Energy jobs
We have an opportunity for a Customer Service Operations Manager, to join the team at SNG on a fixed term basis for 12 months.
You'll be based from our office in Hertford, combining office and home working to ensure a positive work/life balance.
The starting salary is £40,000 - £45,000 depending on experience.
The Role
As a Customer Service Operations Manager you'll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources.
You will lead customer services through a period of transformational change to ensure the centre-led approach is embedded and consistently delivers a great customer experience across all channels.
Your responsibilities will include:
- Driving continuous improvement across Customer Services in line with best practice and delivering tangible benefits to the customer and the business
- Optimising customer contact across each channel, through a focused approach in meeting customer demand
- Ensuring the team deliver to KPI's in line with the business and customer needs resulting in an exceptional customer experience
- Managing the Customer Contact team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
- Ensuring clear and consistent data is captured relating to customer queries in line with GDPR guidelines, and using any data trends to support business decisions and continuous improvement
What we're looking for
You should have previous experience in a similar role, and be able to demonstrate experience of leading large customer services teams in a multi- channel environment.
You'll also need:
- The ability to inspire, support and develop others to optimise their performance
- Experience in improving productivity performance and enhancing processes
- Evidence of excellent customer service achievements in a delivery environment
- Strong stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes
- Excellent communication, interpersonal & influencing skills
- A track record of meeting deadlines and working effectively with others
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Community Builder (Community Development) – Portsmouth
Salary: Up to £33,995 per annum
Location: Remote in Portsmouth with travel within the UK. See the “Please Note” section below for further details.
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
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A Community Development qualification and/or transferable Community Development skills and experience.
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A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
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Strong communication and interpersonal skills, with the ability to build relationships that drive action.
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A track record of successful collaboration with internal and external partners and stakeholders.
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Effective and efficient organisational and IT skills.
PLEASE NOTE:
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The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
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There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
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The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
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The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
Closing date: 2nd November 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
A rare and exceptional opportunity has arisen at The Perse School for a Head of Development to lead our small team with ambition, creativity and energy. You will be a visible senior leader within School and an important ambassador externally.
The Perse Development function typically raises around £250,000 each year. Our aim is to grow this amount significantly such that the majority of our charitable activities can be funded by charitable donations. Our School was founded in 1615 by Dr Stephen Perse as an educational charity, providing free places for 100 ‘poor scholars’. We now have an ambitious long-term vision to re-establish an endowment to fund bursaries and our other charitable aims in perpetuity.
Building on good foundations of successful fundraising and relationship management, an experienced and inspiring Head of Development will significantly increase levels of philanthropic income to the School.
Working closely with the Principal, governors and senior leaders, our new Head of Development will help deliver our fundraising strategy and make a positive difference to the lives of young people, both now and well into the future.
We will consider full-time, part-time and flexible working options.
The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.
We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful.
Further details including how to apply can be obtained from our website.
Closing date: 3rd November 2025 at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.
The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Safer Recruitment
The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject, or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.
Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.
The client requests no contact from agencies or media sales.
Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.
What You'll Be Doing: Project Oversight and Delivery
You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.
Key Responsibilities:
- Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
- Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
- Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
- Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
- Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
- Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
- Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
- General Tasks: Carry out other project-related tasks as required to maintain smooth operations.
Closing date
14th November 2025
Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
For any queries please email us.
As Connector and Speaker, you will be a welcoming host, creating meaningful relationships and experiences that show people God’s transforming mission in tough places.
You will make an impact by connecting with new churches and supporters, building lasting partnerships, and designing events that inspire, energise, and leave a lasting impression. Through your storytelling, presentations, and personal warmth, you will help people feel included, valued, and part of something bigger.
If you are someone who loves connecting with people, enjoys hosting and presenting, and thrives on bringing energy, creativity, and care to every interaction, this could be the perfect role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time or part-time (22.5 hours/week or more), permanent.
Location: Home-based with regular travel for church and community events, including at evenings and weekends. Requirement to attend regular team meetings in Oxford.
Salary: £33,000-£39,000 per annum FTE, depending on experience.
To apply, please follow the directions on our website.
- Closing date for applications: Thursday 30 October 2025 5pm.
- After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
- Interviews will take place Friday 14 November, in Oxford.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
Supporting Christian leaders where they’re needed most



Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.
Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.
What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.
To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.
You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:
- Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
- Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.
This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.
You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:
- Senior-level experience across finance, operations or programme delivery.
- Strong financial acumen and understanding of charity governance and compliance.
- A collaborative leadership style – supporting, challenging and uplifting those you lead.
- Deep alignment with our mission to fight child hunger and educational inequality.
What we offer:
- Flexible and remote working.
- 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
- Employer pension contribution.
- Investment in professional and vocational development.
- A meaningful leadership role in a growing global movement – empowering children in both the UK and India.
How to apply:
- Download the full job description and application details here or on our website.
- Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
- Closing date: Monday 3 November 2025.
If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India and now expanding our impact in the UK
The client requests no contact from agencies or media sales.
Wildlife & Countryside Link is a coalition of 90 environmental charities. We are looking for a Head of/ Director of campaigns and media to help organise and inspire joint campaigning for the nature movement.
We are planning a five-year strategy of coordinated campaigning and media to make sure we can fight off the big political and policy risks to nature and drive forward the major changes needed to halt the decline of wildlife by 2030.
Are you the right person to help us win?
You would be a leader in our small, dynamic Link team, as well as working with major partners from across the nature charity sector and beyond. We would love to find someone who can rally our collective campaigning work, as well as bring experience and energy to guide the team working on media and major events.
Please do apply if you would like to be at the forefront of nature-campaigning in the UK.
To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025.
Interviews will take place w/c the 10th November 2025.
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and purpose-driven individual to join our team as Digital Marketing Producer.
Are you passionate about storytelling and digital engagement? We’re looking to recruit a Digital Marketing Producer who thrives on sharing the transformational impact of TLG’s work with diverse audiences. As a digitally savvy communicator, you’ll bring an abundance of fresh ideas and creative energy to how we engage people across our key channels - social media, website, and email. You’ll understand how to craft compelling content and copy that resonates, informs, and inspires.
As part of our Marketing, Communication & Advocacy team, you will campaign and communicate the work of TLG through a variety of channels, championing brand awareness, creativity and consistency throughout the charity. At the crux of this role is a desire and drive to creatively build awareness and inform varying audiences of the work and impact of TLG and enable them to understand more fully the barriers that struggling children face.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 2nd November
Initial Interviews: Monday 10th November – Online
Final Interviews: Wednesday 26th November – at our National Support Office in West Yorkshire
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Sustainability. Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from energy to digital goods, from food systems to circular economy solutions.
In this role, you will shape and expand the organisation’s agenda, focusing on key sustainability challenges in food systems, energy, and plastics, designing a bold and coherent approach to sustainable consumption and the circular economy. You will manage and grow an international team, build strategic partnerships, and secure resources to drive programmes that deliver measurable impact. As a senior face of the organisation, you will represent Consumers International in high-level global forums, mobilise communities and coalitions, and help strengthen its influence and growth. You will also work closely with the Director General to boost internal synergies across the organisation, ensuring alignment and shared impact. This is an entrepreneurial role, requiring creativity, foresight, and the confidence to seize opportunities that reinforce Consumers International’s position as a global leader in sustainability.
We are seeking a candidate with thorough knowledge of sustainable consumption and circular economy principles, and the ability to chart a path forward for transformative change. You will have a strong record of turning strategy into concrete results, influencing business practice, shaping policy, and engaging communities. Your background may come from retail, responsible business, sustainability, or related sectors. You will be confident in articulating your perspectives, pushing through challenging agendas, and inspiring teams and stakeholders alike. Above all, you will bring ambition, leadership, and the drive to deliver real impact for consumers worldwide.
If you are motivated by change, believe in the power of a global consumer movement, and are ready for a demanding but rewarding leadership role, we would love to hear from you.
To apply, please submit your up-to-date CV by 09:00 (UK time) on 29th October 2025. If you are shortlisted, we will share the job pack, arrange a briefing on the role, and ask you to deliver a tailored cover letter. This is a rolling process, so early applications are encouraged.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Experienced in dog rescue and leading a dedicated team? We are looking for an experienced Rescue Manager to join our kennel-free rescue.
