Jobs
Age UK is recruiting for an Executive Assistant and Governance Officer to provide essential support to two Executive Leaders and their associated Trustee Committees. This is an important role at the heart of our leadership team, ensuring seamless operations and effective communication across trustees, executives and stakeholders.
You will manage diaries, coordinate meetings and travel, handle expenses, and oversee departmental administration. Alongside this, you will deliver full governance support for Trustee Committees, including preparing agendas and papers, taking minutes, tracking actions, and ensuring compliance with governance standards. The role also involves organising team meetings and events, supporting recruitment processes, and maintaining accurate records and office systems.
We are looking for someone highly organised, detail-oriented, and confident in managing multiple priorities. Experience in executive support and governance administration is essential, along with strong communication skills and the ability to work collaboratively in a fast-paced environment.
If you want to make a real impact and play a key role in supporting Age UK's mission, please review the job description below and apply today.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 6L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Executive administrative and coordination experience -diary management, travel support to Directors and teams and processing expenses etc. A, I, T
* Charity governance experience - agenda planning, meeting organization, minute-taking, managing action logs and supporting governance processes A, I
* Experience of organising events. A, I
* Experience of maintaining electronic files and records and managing confidential material. A, I
Skills and Knowledge
* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I
* Excellent communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I
* Understanding of governance frameworks and board-level protocols. I
Personal Attributes
* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. I
* Ability to prioritise work and meet tight deadlines. I
* Able to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I
* Ability to work with discretion on confidential matters. I
* Strong attention to detail and integrity in managing sensitive information. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel
Start date: As soon as possible (Spring/Summer 2026)
Salary: £38,422 p.a. (FTE)
Benefits: 38 days (FTE) annual leave (including bank holidays) so that leave can be taken when you wish, not necessarily on the fixed bank holiday days / Christian calendar. Pension Scheme. Flexible working arrangements. Access to co-working budget
Hours of work: Full-time or part-time (1 FTE or 0.8 FTE) worked flexibly around business needs (28 to 35 hours per week)
Contract type: Permanent contract
Do you feel passionate about supporting a charity who are reshaping the systems that support children and young people across the UK? Do you want to develop skills and get involved in a range of innovative social research and design initiatives? Do you want to join our impact driven team?
Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Research and Design Officer to join our dynamic team.
The Research and Design Officer plays a crucial role in our work at Dartington. They work alongside experienced Leads, Senior Researchers and Designers, to support a varied portfolio of research and design projects.
This ‘Officer’ role is sometimes also referred to elsewhere as a research or design ‘associate’, ‘fellow’ or ‘consultant’.
Key duties include data collection and analysis, covering both qualitative research and design engagements (workshops, interviews, and focus groups – with young people, practitioners and system leaders) and quantitative work (surveys, synthesis of secondary and administrative data).
The Research and Design Officer also plays a key role in synthesising learning and insights, into digestible, engaging reports and outputs for a varied mix of clients and partners.
As well as strong research skills, the candidate will also bring a strong approach to co-design, facilitation and visual design.
The Research and Design Officer works with our wider team to ensure that we approach our work with rigour and integrity. This includes an intentional focus in putting our anti-racist and equitable principles into practice, and preparing materials for ethical review.
Research and Design Officers work across multiple concurrent projects and report directly to experienced Leads (who specialise in research, evaluation, service design, youth and community engagement, and systemic change).
The role demands a highly relational approach – working with a diverse range of clients, partners and working styles - flexing approaches as required. It also requires an ability to effectively context-switch and manage a varied workload and set of priorities. It will suit a candidate that thrives with a varied workload, is able to effectively prioritise and communicate well.
This is a fantastic opportunity to learn, develop new skills and experiences, and be part of a passionate, curious and highly skilled team.
If this sounds like you, we’d love to hear from you.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
Creating thriving futures with and for children and young people


The client requests no contact from agencies or media sales.
Publishing Assistant (12-month fixed-term contract)
Salary: £30,500
Reports to: Senior Assistant Editor
Application closing date: Wednesday 8 April
Please note we reserve the right to close this vacancy subject to a high volume of suitable applications.
Purpose of job: Administrative support across the journal portfolio in managing the peer review process and in the general running of the editorial offices
Interview Date: Wednesday 29 April
About us
The British Ecological Society (BES) was the first ecology society to be established anywhere in the world.
