and Responsibilities:

Reception & Frontline Support:

• Serve as the first point of contact, greeting visitors and handling enquiries in person, via phone, and email.
• Provide frontline support by triaging service-user needs and signposting them to relevant staff, services, or external agencies.
• Maintain a welcoming and inclusive atmosphere, ensuring vulnerable individuals feel respected and valued.

Data Management & Analysis:

• Manage and update service-user records, ensuring accuracy and compliance with GDPR.
• Assist with data collection and basic analysis to monitor service impact and inform reporting.
• Maintain confidential records and assist with documentation required for funding applications and grants.

Office Administration & Coordination:

• Oversee daily office operations, including scheduling meetings, managing correspondence, and maintaining filing systems.
• Assist with event planning, volunteer coordination, and onboarding processes for new staff and volunteers.
• Support the preparation of reports, presentations, and outreach materials.

Basic Support Services & Resource Management:

• Provide administrative support to frontline services, including monitoring inventory and ensuring essential supplies are available.
• Maintain oversight of service-user needs and ensure appropriate guidance on available resources.
• Support fundraising activities and project documentation, ensuring transparency in organisational reporting.

Salary & Benefits:

• £18,345.60 per year (Actual), paid in line with the Real Living Wage.
• Annual leave: 25 days plus bank holidays (Pro rata)
• Pension scheme: Contributions in line with organisational policy.
• Reasonable work-related expenses will be reimbursed in line with organisational policy.
• Opportunity to work in a meaningful, community-focused organisation making a tangible impact.

Training and Development:

· Successful candidates will benefit from robust training and mentoring programmes, ensuring continuous skill enhancement and professional growth. We invest in our team's development through regular workshops, courses, and hands-on mentoring, helping you stay at the forefront of your field. As the role evolves and funding is secured, there will be additional opportunities to expand your responsibilities and progress into a permanent, strategic position within our organisation.

General Responsibilities:

• Maintain confidentiality and handle sensitive information appropriately.
• Uphold values of equality, diversity, and inclusion in all aspects of work.
• Represent The Gap Wales professionally in interactions with service users, partners, and stakeholders.

Person Specification:

Essential:

Skills:

· Strong organisational and administrative abilities.

· Excellent communication and interpersonal skills, particularly in a frontline support role.

· Proficiency in Microsoft Office and basic data management tools.

· Ability to manage sensitive situations with empathy and professionalism.

Experience:

· Candidates should be comfortable engaging in customer-facing interactions, managing reception duties, and providing proactive support in a busy environment.

· Background in office administration, including recordkeeping, scheduling, and coordination.

· Candidates need to be comfortable managing confidential information and adhering to GDPR guidelines.

Attributes:

· A proactive, detail-oriented approach to work.

· Ability to work independently while collaborating effectively with colleagues.

· A commitment to equality, diversity, and inclusion in a community-focused setting.

Desirable:

Skills:

· Multilingual abilities to assist in service-user communication.

· Experience with data handling, reporting, and impact assessment.

Experience:

· Familiarity with asylum and refugee support services.

· Background in fundraising or supporting grant applications.

Attributes:

· A strong understanding of the challenges faced by asylum seekers and refugees.

· Adaptability to evolving organisational needs and responsibilities.

An exciting Part-Time opportunity at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Perinatal Services Muslim Project Worker
Contract: 3 Year Fixed Term Contract
Hours: Part-Time, 15 hours per week – Term Time Only
Salary: £25,549.00 per annum FTE, £8,545.24 per annum actual
Salary scale point: 12
Based at: Cambridge Office – covering Cambridgeshire and Peterborough

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

CPSL Mind’s Perinatal service delivers one to one and group support to pregnant women and new mums and dads who are at risk of, or are experiencing, a mental health challenge in Cambridgeshire and Peterborough.

We have recently secured new funding to increase our support across Cambridgeshire and therefore this role will predominately be based in the Cambridgeshire area.

The new funding will include launching our successful Muslim Mum support into the Cambridge area. The successful candidate therefore will need to be from the Muslim community and have knowledge of the Muslim community in Cambridge. As we have team and support spread across the Cambridgeshire and Peterborough there may be occasions for the successful candidate to travel across both areas.

