Project Manager Jobs

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

• Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
• Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
• Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
• Act as the first port of call for all queries relating to operational management.
• Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
• Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
• Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
• Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions. 
• Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
• Manage processes and relationships with team members and external providers to ensure cost-effective practice.
• Support senior expedition leaders to deliver expeditions on budget.
• Manage the process of reconciliation following the return of our programmes.
• Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
• Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
• Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
• Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
• Represent the charity as an ambassador in a range of public fora.
• The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
• Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team. 
• Be ‘on call’ during operational periods as part of a duty rota.
• Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.

 28hrs per week

£31,686.4 per annum pro rata (Hybrid) (FTE £39,608)

£28,806.4 per annum pro rata (Home Based) (FTE £36,008)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone to develop and manage a portfolio of trusts, foundations and grant makers with the capacity to give 5 and 6 figure grants to fund our work across the UK.
• Someone who can research and write compelling and creative applications for a range of projects, such as our support services in units/wards based in hospitals across the UK.
• Someone who has experience in developing and implementing effective stewardship plans to build strong and long-term high value relationships.
• Someone who can work collaboratively with multiple teams to ensure efficient and effective information gathering to write insightful impact reports for funders.

How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: Applications by end of day 17th June, 1st Stage Interviews wc 24th June online and 2nd Stage Interviews wc 1st July potentially in person at our offices in London.

Compliance statements:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please refer to our privacy policy on our website. 

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR team. 

About Kinship:

Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated HR Project Manager to join their team and support their mission.

Purpose of Role:

The purpose of this new role is to support the growth of Kinship by significantly contributing to infrastructural development, ensuring effective day-to-day operations, and seamless delivery of the HR function. As a pivotal role within Kinship, the HR Project Manager will lead on all employee lifecycle activities, creating high levels of engagement and positive experiences for staff.

Working in partnership with the Interim Head of People and Culture, Director of Finance, People and Performance, the wider management team and Kinship’s external HR consultants (HR Dept) to design, develop and embed a high-quality HR function to support the employee life cycle.

Key Responsibilities:

- Ensure all HR matters are handled fairly, consistently, and in line with legal requirements and policies.

- Act as the first point of contact for HR queries and provide guidance to line managers.

- Lead the collation of monthly payroll data and ensure its accuracy.

- Manage HR systems and databases to process employee data in line with GDPR regulations.

- Oversee the recruitment and onboarding process, ensuring an excellent experience for candidates and hiring managers.

- Contribute to the development of Kinship's induction framework and deliver induction sessions for new joiners.

- Identify learning and development needs within the charity and create cost-effective learning plans.

- Support the development and delivery of an effective performance management framework.

- Manage an employee relations caseload and provide support and guidance to line managers.

- Contribute to the development of Kinship's EDI framework and embed EDI principles across the charity.

Skills & Experience Required:

- Demonstrable experience of supporting the development of a high-quality HR function.

- HR certification (e.g., CIPD Level 5 qualification) is essential.

- Strong knowledge of HR best practices, employment laws, and regulations.

- Excellent administrative and data management skills.

- Effective written and oral communication skills.

- Strong interpersonal skills and the ability to work collaboratively.

- High level of accuracy and attention to detail.

- Ability to work on own initiative and manage workload effectively.

- Experience of working in a dynamic and fast-changing environment is desirable.

Compensation & Benefits:

- Competitive salary

- Full Time/Perm Position

- Hybrid Working (3 Days in Office in Vauxhall, London)

- Pension scheme

-- 30 days of holiday per year, plus bank holidays

- Opportunities for personal and professional development

- A supportive and collaborative working environment

If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by 17th June 2024. We look forward to welcoming you to the Kinship family!

Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.

About the role 

Smart Works Reading is an ambitious, rapidly expanding charity, empowering women to regain their confidence and secure employment across the Thames Valley. We are seeking an experienced and driven Fundraising Manager to spearhead our fundraising efforts and cultivate sustainable revenue streams.  Join our small, passionate team to empower women back into employment.

We are seeking an experienced permanent Fundraising Manager for an experienced major donor fundraiser to make a significant difference and work in close partnership with both our Board of Trustees and the head office in London.  

The successful post holder will be forging relationships with local businesses, as well as researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.

If you're passionate about transforming women's lives by helping them regain their confidence and self-worth, whilst playing your part in bettering our community, we want to hear from you. 