We are now one of the biggest scientific societies for ecologists, with a membership of over 7,000 across 125 countries. We foster the study of ecology and support the ecology community at all stages of their careers through our journals, meetings, grants, and education and policy work. Our vision is for nature and people to thrive in a world inspired by ecology.
About you
We are seeking an enthusiastic and self-motivated individual to join our friendly publishing team at the British Ecological Society (BES) and support the team in the general running of the BES’ portfolio of ecology journals.
You’ll be looking to build a career in scientific publishing and be eager to learn from a team of internal colleagues and external academic editors. You’ll enjoy staying on top of a range of tasks and be great at working independently and as part of a busy team. You’ll have excellent attention to detail and be effective, friendly, and customer-oriented in your email communications.
The successful candidate will become part of a team seeking to excite and inspire our various audiences in ecology at a time when our science has never been more relevant for society.
About the role
Working across the BES journal portfolio, the Publishing Assistant will:
- Check in new submissions of scientific papers to ensure that manuscripts are complete and authors have adhered to journal policies before passing manuscripts on to Editors for content evaluation.
- In collaboration with the editorial team, monitor progress on manuscripts in the submission system to identify and help resolve potential bottlenecks in peer review.
- Assist in managing the journal inboxes, dealing with straightforward manuscript-related messages from authors, reviewers and external editors.
- Ensure that accurate records are maintained in the submission system on the processing of all manuscripts.
- Carry out post-acceptance checks on manuscripts and liaise with production team when requested, particularly during periods of annual leave for editorial office colleagues.
- Assist in regular performance statistics reporting across the journal portfolio.
- The post holder will also have some opportunity to learn about other aspects of editorial office management, including journal development and marketing and support promotion of articles via social media accounts and press releases.
Requirements
Essential
- Good attention to detail
- Ability to organise time and prioritise tasks effectively
- Adaptable, with good interpersonal skills
- Ability to communicate information clearly both face-to face and in writing
- Capacity to work both independently and within a team
- Experience with MS office products and, ideally, content management systems and databases
- Understanding of, and familiarity with, social media and other digital publishing tools
- Education to degree level (or equivalent)
- An interest in a career in STM journals publishing
Desirable
- An interest in ecological science
- A degree in a relevant subject area
Applicants must have the right to live and work in the UK. Successful applicants will need to provide evidence that they have the right to live and work in the UK. The BES is unable to provide visa sponsorship and unable to hire anyone living outside the UK.
To apply
Please follow the link below to apply for this role, providing your CV and a covering letter detailing why you are suitable for the role, along with answering the application question.
We would also value your time in completing a short EDI survey following your application. This survey is anonymous and plays no bearing in your application, but helps our work in making sure our recruitment is inclusive and diverse.
Benefits
4-day week
The BES offer a voluntary, opt-in 4-day working week model for all full time staff. Staff who opt-in may work 32 hours over 4 or 4.5 days at no loss of salary.
Leave
Employees receive 25 days annual leave, increasing by 1 each year to a maximum of 30 days, plus additional leave between Christmas and New Years.
The BES also offers a generous paid sick leave policy.
Pension
The BES contributes the equivalent of 8% of your annual salary into a sustainable pension fund. You are welcome to top this up at with your salary at your own discretion.
Well-being
The Society runs monthly well-being activities, including social trips, creative courses and sustainable gifts.
Hybrid Working
BES staff are based at least 10 days per month at our office near Old Street in London.
We endeavour to make our new custom-designed office a relaxed environment, with a casual dress-code, free coffee, fresh fruit, pastries and toast, and regular social activities.
The office adjoins a beautiful canal where you can watch the local wildlife (currently many varieties of nesting birds!). We have dedicated break-out working space, and a dedicated private well-being room.
We are working towards a world inspired by #Ecology in which nature and people thrive.
We are recruiting a Grants Support Administrator to join our dynamic Grants and Programmes team. This role is key to ensuring the smooth running of our grants processes (both applications and live grants management) and to provide general administrative support to the Grants and Programmes team and its Directors.
The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.
In the role of Grants Support Administrator, you will be responsible for responding to general enquiries from potential and current grantees and developing and maintaining FAQs for responding to applicants and grant holders. You will work with the Grants Coordinators in processing grant applications through to award or rejection, with managing and processing live grants, and updating records on Salesforce (the Foundation’s applications and grant management CRM). You will also assist with the processing of invoices and expense claims, keeping communication materials up-to-date, and supporting Grants Coordinators with grant-holder events and meetings at the Foundation’s offices.
