Jobs

Make a real difference in the lives of asylum seekers!
Join New Citizens’ Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You’ll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey toward integration and independence.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution

• 34 days annual leave (including bank holidays)

• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working in partnership with individuals and agencies to improve the quality of life for refugees and asylum seekers. Our aim is to reduce health inequalities, combat social exclusion and poverty, and support integration and independence.

We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly, and dedicated team. This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.

This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective, and holistic support service tailored to the complex needs of asylum seekers and refugees.

The ideal candidate will have:

• Direct experience of supporting asylum seekers and refugees

• Strong knowledge of the asylum support system and the challenges faced by individuals in the asylum process

• An understanding of available resources and services that support asylum seekers and how to access them

• Excellent communication, negotiation, and interpersonal skills

• The ability to work both independently and as part of a team in a fast-paced environment

• A flexible and proactive approach with the capacity to manage a varied workload

• Fluency in a community language is an advantage

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

• Leading and mentoring a high-performing Service Desk team
• Managing day-to-day operations and acting as the go-to escalation point
• Driving service improvements using KPIs, feedback, and best practices
• Supporting AV and video conferencing across the College
• Playing a key role in exam delivery and IT project support
• Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

• Proven experience managing an IT Service Desk
• ITIL v3/v4 Foundation or equivalent experience
• Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
• Excellent communication, leadership, and problem-solving skills
• A customer-first mindset and a passion for continuous improvement
• A proactive, self-starting attitude and a love for learning.
• A commitment to data protection, security, and sustainability.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Some of the work will be providing specialised wrap around support to children and their families where the child has been, or is currently being sexually exploited (CSE support). You will provide information about reporting processes; support CYP who have reported to the police; provide emotional support to CYP when they give their evidence in court and provide information about other options, such as civil action and Criminal Injuries Compensation.

12 month fixed-term contract with opportunities for extension (funding dependent)

An approved and accredited ISVA qualification is preferable for this post, and will start at the accredited salary rate. However, candidates who demonstrate and live RSVP’s values (bold-believing-big hearted), and have a willingness to work towards ISVA accreditation will also be considered.

Salary

Untrained ISVA: £31,067 (NJC 19) full time equivalent plus 3% employer pension contribution

Accredited ISVA: £32,654 (NJC 22) full time equivalent plus 3% employer pension contribution

Hours of work 

Full-time | 38 hours per week | Working hours pattern: 3 days working 9am-5pm, 1 day working 9am-3pm and 1 day working 11am-7pm | 2 days working from home a week

Standard office hours (9am-5pm) with a requirement to work late one evening a week. You may occasionally be require to work outside of hours.

Location:

Mainly in our Birmingham City Centre offices with some remote working

Purpose of post:

To provide a high quality and victim/survivor-focused advocacy service to CYP who have been subjected to sexual violence, abuse, sexual exploitation and/or coercion, in order to:

• Provide emotional and practical support, at every stage of the victim/survivor journey
• Pro-actively and assertively advocate for those who have reported to the Police, are thinking of doing so, or choose not to report (safeguarding guidelines will be followed at all times).
• Ensure that the voices, needs, rights and legal entitlements of children and young people are heard, understood and acted upon by all individuals and organisations.
• Following safeguarding assessments and reduce risk to keep children and young people (and others) safe
• Ensure that victims/survivors can access the health and other support services that they need.
• Support the work of the CYP ISVA Team, and the wider ISVA Team (Adult, LGBT, Sex Worker and Race and Equality ISVAs) which may include working within Umbrella sexual health settings and other appropriate services as required.
• Work closely with our Counselling and Wellbeing Services Teams.

Our Lay Worker will work in partnership with clergy and lay volunteers to meet the spiritual needs of older people in Colchester and the surrounding areas,  including those whose independence and/or social engagement are challenged, owing to their advancing years, by:

• Offering spiritual support to older people who are living at home, in care homes and sheltered housing complexes; their relatives; and staff who look after them.
• Promoting the spiritual welfare of older people at home, in the Church and in the wider community.

The role will include working with existing groups within the church and in the local community, in addition to identifying new opportunities for work and outreach.

The post is home based, travelling extensively across the area.

Hours are 20 per week, to be worked flexibly.

The initial contract period is 4 years.

A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
• You will nurture positive relationships and information flow within the team groupings.

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Wednesday 18 June when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended.

