Fundraising Administrator Jobs in Europe

About the role

Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player? 

We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.

You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).

The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team.  Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams. 

If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team. 

We are also open to making the role part time (80%) for the right candidate.

 Interviews will be held on a rolling basis.

What can the Foundation offer you

- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.

- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive

- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing

About the Cherie Blair Foundation for Women

The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive. 

Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries. 

Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities. 

As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector. 

How to apply

To apply, please download the job description and send us the following:

· Covering letter addressing relevant experience for the role (one A4 page max)

· We will not accept or consider applications submitted without a cover letter.

· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria

· Current CV (two A4 pages max)

DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time. 

Please send your application, or any questions you might have by Friday 17 May, 5pm BST.

The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.

For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.

Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.

Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application. 

Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager

About Self Help Africa

Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.

In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.

In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.

Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.

Job Purpose:

The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.

Key Responsibilities:

Supporter Care:

• To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
• Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
• Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
• To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
• Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
• Assist with the ongoing stewardship of Regular Givers.

Community Fundraising:

• Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
• Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
• Support the formation of volunteer fundraising groups.
• Support ongoing and new events within the UK, which may include occasional weekend and evening work.
• Take the lead with the co-ordination and administration of public collections in the UK.
• Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.

Digital Marketing:

• Support in developing UK digital fundraising opportunities.
• Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.

Database Management (Training will be provided):

• Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
• Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.

Finance Administration (Training will be provided):

• Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
• Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
• Administer new Direct Debit instructions.
• Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
• Scan and upload credit card statements and invoices for payment by the Finance team.
• Record and reconcile petty cash expenditure.
• Assist the Finance team in the reconciliation of all income received, responding to any queries.

General Office Administration:

• Order office stationery and fundraising supplies, as required.
• Co-ordinate general office maintenance, as required.
• Arrange accommodation for staff travel to Shrewsbury.

Key Relationships:

Internal

• Fundraising Campaigns Manager UK (line-manager)
• Head of Fundraising UK
• Fundraising Campaigns Officer UK/Ireland
• Fundraising Team UK/Ireland

External

• Self Help Africa supporters, donors, and volunteers.
• Suppliers for office equipment and stationery.

Knowledge, Experience and Other Requirements:

Essential

• Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
• Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
• Strong customer service and interpersonal skills.
• Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
• Excellent knowledge of the Microsoft Office package, especially Excel.
• Excellent written and verbal communication skills (English).
• Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
• Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.

Desirable

• Working knowledge of marketing/relationship CRM databases, such as Salesforce.
• Experience of processing and managing data.
• Educated to degree level.
• Full driving licence and access to a car.
• First Aid Certificate.

Competencies

• Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
• Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
• Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
• Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.

Job Title: Alumni and fundraising development officer

Location: Queen Mary's Grammar School, Walsall

Hours: 37 hours per week, Term Time

Salary: NJC scale point 14 – 17. Actual Salary: £23,615 – 24,856 (FTE: £27,334 – 28,770)

Purpose of Job:

The postholder plays a key role in managing the alumni network, with a specific emphasis on events and volunteer management, to actively engage alumni and stakeholders with Queen Mary’s Grammar School. The goal is to continuously enhance the value and contributions from stakeholders in alignment with Queen Mary’s Grammar School’s strategic priorities.

Ultimately, this role is designed to support the school’s strategic plan by delivering philanthropic income and other forms of financial and non-financial support from alumni and other stakeholders. This is achieved by developing and strengthening relationships with important constituents and identifying shared areas of interest and activities to enable lifelong relationships to form.

Main responsibilities:

1. To work with the Headmaster in developing links with the alumni network through the Queen Mary’s Club (QMC) for the purpose of school promotion, school career programme development and fundraising.

2. To assist with other whole school fundraising projects

3. To oversee the financial and administrative function of school donations and the Queen Mary’s Association (QMA) as a parental fundraising body within the school.

