Director of operations and finance jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
This role creates a unique and exciting opportunity to support the delivery of a new multi-partner Domestic Abuse Service in Plymouth. Our partnership of local VCSE organisations brings together a strong coalition of expert partners to deliver impactful support and prevention with a clear focus on improving outcomes for people and systems affected by Domestic Abuse. The programme aims to provide community-based support, built on:
·A trusted, well-governed local partnership with deep roots in communities and statutory systems, delivering a cohesive and unified service for survivors.
·A whole-family, holistic model that integrates advocacy, behaviour change, children and family services, and safe accommodation to reduce risk and build resilience across the family unit.
·Survivor-led and trauma-informed practice, with lived experience embedded in design, delivery, and decision-making to ensure services are relevant, accessible, and inclusive.
·Flexible, community-based access and outreach, offering multiple entry points, streamlined referral pathways into specialist provision, and tailored responses for each survivor and family.
·Robust data and evidence, collecting and analysing impact data, allowing us to learn from what works and to keep iterating to delivery more effective, and to show long-term impact for survivors.
The role requires strong project development and delivery management skills (coordinating the mobilisation and delivery phase, and liaising with the various stakeholders) as well as the ability to facilitate effective governance and make decisions (including data analysis and presentation skills). As the Lead for the partnership, you will work with the Programme Director to create an effective platform for all stakeholders, including those we support, to be heard. This will require multi-stakeholder engagement and management including VCSE, Local Authority and Central Government partners. Through this engagement you will create a transparent and accountable environment where data, and testimony, drive decision making.
The role will also include support to Quality Assurance and Project Development and Social Investment functions. Key job functions will include:
Governance and Reporting
- Coordinate and deliver effective, multi-layered, governance with multiple stakeholders.
- Build and support strong relationships with partners.
- Provide contract support and management.
- Oversee all data related aspects of the programme including data collection, extraction, analysis, reporting, presenting, etc.
- Produce regular reports and data analysis to inform project delivery and decision making, and to support performance management through continuous iteration and targeted innovations.
- Gathering, analysing, and presenting quantitative and qualitative data to measure the impact of service innovations for the programme.
- Ensuring the voice of those we support is heard.
Developing external relationships
- Working with the Programme Director to develop and manage local relationships, this role will have an operational focus on supporting improvement to the service.
- This will include support for pathway development between services, including those not currently within the partnership.
- This role will also be required to represent the partnership in local appropriate forums
Coproduction and Design
- Identifying challenges to achieving outcomes and to engage with delivery partners to identify opportunities to adapt the delivery.
- Work with the Programme Director to ensure the voice of those who have experienced the project and of wider services across Plymouth is heard and incorporated into delivery.
Quality Assurance and Compliance Management
- Supporting Partners to conduct self-assessment QA processes to ensure high quality casework and support is undertaken at all times.
- Quality checking data on the case management system.
- Liaising with the commissioners around quality checks.
Growth/Sustainability
- Support the Programme Director and partnership to identify and secure funding to enable growth and innovation.
- Provide support and liaise between internal functions (Project Development and Social Investment, Enablement) and local partners.
- Supporting and contributing to wider business development opportunities.
About you
You will have the following skills, knowledge and competencies:
Essential
· Desire to support a unique impact-led project
· Passion to make a difference to those who are at risk of Domestic Abuse
· Tenacity and a desire to overcome obstacles
· Good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions
· Ability to make sense of something complex and recommend practical solutions
· Can confidently communicate your ideas verbally and in writing
· Can simplify complexities and adapt your communication so others can understand
· Ability to develop and manage positive and collaborative relationships with multiple partners and stakeholders with different perspectives and interests
· Ability to work independently and use own initiative to find solutions
· Experience of working in a relatable field
· Ability to network with a wide range of organisations
· Team player with a strong work ethic
Desirable
· Coaching/mentoring skills
· Experience of quality checking work
· Experience of working in the Domestic Abuse sector
· An understanding of the challenges that impact on the delivery of Domestic Abuse Services
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
To apply please click on the link that will direct you to Applied. You’ll answer 2-3 questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB This role was previously advertised recently as 0.8FTE but we now have funding in place for this role to be a full-time position.