Can you help us find opportunities for our members? Mosaic Works provides work experience opportunites for LGBT+ 12 - 25 year olds mentored by an LGBT+ employee from that workplace. 

Mosaic LGBT+ Young Persons’ Trust is the largest LGBT+ youth service in Greater London. We have more than 550 members: around 350 12 – 18 year olds (young persons) and around 250 18 – 25 year olds (young adults) using one of our many services each year.

We believe that a good job, where you can earn a decent salary and where you can be yourself as well, can transform your life. So we are working on a series of actions which will increase the chances of our members to get such a job. 

The Business Development Manager will be responsible for the program end to end. It involves finding opportunities for our members to have work experience - that requires sales skill and tenacity.  It also involves supporting our member and the workplace mentor - that requires you to want to work helping people and providing advice and support. 

Mosaic Works provides work experience opportunities for our members. We place them in businesses being mentored by an LGBT+ employee in that workplace. We ensure that they are paid for their work.

We have found social action / volunteering programs also give an excellent start to the world of work and enhance a CV.

We also provide career advice, CV and interview preparation. Experience shows us that this is a great start to them moving on and more easily getting permanent employment.

As Business Development Manager you will run these programs end to end, in a full 360 sales role.  We will provide support to you to ensure you are successful. We have a sales plan which enables you to over achieve and increase your earnings.

Closing date Friday 20th June 

​

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

• Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
• Managing IT tickets and ensuring timely resolutions.
• Supporting Windows, macOS, Microsoft 365, and mobile devices.
• Assisting with onboarding, training, and documentation.
• Helping deliver seamless AV and video conferencing experiences.
• Supporting exams and events—sometimes outside regular hours.
• Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

• ITIL Foundation or equivalent experience in IT Service Management
• Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
• Strong troubleshooting skills across hardware, software, and networks
• Excellent communication and customer service skills
• A proactive, self-starting attitude and a love for learning
• A commitment to data protection, security, and sustainability

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Oxford Hospitals Charity is seeking an approachable, proactive, and personable individual to join our Hospital Engagement Team, working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.

As Hospital Engagement Officer you will be the key link to the charity in our hospitals, meeting, motivating and inspiring patients, visitors and staff. Based primarily from the Charity Hub desk in the John Radcliffe Hospital, this varied and interesting role will make the most of your skills in customer care and building relationships. Whether you are speaking to new NHS staff at the weekly staff induction, inspiring visitors to fundraise for the charity or working with our incredible team of volunteers, you will enjoy proactively increasing the profile of Oxford Hospitals Charity across our hospitals.

The closing date for this role is Friday 20th June and any interested candidates should apply by sharing their CV and a covering letter detailing why they are suitable. Applications are considered as they arrive so early application is encouraged.

We request no contact from agencies please.

THINK Consulting Solutions is launching a brand-new data function and we’re looking for an experienced leader to bring it to life and drive it forward.

As our first ever Director of THINK Data, you’ll build a new team, new services, and new ways of helping charities harness the power of data. You’ll bring leadership, commercial savvy, and a real understanding of how insight can transform fundraising, strategy, and impact.

From day one, you’ll sit on our senior leadership team, working closely with the Managing Director to grow this into a high-performing, income-generating pillar of our business.

This is a big role with big scope — ideal for someone with deep experience in data analytics, business development, and team leadership, especially within or aligned to the not-for-profit world.

We are looking for someone who has:

• Comprensive experience in data/insight roles at a senior level

• Proven track record of building and leading successful teams

• Confidence in developing data strategies and commercial services

• Strong communicator with a collaborative, solutions-focused style

If you are interested, please check out the Candidate Pack and apply via the Expression of Interest form on the THINK Careers page.

We will be hosting a webinar on Thursday 26th June for interested candidates to find out more. You can sign up to the webinar on THINK's Careers page. 

Stage 1 interviews will take place on Wednesday 23rd and Friday 25th July

Second stage will take place on Wednesday 6th and Thursday 7th August

Carers Support, is a charity which has built up an excellent reputation providing innovative and creative support, information and advice to unpaid carers living in the Bristol and South Gloucestershire areas for the last 25 years.

The charity is now seeking to appoint a Chief Executive Officer (CEO) to provide dynamic leadership, direction and innovation to Carers Support, enabling the achievement of its strategic aims and objectives.  The CEO will spearhead new strategic initiatives, in conjunction with the Senior Management Team, to enable Carers Support to identify and action new opportunities that will drive the organisation forward in an increasingly competitive environment, all the time being led by the needs of carers.