As a member of the wider Foundation administrative team, you will also provide ad-hoc support to Office Services and the Nuffield Foundation’s Leadership Team when required, including supporting Trustee and Committee meetings when needed.
We are looking for someone with excellent administrative and coordination skills, strong communication and liaising abilities, and a problem-solving mindset. You will have experience of previously working in administrative roles, and have knowledge of office systems and processes. You will enjoy working with teams and be comfortable of working with a range of people across multiple workstreams. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role. Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (BST) on Wednesday 15th April 2026, with interviews taking place on Tuesday 5th May 2026. We are hoping for the successful candidate to start as soon as possible after this.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
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28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.
This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.
In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.
The key responsibilities of the role are to:
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Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.
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Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.
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Coordinate monitoring and evaluation schedules and data collection.
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Coordinate steering group meetings.
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Coordinate communications and agreements with facilitators, programme contributors, partners and venues.
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Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.
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Support the Director of Programmes in moderating applications and conducting applicant interviews.
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Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.
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Coordinate logistics for both in-person and online programme sessions.
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Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.
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Support logistics and administration for facilitator training and development sessions.
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Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.
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Conduct desktop research in line with the location decision framework when establishing locations for future programmes.
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Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.
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Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.
About You
We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.
How to Apply
If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.
We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.
Key Dates
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Applications close: 11:59pm Sunday 26 April 2026
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Initial interview (online): Wednesday 13 May 2026
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Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Manager Department: Income Generation and Partnership Development
Reports to: Director of Income Generation and Partnership Development
Hours: Full time, (part time and flexible arrangements considered)
Salary: £30k-£38k (pro-rata if part time and dependent on experience)
Contract: Fixed term for 2 years, potential to extend depending on funding
Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum
Role purpose:
To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff.
Key deliverables:
Strategy & Income Growth
• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving
• Set and monitor income and engagement targets, using data insights to refine and improve approaches.
Campaigns & Appeals
• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.
• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.
• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.
• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director.
Donor Engagement & Stewardship
• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
• Attend events as required to meet donors.
Data Management & Reporting
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).
• Use the database to track donor engagement and manage contact strategies.
• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.
Collaboration & Support
• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.
In undertaking these roles, the postholder should also have regard to: -
• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager.
Please find attached the full job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
- Coordinate referrals, assessments, and service allocation
- Organise groups, drop-ins, and community activities
- Support delivery of counselling and advocacy services
- Manage schedules, bookings, venues, and online sessions
- Handle enquiries, inboxes, and appointment coordination
- Maintain accurate records and support reporting (GDPR compliant)
- Support service users with access, adjustments, and signposting
- Liaise with staff, volunteers, and external partners
- Monitor capacity and escalate risks or issues
About You
Essential
- Experience in administration, coordination, or similar role
- Experience in community, voluntary, health, or social care settings
- Understanding of autistic/neurodivergent needs
- Strong organisation and communication skills
- Confident IT skills (databases, email, online platforms)
- Commitment to inclusive, person-centred practice
Desirable
- Lived experience of autism
- Experience coordinating groups or supporting volunteers
- Knowledge of local services
Additional Information
- Community-based role with some evening/weekend work (with notice)
- Training and development provided
Please submit a CV and cover letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Engineer
Location UK Wide
£37,904 per annum (pro rata for part time) plus a market supplement of £3993
Ref: 147REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As the Senior Engineer, you will lead the production and technical review of project and programme outputs.
You will manage typical projects and low risk programmes. Your work will make a strong contribution to the Walk Wheel Cycle Trust’s vision by delivering high impact and innovative solutions.
You will work as part of a multidisciplinary team, including designers, engineers, technicians, and other technical specialists.
Your role is to support the successful delivery of projects and programmes that align with the Trust’s strategic priorities.
What You’ll Be Doing
- Manage typical projects and low risk programmes from start to finish.
- Lead the creation and technical review of project and programme outputs, using your recognised technical expertise.
- Understand when existing technical guidance is not enough and know how to work effectively when guidance is limited or does not exist.
- Provide line management, supervision, or mentoring to colleagues in more junior roles.
