Entry Level / Graduate Jobs

Do you want to be part of creating a more just and equitable society? Facing History and Ourselves UK uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. Join our growing team to help us ensure more young people grow up to be critical and empathetic thinkers who are equipped to stand up against injustice and play their role as active responsible citizens. You will provide administrative support for our fundraising and operations functions, including human resources and health and safety, provide admin support for our Executive Director and provide logistical support for events.

Role Overview
Reporting to the Executive Director, the Finance and Operations Administrator will be responsible for providing successful administrative support for the general running of the organisation and for our fundraising activity. The post holder provides support to the Executive Director and other members of the team to ensure the smooth running of all non-programme activity. 

We are looking for a well-organised individual who would enjoy being part of a small, passionate team.

Key Duties and Accountabilities
The role will involve four key areas:

• Finance administration; including entering all transactions into Sage (finance management system), raising and processing invoices, processing staff and contractor expenses, supporting preparation finance reports for board and audit.
• Operational administration; including human resource and health and safety administration, supporting administration of the board of trustees, undertaking logistical support for team and board meetings.
• Event support; including supporting event planning and overseeing event logistics for all non-programme events. 
• Administration support for Executive Director; including supporting diary management and undertaking research prior to and following meetings and events.
• Fundraising administration; including administrative support for management of donors, maintaining calendars and scheduling events and meetings, and maintaining the database.

Your Core Competencies, Skills and Experience
(E is essential, D is Desirable)

• Qualifications or work experience (paid or voluntary) relevant to the role. (E)
• Competency with technology, including Microsoft, Google and other software/tools. (E)
• Strong relationship-building skills and an ability to maintain relationships over time. (E)
• Effective communication skills, in writing and orally. (E)
• Ability to manage time and multiple tasks. (E)
• Well-organised and detail-oriented. (E)
• Ability to resolve most issues and tasks independently, escalating complex situations. (E)
• Maintain a high level of confidentiality due to the nature of work. (E)
• Commitment to the mission of Facing History. (E)
• Project management skills and experience. (D)
• Experience with Salesforce or a similar database. (D)
• Experience with Sage Intacct or similar financial management system. (D)

There will be a requirement to work outside normal working hours due to evening events and the fact that we work closely with Facing History and Ourselves Inc. in the United States, who originated the work and provide support and guidance to the team in the UK. It is expected that this is likely to average one day a week with a later start and finish than usual working hours with reasonable notice given.

There will be some UK wide travel required for the job.

Why work at Facing History and Ourselves? 
Facing History and Ourselves UK is a charity committed to using the lessons of history to inspire teachers and their students to build a world free from bigotry and hate.

We are entering a new three-year strategy to drive growth and give as many schools and teachers as possible the tools and content to empower their students to become upstanding citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. This administrative role will be key to the smooth running and success of our organisation and supporting the operational, financial and fundraising efforts which underpin the work allowing us to continue to deliver and grow. 

Employees receive 20 days of paid annual leave, all bank holidays and a further four floating / personal days (pro rata’d for part time roles). We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.

Facing History and Ourselves UK is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.

Facing History and Ourselves UK is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016. 
Facing History and Ourselves UK is a registered charity, number 1103592.

Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.

We are looking for a Mentor Services Coordinator to support our volunteer mentors in London, Surrey and Hertfordshire.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person.  The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise DBS checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person

• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey

• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you:

• Customer service experience

• Experience of or strong interest in working or volunteering in the charity or third sectors

• People person with excellent communication and listening skills and empathy

• Well organised with great administrative skills and attention to detail

• Excellent desktop and database skills

About us:

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression.  MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Do you have your own experiences of living with mental health challenges?

Could you draw upon your experiences of managing your own mental health conditions and maintaining your wellbeing, to inspire someone else to overcome the obstacles in their life by providing them with emotional and practical support.

Do you want to work with a leading advocacy charity organisation?

Then come and join us here at VoiceAbility.

Who are we?

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations and our Camden Crisis Team Peer Support Service is one of our involvement services.

We’ve been supporting people to have their say in decisions, around health, care and wellbeing for over 40 years. We make sure people are supported when it matters most.

Our service was co-developed back in 2015 by VoiceAbility and people who use the services.  This is now part of Reach Out Camden which is passionate about working together with Camden residents to design and deliver services that improve their mental health and for people to live healthy and fulfilling lives in a place where they feel connected to their community and have the right opportunities to thrive.

