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Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
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Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
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Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
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Complying with systems for monitoring and reporting purposes.
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Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
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Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
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Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
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An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
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An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
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Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
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A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
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The ability to understand the needs of others and to empower clients to take action for themselves.
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The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
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The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
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The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
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To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
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OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Eden Valley Hospice and Jigsaw, every walk, run, climb, and challenge represents something deeply personal. Behind every fundraising event is someone choosing to give their time, energy and determination so that local families can receive compassionate care when they need it most.
About the role
In this varied and rewarding role, you’ll:
· Lead the planning and delivery of a programme of fundraising events — from small community activities to large scale and challenge events
· Be the key point of contact for our challenge fundraisers, supporting them before, during and after their events
· Build meaningful, long term relationships that make supporters feel valued, inspired and proud to fundraise for us
· Work closely with colleagues in Fundraising and Marketing to share stories, celebrate success and grow engagement
· See the real world impact of your work every day, knowing the funds you help raise directly support adults, children and families across our community
Who we’re looking for
You don’t have to come from hospice fundraising — what matters most is that you:
· Enjoy delivering events and supporting people who are fundraising for a cause they care about
· Have strong communication and relationship building skills
· Are organised, proactive and comfortable juggling multiple priorities
· Care about doing things well — and making people feel genuinely appreciated
If you love seeing plans come to life, helping others succeed, and being part of something meaningful, we’d love to hear from you.
Why work with us?
As well as the opportunity to do work that truly matters, we offer:
· Free, confidential access to our Employee Assistance Programme
· Free on site parking
· Life insurance for all staff working regular hours
· Discounted local gym membership
· Access to discount schemes for high street retailers and more
You’ll also be joining a supportive, passionate team who believe in collaboration, kindness and celebrating success together.
To deliver the best quality care with our partners for now, and in the future.
The client requests no contact from agencies or media sales.
As a Kitchen Assistant, this is your chance to step into a fast-paced, high-volume kitchen where your work genuinely makes an impact from day one. You’ll be part of a dedicated Foodservices team delivering across a varied operation, from a bustling restaurant and large-scale events to a coffee shop and seasonal outlets all set within a unique and meaningful environment. If you enjoy being busy, working with purpose, and seeing the results of your efforts, this role offers exactly that.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
We’re looking for someone who thrives as part of a team and takes pride in keeping standards high. You’ll be hands-on across food preparation, service support and maintaining a clean, safe kitchen, bringing energy, reliability and a positive attitude to every shift. You’ll understand the importance of food safety and organisation, and be someone who can stay calm and focused, even during the busiest services.
This role is ideal for someone with experience in a similar setting who wants to build their skills in a dynamic environment. You’ll be a strong team player, willing to learn and flexible in your approach, with the confidence to support across different areas when needed. In return, you’ll gain valuable experience in a varied operation where your contribution is recognised and truly valued.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role Is being offered on a 21 hour per week working any 3 from 7 days per week.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
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Sign up and induct young people arriving outside of normal working hours
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Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
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Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
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Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
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Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
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Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
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Respond to requests and issues from young people, continually assessing housing needs and risks.
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Provide support and guidance for young people as appropriate
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Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
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Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
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Providing detailed handover notes for the Young People in the shelter
Volunteer support
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To support and provide guidance to volunteers who will sometimes partner you on shift
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To be the point of contact for volunteers if they need to raise any concerns
Other
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You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
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Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
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Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
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Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
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Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
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Experience of working with vulnerable young people
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Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
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Experience working in supported accommodation
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Be able to demonstrate understanding of safeguarding principles and practice.
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Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
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Flexible problem solver, reliable and good at timekeeping
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Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
The client requests no contact from agencies or media sales.
We are seeking an experienced Senior Internal Auditor who will play a critical role in providing independent assurance that the charity's risk management, governance and internal control processes are operating effectively. The successful candidate will be responsible for evaluating the effectiveness of systems and procedures; compliance with regulations and policies and recommending improvements, with direct and open reporting and escalation to the CEO and Chair of FRAC.
It is important to note that financial audits represent just one quarter of the planned audit activity, with around 75% of audit work concentrated on non-financial areas. Reporting to the Senior Risk Manager, the Senior Internal Auditor will work closely with several key stakeholders across Age UK Group.