We will be reviewing candidates on a rolling basis. If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.
The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.
This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience in administrative management or office management roles.
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Knowledge of how CRM systems operate.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Experience managing administrative systems, processes, and office infrastructure.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience supervising or line managing staff or volunteers.
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Familiarity with CRM databases, HR systems, and basic IT troubleshooting.
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Experience of working with external IT suppliers and managing contracts of this type.
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Excellent organisational and time management skills.
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Strong written and verbal communication.
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Ability to prioritise competing demands and meet deadlines.
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High level of accuracy and attention to detail.
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Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).
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Strong problem-solving skills and initiative.
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Ability to manage sensitive information with discretion.
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Effective decision making and ability to work independently.
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Adaptable.
Desirable
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Experience working in a charity, nonprofit, or values driven organisation.
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Experience of providing administrative support to a team of active and busy fundraisers.
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Knowledge of the requirements to deliver PCI compliance.
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Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.
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Experience developing or improving administrative systems.
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Experience managing suppliers and contracts.
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Experience of Donorflex.
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Project management experience or relevant certification.
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Advanced Excel or database skills.
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Ability to deliver training to staff or volunteers on processes or systems.
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Hard working and goal orientated.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Monday 16th March 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
The Organisation
Together We Learn is a charity registered in England and Wales, working in close partnership with Together We Learn Ethiopia, a registered NGO in Ethiopia. Operating as two distinct legal entities, the organisations work as sister charities with a shared mission and vision: to enable disadvantaged children to access high-quality education.
While Together We Learn in the UK leads fundraising, governance and international engagement, Together We Learn Ethiopia is responsible for implementing and delivering programmes on the ground.
Our approach focuses on improving both access to education and the quality of education systems, while supporting the wider wellbeing of students, families and communities. We work in partnership with state education systems to deliver sustainable, long-term impact.
By addressing educational needs both in and beyond the classroom, Together We Learn aims to create lasting change for children and communities across Ethiopia.
The Role
As CEO, you will lead the UK team of Together We Learn and work in close partnership with the Ethiopian team, providing guidance and support to enable them to deliver programmes to a high standard. You will provide overall leadership for the charity, with responsibility for fundraising and stakeholder engagement, oversight of programmes, and management of finance and operations.
The annual turnover of Together We Learn is £350,000, and you will be responsible for line managing two staff in the UK and occasional interns, as well as supporting our Ethiopian partner, who has 15 programme and 8 support staff working across two regional offices: Gondar in the Amhara region and Addis Ababa in the Oromia region. The charity is managed by an experienced board of 5 trustees who meet quarterly and provide ad hoc support in their professional areas of expertise.
The charity is in a stable position with funds secured for the current year and a fundraising plan in place for the year ahead. You will have a detailed handover to enable you to carry out the varied functions required by the role and will be supported in these by the Programmes Manager and Sponsorship Coordinator. You will report to the board on a quarterly basis.
Our current three-year strategy focuses on building the capacity of our Ethiopian partner so that they can take a greater role in leading the organisation. This runs through our approach in all aspects of our work, and specific targets have been identified to help us achieve this goal over the strategic period. You will have the opportunity to advance our strategy using your unique skills.
Responsibilities
Team Leadership
- Line manage the Programmes Manager, Sponsorship Coordinator and interns.
- Collaborate with the Ethiopia Country Director and the staff or Together We Learn-
- Ethiopia on programme delivery.
- Deliver the organisational strategy.
Deliver High Quality Programmes
- Monitor delivery of activity plans related to projects, sponsorship and school linking.
- Track programme finances against budgets.
- Support the UK staff in their programme roles.
Finance and Operations Management
- Steward Together We Learn’s finances, including reconciling accounts, managing the finance database and tracking performance against the forecast and fundraising plan.
- Due diligence checks on Ethiopian partner finances.
- Prepare annual accounts for examination and develop the annual report for Charity Commission submission.
- Governance duties and other finance admin.
Fundraising
- Reporting and applications to trusts and foundations.
- Stewardship of donors and fundraisers.
- Oversight of the annual online fundraising campaign.