It is expected that the role will be self-funding, as a result of the income brought into the school. This may include funds raised through alumni, grant applications and bequests from former pupils, as well as a contribution towards other fundraising projects.

JOB DESCRIPTION The duties include:

• Actively enhance engagement opportunities with former students and other stakeholders. Contribute to development of methods of engaging with alumni and strengthening their relationship with Queen Mary’s Grammar School and each other;

• Maintenance and continuity of QMC database using Raiser’s Edge; leading initiatives to grow and populate the database.

• Management of the website, including creating new content;

• Use a range of social media channels to engage alumni and other relevant stakeholders, such as Linked-in and Mail Chimp.

• Recruitment of upper sixth students to the QMC; Actively contribute to engagement with current students to raise the profile of the QMC and the opportunities afforded by Queen Mary’s alumni network.

• Assistance with fundraising for specific projects; putting in bids for funds and making Gift Aid claims where appropriate; creating new initiatives for fund raising and bequests.

• Stewardship, retention and recognition of volunteers and donors, ensuring they have a rewarding and impactful experience.

• Liaison with Old Marians, including a quarterly digital ‘From All Quarters’ update newsletter, creation of regular email campaigns, preparation of the annual Chairman’s letter and other social media/website updates;

• Researching the School’s Archives for materials to assist in fundraising, events and content creation;

• Management of QMC merchandise, including sales and stock replenishment

• Organisation and set up of the Old Marians’ dinner in September of each year (including liaison with the guest speaker, caterers and QMA bar committee);

• Organisation of the annual July Wreath Laying ceremony in London and surrounding activities.

• Organisation of alumni gatherings in Walsall, Birmingham, London and any ad-hoc events as required.

• Liaison with the School’s CEIAG co-ordinator to organise alumni careers events and procure former students for the programme. Guiding and supporting volunteers during the careers week.

• Be mindful of the diversity of alumni and stakeholders – promote equality and inclusivity in all activities and processes.

• Planning, promotion, co-ordination and impact evaluation of all events.

• Attending of all QMC committee meetings and preparation of papers for Dinner sub-committee;

• Liaison with the Old Boys’ Scholarship Fund (OBSF) arm of the QMC with reference to fundraising and the support of projects;

• Support the Headmaster in shaping and delivering campaigns, supporting key priorities, and monitoring targets. Use stakeholder research and data analysis to make suggestions, monitor performance, and drive future plans and activity.

• Receive, record and reconcile termly donations for the School donations fund; liaison with the Mercian Trust over the transfer and use of such donations;

• Submitting Gift Aid claims to HMRC;

• Treasurer for the QMA, including production of simple accounts and financial records

• Assist with recruitment of QMA volunteers and allocation to committees;

• Oversight of the Charity Commission status of the QMA and management of the bank account;

• Attend QMA management committee and trustee meetings;

• Provision of information for the QMA trustees;

• Being aware of, and complying with, policies and procedures relating to confidentiality and data protection (GDPR), reporting all concerns to an appropriate person;

• Attending and participating in other meetings, as required;

• Co-ordination of activities, when required, across the Mercian Multi Academy Trust;

• Contributing to the overall ethos of the School;

• Carrying out any other duties as may reasonably be requested by the Headmaster, other members of the Senior Leadership Team or the Head of Sixth Form.

PERSON SPECIFICATION
Preferred skills, personal attributes or experience

• Excellent communication skills (oral and written)

• Ability to build rapport and effective professional relationships with a wide range of audiences from diverse backgrounds and all walks of life.

• Experience of fundraising and engagement with stakeholders would be an advantage;

• Ability to work constructively as part of a team;

• Experience of database management (knowledge of the Blackbaud software package is desirable, but not essential);

• Experience of planning, delivering, and monitoring events.

• Exceptional organisational and planning skills, suitable for the oversight of large events;

• Proven ability to think strategically and creatively; openness to new ideas and ability to identify problems and suggest solutions where necessary. Identify ways of improving effectiveness.