This role is ideal for someone with strong design skills who’s ready for a real challenge and wants to use their expertise to improve the world around them. As a Senior Engineer, you’ll take the lead on delivering innovative, high‑impact projects that make walking, wheeling and cycling safer and more enjoyable for communities across the UK. You’ll work at the forefront of sustainable transport design — pushing boundaries where guidance is limited, shaping solutions that genuinely transform places, and mentoring others as you go. If you're driven by creativity, responsibility and the desire to leave a positive legacy, this is a role where your skills will truly make a difference.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- You have either a degree (or an equivalent qualification) in a relevant subject such as Civil Engineering or another clearly relevant and demonstrable specialism, plus at least 2 years of relevant experience or 5 years of relevant work experience without a degree.
- You can use design software confidently and competently.
- You have up to date working knowledge of sustainable transport design and delivery.
This includes awareness of innovation, best practice, inclusive design, and the use of technology. - You have thorough working knowledge of current health and safety legislation and practices, including how to correctly apply the CDM Regulations.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 28 April 2026
- Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Engineer
Location UK-wide
£33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 134REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within commuter distance of any UK hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
What You’ll Be Doing
- Manage straightforward projects from start to finish through all RIBA stages.
- Use technical expertise to produce accurate and reliable project outputs and deliverables.
- Engage with internal colleagues, external partners, regulatory authorities and other key stakeholders during project delivery.
- Contribute to business development activities by preparing agreed project proposals.
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- A degree or equivalent qualification in a relevant field, such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another relevant and clearly demonstrated specialism, with at least two years of experience. OR five years of work experience in a relevant role.
- Competence in using design software that is appropriate for the role, eg AutoCAD suite including Civil 3D and other packages.
- A working understanding of guidance and good practice in healthy street design, including inclusive design principles and a holistic approach to creating places.
- A working understanding of health and safety management, including how to apply the CDM Regulations.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 28 April 2026
- Interviews will be held via Microsoft Teams over a two week period commencing 11 May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process
We're the charity making it possible for everyone to walk, wheel and cycle



Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.
About the role:
Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.
About you:
Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £36,547 - £39,372
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA847
Main Purpose and Scope of the Job:
Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.
Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.
Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.
Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.
Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
Are you a forward-thinking finance professional who wants to use your skills to change lives? Are you highly motivated, organised with an eye for detail? Do you enjoy responsibility and working with figures, solving problems and completing tasks to a high standard?
Help empower a global community by leading finance at Shift.ms and its trading subsidiary, realworld ms. We’re looking for a highly organised and self motivated Finance Manager to support its growth ambitions. Reporting directly to the CEO and Head of Operations, you’ll turn figures into insights, helping us solve problems and shape the long-term strategy that allows us to support more MSers than ever before.
Location: Remote position based in the UK. Monthly travel to Leeds is required.
Why Shift.ms?
Shift.ms, the social network for people with MS (MSers), launched in 2009. Founded by MSers, for MSers, the charity supports many thousands of recently diagnosed people across the world as they make sense of MS. Shift.ms has an engaged, global community of over 80,000 members, driven by people with MS. From diagnosis, MSers join to connect with others, get the support they need, and together, learn to proactively manage their MS.
realworld ms was founded in 2024, realworld ms operates as the industry-facing subsidiary of Shift.ms. realworld ms enables MS stakeholders to draw on real-world evidence to develop products, treatments and services that meet today’s MSer needs.
What we expect from you
Working alongside the Head of Operations, CEO and department heads, your responsibilities will cover Shift.ms and its wholly owned subsidiary, realworld ms ltd, as follows:
Financial management
-
Be the primary point of contact for our Treasurer, Accountant and External Auditor;
-
Review and constantly improve processes and internal controls for finance;
-
Lead the development of annual budgets and shorter/longer term forecasts as needed;
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Manage accounting, budget and cash flow, and working with the CEO, develop cost reduction strategies as needed;
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Prepare monthly management accounts incorporating variance analysis of budgets vs. actuals and headline narrative;
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Manage monthly payroll with an external payroll provider;
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Draft consolidated statutory accounts for audit and lead the coordination of year-end audit;
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Prepare quarterly VAT returns for the Group and be the main point of contact for HMRC;
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Make recommendations for corporate gift aid donations based on performance and future forecasts for the subsidiary;
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Present finance updates in-person at quarterly board meetings normally held in London;
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Manage and lead FinCom meetings, typically held quarterly;
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Attend the trustee annual away weekend.