Communications and Stakeholder Engagement
- Quarterly supporter newsletters.
- Posting regular updates on our social media platforms.
- Maintaining the website content, including blog updates and basic SEO management.
The job of a CEO is hard to define, especially in a small charity, so the list above covers the key areas but is not exhaustive, and other duties may be required.
Person Specification
This role requires someone with excellent time management and interpersonal skills. The ideal candidate will have experience managing teams in a development or small charity environment, as well as significant experience managing finance systems, fundraising and having oversight of multiple programmes.
Essential Experience & Competencies
- Energetic and self-motivated individual who shares our mission.
- 3+ years of team leadership or experience in a senior management role directly responsible for staff and high-level reporting. Ability to provide positive, hands-on leadership to a small team of experienced and motivated individuals.
- 3+ years of financial management, including full-cost budgeting, tracking and reconciling finances, and reporting against forecasts and spending plans.
- 3+ years of proven experience in fundraising, a successful track record of securing and reporting on significant grants as well as maintaining positive funder relations.
- Experience working overseas in an international development or education context or working closely with overseas partners in the same sectors.
- A practical, collaborative and adaptable approach with good problem-solving skills.
- Excellent time management and organisational skills.
- Strong and adaptable communication skills, both written and verbal, to support sensitive cross-cultural working and inspire funders and supporters.
- Fluency with MS Office programs, gmail and shared drives.
Desirable Experience & Competencies
- Lived experience of Ethiopia, or of a comparable context, such as the Horn of Africa or East Africa, or a strong personal or professional connection to Habesha or other African cultures.
- Degree or master’s in international development, or similar field of study.
- Office management experience.
- Project delivery or programme management experience, especially in a small charity, international development or education context.
- Experience reporting directly to board level.
- Experience increasing online engagement or driving new donor recruitment.
- Familiarity with a CRM system (e.g. Salesforce).
Equal Opportunities
We value the benefits of a diverse team and encourage applications from candidates of all backgrounds. We particularly welcome applications from people with lived experience of the Ethiopian context, or from the African diaspora, for the knowledge and cultural insight they can bring to our work.
Flexible Working
Together We Learn operates a hybrid working style, where you will spend at least one day a week in the office. We find this regular face-to-face time beneficial as a small team, enabling positive collaboration, peer support and engagement with all areas of the organisation’s work. Other hours can be worked remotely or in the office according to individual preference.
You will be responsible for your own time management but must complete the majority of your work within office hours to ensure consistent management and collaboration with colleagues. This includes staff from our partner charity in Ethiopia (time zone GMT+3/ BST+2).
Ideally, we are looking for a candidate to work full-time; however we will consider an 80% part-time role or job share applications, for the right candidate. If you are applying for a job share, please clarify which responsibilities are best aligned with your abilities.
Please note that this post is subject to a satisfactory DBS check, and the successful candidate must have the right to work in the UK.
Application Process
To apply for this role, please submit a cover letter and CV by midnight on 8 March 2026.
The cover letter should explain how your experience and skills meet the criteria required for the role.
First-stage interviews will be held online during the week commencing 16th March, with second-stage in-person interviews at our London office during the week commencing 23rd March.
Role to start date from 13th April 2026.
We regret that we are not able to provide feedback on applications that are not shortlisted for interview.
Use of AI
We understand that AI may sometimes be useful in helping you clarify your ideas or check grammar. However, we want to learn about your voice and approach, so please ensure that the application submitted is written by you and a true reflection of your professional experience.
We look forward to hearing from you!
We are recruiting for a new general manager post.
Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.
We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.)
This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company.
Please see the general manager job description and application forms enclosed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arts & Cultural Organisation
London / Hybrid
Salary: Competitive
Interim for 3-6 Months
A unique opportunity has arisen for an experienced and strategic COO to join a respected international arts and cultural organisation at a pivotal stage in its development. This is a senior leadership role, working closely with the executive team and board to strengthen operations, improve organisational effectiveness, and support the delivery of an ambitious programme of work.
The organisation operates from a central hub in central london and works with a wide network of partners, artists, funders and stakeholders. It is entering a period of growth and is seeking a commercially aware, operationally focused leader who can bring stability, structure and forward planning to the organisation.
