Engagement outreach jobs
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This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.
Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.
You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.
You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.
You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.
Key responsibilities
Participant engagement and presence
- Lead participant engagement across Lighthouse delivery
- Build consistent, trusted relationships with participants
- Maintain a visible, calm, and grounded presence during programme sessions
- Help ensure participants feel recognised, welcomed, and respected
Participant wellbeing and support
- Recognise emerging participant needs and respond appropriately
- Support participants to access information, services, and appropriate support
- Help maintain a safe, respectful, and inclusive programme environment
- Ensure participant experience remains consistent and well held
Safeguarding leadership
- Lead safeguarding practice across the programme
- Coordinate safeguarding processes, documentation, and follow-up
- Respond appropriately to safeguarding concerns and incidents
- Ensure safeguarding procedures and escalation pathways are consistently followed
- Exercise sound judgement in complex or sensitive situations
Volunteer support and guidance
- Support volunteers to engage confidently and appropriately with participants
- Provide guidance on boundaries, relational approaches, and safeguarding awareness
- Help create a volunteer culture that is consistent, compassionate, and well supported
- Ensure volunteers feel clear, confident, and supported in their roles
Partnerships, referrals, and pathways
- Build and maintain relationships with outreach teams, support services, and sector partners
- Coordinate referrals and connections to external services where appropriate
- Develop pathways into employment, training, and longer-term stability
- Liaise with employers and partner organisations connected to participant opportunities
- Strengthen the network of support available to participants beyond Lighthouse
Requirements
About you
This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.
You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.
You will likely bring:
- significant experience working alongside vulnerable or marginalised communities
- strong interpersonal and relationship-building skills
- knowledge of safeguarding practice and working with vulnerable adults
- confidence navigating complex or emotionally demanding situations
- the ability to remain calm, consistent, and thoughtful under pressure
- a deep commitment to dignity, respect, and trauma-informed practice
Working pattern
Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.
The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.
Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.
Lighthouse Management Structure
Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.
Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.
The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.
Joint responsibilities
Together the Managers ensure that Lighthouse operates with consistency, safety and care:
- Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
- Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
- Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
- Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
- Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
- Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
- Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
- Lighthouse maintains a high standard of care, professionalism, and stability across the programme week
Culture and approach
The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.
They help ensure the Lighthouse remains a place where participants feel:
- seen and respected
- safe and protected
- met with consistency rather than unpredictability
- supported without judgement
- able to access help with dignity
They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.
Together let’s end homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
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To provide Energy & Money advice to clients
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To provide advice on how to deal with Energy Debts
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To provide a high-quality advice and support services
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A Benefit Calculation as part of Income Maximisation
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Energy Efficiency support & advice
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Switching energy providers
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Information and support on the Priority Services Register
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Check eligibility and provide Information about the Warm Home Discount
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Any other possible Schemes / Grants available that can support the client with their energy issues
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Provide Advice on energy complaints and processes
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Smart Meter information / advice
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Carbon Monoxide Awareness
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To provide Financial Capability and Income Maximisation advice to clients.
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To share responsibility for compliance with the Projects targets and requirements.
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Ensure quality standards are met.
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To work effectively with other partners to deliver a seamless service to clients
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Undertake service delivery at Outreach venues as required.
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Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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To provide Energy & Money advice to clients on energy issues
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To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
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Provide General Advice and assisted information to clients on energy issues
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Provide advice and assistance to other staff across the whole range of advice issues.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
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Assist with research and campaigns work by providing information about clients' circumstances.
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues.
Professional development
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Keep up to date with legislation and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
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Assist with Service initiatives for the improvement of services.
Administration
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Review and make recommendations for improvements to Citizens Advice services.
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Maintain local information systems.
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Use IT for statistical recording, record keeping and document production.
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Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
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Attend internal and external meetings as agreed with the Team Leader and/or Manager.
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Maintain close liaison with relevant external agencies.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
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Experience of providing Advice.