Dogs 4 Rescue is the UK’s pioneering kennel-free rescue leading the rescue revolution. From humble beginnings to a multi-site operation we are leading change in our industry running a model which is far more complex than a traditional kennels.
We are looking to expand our team, so have created a new role. This is going to encompass looking after our team of dog-handlers to ensure that the whole operation works as efficiently and effectively as possible, and gives the dogs their very best lives.
Whilst this is primarily a people managing role, you will need to be comfortable around the dogs, and have experience working in dog rescue – kennel-free or kennels based.
As the role is new it can be adapted to the strengths of the successful applicant, and will evolve over time.
It is primarily a practical role, being out with the team and supervising / supporting them in their daily duties, but will also involve the inevitable paperwork that goes with management. You will be involved with logging what’s just happened, planning for what’s going to happen, and ensuring that all other stuff that needs to happen, happens…
Our visionary founder has a proven track record, changing the lives of nearly 3,000 dogs. She knows what works historically but needs another right-hand person who can help us become centres of excellenceoperationally.
There is no room for egos at our rescue – we are all about what is best for the dogs. One of our most important feedback mechanisms is ‘The Happiness Scale’ where every member of staff scores a dog’s happiness from their perspective.
We need an objective, focused individual that will not let the emotional rollercoaster of rescue life affect the day-to-day. You will lift the team, bring energy and purpose. We need someone with resilience and the ability to be strong, driven people manager within the context of dog rescue.
Must drive and have own transport. May include some weekend work.
The UK's pioneering kennel-free rescue, powered by companionship, freedom and love.

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a national charity to recruit for a Community Manager – South East Coast in order to connect with volunteers, supporters, and the public to deliver critical income and engagement.
You will be the face of the charity in your region, ensuring that every supporter, volunteer, donor, and member of the public feels connected, inspired, and valued. You'll lead with energy, empathy, and purpose, ensuring our charity is the most loved and best supported in your area.
As a Community Manager you will:
- Deliver income and engagement targets by building strong local relationships.
- Inspire and lead volunteers, focusing their efforts where they have the greatest impact.
- Spend 80% of your time in the community, supporting events, partnerships, and outreach.
- Collaborate with specialist teams across fundraising, marketing, retail, legacy giving, and more.
- Recruit and manage volunteers to strengthen local impact.
- Create unforgettable supporter experiences that encourage long term loyalty and advocacy.
- Promote a positive safety culture and lead by example.
- Manage your budget and deliver initiatives efficiently and effectively.
To be successful, you must have experience:
- Proven experience in fundraising, community engagement or supporter relations.
- Strong track record of delivering targets and driving results.
- Excellent communication and active listening skills.
- Experience leading or supporting volunteers in a collaborative setting.
- High emotional intelligence and a creative, solutions focused mindset.
- Flexibility to work evenings and weekends as needed.
Salary: £34,893- £41,050
Location: Remote, you need to be based in South East Coast
Contract: Contract up to 23 months
Closing date: 2nd November
Interview:10th November
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Facilities Manager (Soft Services)
Contract type: Permanent, Full Time – 35 hours per week
Location: London, Canary Wharf (Onsite Office-based role)
Salary: £39,358-£41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.
About the role
As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.
In this role, you will:
- Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
- Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
- Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- On the job facilities management experience (minimum 3 years in a facilities manager role).
- Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
- Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
- Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service).
Although not essential, we’d prefer you to have:
- Experience of working on environmental and wellbeing initiatives.
- Experience of management for front of house services.
Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.
Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Debt & Welfare Benefits Adviser
Salary: £29,063 pa
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the roles call Theresa Gniadkowski
Previous applicants need not apply.
For an application pack visit our website, email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Thursday 23/10/25 at 5pm
Interviews: w/c Monday 03/11/25
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
We're hiring: Communications Officer
Part-time / £30,000 / Hybrid role
Location - Home based and London
Hours - 3/4 days per week
Salary: £30,000
Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.
You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.
This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.
About us
At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.
About the role
As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.
This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.
About you
We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:
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Excellent writing and editing skills, with strong attention to detail.
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Confidence with digital channels (especially social media – LinkedIn in particular).
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An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.
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A passion for the voluntary sector, and curiosity about how research can inform change.
In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.
What we offer
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£30,000 per annum (pro rata for part time)
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0.6–0.8 FTE (3–4 days per week)
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Flexible working options
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Hybrid working – Thursdays are a key working day in our London office (SE11)
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30 days annual leave (pro rata for part time)
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Pension matched to 5%
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Personal and professional development opportunities
How to apply
To apply, please complete an online application by noon Sunday 26th October 2025.
Interviews will be held in person at our London office on Thursday 5th November 2025.
Please submit your CV, a cover letter (maximum two sides). Your cover letter should include.
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Why you are applying
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How you meet the person specification
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Your availability to start
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What you would bring to IVAR
We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.
We facilitate collaboration & learning with charities, foundations & public agencies to deliver useful insights that make a difference to communities




The client requests no contact from agencies or media sales.
Dementia Concern is a long-established local charity providing life changing care and support to people living with dementia and their families across West London.
Our mission is simple and vital: to help people live well with dementia, and to ensure that no one faces it alone.
We are entering an exciting new phase. After several years without a dedicated fundraising department, we are ready to rebuild and strengthen our income base, reconnect with the community we serve, and create sustainable funding for the future. This role will be central to that transformation, shaping how we tell our story, engage supporters, and grow our impact.
We’re looking for a Head of Fundraising, someone who can design, develop and deliver our fundraising stratergy. Someone who can innovate and who can combine stratergy, can lean in and has energy to connect with people, and who sees potential everywhere. If you’re motivated by the challenge of shaping something lasting and meaningful, this role offers the chance to make a visible difference, both to the charity and to the lives of people living with dementia.
Reporting directly to the CEO, you will have both the freedom and responsibility to build a thriving, sustainable fundraising function, securing income initially from trusts and foundations and then corporates, philanthropists, individuals, and community supporters.
You will play a key hands-on role, supported by a fundraiser, volunteers, and an experienced and engaged CEO and Board.
Key Responsibilities:
Strategy and Leadership
- Develop and deliver a clear fundraising strategy that diversifies income and builds long-term sustainability.
- Inspire a culture of fundraising across the organisation, empowering staff, volunteers, and trustees to become confident advocates and ambassadors.
- Use the compelling stories of our frontline team and clients to engage, motivate, and retain supporters.
Trusts, Foundations and Corporate Giving
- Lead the development of high-quality, strategic funding applications to trusts, foundations, and corporate partners (typically £20k+).
- Build and manage a sustainable pipeline of prospects, ensuring timely applications and stewardship.
- Line-manage and mentor the newly appointed Trust Fundraiser, supporting their development and success.
Individual Giving and Appeals
- Refresh and strengthen Dementia Concern’s case for support, ensuring a consistent, powerful message across all audiences.
- Design and deliver the charity’s first major appeals — including digital campaigns, local community drives, and postal appeals — to attract and retain individual donors.
- Develop engaging donor journeys and opportunities for people to give regularly, locally, and meaningfully.
Community and Partnership Development
- Reconnect Dementia Concern with its local community through relationship-building, events, and partnerships.
- Represent the charity externally with warmth and confidence, growing our network of local supporters, volunteers, and champions.
- Work closely with the CEO and Trustees to build mutually beneficial partnerships with local businesses, groups, and influencers.
- Oversee the charity’s website and digital presence, ensuring our communications are clear, inspiring, and supporter focussed.
- Lead on campaigns and public relations that raise awareness of dementia and the charity’s impact in West London.
About you:
You will have experience in:
- Trust Fundraising and at least one of the following: corporate partnerships, individual giving, or community fundraising.
- Proven ability to develop and deliver successful fundraising strategies.
- Excellent written and verbal communication skills, able to craft compelling cases for support and inspire others.
- A collaborative, ‘hands-on’ approach comfortable working in a small, dedicated team.
- Strong organisational and project management skills, with the ability to juggle multiple priorities.
- Passion for dementia care and improving the lives of older people and their carers.
- Experience of working in a local or regional charity setting.
- Knowledge of Ealing and/or West London communities. (desirable)
If you would like an exploratory conversation about the role, please do send an email to the above contact (email info visible when you click 'How to apply') and we will be happy to arrange a time to speak with you.
#fundraising #head of fundraising #fundraising stratergy #fundraising management
The client requests no contact from agencies or media sales.