This role is ideal for someone who enjoys independence, investigative thinking, and the opportunity to add real value through impactful assurance and insight. The ideal candidate will have experience influencing senior stakeholders and working with specialist external auditors.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Thursday 21 May 2026.
Interviews for shortlisted applicants will take place via Microsoft Teams on Monday 1st June. Second-stage interviews will be held the following week on Monday 8th June at our London office (EC3N 2LB).
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Prior experience of engaging with specialist external auditors. A, I
- Experience of presenting and reporting to the board or CEO equivalent. A, I
- Experience of risk-based audit planning and delivery. A, I
Skills and Knowledge
- Strong understanding of internal control frameworks, risk management, and governance. A, I
- Be confident in leading all audit processes independently from creation of the audit plan to follow up actions. A, I
- Excellent analytical, investigative, and report-writing skills. A, I
- Knowledge of charity governance and regulatory requirements. A, I
Personal Attributes
- Demonstrate the gravitas and confidence required to navigate major assurance processes and influence senior stakeholders. I
- High integrity, objectivity, and professional curiosity. I
- Ability to build effective relationships across diverse teams. I
- Proactive and solutions-focused mindset. I
- Strong communication and influencing skills. I
- Ability to present findings to senior stakeholders with objectivity and independence. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in internal audit within a large, complex charity. A, I
- Experience with audit software or data analytics tools. A, I
- Experience of federated charities. A, I
- Experience of CQC and regulated service delivery. A, I
Skills and Knowledge
- Understanding of quality assurance. A, I
- Professional qualification (e.g. IIA) or equivalent experience. A, I
Personal attributes
- Commitment to the values and mission of the charity. A, I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire.
Pay and conditions.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
- The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period.
- You will be entitled to 25 days’ paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities.
An applicant appointed to the role will be expected to:
- To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders.
- To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire.
- Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners.
- To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home.
- To deliver outreach support to Wiltshire’s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain.
- To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library.
- To identify energy improvements that can be made to residents’ properties and make appropriate referrals for funded measures where possible.
- Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs).
- Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
- Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
- To provide project administrative support.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- O’ Level or GCSE Maths and English or equivalent
- Previously worked with or volunteered for the Armed Forces.
- Three or more years’ experience working with different groups including charities, local authorities and public health.
- Experience of designing and delivering public engagement events.
- Experience of taking a lead on the delivery and coordination of project-based activity.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner.
- Full, clean UK driving license to travel to meetings, homes, and businesses across the county.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Applications should be made on the application form available on the Centre for Sustainable Energy website.
Your application should demonstrate how your skills and experience relate to the person specification on the job description.
The closing date for applications is 17:00 on Thursday 28 May 2026
If you have not heard from CSE by 17:00 on Friday 29 May 2026, please assume that your application has been unsuccessful.
Interviews will take place on Thursday 4 June, and Friday 5 June 2026.
If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Money & Energy Advice Service Lead
Pro rata salary: £39,825 (35 hour week)
Home-based, with travel as required
Up to 35 hours per week with occasional evenings and / or weekend work will be required
Permanent (subject to external funding)
Responsible for: 2.0 FTE Money & Energy Advisers
About the role
This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond.
With around 4 in 10 beneficiaries, we support seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.
We are seeking a knowledgeable and confident specialist income maximisation activities for a role with three key parts: to lead a small team delivering benefits and energy advice and support directly to clients; to play a key role in upskilling and supporting our outstanding Patient Support team across the country; and to be the subject matter expert within Kidney Care UK.
Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027.
This role is made possible thanks to the support of British Gas Energy Trust.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Money & Energy Advice Service
The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
About the Role
Due to rising energy prices and the increasing impact of fuel poverty on local households, MVA is recruiting a full‑time Energy Navigator. This role will provide targeted advice, guidance and practical support to residents struggling with energy costs, helping them to access financial support, improve energy efficiency and reduce the risk of fuel poverty.
The Energy Navigator will work closely with individuals, families and partner organisations to ensure people receive timely, accurate information and are effectively signposted to appropriate support services.