What you'll be doing

• Build excellent relationships with corporate and community partners, generating awareness and income for the centre, from a range of revenue streams, including grants, events and corporate fundraising
• Maintain an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board
• Develop and manage a portfolio of high-net-worth individuals, cultivating relationships to secure substantial philanthropic gifts
• Project lead our flagship Cycle for Smart Works challenge, recruiting teams to achieve £50K+ revenue
• Research and identify prospective grantfunders, writing and submitting high-quality applications and proposals
• Delivering excellent grant management and stewardship updates
• Represent Smart Works Reading at high-profile events and meetings, engaging with influential individuals and key stakeholders

What you'll have 

• Experience in securing five and six-figure income from a variety of philanthropic sources, including corporate partnerships
• Entrepreneurial mindset towards our fundraising strategy
• Proven success in identifying, cultivating, and inspiring donors to support the cause
• Excellent interpersonal and networking skills, with the ability to build strong relationships with a diverse range of stakeholders
• Outstanding written and verbal communication abilities, tailored to various audiences and platforms
• Experience working with grant applications and/or funding proposals and utilising a range of tools to identify new funding opportunities
• Excellent written communication skills and strong attention to detail
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact
• Passion for empowering women and improving lives in the local community

What we offer

• Flexible/Hybrid working role, office based 2 days a week
• Circa £40,000 FTE depending on experience
• 25 days annual leave plus bank holidays
• Pension
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events, and pop-up shops

How to apply

Please submit a CV by 30th June. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

Senior Project Officer, Active Travel

Scotland

£32,145 per annum (pro rata for part time hours)

(Ref: SUS4277)

Full-Time 37.5 hours per week, happy to talk flexible working

Base: Scottish Borders Council HQ, Melrose, Sustrans hubs, Edinburgh & Glasgow, and with flexibility to work from home a proportion of the time.

About the role

This is an exciting opportunity to join Sustrans as part of the Strategic Partnerships team, working in partnership with Scottish Borders Council to facilitate a strategic approach to active travel infrastructure development and delivery in the council area, as well as providing support with active travel policies and proposals for the council's planning and pipeline projects.

As the Senior Project Officer, you will be working in partnership with external organisations and across council departments to identify and develop opportunities for investment in active travel. This may involve conducting assist research to demonstrate demand for investment in active travel infrastructure.

This role will involve regular travel most weeks. The focus of this role will be across the Scottish Borders Council area. We may occasionally need you travel further during the course of your work including occasional visits to Sustrans Offices and overnights stays.

About you

You should have experience in (at least) one of the following: transport planning, land use planning, urban design, traffic engineering, sustainable transport project delivery. 

You will also be experienced in working with partners across various teams, and able to build strong working relationships.

You should have the ability to work independently and be able to make decisions with minimal supervision, as well as have excellent report writing skills. 

We ask you demonstrate knowledge of the funding context for active travel in Scotland. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 07 July 2024. 
• Interviews will take place in via MS Teams during the 16th or 17th of July 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

As a Proramme Manager you will be responsible for managing a portfolio of Leap’s funded and paid-for programmes. This includes planning and overseeing delivery, coordination with referral partners and managing programme budgets. You will need work with colleagues across the organisation to ensure all organisational needs around impact, evaluation, case studies and other communications are met. 

Taking the lead role in all aspects of the project planning to ensure effective delivery of the project as well as supporting  Leap’s trainers to deliver the programme and ensure that any learning from delivery is shared.

Working with Leap's management team you will ensure successful relationships with funders and reporting requirements are met. 

Role: Community and Participation Manager

Contract Type: Permanent, 0.8FTE - 30 hours per week

Salary: Up to £26,400 (pro rata of £33,000), 20 days per annum plus bank holidays (pro rata), 4% employer pension contribution

Reporting to: Head of Neighbourhoods Responsible for: Freelance staff and Volunteers (subject to projects and programmes)

New Art Exchange (NAE) is a pioneering creative space in Hyson Green, Nottingham. We’re the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority. We set out to reshape the contemporary art narrative by championing diversity and inclusivity and by providing a platform for underrepresented voices in the art world. 

Purpose of the role

The Community and Participation Manager will be a key member of NAE’s Neighbourhood’s team, responsible for ensuring the effective planning, coordination, and delivery of a wide range of community projects and events that engage and inspire our local communities (predominantly from the Global Ethnic Majority). Based from within NAE’s purpose built creative space, in the heart of one of Nottingham’s most diverse areas - Hyson Green, the post holder will work with local community partners, schools and other key stakeholders to ensure the community programme is representative of the diverse voices from our local communities and has their involvement through all that we do.

Main duties of the role

With strategic oversight from the Head of Neighbourhood develop and deliver a diverse range of activity with and for the community including (but not limited to) workshops, festivals, conferences, and functions, ensuring they are aligned with NAE’s overall vision, goals and budget.

Supporting the Head of Neighbourhoods to identify and secure external funding opportunities, sponsorships, and partnerships to support the events when required.

Act as lead contact with key stakeholders, including community groups, schools, partners, citizen panels, artists, vendors, and local authorities, to ensure smooth collaboration and communication.