• Ability to work independently to drive and take ownership of projects.

• Excellent public presentation skills;

• Good numeracy and literacy; familiarity with ICT including Microsoft Office;

• Working knowledge of accounting principles and practices;

• Able to multi-task and adapt to changing priorities.

• Ability to react positively and remain calm under pressure.

Queen Mary’s Grammar school is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding and Safer Recruitment Policies can be found on our website. This position is subject to appropriate vetting procedures including a criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions as part of the recruitment process.

We have a fantastic opportunity for a Centre Fundraising Organiser to join the fundraising team at our Lanarkshire centre in Airdrie. 

As an integral member of the team, you will be based at the centre and assist in the delivery of a wide range of operational and administrative support, as well as social media activities.

Your responsibilities

• First point of contact for enquiries from community audiences and suppliers.

• Respond to enquiries from the public, volunteers, fundraisers, etc. (by phone, mail and in person), including responding to requests for information, materials and more.

• Refer enquiries to the Centre Fundraiser where appropriate.

• Provide and facilitate supporters with a choice of how they fundraise, and work with Maggie’s in line with the national strategy and plan.

• Provide excellent supporter care, which enthuses supporters and encourages commitment and loyalty to Maggie’s.

This is a demanding role in a fast-paced environment where priorities change frequently. There will be a requirement to work irregular hours and travel locally. 

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

• a unique, experiential induction week based in one of our centres
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.

Individual Giving Officer

£30,195 pro rata  

30 hours per week

About us:

At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. Our support services are wide ranging and bespoke to each family including end of life treatment and care, respite short breaks, counselling, sibling support groups, music therapy, home visits and much much more. 

It costs more than £5m each year to keep our doors open for families across South Yorkshire and beyond. We receive around 15% of our funding from government and the rest is sourced by our Income Generation team.  

The role:

An exciting opportunity has arisen within the Income Generation team at Bluebell Wood and we are now on the lookout for an experienced fundraiser to join us and take on the responsibility of developing, implementing and delivering the hospice’s Individual Giving portfolio.  

This is an area with a potential for significant growth over the next 1-3 years and beyond, and we are seeking a passionate and knowledgeable self-starter to steer the next chapter of our progress and development as our Individual Giving Fundraiser.

The successful candidate will oversee the delivery and administration of Bluebell Wood’s Individual Giving income streams (in memory, legacy and regular giving) and work with the Individual Giving Manager to plan and implement a strategy to increase income growth in this area.

The requirements:

Our direction of travel is to always be ambitious in our growth, therefore we are looking for somebody who is driven to continually improve and develop our income generation opportunities.

To fulfil the role effectively you will be a creative, compassionate, and detail-oriented person and able to work collaboratively with the team, recognising and practicing the importance of governance around this role.

You will have a proven record of achieving financial targets, experience of delivering thought-provoking campaigns to engage both current and new supporters and increase income.

In return, we can offer you a fantastic working environment and the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

An exciting opportunity has come up to join the Community Fundraising team at Cystic Fibrosis Trust. You will be joining a dynamic community fundraising team at an exciting period of growth in our fundraising programme.  You will be organised and a great relationship builder, with excellent communications skills which you will use to engage and help to deliver the best fundraising support. 

You will work along side the Community Development and Fundraising Manager and the Digital and Social Community Fundraiser and be responsible for providing a high level of administrative and triage support for Community Fundraising activity, with specific responsibility for accurate data inputting and exceptional initial stewardship of community fundraising supporters.

Our current fundraising activities vary to include a wide range of supporter led events (Team CF [1]), ranging from football tournaments to bake sales, silent discos, balls and more. You will also support in the delivery of our fundraising campaigns with a key focus on Wear Yellow Day [2] and Festive fundraising [3].

The Community Fundraising team all work from home and regularly keep in touch with weekly online team meetings, individual catchups as required, as well as in person meetings throughout the year. This role would suit someone who is passionate about relational fundraising, is extremely organised and can work both on their own and in a team.  
 