Key responsibilities include:
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Leading the day-to-day operational management of the organisation across finance, facilities, HR, governance and administration
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Working closely with the executive leadership team to deliver organisational strategy and ensure operational alignment
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Oversight of the listed building and facilities team.
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Supporting budgeting, financial planning and resource allocation across programmes and functions
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Overseeing HR, organisational development and team structures
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Ensuring effective governance, risk management and compliance with relevant regulations
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Building strong relationships with funders, partners and external stakeholders
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Supporting the organisation through with a focus on sustainability and long-term growth
The successful candidate will:
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Have significant senior leadership experience in operations, finance or general management
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Be qualified accountant
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Be comfortable working in a complex or multi-stakeholder environment
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Bring strong organisational, financial and strategic planning skills
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Have experience strengthening processes, systems and governance
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Be an effective relationship builder, with strong communication and influencing skills
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Be adaptable, hands-on and comfortable operating in evolving or ambiguous environments
This is an excellent opportunity for a senior leader who is motivated by purpose-led work and is excited by the challenge of shaping the operational future of a creative, international organisation.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Contract: Fixed-term maternity cover (anticipated from May 2026, up to 12 months)
Hours: Part-time – 3 days per week (22.5 hours) Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive Salary: £20,700 - £21,486 pro-rata (FTE £34,500 - £35,811)
About the National Sheep Association (NSA)
The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.
Purpose of the role
The Project Manager (Maternity Cover) will be responsible for the management and delivery of NSA-led and NSA-linked technical/research/innovation related projects during the maternity leave period of the substantive postholder.
Following an internal review of responsibilities, a number of non-project duties have been redistributed across the staff team. As a result, this maternity cover role has a clear and deliberate focus on project delivery, coordination and reporting.
Key relationships with: All NSA staff, particularly the NSA Chief Executive, NSA Operations Director and NSA Management Team, as well as key NSA committees, groups and individuals delivering NSA-led/NSA-linked projects and relevant research and development contacts.
Management responsibilities: The NSA Project Manager is part of the NSA management team, which meets regularly to ensure effective internal communication and decision-making. There are no line management responsibilities within this role.
Job role
The postholder will:
Project delivery and coordination
- Manage and deliver a defined portfolio of ongoing and fixed-term NSA projects, including externally funded and partnership projects.
- Ensure projects have clear objectives, deliverables, timelines and budgets, and are delivered in line with agreed commitments.
- Coordinate contributions from NSA staff, committees, researchers, consultants and external partners.
- Monitor progress, manage risks and issues, and escalate where appropriate.
Project portfolio management
- Maintain clear records of project activity, outputs and deadlines.
- Ensure project financial requirements are met and communicated with the NSA finance team, (both existing projects and any new project developments).
- Ensure compliance with funder, partner and governance requirements.
- Support the development and refinement of project plans where required.
Stakeholder and partnership working
- Act as the primary project contact for assigned partners and funders.
- Represent NSA at project meetings and relevant external forums (online and in person).
- Support positive working relationships that reflect NSA’s values and strategic objectives.
Reporting and governance
- Contribute project updates to the management team discussions.
- Prepare input for quarterly Board reports relating to project activity.
- Maintain documentation to ensure continuity and effective handover. Events and knowledge exchange (project-linked)
- Work with colleagues to ensure project outputs are linked into NSA events and activities where appropriate.
- Attend relevant NSA events and meetings to support project delivery and profile-raising.
Person specification
Essential
- Demonstrable experience of managing and delivering projects
- Experience in livestock farming/management at a practical or research/development level
- Strong organisational skills with the ability to manage multiple workstreams
- Excellent written and verbal communication skills
- Experience working with multiple stakeholders and partners
- Ability to work independently and meet deadlines
Desirable
- Experience of externally funded or partnership projects
- Experience working in a charity, membership or not-for-profit organisation
- Experience preparing reports for senior management or Boards
Additional Information
- Occasional travel and evening or weekend work may be required, with time off in lieu in line with NSA policy.