Bookkeeping
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Lead the financial operations of the charity including recording transactions onto the finance system (Quickbooks), managing cashflow, invoicing, accounts payable/receivable, processing of purchase invoices and supplier payments;
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Complete month end reconciliations as part of the preparation of monthly management accounts;
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Track, calculate and process intercompany recharges to ensure costs sit within the correct entity;
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Track and ensure correct treatment and reporting of restricted/unrestricted funds;
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Process employee, volunteer & trustee expense claims;
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Manage the relationship with an external payroll bureau, liaising with them to ensure payroll is processed accurately and paid on time;
-
Support employee onboarding including obtaining details for payroll and pre employment checks.
Other
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Collaborate with senior stakeholders on projects and reporting;
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Track income receipts and projections for weekly income generation calls with heads of department;
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Process gift aid claims;
-
Renew insurances.
Qualifications, skills and abilities (E= Essential D = Desirable)
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Be part or fully qualified with a professional accounting qualification ACCA, CIMA or ACA, with at least 2-3 years post qualification experience. (E)
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Employment history in a charity/3rd sector role (D)
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Good understanding of charity reporting requirements and Charity SORP (E) especially the technical application of income recognition requirements for the charity and its subsidiary
-
Experience of VAT reporting (E) including an understanding of VAT recovery with respect to business and non business for charities, place of supply (overseas transactions)
-
Experience in developing organisational budgets/forecasts (D)
-
Good analytical and communication skills (E)
-
Strong organisational, time management, and prioritisation skills (E)
-
Excellent attention to detail (E)
-
Excel and google sheets to at least intermediate standard. (E)
-
Experience of accounting software packages (E) (Experience with Quickbooks (D))
-
Comfortable operating in a change environment (D)
-
Awareness of confidentiality and the need to comply by the UK GDPR (E)
We're an equal opportunity employer. We’re looking for the best candidate based on the value they can add. Our culture is hugely important to us and we welcome applicants of all race, colour, religion, sex, sexual orientation, gender identity, or disability status. We encourage all candidates who believe they have the required qualifications and experience to apply.
Other information
Hours: 22.5 hours a week
Salary: £40,000-45,000 per year FTE dependent on relevant expertise
Annual Leave: 25 days per annum (leave entitlement is pro rated for days worked), plus public holidays and 3 days between Christmas and New Year.
Employee benefits: Generous life assurance and pension schemes, committed learning and development budget for each staff member, flexible working.
The role closes on midnight on Monday 6 April but we will be conducting rolling interviews.
#finance #finance planning #accountant #accounting #finance manager #finance strategy
In your cover letter, please tell us why your experience aligns with the job description.
The client requests no contact from agencies or media sales.
We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.
As Head of Housing Support, you will:
Lead & Inspire
- Provide strategic leadership for Housing Support Services across the UK.
- Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
- Embed a culture of collaboration, high performance and trauma‑informed practice.
Drive Operational Excellence
- Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
- Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
- Oversee tenancy management, rent setting, arrears management and income recovery.
Shape the Future
- Influence policy, develop best‑practice procedures and contribute to organisational strategy.
- Build strong partnerships with local authorities, housing developers and external stakeholders.
- Represent Life at networking events and act as an ambassador for the charity.
Lead with Purpose
- Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
- Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
- Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.
About You
We’re looking for someone who is:
- A values‑driven leader committed to Life’s mission and vision.
- Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
- Skilled at leading high‑performing teams and developing individuals.
- A confident communicator with excellent relationship‑building and presentation skills.
- Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
- Highly organised, strategic, creative and able to work under pressure.
- Passionate about trauma‑informed practice and delivering outstanding client outcomes.
Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £45,655 per annum
Hours: 35 hours per week, 5 days per week
Location: Home Based with Extensive Travel across Midlands and South East
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About Emerging Futures
The Joseph Rowntree Foundation is an independent social change organisation, working to support and speed up the transition to a more equitable and just future, free from poverty, where people and planet can flourish. Our Emerging Futures programme, established in 2022, has 3 aims:
- We support, shield, connect and nurture organisations and collaborations demonstrating what just and regenerative futures could look like
- We build capacities and create conditions that will move us towards regenerative and just futures
- We learn and model the behaviours and ways of working that are required of wealth-holders in these times of transition.
We are working with partners across multiple fields who are shaping new ideas, new power structures and new infrastructures for long-term systems change.
Now in the second year of a five‑year, £45 million commitment approved by our Trustees, Emerging Futures is continuing to develop programmes across place‑based work in York and the North East, transformative wealth practices, and regenerative futures.
We are building a new Conditions and Capacities team, which this role will be a key part of – a growing, collaborative team dedicated to ensuring we have the organisational conditions and individual and collective capabilities needed for this work - including team stewarding, learning and knowledge infrastructure, storytelling and programme management systems.
About the role
We are looking for a Programme and Partnerships Coordinator to ensure the smooth operation of programme and partnership management systems across all Emerging Futures programmes, ensuring our programme and partnership management systems reflect our commitment to centering equity, power and justice in our work.
In this role, you will assist programme teams in tracking progress, monitoring budgets and gathering information to enable seamless delivery. Working closely with the Programme and Partnerships Lead and the Core team, you will help develop and implement programme and partnership management systems, while collaborating with the Procurement and Finance teams to maintain strong relationships throughout contracting processes.
You will also manage the administrative aspects of commissioning and contracting, ensuring information is provided on time and that partners experience a smooth and efficient process. A key part of the role is managing programme information within Emerging Futures and the wider JRF, working alongside other members of the conditions and capacities team to capture insights and share and embed learning across knowledge systems.
Additionally, you will gather and analyse data about our partners, sharing insights across the team, and scan emerging ideas and practices in programme operations. By identifying opportunities for Emerging Futures to pilot and learn from innovative approaches, you will help the programme remain at the forefront of programme management practice.
This is an exciting opportunity to contribute to a dynamic programme and help shape the way we work and learn in partnership with others.
About you
Our ideal candidate will have a strong understanding of project management tools and techniques and be able to apply anti-oppressive principles and practices to the design and development of operational systems. You will have experience supporting the delivery of complex projects in fast-changing contexts, alongside a proven track record of successfully managing relationships with external stakeholders who have diverse expertise and needs. Equally, you will be adept at building positive, collaborative relationships across internal teams with different priorities and ways of working.
You will be highly organised and skilled at prioritising tasks, maintaining accurate and up-to-date information and ensuring it is easily accessible to others. Strong interpersonal and communication skills are essential with a good level of numeracy to understand and convey financial information. You will have excellent skills in IT, including MS Office, Google Drive, online meeting platforms and project management/collaboration tools such as Asana, Mural and Notion.
How to apply
If you share our passion and this role sounds like you, we’re looking forward to hearing from you.
Please submit your CV and supporting information via our website.
The closing date for applications is 22nd April 2026
Interviews will take place on 6th & 7th May 2026.
Additional Information
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.
We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.
We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.
At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).
We offer a supportive and flexible workplace. More information on JRF Benefits can be found on our online platform.
We encourage you to read our EVP, which again is located on our online platform.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.
The client requests no contact from agencies or media sales.
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
- Act as the central point of contact for all safeguarding concerns
- Coordinate referrals, maintaining accurate and compliant records
- Support staff in recognising and reporting concerns
- Liaise with statutory agencies such as local authorities and police
- Monitor trends and escalate risks appropriately
Complaints Management
- Lead and oversee the end‑to‑end complaints process
- Ensure fair, consistent, and timely resolution
- Conduct or support investigations
- Maintain clear, auditable complaint records
- Communicate professionally and transparently with complainants
Assurance, Risk & Continuous Improvement
- Provide assurance that risks are identified, recorded, and managed
- Produce regular reports for senior leaders and trustees
- Support internal audits and external inspections
- Analyse data to identify themes and embed organisational learning
- Contribute to policy development and staff training
About You
We’re looking for someone who is:
- Highly professional, organised and confidential in their approach
- Able to work independently and make sound judgements
- Compassionate, proactive and committed to our charity’s values
- Confident in communicating with a wide range of stakeholders
- Skilled in analysing information and producing clear reports
Essential experience:
- Managing safeguarding concerns in a charity, public, or regulated setting
- Handling and investigating complaints
- Strong knowledge of safeguarding legislation
- Experience with risk management and assurance processes
Desirable experience:
- Working within the charity or voluntary sector
- Supporting audits or regulatory inspections
- Training or qualifications in safeguarding, social care, law, or investigations
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, Monday – Friday
Location: Home based but there is a requirement to be based in The Midlands
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
