Head Of Development Jobs in Europe

Do you want to make a difference to the lives of people and communities in need? Are you an experienced bid writer, fundraiser and with experience of developing corporate partnerships? You should join one of the country’s largest and most dynamic advice agencies!

Following the recent appointment of a new Chief Executive Officer, Citizens Advice Staffordshire North & Stoke-on-Trent is looking to recruit its first Bid Writer & Funding Manager. This is a newly created post, offering the opportunity to join an established and nationally respected charity at a time of genuine transformation.

You will work with the Senior Management Team to support our future growth aspirations:

• identifying new opportunities to diversify income streams and support service delivery
• writing compelling bids and tenders to help meet our strategic objectives
• developing corporate partnerships with third, public and private sector organisations

Reporting to the Head of Finance & Resources, the Bid Writer & Funding Manager will work closely with the CEO and Senior Management Team to develop an organisational fundraising strategy, identify new business and funding opportunities, and implement a programme of donor development and corporate sponsorship.

Why join Citizens Advice Staffordshire North & Stoke-on-Trent?

• 25 days annual leave plus bank holidays, plus birthday leave
• pension scheme with an employer contribution
• flexible working arrangements
• investment in your professional development
• generous package of welfare benefits.

If you're ready to make a difference and satisfy the criteria above, please apply with an up-to-date CV, along with a supporting statement (max. 2 pages A4) setting out your relevant skills and experience, by Friday 28th June 2024.

Key terms and conditions

Salary: £31,605

Contract type: 12 months with the possibility of extension

Hours: Full time - 35 hours per week

Holidays: 25 days plus bank holidays. Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.

Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme

Line Manager: Head of Parliamentary Advocacy

Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible. Our office is in Millbank Tower, London, SW1P 4QP.

Starting date: This role is available immediately.

About Results UK

Results’ mission is to work with others to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.​

Internationally, we work with Results organisations around the world, and in health we also work with partners in India, Kenya, Zambia and elsewhere through the international ACTION Global Health Advocacy Partnership. Results UK believes the building blocks of the end of poverty can be most simply articulated as “health, education, economic opportunities, and citizen voice”. These are the things that all people, wherever they live, need and have a right to.

Within these areas, we prioritise a small number of specific issues where we can have the most influence to achieve much needed development progress. Across all our issues, our aims are to mobilise resources, change policy, and create the public and political will that will bring about change.

Role description

Results has a long and successful history of engaging with UK parliamentarians around international development issues and providing them with the briefings and questions they need to raise these issues in parliament. As the Parliamentary Advocacy Officer for Education, you will lead our parliamentary work on education issues in line with our new strategy and commitment to equity. You will have a good understanding of how the UK Parliament works and how to engage parliamentarians in our issues. 

You will lead relationships with UK parliamentarians around global education, including providing the Secretariat for the APPG Global Education.

Key responsibilities

Parliamentary advocacy

● Working with the Head of Parliamentary Advocacy and others in the organisation to develop and implement a high impact and politically astute advocacy strategy for global education.

● Alongside the specific global education strategy, contribute to the development of Results’ overarching parliamentary advocacy strategy, working closely with the Head of Parliamentary Advocacy and other members of the team.

● Lead on the parliamentary work on global education for Results UK, by building and strengthening relationships with MPs and Peers that result in their championing the end of poverty, specifically the importance of global education, and building support for the key elements of strong national education systems.

● Provide the secretariat function to the All-Party Parliamentary Group (APPG) on Global Education. The APPG secretariat/coordinator function includes guiding the Group’s work programme and activities, arranging meetings and events, corresponding with the APPG Officers and Members, briefing MPs and Peers to ask questions or speak in parliamentary debates and representing the Group externally, for example with the FCDO, Global Partnership for Education, Education Cannot Wait and others.

● Lead the planning, delivery and evaluation of Parliamentary Delegations to other countries and advocacy tours to the UK, working with the relevant Policy Advocacy Officer and others in the Parliamentary Team.

● Work closely with the Grassroots Advocacy Team to ensure parliamentary and grassroots campaigning activity is coordinated and the greatest impact is achieved between the relationships our grassroots campaigners build with their local MPs, and the work led from the office to support MPs in Parliament.