- The postholder will form part of the NSA management team for the duration of the maternity cover.
Apply for this role today, or enquire for more details.
To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before 5pm on Friday 13th March 2026.
Interviews will take place on Tuesday 24th March 2026.
Please use the same email address for any enquiries regarding the role.
The National Sheep Association (NSA) exists to champion a strong, resilient and respected UK sheep sector, today and for generations to come.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 30 years, Wallace & Gromit’s Grand Appeal has helped transform children’s healthcare in Bristol, funding pioneering treatment, facilities and research at Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. By uniting philanthropy with world-class medicine, the charity enables clinicians to deliver exceptional care and improve outcomes for babies and children across the South West and beyond. Our long-standing partnership with Aardman underpins the charity’s national profile and reach, while initiatives such as Cots for Tots and Gromit Unleashed demonstrate the scale, creativity and impact of our work. As The Grand Appeal continues to grow in scale, complexity and long-term investment commitments, we are creating a new Group Financial Controller role to strengthen financial leadership across the organisation and its subsidiary activities. This is a pivotal role at the heart of the charity. The successful candidate will ensure that the organisation’s financial systems, commitments and reporting remain robust, transparent and capable of supporting ambitious future plans - from major capital projects to long-term programme investment. Working closely with senior leadership and external advisers, the Group Financial Controller will help ensure that donor funds are stewarded responsibly and that the charity remains financially resilient as it evolves and grows. The role also covers the charity’s significant commercial and retail activity delivered through its trading subsidiary, requiring clear financial visibility of trading performance, margins and income streams. You will ensure this activity is reflected confidently within group reporting, supporting disciplined growth and long-term financial resilience. We are looking for someone who combines strong technical financial expertise with a practical, hands-on approach and the confidence to operate at both operational and strategic levels. This role offers the opportunity to shape financial governance in a growing, high-impact charity where financial leadership directly enables better outcomes for children and families. If you are motivated by purpose, value, integrity and want your work to have real-world impact, we would love to hear from you
The client requests no contact from agencies or media sales.
Chief Executive
We are now seeking an exceptional new leader to guide City Year UK into its next phase.
Position: Chief Executive
Location: London, with regular travel to Birmingham, Manchester and other UK locations as required
Hours: Full-time
Salary: £80-90k dependent on experience
Duration: Permanent
Closing Date: 10.00am on Monday 23th March 2026.
Interviews: March 2026.
Who we are
For over 15 years, City Year UK has stood alongside children and young people across the UK, helping them to discover their potential and believe in what they can achieve. As a leading youth and education charity, we inspire and empower young people to dedicate a year of service, volunteering with us to support children in schools, reduce youth unemployment, and strengthen communities.
Our City Year mentors work in schools serving children who are often furthest from opportunity. They provide consistent and caring support that helps pupils feel valued, motivated, and capable of success. By building trusted relationships, boosting confidence, and encouraging a love of learning, our mentors make a meaningful and lasting difference in the lives of the children they serve.
The Role
We are now seeking an exceptional new leader to guide City Year UK into its next phase. This is an important moment for the organisation and an opportunity to shape the future of a movement that is changing lives. Building on strong foundations, the next Chief Executive will lead the organisation as we strengthen and expand our programmes, deepen our impact, and play a leading role in the development of a UK Year of Service that supports children and young people across the country.
This is a pivotal moment for the organisation. With the full support of the Board, the next Chief Executive will lead City Year UK into a focused next phase, securing financial resilience, strengthening delivery, and ensuring sustainable long term impact.
Main responsibilities include:
- Fundraising and Development
- Strategy and Leadership
- Governance
- External Engagement
- Programme Delivery
- Finance and People
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
Experience, Knowledge and Skills:
- A proven track record of senior leadership and management at a Chief Executive or Director level, likely in the charity or mission-driven sector
- Experience leading a complex organisation, with strong financial oversight, including managing a budget of comparable scale
- Demonstrated success in securing £1.5m+ a year of funding aligned with programme delivery; strong understanding of the connection between mission and sustainability
- Excellent leadership, management and team-building skills with a collaborative working style
- Strong political and organisational awareness, with the ability to navigate diverse stakeholder environments
- Exceptional relationship-building skills and experience working with senior stakeholders across sectors
- Outstanding communication skills—written, verbal, listening, and presenting
Please apply by uploading your CV and a supporting statement responding to the two questions set out in the Recruitment Pack. Your statement should clearly demonstrate your relevant experience, leadership capability and track record in relation to this role. Due to the high volume of CVs received, we can only respond back to the successful candidates.