The main purpose of this role is to deliver the support we offer to new parents in our area by providing a collection of tools and techniques to promote positive mental wellbeing through our groups and one to one sessions.

The successful candidates will have demonstrable awareness and understanding of how perinatal mental health problems affect women and men and their families and a positive approach to mental health, wellbeing and tackling stigma.

Closing date: 17th July 2025
Interviews will be held on: 22nd and 23rd July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

An exciting Part-Time opportunity at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Perinatal Services Project Worker
Hours: Part Time, 15 hours per week – Term Time Only
Contract: 3 Year Fixed Term Contract
Salary: £25,549.00 per annum FTE, £8,545.24 per annum actual
Salary scale point: 12
Based at: Cambridge Office – covering Cambridgeshire and Peterborough

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

CPSL Mind’s Perinatal service delivers one to one and group support to pregnant women and new mums and dads who are at risk of, or are experiencing, a mental health challenge in Cambridgeshire and Peterborough.

We have recently secured new funding to increase our support across Cambridgeshire and therefore this role will predominately be based in the Cambridgeshire area.

The new funding will include launching our successful Perinatal support into the Cambridge area. As we have team and support spread across the Cambridgeshire and Peterborough there may be occasions for the successful candidate to travel across both areas.

The main purpose of this role is to deliver the support we offer to new parents in our area by providing a collection of tools and techniques to promote positive mental wellbeing through our groups and one to one sessions.

The successful candidates will have demonstrable awareness and understanding of how perinatal mental health problems affect women and men and their families and a positive approach to mental health, wellbeing and tackling stigma.

Closing date: 17th July 2025
Interviews will be held on: 22nd and 23rd July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records.  Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

We’re looking for someone who’s not just skilled in monitoring and evaluation but genuinely curious about what works, why it works, and how we can do better. This is a hands-on role based in Nigeria for six months, designed for someone who wants to work closely in implementation, influence strategy, and get deep into the mechanics of how impact happens. We see this as a first step toward a long-term role at Lafiya, with the fellowship designed as a pathway into a permanent, full-time, in-country or remote M&E Specialist position. We plan to determine the compensation for that role once the fellowship concludes, and it will be informed by your contributions to Lafiya during the fellowship and other factors. 

You’ll have real ownership from the start. You will help us design our end-to-end evaluation strategy, test and refine it as we grow, and generate insights that shape both daily decisions and long-term direction. You’ll work closely with and be supported by senior leadership, contribute to programme design, and build systems that help us learn faster and stay accountable to our goals. 

This is not a desk-bound research role. You’ll spend time where the work happens, strengthening the practical side of monitoring, troubleshooting what isn’t working, and building confidence across the team to use data well. 

This role is open to all applicants, and we strongly encourage candidates from Nigeria to apply. Field immersion is critical to succeeding in the long-term role, which is why this initial placement is in person. For those relocating from outside Nigeria, Lafiya will cover the cost of a return flight, visa, vaccinations, travel insurance and accommodation. After the fellowship, we want the role to shift to a permanent position based anywhere within ±3 hours of GMT.

Quick Summary

• Full-time
• USD 1,500 gross per month during fellowship; permanent full-time salary to be determined after the fellowship.
• Nigeria-based (either Kano or Abuja); 6 months with a potential for long-term renewal based on mutual fit and performance
• Reports directly to the Chief Executive Officer
• Deadline for application: 23:59 (BST) Thu 17 July 2025

What You’ll Do

• Help us overhaul and strengthen how we collect, track, and use data – from making sure our monitoring tools are practical and our indicators measure the right thing, to fixing messy pipelines and leveling up our dashboards from good to great.
• Spot gaps in data quality, figure out what’s going wrong, and implement fixes that are fast, useful, and stick.
• Design and run internal evaluations, anything from a quick A/B test to a more structured quasi-experiment, that help us learn, adapt, and improve how we work.
• Synthesise and share findings clearly so they feed directly into operational decisions. We care more about honest insights than perfect answers.
• Work closely with field and programme staff to build comfort and confidence using data. You’ll be training people, co-analysing results, and helping make sense of it all.
• Help shape new programmes by building out indicators, setting baselines, and making sure our theories of change actually reflect how things work on the ground.
• Turn data into action: create sharp, accessible briefs and visuals; host workshops or reviews where teams genuinely learn; write up findings that aren’t just reports but tools for change.
• Keep us sharp. Help make sure we’re measuring the stuff that really matters, asking the right questions, and staying focused on what evidence can actually tell us.

