• Are you looking for volunteer roles ?

    Go to volunteering section

71

Full-Time Entry Level / Graduate Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Victim Support, Leamington Spa (Hybrid)
Up to £23970 per annum
Posted 1 week ago
Victim Support, Remote
£3805 - £30456.00 per annum
Posted 1 week ago
Closing in 4 days
YMCA Black Country Group, Dudley (On-site)
£12.06 per hour
Posted 1 week ago Quick Apply
Closing in 5 days
Groundwork North East & Cumbria, Multiple Locations (Hybrid)
£24,735 - £27,338 per year
Posted 1 week ago
Closing in 6 days
Centre for Deaf and Hard of Hearing People, Bristol City (On-site)
£24,000 - £27,000 per year
Posted 1 week ago
Closing in 3 days
Housing Plus Ltd, Multiple Locations (On-site)
£24,000 - £27,000 per year plus pro rata based on shifts worked
Support worker with energy and initiative ready to support young refugees and young people in care improve their independence skills.
Posted 1 week ago Quick Apply
Closing tomorrow
Citizens Advice Hounslow, Hounslow (On-site)
Up to £29,000 depending on experience, up to £25,000 for trainee position
We offer a range of employee benefits, including generous annual leave & opportunities to continue your professional development.
Posted 2 weeks ago
Ambition Institute, Multiple Locations (Hybrid)
£22,770 per year + £3,000 London Weighting Allowance
Posted 2 weeks ago
Page 4 of 5
Birmingham, West Midlands (Hybrid)
B37, Birmingham
£23,000 per year + benefits
Full-time
Contract (6 month Fixed Term Contract )

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference? 


Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.


About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.

Here’s how you’ll make a difference:

  • Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls. 
  • Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride. 
  • Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities. 

Working arrangements

We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.

Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.

This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  

About you

  • Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
  • Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously  experience engaging  with customers via social media.
  • Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
  • Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
  • Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.

What can we offer you? 
 
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation. 
 
Our generous staff benefits include: 
• 30 days annual leave plus bank holidays 
• Private medical insurance 
• Dental health cover 
• Contribution towards gym membership 
• Pension with employer contribution up to 10% 
• Life assurance 

Posted by
British Heart Foundation View profile Company size Size: More than 1000
Posted on: 24 April 2024
Closing date: 24 May 2024 at 23:59
Tags: Admin,Advice, Information,Fundraising,Marketing,Operations