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The Social Media and Digital Content Manager is central to shaping and delivering the Young Vic's social media and digital content strategies. This role will take ownership of the Young Vic’s social media channels, promoting the full scope of programming and projects and bringing the Young Vic’s brand and tone of voice to life for our online audiences. It will also lead the Young Vic's approach to digital storytelling and video content, finding innovative ways to engage new audiences in our programming and bring them closer to the artistic visions and processes behind our work. Cultivating digital partnerships is also key to this role; helping bring the Young Vic to new audiences.
Essential Skills
A strategic, pro-active and creative approach to social media and digital content
Sound knowledge and experience of managing social platforms
Experience briefing and booking freelance creatives, and producing video content
Experience managing social media campaigns and successfully driving reach and engagement online.
Proven copywriting and editorial skills
Experience using social media planning and publishing software, including Meta Business Suite
Knowledge of digital accessibility standards and a strong belief in inclusive content creation
A confident communicator with excellent verbal and written communication skills.
Excellent organisational and project management skills, and confidence in managing multiple priorities and stakeholders. Impeccable accuracy and strong attention to detail.
A collaborative approach, with the ability to engage multiple levels of stakeholders.
A pro-active self-starter who takes initiative and loves new challenges.
A passion for the work produced at the Young Vic, and its core mission
Experience managing budgets
Duration: Permanent
Salary: £57,500 per annum
Hours: 35 hours per week. Other flexible arrangements will be considered.
Location: Working from home and at 1 Westfield Avenue, London E20 1HZ
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Finance Business Partner – Partnerships and Programmes.
This role provides the main Finance point of contact across relevant teams and senior stakeholders and is expected to support various teams and cost centers, including the Partnerships and Philanthropy teams that generate a significant portion of UNICEF UK’s income in addition to the Advocacy, Programme and Safeguarding teams that are integral to UNICEF UK’s strategic goals.
Reporting to the Head of Finance Business Partnering, you will work directly with budget holders in your dedicated teams, supporting financial planning and performance reporting with analysis, insight and constructive challenge to support decision making and strategic financial planning, driving positive outcomes for UNICEF UK. Allocation of teams to this role may change in the future, influenced by the organisation’s evolving needs and the outcomes of the upcoming 2027-2029 strategic planning exercise.
This role requires that you come from a finance business partnering or FP&A background with extensive relationship-building across income-generating stakeholders, with a track record in driving strategic financial decisions and performance monitoring in income-generating teams such as fundraising teams through profit/efficiency measures and effective financial planning covering budgeting and reforecasting. The role requires strong analytical and influencing skills and the capability to balance a strategic and ‘big picture’ mindset with strong attention to detail. Candidates with no experience working closely with income-generating teams will not be considered for the role.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 13 April 2026.
1st Interview date: 27 April to 30 April 2026 via video conferencing (MS Teams).
Task Assessment & 2nd Interview date: 5 May to 7 May 2026 via video conferencing (MS Teams) or onsite.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we
would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

The Academy of Medical Sciences’ FORUM is a neutral, independent platform for bringing together leaders from research, industry, the health system, charities and Government to share insight, exchange evidence and explore solutions to complex challenges in health and life sciences. Relevant Academy priorities for this role include, but are not limited to:
As Senior Policy Officer, you will help shape and deliver this high‑impact cross-sector programme — ensuring the Academy convenes the right people, on the right issues, at the right time. In the next year, policy areas you will work on may include prevention and early detection, using clinical evidence to speed up translation from discovery to patient impact, inclusion of underrepresented groups in research, and the use of AI and data across biomedical sciences.
You will lead delivery of a portfolio of policy meetings and workshops, produce influential outputs, and manage relationships across the FORUM network. You will use evidence, stakeholder insight and sound judgement to support decisions about where the Academy should focus its convening power, helping us maximise our impact while maintaining the high standards and values that underpin our work.
This role offers a unique opportunity to shape conversations across the life sciences and contribute to improving health through evidence-informed policy.
FORUM is a cross-sectoral programme, and we welcome applications from people with a variety of professional backgrounds. You might have experience in healthcare (including allied health profession such as nursing), medical research, Government, regulation, humanities, economics, community engagement, and/or industry. This list is not exhaustive, please do contact us if you would like to discuss the relevance of your experience.
Benefits
For more information and to apply, please visit our careers page.
Closing date: 9.00am on Tuesday, 14 April 2026.
Interview date: Tuesday, 28 April 2026 (online).
Join the Science Council and help shape the future of science engagement!
Events Manager
Location: Hybrid (Homeworking and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent
We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.
We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.
What you’ll do
What we’re looking for
Essential:
Desirable:
This role will be based between our London office, home working and travel to deliver events across the UK.
Why join us?
Ready to make a difference?
We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.
Closing date: Monday 20th April at 9:00am.
Interviews to be held Wednesday 29th April onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.
Please note: this position is being re-advertised following its initial release in January 2026. Candidates who have applied previously are kindly asked not to submit a further application.
Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.
No agencies please.
Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.
The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
The deadline for applications is 9am Monday 6 April 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Thursday 23 April 2026
Second round interview will be held in person on Thursday 30 April 2026
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Under the direction of the Head of Risk and Compliance, the Compliance Manager plays a central role in ensuring robust, Charity-wide compliance across all areas of the Charity’s operations. This includes governance, residents’ services, data protection, health and safety, safeguarding, HR, Estates IT and charity-specific regulatory requirements.
The Compliance Manager will oversee compliance systems and frameworks, ensuring that policies and procedures, documentation and internal controls meet all statutory, regulatory and sector standards, including the Standard of Almshouse Management (SAMs) or any other regulatory or advisory body. This role will support Trustees, the Executive and the Senior Management Team by provides clear oversight, assurance and expert advice on compliance risks and obligations.
For more information about the role and how to apply, please select the "redirect" button.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Closing Date: 1 April 2026
Ref 7335
Save the Children UK has an exciting opportunity for a collaborative and fashion-savvy retail leader with strong volunteer management experience to join us as our Store Manager for our Mary's Living & Giving (MLG) Store in Chiswick, London, where you'll inspire a longstanding and dedicated volunteer team to deliver an exceptional retail experience and maximise income that helps transform children's lives.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead one of our flagship Mary's Living & Giving stores – a premium, fashion-forward charity retail concept created in partnership with Mary Portas. You'll be responsible for the day-to-day management of the Chiswick store, ensuring that it not only meets its commercial goals but continues to offer a unique, community-focused shopping experience that reflects the MLG brand.
You'll lead and support a passionate team of around 40 volunteers, maintaining their engagement while evolving the store's offer to reflect local trends and align operationally with other Mary's Living & Giving stores across the network.
In this role, you will:
• Lead, motivate, and develop a diverse volunteer team, creating an inclusive, supportive and empowering culture that celebrates each individual's contribution.
• Manage all aspects of store operations, ensuring excellence in visual merchandising, stock management, and customer service standards.
• Analyse sales performance and local trends to maximise income and profit, while maintaining the premium and distinctive MLG brand identity.
• Build strong links with the local community to grow the store's supporter base and reputation as a destination for high-quality womenswear and new goods.
• Diversify the product offer in line with community insight and MLG strategy, ensuring the store remains relevant, inspiring, and competitive.
• Ensure compliance with Save the Children's policies, safeguarding, and operational standards.
About you
To be successful, it is important that you have:
• Proven leadership experience in retail or charity retail, with a track record of managing and motivating teams (paid or volunteer).
• A strong sense of fashion retailing, with the ability to curate, present and sell products to a fashion-conscious, label-driven customer base.
• Commercial awareness and experience of working to sales targets, with the ability to interpret data and identify growth opportunities.
• Excellent interpersonal and communication skills, able to engage confidently with volunteers, customers, and the wider community.
• A flexible, positive, and resilient approach, with the ability to adapt and problem-solve in a fast-moving retail environment.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Chiswick, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 1st April 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
The Wildlife Trust of South and West Wales is looking for an experienced Financial Manager to lead our finance function covering the charity and trading subsidiary. You will join the Senior Management Team working together to ensure strong and coordinated operational management across the charity. The role is accountable to the CEO and the Finance Committee for all aspects of the organisation’s finances, for ensuring that all income and expenditure are managed and monitored systematically, prudently and legally. We have a variety of income sources including charity fundraising, a trading arm, landing fees (for Skomer Island), membership subscriptions, investment income, legacies and multiple grants of varying sizes. We are currently in a healthy position with our finances and have clean audits every year.
The client requests no contact from agencies or media sales.
Role Purpose
To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Key Responsibilities
Email and CRM marketing
· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.
Product leadership
· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.
Analysis and insight and performance
· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation. Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making.
Consultancy and stakeholder management
· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.
Digital marketing project management
· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.
Person Specification
Core Knowledge
· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.
· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities
· Excellent understanding of email copy and content best practice
· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice
· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.
Essential Skills
· Problem solving approach, giving strategic direction
· Process review and improvement skills
Key Experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager at Reading Students’ Union
Location: University of Reading, Whiteknights Campus, Reading, Berkshire
Salary: £ 36,596 - £45,653 depending on experience
Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days
A role where you can innovate and make a real impact!
About Reading Students’ Union
We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy.
The Role: Finance Manager
As Finance Manager, you will be at the heart of Reading Students’ Union’s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations.
You will be the trusted expert on the Union’s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics.
You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required.
What you’ll do:
Financial Reporting & Data-Driven Insight
Financial Planning & Business Partnering
Operational Finance Management
Systems, Controls & Compliance
Risk, Governance & Assurance
Leadership & Collaboration
About You
Essential
Desirable:
Why Join Us?
Ready to make bold change happen? Ready to lead the way?
Join us and help shape the future of student life at Reading Students’ Union.
Committed to equality, celebrating diversity, and embedding sustainability—building an inclusive workplace and a brighter future for all.
To be a place for everyone, we inspire & empower students to change the world
Make a difference. Protect children’s rights. Strengthen trust.
NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service.
This is a senior and influential position – ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what’s right. If you want your work to have genuine social impact, this is the role for you.
About the role
As our Compliance Manager, you will lead and embed a proactive, prevention focused approach to compliance, governance, and ethical risk management across NYAS. The role can be homebased depending on location, but monthly travel to NYAS offices will be required.
You will:
This role is essential in protecting NYAS, strengthening public trust, and ensuring that everything we do is safe, accountable, and ethically grounded.
About you
You will bring:
Why NYAS?
At NYAS, you’ll join a passionate, supportive team working toward an important cause. We are committed to helping you succeed and are proud to offer:
We welcome every voice
NYAS is proudly committed to equality, diversity, and inclusion. We value the unique experiences and perspectives that every individual brings. We actively welcome applications from people of all backgrounds, including those with lived experience of the care system, minoritised ethnic groups, disabled applicants, LGBTQ+ applicants, and anyone who can help us broaden our thinking and deepen our impact.
We are a Disability Confident Employer, and we will make reasonable adjustments at any stage of the recruitment process.
Ready to make a difference?
If you are motivated by purpose, take pride in high quality governance, and want to help shape a resilient, ethical charity that protects children’s voices and rights, we would love to hear from you.
Apply today and help us continue making a lasting impact.
Interviews will be held on 21st and 22nd April 2026. Please indicate if you have a preference in your application.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
What do I need?
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.
We are a Grant making Charity that helps individuals and dependants who are not able to work due to illness, injury and or infirmity. We help people across the industry, although, any applicant needs to have worked within the entertainment industry for at least seven years. In addition to our main fund we also offer emergency crisis grants and benefits advice and support. The Fund plays a leading role in Acting for Others, a charity made up of a network of theatrical charities aimed at fundraising to provide support to people in the profession who are experiencing difficulties.
We are a charity that also owns and manages a multi-tenant building in London, providing space to other charities, and businesses. As landlords, we’re responsible for the day-to-day running of the building, co-ordinating maintenance and looking after our service maintained offices on the 2nd floor.
The Royal Theatrical Fund is a Charity incorporated with a Royal Charter. The charity was established by Charles Dickens in 1839, a new Royal Charter with a wider remit was granted in 1974.
The anticipated split between the areas of work 70% grant applications, 20% office management, and 10% fund raising activities.
Duties and Key responsibilities:
Knowledge, Skills and Experience:
Essential-
Clear and confident written and verbal communication skills
Numeracy skills to be able to assess income and expenditure and handle budgets
Strong time management and organisational skills
Ability to prioritise and meet deadlines
Understanding of data protection legislation and the principles of confidentiality
Experience of using CRM databases
Proficiency using Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience of working in a grant making charity
Understanding of the difficulties faced by people on a low income
Desirable-
Experience of using Beacon CRM/Salesforce
Experience of working in the entertainment industry.
Other Requirements-
Satisfactory DBS check
Willingness to work on occasions outside of normal office hours
Benefits:
25 days holiday plus bank holidays per annum (pro rata)
Normal Hours: 9.30am to 4.30pm
Benenden Health Care Insurance
Pension: Peoples Pension Company contribution 5%
At Cancer Research UK, we exist to beat cancer.
We’re looking for a motivated Research Manager to lead research excellence across identification, conversion, and retention workstreams to maximise supporter value through the Relationship Management pipeline model.
This role will drive intelligence gathering that enables Cancer Research UK to identify, cultivate, and retain high-value supporters through prospect research, data-driven insights, and collaborative practices within the centralised Relationship Management pipeline model .
What will I be doing?
Lead a team of researchers to deliver high-quality intelligence supporting all three workstreams of the RM pipeline model (identification, conversion, retention).
Collaborate closely with the Senior Opportunity Development Manager to design and implement research approaches that directly support pipeline optimisation, prioritising efforts based on data-led analysis and potential supporter value.
Develop and maintain comprehensive management information systems across all RM audience groups, providing intelligence that informs strategic decision-making within the centralised pipeline management approach.
Oversee the delivery of detailed supporter profiles and research insights that enable personalised interventions at key decision moments across the supporter journey.
Maintain a comprehensive overview of market trends and competitor analysis to inform strategic planning and identify new opportunities for supporter engagement across all pipeline stages.
Communicate and present research findings in a compelling manner to colleagues, leadership, and the wider RM function to drive evidence-based decision making.
Work collaboratively within the matrixed structure, partnering with Governance and Stewardship Managers to increase knowledge sharing and optimise the supporter journey.
Lead on developing pipeline monitoring and reporting systems to track performance across identification, conversion, and retention stages, supporting continuous improvement.
Guide the implementation of research approaches that directly contribute to tactical, data-led personalised interventions to maximise pipeline value.
What are we looking for?
Comprehensive understanding of relationship management pipelines and the role of research in supporting the optimisation of supporter journeys.
Advanced analytical skills and ability to translate complex data into actionable recommendations that support personalised supporter engagement.
Proficient in the use of CRM systems (e.g., Salesforce), data visualisation tools, and research databases to extract and present meaningful insights.
Excellent organisational and people management skills – able to lead a team while operating effectively within the matrixed workstream structure.
Innovative approach to research with ability to identify opportunities for process improvements across the supporter journey.
Excellent written and verbal communication skills with ability to present complex information clearly to diverse audiences.
Experience with data protection regulations and their application throughout the research process.
The client requests no contact from agencies or media sales.