About You
You will be organised, proactive and confident working across multiple areas. You’ll have strong communication skills and a genuine interest in supporting communities. Experience of providing advice or support either in person or on the telephone would be beneficial and we value transferable skills and a willingness to learn.
Hours: Full‑time (37 hours per week)
Salary: £27,500 per annum
Contract: Fixed‑term 24 months
Location: MVA office (community‑based, with outreach work)
Closing Date for Applications: Monday 25h May 2026 (17.00)
Interview Date: Thursday 4th June 2026
To be a catalyst for social change by supporting and empowering communities to work together to address shared issues
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
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To provide Energy & Money advice to clients
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To provide advice on how to deal with Energy Debts
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To provide a high-quality advice and support services
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A Benefit Calculation as part of Income Maximisation
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Energy Efficiency support & advice
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Switching energy providers
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Information and support on the Priority Services Register
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Check eligibility and provide Information about the Warm Home Discount
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Any other possible Schemes / Grants available that can support the client with their energy issues
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Provide Advice on energy complaints and processes
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Smart Meter information / advice
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Carbon Monoxide Awareness
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To provide Financial Capability and Income Maximisation advice to clients.
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To share responsibility for compliance with the Projects targets and requirements.
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Ensure quality standards are met.
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To work effectively with other partners to deliver a seamless service to clients
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Undertake service delivery at Outreach venues as required.
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Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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To provide Energy & Money advice to clients on energy issues
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To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
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Provide General Advice and assisted information to clients on energy issues
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Provide advice and assistance to other staff across the whole range of advice issues.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
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Assist with research and campaigns work by providing information about clients' circumstances.
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues.
Professional development
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Keep up to date with legislation and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
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Assist with Service initiatives for the improvement of services.
Administration
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Review and make recommendations for improvements to Citizens Advice services.
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Maintain local information systems.
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Use IT for statistical recording, record keeping and document production.
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Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
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Attend internal and external meetings as agreed with the Team Leader and/or Manager.
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Maintain close liaison with relevant external agencies.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
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Experience of providing Advice.
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Effective oral communication skills with particular emphasis on negotiating and representing.
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Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
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Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
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Understand the issues involved in interviewing clients.
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Numerate to the level required in the tasks.
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Ability to prioritise own work, meet deadlines and manage caseload.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Ability to monitor and maintain own standards and work as part of a wider team
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Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
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Experience of providing General, Energy or debt advice would be desirable.
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Experience of working to targets
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Experience of working in the voluntary sector would be desirable.
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Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
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Demonstrate understanding of social trends and their implications for clients and service provision
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Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
About the Role
Citizens Advice Hertsmere is looking for a committed and motivated Energy / Generalist Adviser to join our friendly advice team. You’ll provide free, confidential and impartial advice to local residents on a wide range of issues, including Energy issues, benefits, debt, housing, employment.
This is a rewarding role where you’ll help people understand their rights, explore their options, and take control of their situation during often challenging times.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Finance Administrator – Job Description
Reports to: Treasurer
Direct reports: N/A
Location: Hybrid with at least one day a week at the Power Up North London office
Contract: Part time (15 hours a week)
Salary: £12,000 per annum (pro-rata, based on 15 hours a week)
Role Purpose
Power Up North London is a leading community energy organisation delivering renewable energy, energy efficiency and retrofit projects that directly benefit community groups and public buildings. We are driven by a belief that communities can and must play a central role in the transition to a zero-carbon future.
The Finance Administrator is responsible for financial management and integrity of Power Up North London’s financial operations. This role will deliver accurate financial and management reporting, budget tracking and oversight of finance processes including cashflow management, invoicing, payments, and associated controls.
Working closely with the Board and external finance partners, the postholder will provide the financial insight and control needed to support decision-making, maintain funder confidence, and enable sustainable growth.