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Effective oral communication skills with particular emphasis on negotiating and representing.
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Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
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Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
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Understand the issues involved in interviewing clients.
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Numerate to the level required in the tasks.
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Ability to prioritise own work, meet deadlines and manage caseload.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Ability to monitor and maintain own standards and work as part of a wider team
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Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
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Experience of providing General, Energy or debt advice would be desirable.
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Experience of working to targets
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Experience of working in the voluntary sector would be desirable.
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Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
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Demonstrate understanding of social trends and their implications for clients and service provision
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Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.
As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.
The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.
We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.
The role will involve:
- Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
- Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
- Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
- Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice
This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Thursday 7th May (11:59pm)
Likely interview date: Monday 18th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.
If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.
Experience & Skills:
Essential:
- Proven experience in corporate partnerships / fundraising, or transferable skills.
- Excellent written and verbal communication skills
- Ability to confidently and competently interact with a wide range of stakeholders.
- Excellent attention to detail, planning, and organisational skills.
- Ability to work independently as well as collaboratively in a small team
- A genuine interest in the global health or non-profit sector
- Enthusiasm and willingness to learn
- Flexibility and ability to prioritise workload
Desirable:
- Familiarity with Salesforce or other CRM system
- Experience in streamlining operational systems and processes
Why join us?
- Be part of a global organisation driving real-world impact
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
Other essential:
- Must have right to work in UK
- Must be able to travel to London to attend quarterly team meetings
First stage interviews will be conducted on 2 & 3 June.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
The Community Engagement Coordinator will support the development of our partnership network and the delivery of our work in Wales. This will involve communicating and engaging, in person and online, with a range of delivery partners, building relationships, communicating about our work and coordinating the day-to-day operations of our programmes. There will also be a level of general administration and support.
It is a very varied role that involves working with a wide range of external stakeholders, including practitioners working in early years settings, schools, libraries as well as community groups and other charities, as well as internal colleagues across BookTrust. The role includes both outward facing work such as organising and attending events, visiting new and existing partners, communicating directly with delivery partners and on our social media as well as internal project administration and co-ordination, and office administration. The Community Engagement Coordinator will also contribute to the development of new activities and programmes.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. Equally comfortable co-ordinating and undertaking a wide range of day-to-day operational tasks A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
Please apply via our vacancies website along with your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than 600 words.
Closing date:Sunday 3 May 2026 at 11:59pm.
Interview dates: There will be two rounds of interviews, the first interview will take place on either Wednesday, 13th May or Friday, 15th May via Teams. The second round of interviews will be face to face and will take place on Thursday, 21st May.
Bydd y Cydlynydd Ymgysylltu Cymunedol yn cefnogi datblygiad ein rhwydwaith partneriaeth a chyflawni ein gwaith yng Nghymru. Bydd hyn yn cynnwys cyfathrebu ac ymgysylltu, wyneb yn wyneb ac ar-lein, ag amrywiaeth o bartneriaid cyflawni, meithrin perthynas, cyfathrebu am ein gwaith, a chydlynu gweithrediadau dyddiol ein rhaglenni. Bydd lefel o weinyddu a chefnogi cyffredinol hefyd.
Mae'n rôl amrywiol iawn sy'n cynnwys gweithio gydag ystod eang o randdeiliaid allanol, gan gynnwys ymarferwyr sy'n gweithio mewn lleoliadau blynyddoedd cynnar, ysgolion, llyfrgelloedd, yn ogystal â grwpiau cymunedol ac elusennau eraill, yn ogystal â chydweithwyr mewnol ledled BookTrust. Mae'r rôl yn cynnwys gwaith allanol fel trefnu a mynychu digwyddiadau, ymweld â phartneriaid hen a newydd, cyfathrebu'n uniongyrchol â phartneriaid cyflawni ac ar ein cyfryngau cymdeithasol, yn ogystal â gweinyddu a chydlynu prosiectau mewnol, a gwaith gweinyddu swyddfa. Bydd y Cydlynydd Ymgysylltu Cymunedol hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd.
Unigolyn cadarnhaol a brwdfrydig sy’n meddu ar y gallu amlwg i ddatblygu perthynas a gwneud cysylltiadau ar draws ystod eang o bobl a grwpiau. Yr un mor gyffyrddus wrth gydlynu ac ymgymryd ag ystod eang o dasgau gweithredol beunyddiol. Cyfathrebwr cryf gyda'r gallu i gyfathrebu'n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.
Rhywun a allai fod wedi gweithio o fewn neu ar draws cymuned neu ranbarth penodol, mewn allgymorth neu brosiect o fewn y trydydd sector. Unigolyn uchel ei gymhelliant sy’n meddu ar y gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.
Byddai cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen, yn werthfawr.
I ymgeisio am y swydd ewch i'r dudalen swyddi ar ein gwefan gyda CV a llythyr cais yn dangos sut ydych yn bodloni'r gofynion manyldeb person a'ch cymhellion dros ymgeisio am y rôl. Ni ddylai'r llythyr cais fod yn fwy na 600 gair.
Dyddiad Cau:Sul 3 Mai 2026 am 11:59pm.
Dyddiadau Cyfweliadau: Bydd dwy rownd o gyfweliadau, cynhelir y cyfweliad cyntaf naill ai ddydd Mercher, 13eg Mai neu ddydd Gwener, 15fed Mai dros Teams. Bydd yr ail rownd o gyfweliadau wyneb yn wyneb a bydd yn digwydd ddydd Iau, 21ain Mai.
The client requests no contact from agencies or media sales.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises.
This role would provide direct line management to the following teams:
- Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.
- Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.
- Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice.
These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.
There’s no ‘average’ day for our teams – each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.
You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice.
This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.
About you:
- Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
- Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
- Great communication and networking skills to represent CABB at community meetings and events,
- Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
- Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
- A genuine passion for place-based support and breaking down barriers for clients.
Key tasks within this role include:
- Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.
- Represent and liaise with stakeholders including local authority representatives, community leaders and funders.
Attend and contribute to community-based, VCSE and Local Authority meetings and events. - Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
- Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems.
- Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients.
Application Process
- To view the full job pack (including role description and person specification) please see the job pack attached.
- Please submit copy of CV and Cover Letter as set out in job pack.
Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early.
We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.
If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).
Benefits
We value the people who work here. The following are included within the employee remuneration packages as standard;
- A flexible 35 hour working week (for full time employees)
- Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
- Additional day off for your Birthday
- 5% employer contribution pension scheme
- Income protection insurance
- Access to 24/7 confidential telephone counselling and structured counselling support
- Access to online GP and telephone counselling services
- Enhanced family friendly leave and occupational sick leave
- Access to ‘Blue Light Card’ and other charity discount schemes
Your cover letter should be no more than 1 page and should answer the following questions;
Why do you want to work at Citizens Advice Bury & Bolton?
How will your skills, knowledge and experience meet the person specification and key responsibilities of the role?
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.
This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the Society's 'Get Involved' campaign.
The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted.
Interviews will be held in-person at the Microbiology Society Office.
Closing date: 8th May 2026
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Grants and Outreach Officer, you will play a key role in driving Electrical Safety First’s mission to reduce deaths, injuries, and accidents caused by electricity, particularly for the most vulnerable in society.
You will help manage the Charity’s grant scheme programme, which distributes £1,000,000 annually to fund community-based initiatives that raise awareness of electrical safety and reduce risks for those who face the most danger. Through this, you will help empower local organisations to create tangible change in their communities.
In addition to helping administer the grant scheme, you’ll support the Charity’s outreach initiatives, working closely with the Senior Grants and Outreach Officer to identify opportunities to expand the charity’s reach and partnerships.