The successful candidate will be an ambassador for both the organisation and unpaid carers, cultivating positive relationships across a broad range of stakeholders and increasing the profile and impact of Carers Support.

The new CEO will have a high degree of empathy and emotional intelligence to lead an experienced, dedicated and highly motivated team. They will have proven leadership and management experience in the delivery of an organisation’s strategy and demonstrable success in managing growth. The individual will be knowledgeable about UK Charity legislation and sustainable financial management.

The post holder will have excellent communication skills and the ability to use their own initiative, prioritise their workload and work to tight deadlines.  You will be a forward thinking, committed and passionate individual with a true belief in the ethos of the charity and the services they offer.

To request a recruitment pack, please e-mail Mary Whittington, Chair of Trustees, or visit our website.

Please return completed applications to our recruitment inbox (as detailed on our website).

Closing date for applications: Midnight Sunday 29th June 2025

Provisional interview dates: W/c 14th July 2025

We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities.  We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Registered Charity No:  1063226

Job Title: Chief Operating Officer (COO)

Location: Eastleigh, Hampshire. Flexible, hybrid working

Salary: £50,000

Hours: 37 hours per week

Contract: Permanent

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

What you’ll be doing:

As COO, you will play a critical leadership role in the strategic and operational success of LtL. You will work closely with the CEO and the management team to deliver the charity’s vision, overseeing day-to-day project delivery across the UK. You will take the lead for LtL H&S and Safeguarding responsibility alongside deputising for the CEO. It is essential you are happy to and would enjoy frequent travel across the UK.

Key Responsibilities

· Operational Leadership.

· Drive operational excellence and innovation in the charity’s systems, processes, and project infrastructure.

· Work closely with the CEO and senior leadership to translate strategic and project plans into operational delivery.

· Attend and contribute to the planning of board meetings.

· Deputise as CEO.

Project Management

· Oversee the delivery of multiple, complex projects, in all four home nations, ensuring timelines, budgets, and outcomes are met, and line manage project managers.

· Work on national programme implementation, including government contracts, charitable grants, and corporate-funded initiatives.

· Develop and manage project delivery plans, risk registers, evaluation processes, and resource allocation, health & safety, and safeguarding.

· Support the CEO and Finance Manager in budget planning, financial forecasting, and reporting for projects.

· Ensure projects are run within guidelines and legal responsibilities, including data protection, GDPR, health and safety, and charity governance.

· Act as the operational safeguarding lead, working closely with the charity’s Designated Safeguarding Leads to embed best practice in all areas of delivery.

· Work with the CEO to ensure safeguarding policies are robust, understood by all staff partners and network, and adhered to in all operational activities.

· Work with the CEO on contract negotiation and management.

Systems and Operational Development

· Lead the development and improvement of internal systems and processes to support efficient, effective, and collaborative working across the charity.

· Oversee the use and optimisation of IT and digital tools for internal communication and project coordination.

· Embed a culture of continuous improvement, ensuring systems are user-friendly, fit for purpose, and compliant with data protection and other regulations.

People and Culture

· Line manage project managers across the UK, fostering a positive and values-led organisational culture rooted in inclusion, equity, and safeguarding.

· Coordinate leadership and professional development for staff, partners and networks.

· Champion true diversity, equity, and inclusion across all operational activities.

Stakeholder and Partnership Management

· Act as a senior representative for LtL at external meetings, events, and with funders or partners.

· Build and maintain strong relationships with schools, local authorities, funders, and delivery partners.

· Represent LtL in national forums, working groups, and networks relevant to education and the environment.

Travel

· Regular travel across the UK to support project delivery, engage with stakeholders, and lead regional teams with occasional international travel.

· Regular overnight stays required.

What you need

Essential

· Proven experience in a senior operational role, preferably within the charity, education, or environmental sector.

· Track record of successfully managing complex, multi-partner projects at a national or regional scale.

· One or both of Safeguarding and Health & Safety training qualifications.

· Excellent leadership, line management, and team development skills.

· Outstanding project management skills including budgeting, planning, evaluation, and reporting.

· Strong understanding of governance, safeguarding, and risk management in a not-for-profit context.

· Embody LtL friendly and inclusive culture of support and kindness.

· Ability to influence and inspire with excellent interpersonal and communication skills.