● Ensure our parliamentary advocacy and relationships always remain non-partisan and cross-party, in line with our charitable aims and objectives.

Partners and coalitions

● Liaise with other global Results organisations, to coordinate our parliamentary advocacy at a global level.

● Work closely with civil society and other partner organisations and allies in the UK to coordinate parliamentary advocacy in the UK.

● Represent Results UK in global coalitions and consortia, such as Send My Friend to School (SMF), the FLN (Functional Literacy and Numeracy) Hub and others as agreed with the Head of Parliamentary Advocacy.

● Identify and develop new partnerships in line with our new strategy and our focus on equity.

Communications and media

● Where capacity allows, identify media opportunities and support media activity (including traditional and social media) related to global education.

● Contribute content to Results UK’s website, blog and social media to help achieve our organisational objectives and strengthen our brand presence.

● Publicise the APPG's activities, primarily through its website and twitter account.

● Represent Results at external meetings and events in relation to global education advocacy.

Organisational Development

● Carry out effective monitoring, evaluation and learning of your work, recording activity and outcomes that enables Results UK to measure its success, in addition to measuring the impact of your activities towards these outcomes.

● Be a key part of Results UK’s organisational development by participating in strategic discussions, evaluations, sharing your experience and ideas, and working flexibly to support other staff as required.

● Actively develop and support funding ideas to help appropriately expand Results UK’s portfolio in close collaboration with the Head of Parliamentary Advocacy and the Operations team.

● Build new and strengthen existing relationships with donors, external partners, and our advocacy targets.

● Together with the Senior Policy and Parliamentary Advocacy Officer for Education, be responsible for regular reporting to grant funders.

● Be flexible and undertake other tasks as required.

Person specification

This role is ideal for someone with public affairs or political advocacy experience, preferably in the UK, who understands the way that political decisions impact global poverty and wants to influence these decisions. A strong understanding of and passion for global education. Equally important is a proven ability to quickly gain an understanding of a complex new area and translate it into succinct, clear, achievable recommendations.

This post will provide excellent opportunities for leading parliamentary advocacy to deliver real change in funding and policy outcomes on global education and other issues; for building and deploying a strong understanding of key international development issues; and experience of working directly with UK parliamentarians and other actors across the international development sector.

Essential criteria

• At least one year of experience in a substantial parliamentary or public affairs role with demonstrable success in managing relationships with parliamentarians from different parties.
• Understanding of the UK Parliament (including the roles of MPs and Peers; the range of activity parliamentarians can undertake in parliament to influence Government policy; the role of APPGs; Select Committees).
• A good understanding of international development issues and in particular, the need for approaches based in equity and partnership.
• An ability to learn quickly about new development issues and clearly convey this information to others.
• An ability to write clearly and succinctly, for a range of audiences, from lengthy formal submissions to short articles or blogs.
• Experience in representing organisations, networking, and working in coalitions.
• Experience of event organisation.
• Excellent English writing skills with an ability to write clearly and succinctly for a range of audiences.
• Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures.
• Good understanding of carrying out effective Monitoring, Evaluation, Accountability and Learning (MEAL), for advocacy work.

Desirable

• Experience working in international development.
• Experience of working with campaigners and advocates.
• Experience of working with the UK Foreign Commonwealth and Development Office (FCDO).
• Experience of managing activity budgets.
• Experience of planning and hosting online and in person advocacy events.
• Experience of media work.

Personal attributes

• A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.
• A commitment to anti-oppression and challenging your own thinking and biases.
• An ability to respond flexibly to changing priorities, and to stick to deadlines.
• A team player who enjoys supporting other team members towards common objectives.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Willingness and ability to travel within and outside the UK, as required.
• An interest in working collaboratively with global partners and learning from their experiences as well as sharing your own.

Why work for Results?

Like you, we're passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy - we don’t run programmes. The experience you gain with us sets you up for a career in international development. Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlines at the top of this document.

Work-life balance

• We offer flexible working so you can manage work around your own needs.
• Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
• Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
• We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
• In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
• All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing  - most recently publishing a comprehensive guide - and reviews what we have done to date.