Key responsibilities
Financial Management and Governance
· Maintain oversight of Power Up North London ’s financial accounts, ensuring accuracy and integrity across all financial processes
· Prepare monthly management accounts for internal review and Board reporting
· Support preparation and management of the annual budget
· Track income and expenditure against the approved budget, identifying and explaining variances
· Tracking of grant and project income and expenditures against budget
Billing and Revenue Assurance
· Ensure timely billing and effective debtor management
· Identify and flag billing discrepancies for sites
· Support investigation and resolution of issues to ensure accurate income collection
Cashflow and Treasury Management
· Manage cashflow and maintain accurate cashflow forecasts
· Reconcile bank accounts fortnightly and track cash movements
· Monitor invoicing timeliness and payments disbursements to support effective cashflow management
Performance Monitoring and Financial Modelling
· Liaise with the Asset Management Team to track financial performance of solar sites and projects against forecasts
· Support analysis of income and expenditure, highlighting risks and opportunities
· Assist in pricing of electricity for new sites and checking financial assumptions and modelling
External Finance Coordination
· Work effectively with Share energy (Power Up North London’s outsourced finance provider)
· Liaise on accounting, reporting, and financial queries, ensuring timely resolution
· Monitor fulfilment of service level agreements
Financial Controls
· Ensure adherence with Power Up North London’s financial processes and controls
· Implement controls relevant to payments in / out, grants management and bank reconciliations
Shareholder Register Maintenance
· Maintain internal record of shareholder capital outstanding and member capital and interest payments due
· Update shareholder register for shareholder actions, redemptions, and new issuances
For more information on the Person Specification, please see the job description attached
The client requests no contact from agencies or media sales.
Lead a Movement Advancing Universal Energy Access
Chief Executive Officer - SolarAid
Location: UK - hybrid
Travel: c. 8-10 weeks per year (Africa programmes, partners, global forums)
Salary: ~£100k
Type: Full-time
About SolarAid
SolarAid is an ambitious international charity working to achieve a world where everyone has access to clean, renewable energy. With a strong track record of impact across sub-Saharan Africa, SolarAid has helped transform access to energy through solar solutions that improve lives, livelihoods and the environment.
Today, SolarAid is entering a pivotal new phase. Building on proven delivery models, the organisation is shifting towards systems change - scaling impact through partnerships, influencing markets, and shaping policy to accelerate universal energy access. Alongside this, SolarAid retains active operational programmes in countries such as Malawi and Zambia, ensuring deep, real-world insight informs its work.
This is a rare opportunity to lead an organisation with both credibility on the ground and growing influence at the highest levels.
What You Can Look Forward To
As CEO, you will lead SolarAid through an exciting transition - balancing external influence and internal leadership to unlock its next phase of impact.
You will:
- Shape and Deliver Strategy
Bring clarity, focus and prioritisation to SolarAid's ambitions, ensuring resources are aligned to the highest-impact opportunities - Drive Global Influence
Act as SolarAid's primary ambassador, building credibility with governments, funders, multilaterals and partners - Scale Impact Through Partnerships
Expand and strengthen partnerships to deliver scalable, replicable models across sub-Saharan Africa
Why This Role Matters
- You will lead a mission that is fundamental to human development and climate progress
- SolarAid combines proven delivery with growing global influence
- You will have the opportunity to shape the future of energy access at scale
About You
SolarAid is seeking an experienced, credible and decisive leader - someone equally comfortable representing the organisation externally and leading it internally through change.
Skills and Experience
- Proven senior leadership experience (CEO, Executive Director or equivalent) within international development, social enterprise or a related field
- Experience of programme delivery in sub-Saharan Africa, with a deep understanding of operating contexts
- Demonstrable ability to build credibility and influence with governments, funders, and global partners
- Track record of leading organisations through complexity, change or transition
- Strong strategic judgement, with the ability to prioritise and align ambition with capacity
Highly Desirable:
- Relevant sector expertise - in energy access, climate, or adjacent sectors
Personal Attributes
- Decisive and empowering, able to lead with clarity and confidence
- Credible and articulate ambassador, with presence at senior levels
- Emotionally intelligent, able to build trust and stability in a mission-driven culture
Recruitment Timeline
To ensure equitable access to information and uphold SolarAid's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Thursday 4th June 6-7pm and we will send you a link.