Employee Benefits
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy.
- 2 Volunteering days per year - pursue a project you’re passionate about
- 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees
- Interest-free travel season ticket loans, bike loans under the “Cycle to Work Scheme” and loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
Other areas of experience may include CEO, COO, Chief Exec, Chief Executive, Director, Managing Director, HR, Finance, Operations.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 10 months
Interviews: 23rd and 24th of March via MS Teams
Join us at The King’s Trust as our new Brand & Marketing Coordinator and play a vital role in helping young people feel inspired, connected and supported.
As part of our growing Brand & Marketing team, you’ll be at the heart of the action - keeping operations running smoothly, supporting colleagues across multiple marketing and fundraising functions, and ensuring our campaigns land with real impact. This is a fantastic opportunity to bring your organisational flair, creativity and energy to a mission‑driven team committed to changing young lives for the better.
In this varied and fast-paced role, you’ll manage inboxes, diaries and key administrative processes, coordinate team meetings and events, support with presentations and documentation, and act as a first point of contact for internal stakeholders. You’ll also work closely with our finance team to keep budgets and supplier processes on track, oversee departmental filing systems, support the Brand & Marketing Director with day‑to‑day admin, and help maintain the smooth flow of information across the wider team. Every task you take on contributes directly to our ability to deliver meaningful campaigns and initiatives for young people across the UK.
We’re looking for someone who’s proactive, organised and enthusiastic someone who enjoys solving problems, building relationships, and supporting colleagues at all levels. You’ll bring strong Microsoft Office skills, experience managing admin within a busy team, and confidence working with a variety of internal stakeholders. In return, you’ll join a supportive, inclusive workplace where your ideas are valued and your development is encouraged. If you’re passionate about helping young people thrive and want to play a key part in a charity making a real difference, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Brand & Marketing Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Brand & Marketing Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Accountant
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.
As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
- Are you a qualified and experienced accountant?
- Are you able to start as soon as possible?
Have you answered yes to these questions?
Do you want the chance to make a real difference?
If you are excited to learn more about this position, please take a read through our recruitment pack.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 29th March 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Traid
Traid is a pioneering charity retailer on a mission to transform fashion for good. Founded in the late 90s, Traid today has twelve stores in high streets across London, a free home collection service and a network of over 700 clothing banks, to give fashion a new lease of life. Traid celebrates individuality and self-expression through fashion, curates the ultimate edits, and actively drives change within the fashion industry. Globally, Traid funds good causes that support and empower the people who make our clothes, from organic cotton farmers to garment workers.
The Role
As the Financial Controller, you will report to the Finance & HR Director and support the Finance & HR Director in leading day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You’ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and external audits.
You’ll also manage the Assistant Finance Manager and play a key role in the organisation’s financial stability and operational success.
In your roles, you will work closely with the Finance & HR Director to support the development and implementation of Financial Policies and processes and ensure compliance with all laws and regulations.
Key Responsibilities
- Lead and oversee the month-end reconciliation process, ensuring accuracy and timeliness of financial reporting.
- Manage accounts payable and accounts receivable functions, including credit control activities, with support from the Assistant Finance Manager.
- Maintain the general ledger and ensure data integrity between accounting systems.
- Coordinate payroll administration and liaise with external payroll providers.
- Prepare management accounts and financial reports.
- Prepare and submit VAT returns in line with regulatory requirements.
- Support budget preparation and variance analysis throughout the financial year.
- Assist with external audit processes and year-end financial statement preparation.
- Support the Senior Management Team with guidance on Financial Policies and Processes.
- Identify opportunities to improve the efficiency of financial processes, systems and compliance.
- Leading the finance team for effective financial management.
- Oversee financial processes and internal controls to ensure organisational compliance.