Anti-oppression

• We offer half a day’s anti-oppression learning leave each year
• As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get additional equipment where needed.
• We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
• We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.

Partnerships

• Results UK hosts three other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
• We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy.

Equality, Diversity and Inclusion

At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.

As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.

We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.

How to apply

To apply for this job please submit a CV demonstrating your previous experience and answer the questions outlined below via our online application system. If you would like an informal discussion about the role or have any questions, please contact the hiring manager, Lucy Drescher.

Deadline for applications is midnight on Monday 1st July.

Interviews will be held during the week starting 8th July.

Shortlisting questions

You will be asked to answer the following questions as part of the application process:

• What motivates you about this role and working on global education?
• Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with external colleagues?
• You are planning an event for the APPG Global Education. Describe the process you would go through to decide on the topic of the event and then set up the event with the members of the group.

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.

We are seeking to appoint someone on a 12-month fixed term contract as maternity cover, to join our Grants Team in delivering The Ideas Fund, an exciting programme which looks to connect communities with researchers in order to develop and try out ideas related to mental wellbeing. The Fund is delivered in four areas of the UK – Oldham, Hull, the Highlands and Islands of Scotland, and North West Northern Ireland, although this role can be remote, based anywhere in the UK.

With support from the Head of Grants, we expect that you will have lead responsibility for our work in two of these areas, building strong relationships with our Development Co-ordinators and contributing to the successful delivery of the overall programme. You will oversee the support for grant holders to learn from what is working and feed this learning into our overall approach with the Fund, as well as sharing insights externally. It’s an exciting time for the Fund; you can find more details about our plans here.

You will work with our existing Grants & Learning Manager to ensure that our due diligence and grant reporting requirements are met, responding flexibly and creatively to issues that arise. Importantly, you will consistently focus on how we can continue to be innovative with our grant making, and how our learning can influence long term change in funding and public engagement practice.​

Job description

Key responsibilities

The main responsibilities of this role are to:

• Work with the Head of Grants to deliver an innovative programme that constantly evolves based on what we learn.
• Deliver excellent grant-making using relational, flexible and participatory approaches.
• Design and implement high-quality assessment, due diligence and grant management processes, continually reviewing and refining the approach.
• Support the assessment and delivery of a portfolio of ‘evidence building’ grants, with projects due to begin in January 2025.
• Design and implement learning and evaluation strategies and processes, reviewing and refining as needed. Manage relationships and/or contracts with learning partners where appropriate.
• Support local Development Coordinators to:
  • Ensure the programme’s aim of supporting underserved communities is fulfilled and the grants budget is committed.
  • Work with applicants and collaborators to develop high quality innovative proposals.
  • Work with grant holders, collaborating researchers and project partners to overcome challenges they might face in delivering their projects.
  • Collate and share local learning as part of an evidence building and practice sharing strategy, which is currently in development.
• Develop and manage a small pipeline of discretionary ‘infrastructure’ grants to add value to the portfolio and/or make systemic impact at local or national level, if necessary.
• Develop bespoke application and grant management and learning processes as appropriate.
• Work with the Head of Grants to devise a learning and development plan for the Grants Team.
• Build and engage a network of key stakeholders to ensure successful delivery of the programme.
• Champion innovation in supporting community/researcher collaboration, community-led research, systems change and grant-making across relevant sectors including:
  • Sharing learning, practice and ideas with a broad range of stakeholders through a range of approaches.
  • Representing the British Science Association at external events to share innovation and learning.
  • Develop and deliver events and/or content to showcase practice.
• Support the Head of Grants with developing the BSA’s strategy around future grants programmes. 

In addition, the post-holder will be expected to:

• Support colleagues across the organisation, especially at busy times or on specific areas of expertise.
• Undertake assessment or grant management work on other programmes as required.
• Other duties as reasonably required by the line manager.

Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Permanent remote working in the UK is possible and we welcome applications from people based in other parts of the UK. We are happy to consider secondments.

You can find the person specification, our application pack and the link to apply on our website by clicking the Apply button. 