Application Deadline: 5pm, Monday 22nd June 2026
First Interviews: w/c 6th July 2026
Final Interviews: w/c 13th July
How to Apply
Charity People Ltd is acting as a recruitment agency advisor to SolarAid on this appointment. Interested candidates are invited to submit a CV to Charity People and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala or Tiku van Houtem or send an email to Senior Appointments at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability Housing is a not-for-profit organisation dedicated to providing high-quality, accessible, and sustainable homes for people who need them. We focus on enabling independence and improving quality of life, and we are proud of the positive impact our properties have in communities across the South of England.
As we continue to invest in and maintain safe, modern, and energy-efficient homes, we are looking for a skilled Building Surveyor to join our friendly and purpose-driven team.
The Role
As a Building Surveyor at Ability Housing, you’ll play a key part in managing the condition, safety, and ongoing improvement of our property portfolio.
You will:
- Carry out property inspections, stock condition surveys, and diagnostic assessments
- Produce clear technical reports and specifications for repairs, planned works, and adaptations
- Manage contractors, oversee works on site, and ensure compliance with regulations and internal standards
- Support residents by resolving property issues and providing professional advice
- Contribute to planned maintenance programmes and sustainability initiatives
- Ensure health and safety, compliance, and quality assurance across all projects
- Ensure expedient and cost effective Void turn around
This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and making a genuine difference to residents’ lives.
About You
- We’re looking for someone who is:#
- Professionally qualified or working towards a relevant surveying qualification (e.g., RICS, CIOB)
- Experienced in property maintenance, building surveying, or construction within social housing or a similar environment
- Confident producing technical specifications, reports, and costings
- Knowledgeable in building pathology, construction legislation, and health & safety
- Customer-focused, organised, and able to manage multiple priorities
- A strong communicator who works well with colleagues, contractors, and residents
- A full driving licence is essential, as frequent travel between sites will be required.
What We Offer
- Competitive salary and generous benefits package
- 25+ days annual leave plus bank holidays
- Flexible working arrangements
- Pension scheme
- Training and professional development support
- A supportive, inclusive, and values-led working culture
- The chance to make a real difference every day
The client requests no contact from agencies or media sales.
We are seeking a highly motivated, creative and strategically minded individual with a strong track record of developing and delivering successful projects who can identify new opportunities, build and maintain strong relationships, uphold established ways of working, and bring fresh ideas and energy to our creative programme.
The Projects and Community Engagement Lead will lead on the development and delivery of new creative, community and participatory projects; and will play a pivotal role in strengthening the organisation's engagement with its volunteers and audiences in communities across Dorset.
Working within a small team can at times be highly pressurised, so we require someone who can adjust quickly and contribute positively to a supportive and collaborative working culture. This role requires a flexible and adaptive approach to support our volunteer promoters and venues in delivering high-quality cultural experiences to their communities, ensuring our events meet their needs and interests; and to support the Executive Director in delivering the core performance programme with our volunteer promoters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be supporting Consumers International in their search for a Strategic Growth and Engagement Lead, Sustainability. This is a brilliant opportunity for someone who wants real ownership in their role—where you can take an idea, build it, and run with it on a global stage.
Working at the heart of Consumers International’s sustainability programme, you will drive partnerships, funding and influence across areas such as energy, materials and food systems. This is not a role focused on maintaining the status quo; instead, you’ll have the freedom and trust to shape new opportunities, test ideas and deliver growth that creates genuine global impact, with scope to truly make the role your own.
Key responsibilities
· Build and manage a strong pipeline of global funding and partnership opportunities
· Develop compelling proposals and innovative partnership models
· Lead on relationship management and supporting partners in their Change Network ( you can view here.)
· Shape and deliver a growth strategy for the sustainability programme
· Represent the organisation at international events and forums
· Create opportunities for global members to engage, collaborate and influence
About you
· Proven experience in partnerships, fundraising or business development
· Track record of securing income from foundations, corporates or multilateral organisations
· Experience working across international and cross-sector environments
· A strategic and proactive mindset, with the ability to spot opportunities and run with them
· Strong communication, influencing and relationship-building skills
· A genuine interest in sustainability and systems change
Key details
Salary: Up to £50,000
Location: Fully remote – open to candidates globally
Contract: Full-time
Applications: Rolling basis – please apply ASAP as applications are reviewed weekly
Apply to Hannah at Harris Hill to learn more and get the full job pack
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics



