Programme Manager Jobs
Age UK are recruiting for a Fulfilment Administrator at their Warrington site, to support the Information and Advice line by being point of contact for sending out I&A guides to the public and liaising with other departments within the charity, to assist in campaigns.
As a Fulfilment Administrator, you will provide a high standard of pick and pack services to agreed procedures, and ensure that all data processing, paperwork and record keeping is carried out to the highest standard. Undertaking daily electronic data processing and mail merge procedures using MS applications, along with the completion of administrative tasks, including: filing, stationery tracking and ACIL audit entry.
This post holder will also be responsible for warehouse activities, building security, health and safety and fire safety.
Must haves:
* Good IT Skills (Word, Excel, Outlook).
* Ability to learn use of in-house systems (Navision).
* Experience of Pick & Pack or similar e.g. production line (Desirable)
* Knowledge of mail merge processes (Desirable).
* Ability to work fast while maintaining Accuracy.
* Confident & Professional Telephone Manner.
Great to haves:
* Working in a post room environment.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
NOTE:
We are only able to accept applications from UK based candidates at present. Please provide a cover letter, your current notice period, and a link to your portfolio or examples of work if available.
Job Title: Junior Graphic Designer
Hours: Full Time – 35 hours per week
Reports to: Designer
Salary: £25–28K (dependent on experience)
This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team.
Main purpose and scope of the role:
To support and work in collaboration with our lead designer at Parentkind to:
- Develop, implement and maintain a new brand for Parentkind
- Create best-in-class design of print and digital assets, including magazines, guides, videos, website, campaign and social media assets
- Collaborate with internal and external stakeholders providing creative and innovative design support for Parentkind projects
Duties and key responsibilities:
Under the guidance of the Lead Designer at Parentkind
1.Design:
- Champion the Parentkind brand across all designed assets and activities to ensure brand integrity and consistency
- Design assets which will include but are not limited to; print and digital magazines, guides, social assets, email designs, web assets, video content and PowerPoint templates
- Contribute creatively to large campaigns and activities ensuring that we are delivering best in-class and impactful design, that effectively represents and promotes our vision
- Conduct thorough quality checks on deliverables to ensure accuracy
2.Project management:
- Lead on the delivery of design activity such as guides, social and email campaigns, ensuring that design work is delivered to time and allows for revisions, sign-off and launch deadlines
- Manage multiple projects simultaneously and prioritise effectively
- Assist in managing and organising design assets, including image libraries, templates and project files
3.Collaboration:
- Work with the lead designer at Parentkind to support on projects, refine design outputs and deliver work within the Parentkind brand and to deadlines
- Work collaboratively with internal and external stakeholders to ensure that design work meets the objectives of the relevant projects and is done so within the Parentkind brand
4.Continuous learning:
- Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
- Stay informed of the latest design trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful
General Responsibilities
- To ensure Data Protection procedures are followed at all times
- To keep abreast of relevant educational policy and legislation affecting our key audiences
- To be flexible within the remit of the post
- To undertake other duties as reasonably requested
- To be self-servicing
- To attend and participate in Parentkind’s performance, development and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, other members of staff and visitors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE CANDIDATE
We are seeking an individual who is poised to take the next step in their fundraising career. The ideal candidate is a skilled networker and communicator, capable of building strong relationships and understanding the motivations of our corporate partners.
While prior experience in events, charity, or fundraising is beneficial, what matters most is your genuine passion for charity and working with your team to achieve the shared goals of our organisation.
This role will require occasional work outside of standard office hours, including evenings and weekends.
Above all, your commitment to our mission and the well-being of our families should shine through in all interactions with our supporters.
THE ROLE
As the Corporate Fundraiser at Zoe’s Place Liverpool, you will play a pivotal role in supporting our mission by contributing to the delivery of our overall income generation strategy.
Your primary responsibilities will include researching and cultivating relationships with corporate supporters to drive sustainable income growth. Collaborating closely with the Senior Corporate Fundraiser, you will ensure that potential corporate partners share our mission and values, while providing ongoing communication and stewardship.
This is an exciting time to join our team as we embark on a Capital Appeal for a new, state-of-the-art Liverpool Hospice. You will be part of a dynamic environment full of enthusiasm and passion, both within our staff and the local community, as we work together to achieve our goals.
This role offers a hybrid working arrangement, allowing you to work remotely up to two days per week, with the remainder of your time spent at our Liverpool-based hospice in West Derby.
ABOUT US
Zoe’s Place provides respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.
*If you would like to have an informal chat about the role, please feel free to contact Gina, Senior Corporate and Major Donor Fundraiser at the hospice*
The client requests no contact from agencies or media sales.
We are looking for someone to initiate and lead a youth-focussed new Worshipping Community in collaboration with local parishes and Missional Youth Church Network, within a vision of wider schools engagement, schools ministry and community work.
You will oversee the Youth Hub and enable youth ministry to grow in the surrounding areas, working in partnership with local churches.
Youth Hubs will have a focus on:
- Reaching young people with the Gospel
- Developing new young active disciples
- Forming of New Worshipping Communities
- Growing Young Leaders
- Developing new volunteer leaders and teams
We are looking to fill 2 posts, one in Leominster and one in Bishops Castle
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Title: Sunday Assistant
Salary: £3,271.84 pro rata, per annum
Hours/Contract: 5.5 hours per week, Permanent, Part time
Based: Amesbury shop
Closing date: 12th June 2024
Interview date: Shortlisting and Interviews will happen on a rolling basis so early application is encouraged
Key responsibilities include maximizing sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: - England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- The ability to communicate with tact and discretion
- Experience of cash handling and financial management procedures (including completion of sales records)
- The ability to make decisions within agreed parameters
- Good organisational skills and the ability to prioritize workload, balancing competing demands
Gift aid is a vital source of income from donated goods and you should ensure that this is maximized when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.
With a strong retail background, you will join our committed team in making a significant contribution to achieving charity sales targets. You must be reliable and flexible to meet the needs of the charity.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
You can request support via [email protected]
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.
Job title: Development Officer
Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses
Grade and salary: Circa £30,000
Hours: Full time
Contract type: Permanent
Responsibilities within this role:
- Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
- Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
- Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
- Respond to alumni enquiries promptly and provide assistance or information as needed.
- Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.
They are now looking for:
- Proficiency in Microsoft Office Suite and ideally fundraising software
- A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
- Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill
The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Fundraising Executive, you will be responsible for ensuring our supporters receive a positive and rewarding experience, as well as providing administration support for the fundraising team, including assisting on events and campaigns.
We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about fundraising and our ambition and purpose. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the charity sector.
You will play a key role in attracting, building and managing relationships with a range of supporters including individual donors and fundraisers, community groups, local businesses, and volunteers. From initial enquiries to fundraisers and doners, to taking responsibility for our thanking, you will look after our complete supporter care journey and ensure that the Foundation provides an exceptional experience for our supporters.
You will develop key relationships within the Foundation and Club, providing support to the rest of the Fundraising and Engagement Team as required. Some weekend and evening working will be required as part of the role. Previous experience is desirable, not essential, and the right candidate will be given scope for career progression and additional responsibilities as we grow.
Key responsibilities
- Act as main point of contact for supporters and donors, responding to enquiries in a timely manner
- Provide fundraising support to those raising money for the Foundation, including challenge event participants, schools, clubs, and community fundraisers
- Assist in the delivery of matchday activity for the Foundation, primarily through our 50/50 Raffle and other activations that raise funds and awareness of our purpose
- Support the Events Manager and Head of Fundraising and Engagement in the delivery of Foundation events
- Support our growing portfolio of challenge events, researching opportunities for the Foundation supporters to raise funds, and delivering exceptional supporter care to ensure we maximise these opportunities and build relationships with our fundraisers
- Assist the Head of Fundraising and Engagement in the development and delivery of a community fundraising programme
- Maintain and update donor records on our fundraising database
- Manage the administration and fulfilment of auction and other fundraising prizes, being the main point of contact for donors and relevant partners and ambassadors
- Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, regular individual givers and high-net worth donors, community fundraisers, local schools and clubs
- Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work
Person specification
Qualification and experience
- Educated to degree level or demonstrable equivalent experience
- A minimum of two years’ experience in a professional environment in a similar, admin or events-based role
- Excellent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
- Excellent written and verbal communication skills
- Able to evidence experience of building excellent relationships and a confidence in networking and proactively communication with a range of stakeholders
- Experience of working with data and administrative tasks Desirable
- Experience of working in a similar fundraising executive/supporter care role (desirable)
- Experience of working with high-net-worth individuals or celebrities would be an advantage
Skills, abilities and knowledge
- Highly organised with excellent planning and coordination skills and a meticulous attention to detail
- Strong communications skills and decision-making capabilities
- Good financial literacy and confidence in working with data
- Excellent supporter care skills, with the ability to differentiate your communication to meet the needs of the audience and a willingness to go above and beyond to deliver exceptional experiences
- Knowledge of fundraising and understanding of different income generation methods with the charity sector
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
- Experience in managing a diverse workload with multiple deadlines and to be able to prioritise when needed
- Hands on, with a willingness to get stuck in and support the delivery of our work
- A commitment to safeguarding children, young people, and vulnerable adults
- An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community
Applying for the role
To apply for the role, please fill out an application form and send it along with a cover letter outlining your suitability for the role. Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.
Delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
The client requests no contact from agencies or media sales.
Apprentice Personal Assistant - Executive Director of Finance and Strategic Planning
Contract: 18 Months Fixed Term contract, full time, Level 3 Apprentice
Salary: £24,113 - £25,319 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as an Apprentice Personal Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Finance and Strategic Planning team is a diverse and friendly team always ready to help each other and support WaterAid teams to deliver their aims and the contribute to the WaterAid mission.
About the Role:
The Apprentice PA will provide efficient and professional administrative and secretarial support to the Director of Finance and IT. The PA will provide support to the Director, in the following areas:
- Efficient coordination and support for the Director and the teams in both finance and IT.
- Assistance with the coordination for the Director of Finance and IT in their cross organisational and federation responsibilities, including Directors Team, Global Executive, Global Finance Executive, Audit Committee and Board of Trustees where necessary
You'll also:
- Act as business assistant and support for the Director, and their teams
- Proactively prioritise Director's time, forward planning of workload, travel arrangements, and diary management.
- Act with the Director's delegated authority whilst sensitively recognising and respecting the accountability and authority of others present.
- Proactively coordinate UK, and global, meetings where required
- Attend SMT meetings to take notes of the meetings, record and manage the completion the actions/priorities that arise
- Maintain relationships with key stakeholders across WaterAid.
- Provide cover for other PAs during annual leave, absence etc. (as part of the PA Team).
- Provide assistance with the inputting of the Director's expenses - budget allocation etc
- Assist with the Travel arrangements for the Director and the team.
- Pro-active, high attention to detail and pride in all outputs.
- Track priorities, flagging issues to Director, and proactively coordinating such items across SMT and other key stakeholders, to ensure timely actions are taken and issues dealt.
- Carry out research and prepare materials including presentations and written briefings as required.
- Maintain up to date secure and accessible team records (e.g. organigrams, JDs, etc)
- Commit to and complete apprenticeship training and development programme
About You:
- Accuracy and high attention to detail, to be able to produce written work of high quality and maintain accurate records
- Effective time-management skills; ability to manage multiple projects, priorities and deadlines
- Excellent interpersonal and communication skills; ability to deal with people at all levels of the organisation with confidence and discretion
- Excellent command of written English, to produce reports and communication materials to the highest standards
- Very good numerical skills
- Strong decision-making skills
- Ability to build and maintain strong relationships
- Active user of websites and digital tools and technology
- Excellent IT skills in MS Office (Outlook, Word, Excel, PowerPoint)
- Good organisational and project management skills; with the ability to organise and manage successful projects and events
- A commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation
Apprenticeship Requirements
- Have an A-C grade at GCSE or equivalent in Maths and English
- Have lived continuously in the UK/EEA for the last 3 years
- Not have a degree in any subject
- Not have done the Business Administration Level 3 programme previously
- Not have significant work experience of more than a year or so
Closing date: Applications will close at 23:59 on Tuesday 28th May 2024. Availability for an in-person interview is required between 22-26th May
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and cover letter by 5 pm on Tuesday 21 May 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Junior Service Desk Analyst to join our Service Delivery team!
The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
As Junior Service Desk Analyst, you will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our Charity staff and volunteers in both of our business and retail areas. You will also provide regular in-person support to colleagues based in our London office. Full training will be provided, and this opportunity provides a good platform for someone to commence a career in IT.
With strong attention to detail, you'll be tasked with administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes. You'll also have accountability for ticket logging and allocation within the ITSM tool, setting an example on ticket quality.
This role offers hybrid working, where you'll spend 4 days a week on-site in our London office and 1 day working from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis.
Age UK internal grade - 8T
Must haves:
* Strong interpersonal skills with an ability to communicate effectively.