Please identify your notice period and salary expectation in your cover letter.

Note: Unfortunately we cannot support applications from international candidates at this time

Job Title: Trust Fundraising Manager

Contract: Permanent, Full-time (35 hours per week)

Location: Anywhere in the UK, we are a remote-first organisation

Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard.  We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society.  We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time.  Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth. 

This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up.  We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects.  You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them.  Attention to detail is key, as is the ability to manage your time and prioritise your work.

If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.

You’ll have

• A minimum of two years of experience in trust fundraising
• Demonstrable success in securing four and five-figure gifts
• Experience in managing funder relationships, and developing them into longer-term partnerships
• Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
• Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
• Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.

The deadline for receipt of applications is 5pm Friday 28th June 2024

Unfortunately, we cannot consider any applications received after the deadline.

Interviews will be held on a rolling basis via video conference.

Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.  We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.  The information will be kept confidential and will be separate from your application.  It will have no bearing on your application.

Parentkind is committed to meeting the needs of applicants with disabilities.  Please let us know if you require any adjustments to your application or interview process.

More about Parentkind

Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.  We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.  Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.

As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.  Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.  The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.

We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:

• Engaging and inspiring individual parents
• Supporting our PTA and other member associations and growing the number if PTAs across the UK
• Helping schools be parent-friendly through guidance and training
• Working with partners
• Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers. 

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts our people at the core of its success.

Working within the Commerce and Visitor Experience team and reporting to the Buying, Merchandising and E-Commerce Manager, the Senior Buyer will lead on the product development and sourcing of gifts and books for core, seasonal and exhibition product ranges, including bespoke products inspired by the collections, themes and exhibitions of Royal Museums Greenwich. They will ensure new product ranges meet spend, margin and income targets as well as reviewing the sales performance of all product ranges and their effectiveness. Collaboration with colleagues within the team and across the Museum is essential to defining the direction for exhibition and core ranges.

The successful candidate will have considerable experience of gift buying and range management, line management experience, proven product development skills, a flair for creativity and innovation, and a sound understanding of retail KPIs. 

This is a full time, fixed term (maternity cover) role for the duration of 12 months in Band 5 - middle management and professional specialists. Core hours of work will be 36 per week, 9.00am - 5.00pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the role, occasional flexibility may be required. 

In return we offer a culture encouraging inclusion and diversity, pension, 22 days annual leave, training and development, an environment with flexible working options, plus many more.

Salary: £35,885 per annum

We encourage you to read the full attached job description/person specification before applying for this role.

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone. We guarantee an interview for any candidate who identifies as Disabled and/or as a member of a Global Majority* and who meets the essential criteria requirements. Please state in your application if you would like to be considered under this scheme.

We actively work with the Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities. 

*Global Majority refers to people who identify as Black, Asian, Mixed and/or who have been racialised as a member of an ethnic minority. 

QAC is a charity that runs a college, supported living (known as Independence Plus) and community services for young adults with learning difficulties and disabilities.

The College has been at its current location since 1903. Our original purpose was to provide education for young people who were blind or visually impaired. Today, in addition to supporting people who have a visual impairment, we offer education, support and guidance for students on the autism spectrum, those with moderate to severe learning difficulties, and students with physical and other disabilities.  We have a large, skilled and diverse staff team who can meet a diverse range of student needs.  As QAC has grown, we now have new educational and learning sites.  As well as the more well-known campus in Harborne, there is the QAC Pinewood campus (dedicated to employment progression) in nearby Woodgate valley and in addition, QAC Umberslade campus (dedicated to horticulture and outdoor learning), in nearby Selly Oak.  QAC offers a broad range of study programmes that are tailored to ensure each student receives the educational, therapeutic and support services that they require, helping them achieve their aspirations for adult life. 

Our supported living programmes (Independent Plus) and Community Services offers support after leaving college and to those from within the local community. The marketing and communications team is responsible for marketing QAC services with the main focus being on student recruitment. Following a recent re-brand, the post holder will also be integral in ensuring an efficient and effective roll out of the new branding.

