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Page 4 of 8
Watford, Hertfordshire (Hybrid)
£25,000 - £27,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Reporting to Director, Supporter Engagement
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Akshaya Patra UK is not able to offer visa sponsorship.

We are seeking an enterprising, organised individual to join Akshaya Patra UK as our Supporter Engagement Officer. The role is a joyfully versatile one which requires planning, coordination, and a strong 'make it happen' attitude. As the first point of contact for supporters, community groups, and partners, the candidate will ensure every interaction, whether by phone, email, social media, or in-person, is positive, timely, and professional.

A key part of the role will be to build and grow volunteer chapters across the UK, developing local champions who increase awareness and funds for Akshaya Patra. Even as the candidate will invite new supporters to join our mission, managing supporter relationships with a defined portfolio of donors, monitoring income, and contributing to data analysis related to supporter engagement and projects is a key part of the role. In addition, maintaining the inventory of supporter engagement tools and merchandise, ensuring materials are organised, available, and effectively used to inspire supporters.

Knowledge of British culture and geography is welcome, while familiarity with India, its regions, and Indian languages is an added advantage. You will attend meetings and events in London and other parts of the UK as required, with the flexibility to work remotely at other times. The role will play an important part in shaping our future plans and helping us grow our income and impact in the years ahead.

Key responsibilities

  • Manage supporter enquiries, building strong relationships and offering excellent stewardship at every stage.
  • Adopt an enterprising, creative mindset to engage a wide variety of donors and community groups across the UK, thinking innovatively about supporter involvement.
  • Send timely thank-you messages, acknowledgements, and fulfilment communications, ensuring supporters feel valued and informed.
  • Maintain accurate and up-to-date supporter records, monitor income received, and support data analysis to track trends and project future income.
  • Assist with events, appeals, and seasonal campaigns, contributing to planning, logistics and delivery, and ensuring all activities reflect Akshaya Patra’s mission and priorities.
  • Manage the inventory of supporter-care tools, and place orders for new and innovative engagement tools.
  • Develop and produce bespoke supporter and volunteer packs, tailored to motivate and equip individuals and groups to champion our cause.
  • Work collaboratively with the Supporter Engagement and wider fundraising teams, ensuring a cohesive, collaborative, and mission-driven supporter journey.
  • The responsibilities outlined above are not exhaustive and may evolve as the organisation develops. Flexibility and collaborative spirit are essential in a growing charity environment.

Requirements

  • Excellent communication and interpersonal skills, with the ability to support, engage and inspire a wide range of supporters and volunteers.
  • Strong administrative and digital skills, including confident use of databases, spreadsheets, emails, and online communication tools.
  • A hands-on, proactive approach, with the ability to problem-solve, adapt quickly, and take initiative to make things happen.
  • A positive, collaborative, and team-focused attitude, with a willingness to contribute to shared goals.
  • A genuine desire to make a meaningful difference in the lives of children facing disadvantage.
Application resources
Posted by
Akshaya Patra UK View profile Organisation type Registered Charity Company size 11 - 20

Unlimited Food for Education.

Akshaya Patra UK logo Play
School Meals to Children in UK - Akshaya Patra.jpgAkshaya Patra UK Children Feeding.jpg
Posted on: 06 January 2026
Closing date: 05 February 2026 at 13:16
Tags: Business Development, Engagement / Outreach, Social / Support Work

The client requests no contact from agencies or media sales.