· Willingness and ability to travel regularly across the UK and occasionally internationally.

Desirable

· Knowledge of outdoor learning, environmental education, or play-based pedagogy.

· Experience of working with schools or in the education sector.

· Familiarity with charity finance and CRM systems.

· Qualification in project management (e.g. Prince2, Agile, or similar).

If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working.

· Holiday, 28 days + bank holidays + a “birthday gift” day.

· Laptop, phone and all travel & subsistence expenses.

· Family & carer friendly policies.

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package.

· Sick pay.

· Salary sacrifice pension scheme – 5% employer contribution.

· Subsidised Christmas meal.

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 5 out of the 9 from the “what you need - essentials” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

We are seeking an inspiring leader to build on the success of our award-winning charity. Are you an experienced manager, confident communicator and empathetic team leader looking to make a difference for wildlife and nature-based learning?

The Bird of Prey Project is a registered charity and multiple award-winning visitor centre and zoo working to conserve birds of prey, restore habitats and make wildlife education accessible. At this exciting time for the organisation, we are looking to recruit a new Charity Manager who can manage the visitor centre whilst working alongside the Board of Trustees to develop strategy and objectives for the charity. You will have the incredible opportunity to lead a team working to inspire the public about wildlife, develop the highest standards of bird welfare and restore populations of wild raptors.  

What is the role about?

The Charity Manager works directly with the Board of Trustees to manage the charity and visitor centre.

The visitor centre receives over 10,000 visitors per year who provide the majority of the charity’s income. The senior bird team provide a high standard of ethical raptor care to over 20 species, using restraint free management and free-flight techniques, and also deliver experiences and displays to the public. The Charity manager works to ensure that the site is safe and compliant with law & best practice, the senior bird team are provided with adequate resources and that the visitor centre is meeting goals for income generation.   

The charity’s mission is to Conserve birds of prey, restore habitats and make wildlife education accessible. The Charity Manager over-sees the staff team delivering the charity activities, ensuring work is recorded and reported correctly.

You would also be responsible for line managing both Deputy Centre Managers. You should be confident in making decisions and able to balance opportunity and risk. An ability to operate within and develop governance, finance and risk frameworks is also a key part of the role, and whilst a background with working with birds of prey or in wildlife conservation is not necessary, you should be passionate about The Bird of Prey Project’s mission.

Key responsibilities

• Line manage and lead personal development of the Deputy Centre Managers.
• Overseeing income generation through visitor experience, including social media and marketing
• Develop new streams of income generation – including fundraising
• Act as company secretary and ensure our compliance with our licensing requirements, Charity Commission guidance, financial regulations, the law, and other relevant regulations/guidance/best practice.
• Maintaining, updating and creating policies, procedures and risk assessments as required
• Reporting charity impact and activities
• Work with the charity finance specialist trustee to:
  • accurately record finances
  • ensure key payments are made and collected on time
  • deliver payroll for employees
  • reconcile cash payments
  • review monthly forecast vs actuals reports
  • forecast and budget for the charity.
• Manage any relationships with any external bodies.
• Lead the strategic development of the organisation alongside the Board of Trustees.
• Attend, contribute to, and act as Secretary for board meetings

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

• Who works in a person-centred way.
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions.
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.

Email application documents to Beth Tingley, Adult Carers Support Team Leader. Her email address can be found on the Vacancies page of our website If you would like to talk more about this vacancy, please call our Support Line and ask to speak to Beth.

Closing date: Sunday 29th June 2025

Shortlisting date: 3rd July 2025

Interviews with Richmond Carers Centre scheduled: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

ORCA are looking for an outstanding Training Manager to join their team and help the charity take the next step in the evolution of their programme of e-learning training courses to help more people than ever to help protect whales and dolphins.

We are looking for someone who is passionate about the power of education, a systems thinker who is able to take the e-learning system ORCA have built and maximise it's capabilities. A keen understanding of how to engage and inspire learners through digital channels and how to construct dynamic courses that maximise learning is key.

The successful candidate will be responsible for leading ORCA's training programmes, developing content using expert knowledge from the wider ORCA team to train people from a variety of backgrounds about whale and dolphin conservation, including members of the public, experience ORCA volunteers and seafarers.

This is an opportunity for someone to build on a strong foundation of training and catapult it into a digital space, creating an efficient, effective and wide reaching training programme that has the opportunity to make a meaningful difference for whale and dolphin conservation around the world.