QAC also has an enterprise arm consisting of Sight Village (a touring exhibition supporting those with sight loss), All Formats (a transcription service) and Carbon Fibre Canes.  These are all supported by the Marketing and Communications Team.

Position: Marketing and Communication Manager

Reporting to: Head of Income Generation

Location: Queen Alexandra College, Harbourne

Hours: 37 hours per week for 52 weeks per annum

Salary: £35,885-£40,256

Joining our supportive team, you will have the opportunity to:

• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
• Develop your own skills, aspirations and progress your career.

Our benefits include;

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF) 
• Access to Education Support Free Helpline for Teachers & Education Staff
• Mental Health First Aiders
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off
• 5% discount on National Express West Midlands bus passes
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager. 

• Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
• Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
• Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
• Act as the first port of call for all queries relating to operational management.
• Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
• Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
• Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
• Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions. 
• Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
• Manage processes and relationships with team members and external providers to ensure cost-effective practice.
• Support senior expedition leaders to deliver expeditions on budget.
• Manage the process of reconciliation following the return of our programmes.
• Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
• Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
• Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
• Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
• Represent the charity as an ambassador in a range of public fora.
• The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
• Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team. 
• Be ‘on call’ during operational periods as part of a duty rota.
• Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.

The Role

At the National Memorial Arboretum, we believe in building on potential. As a Learning and Participation Officer you will have the ability of developing, coordinating, and delivering educational and participatory programmes that engage visitors, students, families and community groups that could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Learning and Participation Officer, you will be responsible for creating and delivering learning and participation experiences, workshops and events with the support of a team of learning volunteers.

If successful, the main duties of your role will be:

Programme Delivery

· Develop, and implement educational programmes, workshops, participatory and family events that align with the organisation's goals and objectives.

· Development and creation of supporting documentation and physical resources used for the L&P programme.

· Coordinate, timetable and brief all Learning Volunteers for all activity on and off site.

· To work with the Head of Learning and Participation and wider Arboretum team to develop engagement opportunities for all visitors.

· Delivery and facilitation of both formal and informal workshops sessions (Term time and school holidays)

· To organise and manage all practical elements of visits and workshops at the National Memorial Arboretum including sourcing and preparing of any materials and resources.

· Design and deliver work experience programmes for students age 14 

· Support and deliver young people’s volunteering programmes- Duke of Edinburgh and Young Arboretum Ambassadors.

· Support on large scale events on site representing Learning and Participation.

· Coordinate the Lifelong Learning programme.

Systems and Documentation

· Supervise and maintain an efficient and effective bookings system, generating statistics and a dedicated learning database.

· Gather and monitor visitor data and case studies.

Curriculum Development

· Collaborate with subject matter experts to develop and refine curriculum materials that are engaging, informative, and align with the organisation's educational goals.

· Stay updated on industry trends and best practices to ensure program content remains relevant and up-to-date.

Internal and External Relationships

· Collaborate with RBL Remembrance team.

· Work closely with marketing and communication team to input into developing strategies to promote learning and participation programmes and events to the target audiences.

· Develop and build external relationships with schools , colleges and universities.

Feedback and Evaluation

· Implement assessment tools, surveys, and feedback mechanisms to gather participant input and measure program effectiveness.

· With the Head of Learning and Participation review and assess collected data to make informed decisions about programme  improvements and adjustments

· Any other duties as are within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Head of Learning and Participation.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

· A desire to provide great customer service

· Enjoy and thrive in working in teams and with others

· Passionate about supporting the ongoing development of the Arboretum

· Come to work each day to be the best you can and to learn and develop

· An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.

It’s why we welcome applications from people with diverse backgrounds and experiences.

Closing date for this role is: 23rd June 2024

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Settle is a charity that supports young adults as they leave the care system and move into their first home. We provide intensive one-to-one support addressing practical life skills, sustaining a tenancy and managing emotional wellbeing. Our preventative approach to homelessness helps care-experienced young people to make long-lasting changes and thrive.

This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Trust and Foundation Fundraising Manager, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.

You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders, managing our prospects pipeline and developing and nurturing long-lasting and rewarding relationships with Trust and Foundation funders.