Your role will require you to provide one-to-one support for service users as they are discharged from the Crisis team, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based in one of the Camden Crisis Resolution Team offices.  The post is a permanent contract with a starting salary between £24,000 - £31,000 per annum pro rata.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:  

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues)
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

About the role

We have an exciting opportunity for a Peer Support Worker to join our team in the Camden Crisis Teams. We are looking for both full and part time staff, (working hours to be agreed, however, our service runs Monday to Friday, between the hours of 9am-5pm), on a permanent contract. Reporting directly to the Connections Team Leader.

Your role will require you to provide one-to-one support for service users, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based at in one of the Crisis Team offices either at Daleham Gardens or St Pancras Hospital. The post is a permanent contract with a starting salary between £24,000 - £31,000 pro rata depending on experience.

How will you make a difference?

You will work with the Peer Support Team and draw upon lived experience to assist service users to move forward positively.  Acting as a specialist resource to provide a unique perspective to service users. 

You will hold a small caseload to allow regular sessions to be held with the service user, maintaining confidential records, utilising VoiceAbility and NHS electronic records system.  Planning, implementation of and review of care packages, including parts of the individual care plan. 

About you

We’d like to hear from you if you

· Have lived experience of mental health challenges

· Have experience of accessing mental health services

· Have experience of being in a supportive and enabling role

· Able to demonstrate a general understanding of Mental Health issues, with a general non-judgemental attitude, and the range of services available to support them

· Have an understanding of confidentiality and can work within organisational policies and procedures and local health and social care polices, guidelines and process

· Have excellent interpersonal and communication skills, with experience of working within a multi-disciplinary group

· Are Professional, enthusiastic and engaging, a good listener, empathetic and have a positive “can do” attitude

· Hold an Enhanced DBS with Children & Adults Barred lists (or willingness to obtain) 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: midnight on 27th September 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interviews via Teams OR face to face: w/c 7th October 2024

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact us via our website

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

Permanent Full Time

Circa £25,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a capable and highly motivated person to join our Finance team. The primary purpose of the role is to assist with providing an efficient transaction processing service for the Fund. This is an entry level role, training and development will be provided. The right person will have good IT and numeracy skills, be able to pay attention to detail and have a strong work ethic. Being a good team player and having excellent communication skills is important. If successful you will be expected to demonstrate enthusiasm for the work of the team and the Fund.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Thursday 26th September 2024, 5.00pm.  Please note interviews will most likely take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone into other roles. 

Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites - Lansworth House and Gareth Stacey House. They are both 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

We are looking for Supported Housing Bank Support Workers to join the team - you will bring your own individual and unique qualities to the team for the betterment of the team dynamic. You will contribute to the smooth and safe running of the services, along with supporting young people to develop living skills such as cooking, cleaning, budgeting, managing behaviour, seeking and securing employment and making wise decisions. When required you will record any incidents, accidents and safeguarding issues and share information with relevant colleagues. You will also undertake housing management and health and safety-related tasks as required. 

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people. You will be able to inspire and work proactively with young people to develop their talents and achieve the skills they need to maintain their lives independently. An excellent planner and organiser, you will be able to manage lots of tasks at the same time and keep appropriate records. Furthermore, you will be able to build strong relationships with other members of your team and will make sure that handovers are robust and clear.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:

Week 1 of rolling rota: Monday 3pm-11pm, Tuesday 11am-7pm & Thursday 3pm-11pm

Week 2 of rolling rota: Thursday, Friday & Saturday 7am-3pm

Week 3 of rolling rota: Tuesday, Wednesday & Thursday 11pm-7am

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 22.5 hours a week. The hours are fixed covering a rolling 24/7 rota, working 7.5 hours, 3 days a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota of:

Week 1 of rolling rota: Monday, Tuesday & Wednesday 7am-3pm

Week 2 of rolling rota: Tuesday 7am-3pm, Saturday & Sunday 11pm-7am

Week 3 of rolling rota: Monday 11pm-7am, Thursday 10am-6pm & Sunday 7am-3pm

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday, Wednesday & Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed hours of Monday to Friday 5pm to 9pm.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing support, information and referrals on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: This is an in-office based role working across Bury & Bolton, with some outreach delivery.
After initial training, 25% home working option, dependent on business need.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.

The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.

Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.

The postholder will have:

• Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
• Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.

Closing Date – Monday 7th October 2024, 10:00am

Interview Date – Week beginning Monday 14th October 2024. The interview will contain an assessment

Applications received after the closing date & time, will not be considered. 

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Overview of the role – Programmes Administrator:

LST is seeking a detailed-orientated and highly organised professional with a real willingness to support people for the role of Programmes Administrator

This is a crucial role where the postholder will join a small and friendly Registry team supporting Faculty and students across the organisation.

The responsibilities of the post-holder are designed and divided into two main areas: Registry activities and Programmes activities. The post-holder will provide efficient and effective delivery to the Theology and Worship Programmes and Theology and Counselling Programme, while continuing to assist with Registry Office functions.