- Maintain an effective financial dashboard.
Requirements
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification).
- Minimum 3 years’ experience in a hands-on finance role with transactional accounting responsibilities.
- Proven experience managing the month-end close and preparing management accounts.
- High-level Excel proficiency and ability to work with financial data confidently.
- Experience with accounting software (Xero experience is advantageous).
- Proactive self-starter with strong attention to detail and accuracy.
- Right to work in the United Kingdom.
- Experience in the charity sector, including technical expertise in Charity SORP, is advantageous.
Only shortlisted candidates will be contacted.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture - home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Financial Controller is a key role within the Finance team, supporting the Finance Director to deliver a high-quality, efficient and forward-thinking finance function across a uniquely diverse, highly commercial and operationally complex organisation.
The role:
- Support the Finance Director in delivering a robust and effective finance function, providing technical expertise and operational leadership across the organisation.
- Lead the preparation of statutory financial statements and play a central role in managing the annual audit process, liaising with external auditors and stakeholders.
- Drive the implementation of a new accounting system, improving processes, reporting capability and financial insight across the organisation.
- Oversee balance sheet reconciliations, financial controls and process improvements to ensure accuracy, transparency and strong governance.
- Lead on payroll financial control and reporting, ensuring data integrity and robust processes.
- Prepare and monitor cash flow forecasts across multiple entities, identifying risks and supporting decision-making.
- Provide financial leadership on capital projects, supporting accounting and financial oversight of major developments on site.
- Ensure timely and accurate completion of VAT and other statutory returns.
- Support the development of the finance team, fostering a culture of continuous improvement, collaboration and strong financial awareness across the organisation.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of this extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 4 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives.
Operating with a blended income model - combining commercial income, public funding and philanthropic support the organisation offers a complex, engaging environment where finance plays a crucial role in enabling sustainable growth and delivering public value.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant relevant experience
- Demonstrable experience in a Financial Controller or similar role within a complex organisation
- Experience preparing statutory accounts within the charity / not-for-profit sector
- Experience managing external audits and working closely with auditors
- Strong financial control and balance sheet management experience
- Experience leading or supporting finance system implementation or process improvement
- Proven line management experience and ability to develop teams
- Excellent communication skills with the ability to explain financial information to non-finance stakeholders
This role will be based at Alexandra Palace with regular on-site presence required to support collaboration across the organisation.
The closing date for applications is 12th March, with first stage interviews scheduled for 19th–20th March and second stage interviews 26th-27th March.
Applications will be reviewed on a rolling basis ahead of the closing date, so please submit your CV to Robertson Bell, the exclusive recruitment partner, to be considered.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
Location: Onsite in Marylebone
Contract: Fixed-term contract until 2027
Hours: Full-time
Salary: £61,388 per annum
Prospectus is delighted to be supporting our client in their search for a Senior Facilities Manager. The organisation is a renowned, music specialist higher education institution based in Central London, searching for an experienced and proactive professional to lead estate management operations and ensure the smooth running of facilities on a day-to-day basis.
Responsibilities
- Lead delivery of the Estates strategy, overseeing all operational facilities management and ensuring excellent customer service.
- Manage operational teams, service providers, and contractors across soft services, hard services, M&E, fire, telephony, and security.
- Oversee security operations (access, keys, CCTV, security staff) and act as the out‑of‑hours emergency contact.
- Maintain responsibility for key licences, the asset register, and Health & Safety compliance.
- Monitor external contracts, procurement, budgets, and supplier performance to ensure value for money and best practice.
- Manage contract documentation, operational processes, and Estates‑related project work.
- Drive continuous improvement and carry out additional duties as required by the Director of Finance.
Requirements
- Recent experience in a similar role, ideally within the higher education or not-for-profit sector.
- Excellent operations, project, and estate management knowledge, including ability to oversee multiple sights and engaging suppliers/contractors.
- Ability to make quick decisions with significant impact., and take ownership of decisions to successful resolution.
- Proactive nature and strong attention to detail.
- Confident managing teams and supporting professional development.
- High quality communication and interpersonal skills.
Applications will be reviewed on a rolling basis so please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.