As a potential candidate, you’ll bring at least two years of grant-writing experience to the role and a strong track record of securing 5-6 figure sums. This is an ideal opportunity for someone looking to step up to a managerial role, or someone already established at that level.

In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021. In our recent Staff Satisfcation and Wellbeing Survey, 93% of employees said they'd recommend Settle as a good place to work.

Benefits

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

What we're looking for

You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.

You have outstanding writing skills
You’ll have a track record of writing high quality applications to trusts and foundations with a keen eye for detail and an understanding of what funders want to see in an application.

You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.

You take a strategic approach
You apply a considered, research-informed approach, both when identifying and approaching funders. You manage our fundraising pipeline and prospects with the bigger picture in mind, but are also meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing. You are exceptionally organised and can manage multiple funding deadlines.

You are proactive
You will take ownership and responsibility for Settle’s Trust and Foundation fundraising, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required. You will be able to prioritise your time effectively and approach tasks strategically to reach targets.

You are reflective
You’re continually looking for opportunities to learn and improve, both on your own practice and on Settle’s fundraising practice more broadly. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You use data and evidence to make decisions and are able to recognise and learn from mistakes. You view feedback as a gift and use it to shape your practice.

At SNG, we're committed to creating safe, provide quality, affordable homes in happy, successful communities that leave a lasting, positive impact on our customers' lives. Our approach revolves around putting the customer first, ensuring every interaction is handled with care, respect, and inclusivity.

We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.

You'll be based in our office in Newbury, with the flexibility to combine home working .

The Role

Your role will be to inspire, lead, and motivate a dedicated team of circa 8 Customer Support Advisors. Your role will be pivotal in ensuring the delivery of consistent, high-quality service across all channels, embodying our commitment to 'right first time' outcomes and customer satisfaction

Key responsibilities:

• Contribute to the overall annual budget setting process and any devolved budget.
• Drive continuous improvements to streamline processes/ways of working
• Monitor performance in real time of your team, ensuring they both individually and collectively achieve agreed service and quality levels
• Recognise and reward great performance and values examples, as well as managing underperformance and absence
• Contribute to embedding digital channels, focussing on streamlining processes to make it easier for customers

Knowledge and skills:

• Proven experience in leading and managing dynamic Customer Support teams 
• Strong communication, active listening, and decision-making skills
• Evidence of excellent customer service achievements
• Demonstrated excellence in customer service and stakeholder management
• Ability to recruit, nurture, and develop professional teams to deliver impactful customer strategies
• Knowledge of data management processes and industry standards
• Commitment to personal and professional development

Interviews will be held week commencing the 8th July. 

What you'll get from us

We have some fantastic benefits on offer at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

Hope for the Future is a Sheffield based charity which works to support constituents across the UK to secure greater and more ambitious action on climate change from national and local government - across all levels - by having effective conversations with their elected representatives.
With a strong vision, supportive working culture and the drive to make an impact, our team, who are located all across the UK, operate nationally at a grassroots level, linking constituents with their MPs and councillors, delivering training workshops and holding events. Our vision is to see politicians of all political persuasions joining together with communities across the UK to take decisive action on climate change.

About the role
We are seeking a Partnership Manager experienced in winning, developing and managing funding relationships (trust and foundations, corporate and paid delivery partnerships). 
Reporting to the Director of Income Generation, HFTF’s Partnership Manager will be an integral part of the Fundraising team responsible for growing and managing our partnerships, driving the charity forward, increasing impact, securing increasing and sustainable funding and engaging increasingly wider and more diverse segments of society, in our work - equipping citizens across the UK with the tools they need to have effective and impactful conversations with their local politicians on climate change and nature.

Combining exceptional fundraising knowledge and an ability to think innovatively and strategically, this role will be essential to establishing new funding from trusts and foundations, corporate and paid delivery partnerships and stewarding these towards longer term support for our vision - that together, communities and politicians secure a healthy planet for all.