Key Tasks:

The following key tasks are indicative of the role, rather than exhaustive, and tasks may be amended in response to changing requirements or in line with the skills and experience of the post-holder:

• Supporting the Music Programme Leader with music events, concerts and recitals
• Supporting the Counselling Programme Leader with the organisation of residential weekends and exams
• Managing the Attendance Register
• Registry tasks including marking administration, Assessment Board preparation and programme options/module feedback/projects
• Using the Student Information System eg data-inputting
• Using the Virtual Learning Environment eg enrolling students and registering updates

Person specification:

The successful candidate will be naturally detail-orientated, highly organised and efficient.  As the postholder will be joining a small and friendly team, a natural warmth and willingness to be a good team-player is important.  This is a professional support service role so an understanding of customer service and a real willingness to help people is essential.

London School of Theology is a Christian college and as such it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

 All successful candidates should have the right to work in the UK.

 Benefits and salary:

• Salary £22,000 - £24,500 per annum depending on experience
• Some hybrid working considered (4 days per week to be spent at our site in Northwood, Middlesex)
• Generous holiday allowance and additional leave given between Christmas and the New Year
• Life assurance
• Free on-site parking
• Discounted lunches

Application Instructions

Candidates should send a covering letter explaining why the role is of interest, and how the requirements of the person specification are met, and a CV to the HR Manager.

Closing date for receipt of applications: Noon, Tuesday 1st October 2024

Candidates are encouraged to submit their applications as soon as possible as these will be assessed upon receipt and interviews will take place on a rolling basis. Initial interviews may take place by a video call with second stage interviews taking place at our site in Northwood, Middlesex.

It is intended that the postholder will take up the post as soon as possible and we therefore reserve the right to close the application date earlier than stated above.

You will share our aims and embody New Pathways’ ethos and values. We are looking for staff who are motivated, enthusiastic, passionate about our work, and who want to make a positive difference to the lives of others.

You will be someone who likes to work as part of a team, have great organisational skills and good emotional intelligence.

MAIN TASKS AND DUTIES:

• Offer a welcoming and non-judgemental environment to all service users.
• Act as first point of contact for the ISVA team, including answering telephone enquiries, dealing with incoming and outgoing referrals etc.
• Record initial referral information from clients.
• Monitor referral inboxes.
• Take SARC (Sexual Assault Referral Centre) bookings from the police and clients.
• Liaise with clients, New Pathways staff, and with key stakeholders by telephone, Microsoft teams etc.
• Schedule client appointments.
• Research and collate information and resources for ISVA clients.
• Maintain records, both written and computerised.
• Ensure an effective system of communication exists between clients, ISVAs and Key Stakeholders.
• Word processing of letters, reports and other documents.
• Data cleanse client files.
• Undertake relevant training, as required.
• General clerical tasks including photocopying, filing, etc.
• Complete routine health& safety checks when required.
• Order stationery and other supplies.
• Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.

• Location: Hybrid - Minimum of three days a week in our Nottingham office.
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK. 

What you will do

• Build and maintain strong relationships with event participants, offering motivation, fundraising advice, and ensuring they meet targets while having a positive experience with the charity.
• Serve as the primary contact for event fundraisers, handling enquiries through phone, email, and post.
• Assist the Events Manager with securing sponsorships for events, sourcing raffle and auction prizes, and coordinating event marketing via newsletters and social media.
• Maintain and update the fundraising database, ensuring timely bank analysis, accurate donation records, and appropriate donor acknowledgments.
• Collaborate across teams to develop ideas and ensure fundraisers are directed to appropriate local when needed. 

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Be able to build relationships to engage and support fundraisers, volunteers, and supporters.
• Be experience in planning events or handling fundraising logistics will help increase participation and success.
• Be responsible for multiple projects working independently or collaboratively with team members across departments

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

• Location: Hybrid - Minimum of three days a week in our Nottingham office.
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Join Headway as a Fundraising Coordinator and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK. 

What you will do

• Build relationships with community fundraisers, providing advice and fundraising materials to include stewarding supporters from the beginning to end of their fundraising journey with us.
• Act as a primary contact, recognizing achievements and promoting stories to the communications team.
• Research and development of fundraising opportunities and activities that appeal to community audiences.
• Maintain our fundraising databases, track donations and collaborating with teams to meet financial targets.
• Delivering talks and attending community events and supporting local Headway charities and volunteer-led branches.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with community fundraisers
• Be able to manage multiple projects and stakeholders, working to deadlines
• Be able to work on your own inactive but also collaborate effectively within a team
• Actively research and build a pipeline of community fundraising activities that appeals to current and new audiences

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.