Support the Comms team to develop and implement marketing and promotional strategies to raise awareness of projects and events with a focus on attracting diverse audiences.

Manage budgets and financial reporting for community projects, ensuring that expenses are within budget and that financial records are accurate and up to date. In line with the overarching Neighbourhoods strategy, develop project plans, budgets, and timelines and maintain accurate records.

Ensure compliance with relevant health and safety regulations and obtain necessary permits and licenses.

Lead project staff (including contracting and acting as project manager and day to day contact for them) which will consist of freelancers, contractors, and volunteers.

Track progress, address issues, and produce reports and evaluations for internal and external stakeholders, including NAE’s Senior Management Team and local community leaders.

Employee Benefits: 

20 days per annum plus bank holidays (pro rata), 4% employer pension contribution

For further information please refer to the job description attached below.

How to apply

Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria. Applications should be sent via 'Quick Apply' by 5pm on Wednesday 19 June 2024.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Media & Communications Manager (Partnerships).

The Media and Communications Manager (Partnerships) is a pivotal member of the Media team and the broader Communications Department at UNICEF UK, tasked with driving strategic and impactful communications for our partnerships. These partnerships encompass UNICEF UK’s collaborations with the private sector, philanthropic entities, and foundations.

In this role, you will spearhead relationships with key communications contacts at our corporate partners, shaping and executing visionary media and communication strategies to elevate the profile of UNICEF UK and our partnerships.

Your expertise in leading internal communications and media projects, as well as your ability to collaborate with multifunctional teams, will be essential in delivering comprehensive marketing and communications plans encompassing paid, owned, and earned media.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Friday 21 June 2024.

Interview date: Week commencing Monday 22 July 2024.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Title: Programme Manager

Salary: Local terms and conditions apply

Location: Accra, Ghana

Contract: 2 year Fixed Term Contract

Hours: Standard office hours - 35 hours per week

About the role

Sightsavers Ghana office is currently seeking a Programme Manager to implement, develop, design, and monitor in country projects. The Programme Manager will also identify and contribute to programme growth and development in collaboration with partners and colleagues.

The Programme Manager duties include;

• Supporting partners by providing technical advice and expertise on the core thematic areas of Sightsavers work and give guidance to ensure the successful implementation of projects.
• Support the development and implementation of country advocacy plans in line with projects and represent Sightsavers at the appropriate forums with partners and stakeholders.
• Lead on partnership assessment initiatives and develop a coherent plan of partner capacity building, and support project officers in the implementation of those plans.
• Oversee the work of the Programme Officers to manage all aspects of the project cycle including planning, implementation, monitoring and evaluation to ensure project documentation and reporting is of a high quality and meets donor/compliance requirements.
• Ensure that all aspects of the programme are effectively monitored and evaluated on an ongoing basis and that learning is systematically used to continuously improve all projects and programmes, in country and share across the organisation.
• Work collaboratively with Senior Programme Manager and finance colleagues to monitor project budget and expenditure, advising on financial trends and to support the strengthening of partner financial capacity.
• Lead the programme team to develop a plan for the office which reflects country and organizational priorities and deadlines and use this to ensure effective ongoing programme delivery.
• Support the Senior Programme Manager to contributes individual and country learning/ experience into broader organisational learning and policy development.
• Support the country team in developing a system for monitoring and evaluating country programme portfolio performance.
• Provide direction and support to assist country research teams and help them to identify operational research opportunities to improve the efficiency and effectiveness of NTD elimination efforts, prevention of avoidable blindness and visual impairment as well as promoting social inclusion issues.
• Assist project teams and country Ministries of Health in disseminating information on social inclusion and NTD activities, studies, research and lessons learned at national and international level.
• Act as the first point of contact for any safeguarding incidents or concerns.

The Programme Manager role is a highly varied and involved position and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.

As the ideal candidate, you will possess working experience or a post graduate qualification in a relevant field, have extensive experience working within an NGO environment in a leading position with a background in line and team management, and hold knowledge of project design and management, budget development and monitoring, resource management.

Further requirements include;

• Knowledge of advocacy, research, impact assessment, partnership development and resource mobilisation
• Excellent report writing skills
• Strategic programme development experience
• Safeguarding experience
• Experience of working with partners and building relationships
• Advocacy experience
• Experience of working with Government organisations and MOH

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Please be advised that this role is subject to funding, so it may be delayed or withdrawn.

To apply for this exciting new opportunity, please create and account and submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying. We anticipate that interviews may be delayed due to securing funding. We will ensure to keep all candidates updated regarding this.

Closing date: 16 June 2024

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Are you a successful volunteering or alumni relations professional looking for your next challenge? Do you have a passion for supporting graduates and enhancing the student experience? Are you looking to develop your career at a prestigious organisation? 