Who You Are

We care less about years of experience and more about how you think. You don’t need to tick every box. We’re looking for someone who’s curious, rigorous, and ready to dive in.

We’re looking for someone who can design and lead Lafiya’s overall evaluation strategy, not just execute technical tasks. You should be comfortable zooming out to ask whether we’re measuring the right things, as well as diving deep into implementation.

You’re someone who:

• Cares deeply about making a real-world difference and sees evaluation as a tool for improvement, not just accountability.
• Thinks critically about what’s worth measuring, how we measure it, and why it matters, not just how to run the numbers.
• Has experience or strong instincts in designing M&E systems and tools (e.g. theories of change, sampling plans) that are practical and help programmes learn and adapt.
• Knows how to design rigorous evaluations, including randomised experiments, and is comfortable balancing methodological integrity with operational realities.
• Can work with both qualitative and quantitative data. You might have run A/B tests, quasi-experiments, facilitated focus groups, built sampling plans, or developed theories of change. You know how to match methods to questions.
• Spots noise and bias in data, and knows how to clean, challenge, or adjust it without making things more complicated than they need to be.
• Has used tools like SurveyCTO, CommCare, Stata, R, or Google Sheets, and is happy learning new ones when needed. Maybe you've built a dashboard or set up a useful data workflow. Maybe you're just quick to figure things out.
• Communicates clearly in writing and conversation, whether you’re sharing a short visual brief or a detailed report. You know how to speak to field teams, decision-makers, and funders without losing meaning.
• Works well with others, stays humble, and is driven by learning. You like taking initiative and aren’t afraid to ask questions. You’re comfortable saying when you don’t know something and enjoy figuring it out.

A Master’s degree in a relevant field (public health, economics, evaluation, data science, or social sciences) is helpful but not required. What matters is that you bring strong foundations, an eagerness to learn, and a drive to use evidence to improve access to contraception – especially if you’re looking for a role where you can take real ownership and shape how things work on the ground.

Why You Should Apply

This role comes with a lot of responsibility and real influence. You won’t be just cleaning data or filling out donor reports. You’ll be shaping how we learn, improve, and stay honest about what’s working.

We’re a fast-moving and mission-driven team working in places where access to contraception is still far too limited. The systems you design and the insights you generate will directly affect how millions access care. You’ll get to build and test ideas quickly, work closely with senior leadership, and see your work applied in the field almost immediately. There’s room here to take initiative, make decisions, and push us to do better. We don’t have layers of approval or endless review processes – if it makes sense, we’ll try it.

You’ll grow alongside a young, ambitious and supportive organisation poised for significant expansion in the coming years, giving you opportunities for personal and professional growth as well as a chance to leave a lasting mark on Lafiya’s work. We’re investing in this position because M&E is central to how we grow, learn, and stay accountable.

Benefits include:

• 30 days of paid annual leave
• Fully paid maternity leave
• Flexibility in where, when and how you work
• For candidates relocating to Nigeria, we offer logistical support and reimbursement for travel and accommodation.
• Working closely with the CEO and a team of senior leaders who are collaborative, ambitious and serious about impact.

What is the recruitment process for this role?

We value your time and aim to make our recruitment process as insightful as possible. It includes:

• Stage 1: Application Form. Share your CV and complete a 20-minute multiple-choice quiz to assess your fit for the role.
• Stage 2: Test Task. Engage in a 1-2 hours task that mirrors the kind of work you'll do with us.
• Stage 3: Interview. This is the final stage, after which we’ll make offers. All candidates will be asked the same questions in a 1-hour interview, and you’ll get the questions in advance. It will also be an opportunity for you to ask us questions.

We're committed to transparency and will provide feedback from Stage 2 onwards

RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

Please note:  The post requires travel across the East Riding area so living within or very close to the border is an essential requirement. 

You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across the county of East Riding.

You will: 

1. Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
2. Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
3. Work with NHS audiology to induct and train our volunteers to high standards.
4. Promote our sessions to ensure maximum engagement from local hearing-aid users.
5. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 21 July 2025.
Interviews: w/c 28 July 2025.