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Top job
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £42,000 per year
Maximising income generated from Gift Aid. Working with the Fundraising Directorate, Compliance and risk, and Finance teams
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Page 4 of 110
CB21, Cambridge (Hybrid)
Circa £42,000 per year
Full-time
Permanent
Job description

The Supporter Care Team are responsible for our gift processing and supporter enquiry management. As part of our growth plans, we are expanding the responsibilities of this team to also include fundraising compliance and Gift Aid, an important income source for funding research towards a cure.

The Gift Aid Manager will report to the Senior Supporter Care Manager and will be responsible for ensuring the organisation is up to date on regulatory changes and that we have processes in place for training and monitoring our compliance, refreshing policies where need be. The biggest responsibility of the role, however, is maximising income generated from Gift Aid.  Working closely with colleagues across the Fundraising Directorate, Compliance and risk, and Finance teams, the postholder will also ensure that we follow best practice in raising, recording, processing and claiming Gift Aid, by monitoring, shaping and communicating all associated processes.

Main duties and responsibilities of the role:

Regulation and Policies

· Setting internal compliance policies in line with regulators and in conjunction with our own internal risk and governance. 

· Ensuring we are up to date with regulatory changes and make internal changes to keep us compliant, leading relevant teams to ensure changes are made and carrying out regular checks to ensure we are operating compliantly.

· Ensure the organisation is trained in fundraising compliance and responsible for updating training when required, as well as ensuring training is carried out regularly.

· Manage a central FR risk register related to regulation and compliance and escalating appropriately where needed to ensure swift mitigations are carried out.

· Writing any new policies and seeking the relevant input and approval for internal stakeholders, with particular focus on our central Compliance and Risk function.

Gift Aid Management

· Maximise income from Gift Aid opportunities across Fundraising and Marketing, ensure Gift Aid income is suitably reported and reviewed on a regular basis by income generating teams, monitoring and responding to developing trends and work closely with teams to identify opportunities and activities to grow our gift aid income and promote messaging around tax efficient giving. Ensure Fundraising teams are correctly promoting Gift Aid in products (new and existing) and campaigns.

· Raise the profile of Gift Aid within Fundraising and Marketing as an important source of income, ensuring income generating teams have a clear understanding of Gift Aid performance in their area.

· Responsible for ensuring gift aid policies, processes and training is built into the directorate induction, communication and compliance plans. Develop and keep Gift Aid training and communications up to date to ensure colleagues are equipped to improve Gift Aid performance and ensure accuracy in Gift Aid processing.

· Maintain and improve the integrity and efficiency of Gift Aid processes taking overall responsibility for the end-to-end processing of Gift Aid across Fundraising, escalating issues where necessary and working in conjunction with Fundraising, Data, Compliance and Risk and Finance teams.

· Ensure compliance with all relevant Gift Aid regulatory requirement, both within Alzheimer’s Research UK and by our third-party suppliers and agencies. As the Gift Aid expert, you will liaise with third party fulfilment agencies and fundraising platforms in relation to all Gift Aid matters in collaboration with Fundraising teams.

· Develop positive relationships with HMRC and other charities and organisations sharing insights that will benefit and optimise Alzheimer’s Research UK’s management of Gift Aid

· Responsible for the management of an archiving and document management systems for all Gift Aid declarations and audit trails, including those held by third parties.

· Coordinate any Gift Aid audit requirements including HMRC Gift Aid audit visits and any internal audit assignments, ensuring accepted recommendations are properly implemented. Lead for regular internal audits of Gift Aid declarations and ensure that declarations are re-solicited where necessary.

 

What we are looking for:

· Experience of successfully developing, implementing and managing complex end to end Gift Aid processes within a charitable organisation. Including knowledge and understanding of Gift Aid compliance and GDPR in charity environments.

· Working knowledge of HMRC & Gift Aid regulations and practices and other relevant HMRC guidelines. Working knowledge of Fundraising Regulator and other compliance appropriate to our business model.

· Technical expertise and knowledge of techniques used in audit management and proven experience of monitoring and checking processes and work standards. Experience of running internal compliance and gift aid checks and audits, including writing findings and recommendation reports.

· Experience communicating complex information to a wide range of stakeholders in a way that’s easy to digest and understand. 

· Ability to deliver under pressure and within deadlines.

· Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management. And ability to influence new processes and policies to be implemented.

· Demonstrable ability to constructively liaise, negotiate and constructively challenge the status quo and seek better alternatives, finding practical ways to overcome barriers.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £42,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Application resources
Posted by
Alzheimer's Research UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 23 July 2025
Closing date: 03 August 2025 at 14:19
Job ref: ALZ1125652
Tags: Fundraising, Database Management, Dementia

The client requests no contact from agencies or media sales.