* Competent presentation skills
* Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills.
* Computer literate with Office 365 and other Microsoft products.
* Ability to work as part of a team.
* Calm under pressure.
* Accurate data entry skills.
* Confident, professional engaging manner.
* Ability to work flexibly.
* Desire to learn.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
As this role is focused on face to face customer support and the support of our London office meeting rooms, it means that you will need to be onsite 4 days of the week, 1 day can be worked from home.
The Service Desk Team's core hours are 8am to 7pm, and is managed on a rota based system.
Hybrid and remote working require that the candidate meet these additional requirements:
Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Independent Domestic & Sexual Violence Advocate (IDSVA) to join the team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Chelsea and Westminster Hospital.
As a Hospital Independent Domestic and Sexual Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC & local partnership responses to domestic and sexual abuse
- Run group training sessions, sharing your specialist knowledge with acute staff across the hospital
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse
- a good understanding of domestic & sexual abuse & its impact
- knowledge of risk assessment, safety planning & risk management for victims of domestic & sexual abuse
- understand safeguarding issues & the legal responsibilities surrounding these issues
- experience of service delivery to vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal when interacting with a range of stakeholders
- have strong crisis management skills and the ability to deal with stressful and difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for people who will thrive in a fast paced, rewarding role helping to change the lives of young people. We have a vacancy in Bristol and in Glasgow.
We believe that our Graduate Scheme is one of the most exciting in the charity sector. We provide exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you.
IntoUniversity is an award winning charity that runs local learning centres in the heart of communities where the young people we support live.
Our centres provide an innovative education programme which includes: practical learning support, motivational and confidence-building activities for children and young people aged 7-18.
Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We currently have forty one centres and extension projects across England and Scotland. We have a number of new centres planned for 2023 to 2024, and ambitious plans to scale up our provision further over the coming years.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Application deadline: 9am on Tuesday 28th May
Start date: As soon as possible, to be agreed with the candidate,
Salary: £25,500 per annum, rising to £27,400 per annum from 29th July 2024.
Working hours: Monday, Thursday from 09.30 to 18.00, Tuesday, Wednesday, Friday: 0900 to 1730
Staff benefits:
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33 days (including bank and public holidays)
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Plus additional 2 closure days in December and 1 day in July
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Plus additional length of service entitlement (one day per year of service, up to 5 days)
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Employee Assistance Programme
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Life Assurance
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Staff in FOCUS – rewards, competitions and prizes across the year
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Interest free new starter loans of up to £1,000
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Summer working hours
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Cycle to Work Scheme
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Corporate eyecare scheme
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Employer pension contributions of 6% from April 2024
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are.
We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
The client requests no contact from agencies or media sales.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Independent Sexual Violence Advisor (ISVA)
Hours: 28-35 hours per week over 4-5 days
Salary: From £21,998 (for 4 days/week) to £27,498 (for 5 days/week), rising to £22,798 to £28,498 on successful completion of training, probation and six-month review.
Location:Based in Guildford and covering Surrey
Accountable to:ISVA Team Leader
DBS check:Yes
Closing on: Mon 17th June at 12 noon
Please note this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national telephone helpline and live chat service.
Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team consisting of nine ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
Job Description
- To support survivors of rape and sexual abuse.
- It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
- The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
- The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
- The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is held in Manchester and is delivered over six module. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Currently this training is delivered virtually although this may change.
- Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
- To attend monthly one to one supervision with team leader and fortnightly clinical supervision.
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
- Excellent organisational skills and a proven ability to prioritise workload, including time management skills
- Experience of working with vulnerable people
- Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
- Handling confidential information
- Ability to work on your own and as part of a small team in a busy and challenging environment
- Full driving licence and car that can be utilised for work purposes.
Desirable
- Case Management skills – ability to accurately maintain records
- Crisis management skills – including risk management
- Knowledge and commitment to multi-agency partnership working.
- Experience of delivering presentation/training.
- Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours), eight public holidays (pro rata for part time hours), a day off on your birthday, long service leave up to one additional week (pro rata for part time staff), contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.
Interviews will be held in person on Tuesday 2nd July.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton at RASASC Guildford for more details or please complete the application form. (RASASC Guildford's contact details and the application form can be found on our website).
Will close when suitable applications are received, an early application is advised.
How to Apply: Please download the application form from RASASC Guildford's website
The client requests no contact from agencies or media sales.