The charity’s outreach work goes beyond working with grant partners to maximise impact. It also involves identifying and developing partnerships with organisations that enable us to reach the most at-risk and hard-to-reach groups, working with them as trusted intermediaries, and supporting the development of longer-term, sustainable projects that deliver lasting impact.
This includes proactively engaging with grant recipients and partners, visiting funded projects to see first-hand the difference our work is making in educating people and saving lives, raising the profile of the charity, and ensuring outreach activity supports wider organisational objectives, including policy and public affairs priorities.
As this role sits within the Public Affairs and Policy team, there will be opportunities to connect grant and outreach work to the charity’s wider UK public affairs activity. This may include supporting work on key issues such as product safety, housing, and net zero, and occasional opportunities to support the team’s engagement with political stakeholders.
This is a unique opportunity to combine grant management and outreach, while gaining experience in public affairs, all with the goal of helping protect lives and making a real difference at a national and local level.
Working With Us
This is a hybrid role, with the office located in Borough, a short walk from London Bridge. There are expectations for travel around the UK as part of supporting grant recipients and outreach work.
Additional Information
Applications will close on 17th May, though please note that we may close the application sooner depending on the number of applications received, so we would encourage you to apply as soon as you are able.
Successful applicants will be contacted to arrange an interview, which will involve a task to be specified closer to the time. Unfortunately due to capacity, we will be unable to contact unsuccessful candidates.
Our Benefits
- 25 days’ holiday a year (plus bank and public holidays)
- Festive Break (Discretionary): Up to three extra paid days off between Christmas and New Year
- Employee assistance programme
- Employee discount platform
- Hybrid working
- Learning opportunities
- Life assurance
- Loyalty awards
- Workplace pension scheme
- Private medical insurance (Optional)
Use of Artificial Intelligence by candidates
We recognise that many candidates find Artificial Intelligence to be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please therefore do not solely rely on AI for your application.
Dedicated to reducing the number of injuries and deaths caused by electricity across the UK.
The client requests no contact from agencies or media sales.
Team: Community Operations
Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham)
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
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Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
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Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
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Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
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Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
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the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
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our centres and branches care for thousands of cats each year until they are able to find a loving new home.
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the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
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Team leader/supervisory experience of both employees and volunteers
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Good understanding of volunteer management
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Full valid UK manual driving licence
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:03 May 2026
Virtual interview date: w/c 18th May 2026
If successful, your recruitment journey will include:
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anonymised application form
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virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement and Stewardship Officer
Contract type: Permanent, Full time, 35 Hours per week.
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £34,894 per year with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK. We inspire and manage volunteers, steering the development of high-income corporate
events, and build opportunities for water company employees and customers to connect with our work.
About the role
As our Engagement and Stewardship Officer, you will be responsible for the central coordination and delivery of all team communications requirements. This includes employee and volunteer engagement, content requirements for events and strategic projects, donor reporting and building a bank of case studies.
In this role, you will:
- Plan, coordinate, and deliver high-quality content and communications across the Partnerships team to support fundraising, stewardship, and partner engagement
- Create and deliver an annual calendar of employee engagement and partnership communications
- Own the production, update, and continuous improvement of standard partnership fundraising and stewardship materials
- Create and maintain a bank of high-quality case studies and visual assets for partner-supported projects, including Sanitation and Water Operator Partnerships (SWOPs), and to support pitches and proposals
- Produce case-study-led proposals and donor-facing reports in line with contract
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
- Experience generating audience-specific content and engaging communications, particularly for partners, donors or external stakeholders
- A thorough, methodical approach to research and planning
- Proven ability to manage a busy workload and deliver across multiple projects/teams
- Confident external engagement: written, verbal, presentation, and face-to-face.
Although not essential, we’d prefer you to have:
- Experience and knowledge of sustainability / corporate responsibility
- Experience of the voluntary sector
- Experience of the water industry and/or other utilities.