We are looking for a College Alumni Relations Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the College of Medical and Dental Sciences and the Development and Alumni Relations Office.  As a DARO business partner for the College, you will be based both within DARO and the College itself. You will join nine other volunteering professionals as part of the wider team and will be responsible for developing a range of volunteering opportunities for alumni, which support the College’s key priorities, and Birmingham 2030 targets, across a diversified curriculum, the student experience, graduate employability, student recruitment, research and influence.  You will be responsible for growing the number of alumni volunteers for the College, reporting on the impact of your work internally and the relationship management of a number of key alumni contacts, with a clear focus on supporting international recruitment for the College. You will work with colleagues across DARO to bring alumni closer to the University to support Philanthropic giving. 

The role of College Alumni Relations Manager is a key position responsible for the development, planning and implementation of a new alumni volunteering strategy for the College, with a focus on International Student Recruitment. We are looking for a motivated team player with the ability to build relationships, project manage, influence and make meaningful activity happen. If you are passionate about connecting people and helping support the employability of students, this is the role for you!

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. 

         Job Description

Job Title: Operations Manager

Reporting To:  Operations Director

Salary:£35,000 - £38,000 per annum ( based on Experience)

Seniority Level: Management

Location: On-site in Tooting Broadway, London

Contract:Full-time, 12-months fixed term, with potential to make permanent

POSITION SUMMARY

Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.

As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.

The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.

About Us

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses. 

ROLE & RESPONSIBILITIES

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
• Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
• Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
• Ensure compliance with health and safety regulations and manage risk assessments.
• Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

•  Bachelor’s degree or higher.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software, or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
•  Resilient and adaptable with ability to multi-task.
• Solution finder.

About Rewards

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling
• Regular team socials throughout the year
• Generous sick pay allowance following probation
• General eye test
• Well-being day ( 1 day per year)
•  Volunteer day ( 1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

The PR and media coordinator will create engaging and dynamic content to reach new audiences and inspire existing ones on the reality of living with spinal cord injury in the UK today. This will support our campaign for change and raise valuable awareness nationwide of the work of Spinal Injuries Association.

We are seeking someone with journalistic and/or media credentials who is able to identify, research and deliver stories that enhance SIA’s standing as the expert guiding voice for life after spinal cord injury.

PR & Media Coordinator
Location: Milton Keynes - We offer hybrid working and offer flexibility for the right candidate.
Salary: £34,178 per annum  
Contract: Permanent  
Hours: 35 hours per week, Monday – Friday

Role requirements include:

• Create and share stories/press releases that highlight our services and SIA’s wider strategic goals, with a focus on people with spinal cord injury, their lived experiences and how we support them.
• Create a media forward planner for all key activities and opportunities– internal and external.
• Lead on case studies from our members and supporters and encourage others to share their stories, ensuring this content can be accessed via the CRM in line with GDPR rules.
• Support the PR and media manager in building relationships with journalists and influencers so that we become the go to place for comment on all issues that affect people with spinal cord injury.
• Identify proactive or reactive media opportunities where SIA could add comment to enhance our campaigning aims or tell the story of those we support.
• Working with the PR and media manager to support the engagement plan for each of our ambassadors to increase their reach and influence.
• Identify new influencers to increase our reach and nurture new relationships.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.

We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.

Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP) Employee volunteer days
• Discounted gym membership at many top gyms across the country
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
• Wellbeing – People are at the heart of everything we do. We offer hybrid working in our modern, bright open plan office, quarterly staff development days, annual reviews and regular 1-2-1s.

Closing Date: Monday 24 June 2024
Interviews: Wednesday 26 June 2024 in person in the Milton Keynes area or online via Microsoft Teams.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Service: Thames Valley DRIVE

Salary: £25,250 - £30,044 per annum, dependent on experience

Contract: Permanent

Hours: 35 per week

Location:

1 position based throughout Berkshire – Office in Maidenhead

1 position based throughout Buckinghamshire – Office in Milton Keynes

Hybrid working – 2 days a week in the office – home working and meeting service users in the community for the remainder of the week.

Ref: 1456

A new and exciting opportunity has arisen within the organisation to provide administration to support Domestic Abuse case management interventions across Thames Valley, as part of the Drive Project.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

As Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services.

To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA’s (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

Extensive training will be provided which may include the opportunity to gain accreditation for working with perpetrators of DVA. 

A full driving licence is an essential requirement.

These posts will be subject to an Enhanced DBS Disclosure.

To download an application pack, visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 30 June 2024.

Applications will be considered and contacted throughout this period and therefore closure of the vacancy will occur as soon as the position is filled which may be prior to this date.

Interview Date: TBC

Interviews will consist of an in-tray exercise and a formal interview panel which includes key Drive stakeholders.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582