Terms and conditions
Hours: Full time (35 hours) with the option for flexible working.We’d be open to a part time role for the right candidate. The role may require some evening and weekend work.
Pay: £33,920 - £37,736 per annum, plus £3k London Weighting for staff who live in the qualifying postcode areas.
Accountable to: Director of Income Generation
Benefits: generous 30 days annual leave (incl extra days for low carbon travel) plus 8 statutory bank holidays, employers’ Pension Contribution, Bike to Work Scheme, Season Ticket Loan Scheme, Well-being support, flexible working, hybrid working, enhanced maternity pay.
Location: Either our Sheffield office (Head Office) or remote anywhere in the UK.
National travel as required. Home-working/hybrid-working options/flexible working options can be agreed in line with the HFTF home-working/hybrid-working policy.
Contract type: Fixed term 12 month contract with opportunity to extend should funding allow.

The Ageing Well Functional Fitness MOT project is aimed at supporting mild to moderately frail residents of the Frognal area of Bexley with falls prevention, improvement of functional wellness and to provide signposting for sessions to enhance functional fitness within this defined area.  The project will be working to engage with people who may be experiencing health challenges but are not accessing support, therefore engaging with them prior to a crisis.

Your role will be to create and lead a network of organisations and individuals to deliver functional fitness "MOTs" and who can provide support for functional fitness.  You will also provide a regular link with the local population which could be utilised by other services and campaigns such as cancer prevention or dementia awareness. You will work to strengthen the network of community groups, statutory services and businesses working together to deliver improvements to health and wellbeing. You will engage with local residents to gather feedback about what is important to them and involve people in the development of additional health and wellbeing support.

We are seeking a passionate, dynamic individual to take on the role of Garden Community Hub Coordinator for our site in Tooting.

The role will involve supporting our garden move and coordinating the development of our site and provision in our new space. This will include working closely with the team to develop new projects delivered from the site and coordinating the transition of our operations. You will also oversee the growth and development of the Share Garden Centre, our customer-facing enterprise, enabling it to flourish. In managing the Garden Centre, you will ensure that it provides excellent training and work experience for our students as well as being the plant centre of choice for local people.

You will work closely with our Lead Horticulture Trainer and Head of Training to support the delivery of training and therapeutic activities in the garden. You will report into the Head of Volunteering and Community Services to ensure the smooth transition of the site activities into our new temporary building as well as planning our operations ahead of the move to our permanent new space. You will line manage our Project Support Worker and Cleaner, work closely with the garden team and across departments to develop and deliver our provision for adults with learning disabilities and/or autism. You will ensure the space, activities and provision is a welcoming, supportive and safe environment for students, external members, and volunteers. You’ll be inclusive and person-centred in your approach at all times.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

Main responsibilities 

• Work as part of a team to plan, develop and deliver the projects at our Tooting site which includes our horticulture programme, student training, social enterprise, and garden
• Work closely with the Head of Volunteering and Community Services to plan the move to the new site  and manage the transition period,  including delivering updates and briefings to the garden team regarding the progress of the move and impact on staff and students
• Coordinate the day to day running of our projects and site, ensuring the best use of available resources and maximising opportunities for the development and delivery of new projects.
• Line manage our support worker and cleaner; coordinate regular team meetings and project staffing, and induct new staff and volunteers to the site
• Build and maintain relationships with like-minded organisations across South West London to expand opportunities for students, our social enterprise and garden project, and ensure the suitable growth of services. This includes, building new customer relationships with people visiting and buying from Share Nurseries

Who we’re looking for 

• Experience of supporting and growing community projects, community gardens, social enterprise or projects in a similar setting
• Experience of coordinating complex projects or activities, working across teams and departments to achieve goals
• Experience of identifying, building and maintaining positive partnerships and working with a range of stakeholders
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

 Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

 We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life. 

 We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What are the top three qualities that would make you an excellent Garden and Community Hub Coordinator?
2. We will soon be moving our operations to a new site which will be both an opportunity for us to develop and grow our service whilst also being a big transition period for our students and staff. What are the key things you would consider when supporting, planning and coordinating this move?
3. How would you involve students in the delivery of the service and ensure activities are person centred?  

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please get in touch with us. 

We look forward to receiving your application. 

About ICT at Hope into Action 

ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth. 

About the role 

Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.

Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.

Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them. 

You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values. 

We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.   

About us

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.  

Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants. 

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants. 

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.