Closing date: Applications close 12:00 PM UK time on Friday 1 May 2026. *Interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



We are seeking a strategic and creative Communications and Engagement Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent 200 charities, academics, legal experts, and individuals with lived and professional experience. This is an exciting, varied role where you will build the CJA’s profile, amplify the vital work of our members, and help drive systemic change at a pivotal moment as we approach our 20th anniversary.
The client requests no contact from agencies or media sales.
Lead income growth that creates lasting change
At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for an ambitious Grants, Income & Comms Manager to help shape our future.
This is an influential role with organisation-wide impact. You’ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand.
About the role
This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive.
You will:
- Lead and deliver a bold three-year income generation strategy
- Secure significant multi-year funding from trusts, foundations and commissioners
- Manage and grow a strong pipeline of sustainable and unrestricted income
- Develop community fundraising, individual giving and legacy opportunities
- Ensure communications actively support fundraising, engagement and brand visibility
- Work closely with the CEO and Senior Leadership Team to shape long-term sustainability
Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications.
What we’re looking for
We’re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead.
Essential Experience
- Solid track record of securing significant (5–6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets
- Experience building, managing and maintaining a strategic funding pipeline
- Competence in managing CRM and fundraising database systems
- Strong bid writing, financial acumen and impact reporting skills
- Experience contributing at a strategic or senior leadership level
- Knowledge of fundraising regulation and governance
- Experience using communications strategically to support income growth
Desirable Experience
- Experience securing large multi-year grants - in excess £100,000
- Proven successful experience in additional income streams or marketing
- Member of Chartered Institute of Fundraising
- Experience working in small to medium size charities
- Competence in digital communications
- Experience managing or supporting others, including volunteers
Why join Allsorts?
- Make a real, lasting impact in the lives of disabled children and families
- Shape the future of fundraising in a genuinely influential leadership role
- Join a supportive, values-led organisation with strong local credibility
- Flexible hybrid working opportunities
- Strong commitment to inclusion, accessibility and lived experience
STAGE 1 INTERVIEWS
w/c 8th June 2026
In-person, Stroud
STAGE 2 INTERVIEWS
w/c 15th June 2026
In-person, Stroud
We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.
Our Commitment to Inclusion
We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need.
Safeguarding & Practical Requirements
- Appointment is subject to an Enhanced DBS check.
- A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities.
- The role includes a mix of on-site, off-site and some hybrid working.
Interested?
Ready to make a real difference?
We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.
Key Info:
● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.
As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go.
Key responsibilities:
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Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.
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Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.
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Develop and maintain good relationships with community advocates and partners
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In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.
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Maintain a social media presence with active engagement across a range of platforms.
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Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters.
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Attend professional development training and other relevant opportunities
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Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.
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Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)
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Be an enthusiastic advocate for the organisation and its work.
Essential:
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Excellent interpersonal skills
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The ability to communicate well across a variety of mediums
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The ability to work independently and with team members and partners
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Ability to work effectively under pressure, to multiple deadlines.
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Enthusiasm and commitment to inclusive and socially engaged arts practice
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Experience of using e-marketing / social media channels.
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Experience of managing and submitting online and offline event listings
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A high level of accuracy and attention to detail
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IT and digital skills
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Experience of working in similar or related environments
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Willingness to learn new skills and accept training.
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Prepared to work occasional unsociable hours (evening & weekend).
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Ability to travel across Medway and Swale
Desirable:
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Knowledge of analytic and insight tools to develop reach and engagement across digital platforms
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WordPress or similar content management systems to create, edit and maintain webpages
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Knowledge of Mailchimp, Canva, Adobe
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Knowledge and experience of CRM systems and databases
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Practical knowledge of data protection legislation
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Awareness of social inclusion strategies and issues
Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
The client requests no contact from agencies or media sales.