Typical responsibilities in the role are:

- To triage and respond to incoming enquiries, material requests and bookings via phone & email, efficiently and accurately. 
- To ensure the management of accurate supporter records/bookings for key community events using third party external sites such as Enthuse to support this
- Engage with fundraising supporters and potential supporters to deliver exceptional stewardship and understanding people’s needs and challenges
- To assist in the correspondence with and development of fundraisers and donors, to ensure they have the support and fundraising materials they need to reach their fundraising goals and have an exceptional supporter experience
- Create and amend supporter records on the database in an accurate manner and within agreed standards ensuring data is always managed securely and effectively. 
- Update Community Pipeline with activity and income details and us this platform to provide data on fundraising activity.

This is a home-based role with some travel throughout the UK. You will be able to take Time Off In Lieu (TOIL) for this and claim travel and subsistence allowances.
 
We will provide you with a home allowance to support costs of working from home, a laptop, mobile phone and any other essential equipment needed for your role.

Our benefits include 30 days annual leave plus bank holidays, flexible working, Employee Assistance Programme, pension, healthcare cash plan and more.

Salary: £27,000 plus £450 home-based allowance per year

Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
 
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form. 

The closing date for applications is Wednesday 8th May.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this.

The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs,  can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief) sex, sexual orientation or union membership.  

REF-213 598

The main responsibilities of this role include:

· Respond to supporter queries and feedback across telephone, email, letter or via Orbis UK’s paid social advertising channels. Ensure supporters receive a great experience and feel happy to continue supporting Orbis in future.

· Oversee and deliver thank you communications in response to donations.

· Record and respond to positive and negative feedback when received.

· Update processes on an ongoing basis to ensure they are as efficient as possible. Provide feedback internally on the effectiveness of supporter journeys.

• Assist with the administration of the Raiser’s Edge (RE) database and provide assistance to the Database team when needed.
• Assist the Supporter Engagement Manager in the planning, creation and evaluation of fundraising and communications campaigns where required.

Events Fundraising Officer

As our Events Fundraising Officer, you will be leading the charge, creating and delivering innovative and captivating events that will stand out and will inspire long-term support for HHC like never before. You will know what makes a sensational event, you strive for perfection and using your creativity and experience, you understand how to motivate, excite, and innovate.

About you:

You will be the ‘go-to’ event lead for a number of the events in our portfolio, able to inspire confidence across the organisation and demonstrate impressive skills in a range of events spanning live, hybrid and virtual. A custodian of major opportunities, you’ll keep everyone on track and on target to smash our objectives.

About Hope and Homes for Children:

We believe children belong in families, never orphanages. Because orphanages harm children. The majority of those who experience life inside an institution suffer violence, abuse and neglect. Denied the chance to grow up in a family, they’re more likely to become homeless later in life, to have run-ins with the law, and to experience mental and physical health issues.

The shocking truth is that these are almost always children who have, or could have, a family to look after them. To love them. But every day, a broken system puts pressure on parents to give up their children. They'll be safe from war, can escape poverty, will get an education. False promises. No child should have to trade their family for their future.
Today, over 5.4 million children are trapped within institutions. It’s not right and it must stop. Children deserve so much better. Always.

Since 1994, Hope and Homes for Children has been working to stop the institutionalisation of children. We’re 250 people, in ten countries, inspiring organisations, including the UN, EU and governments around the world, to close the doors of orphanages forever. Instead, we fight for every child to feel the love and belonging of a safe family home.
Further details

Location: Our Salisbury or London office with flexibility to work from home for part of the week.
Contract Type: Permanent
Hours: Full time 37.5 hours
Salary: £29,000 to £33,000 gross per annum including any London weighting.
Closing Date:  The final cut off for applications is 13th May 2024. However, we may close the vacancy early if we receive strong applications. So, don’t delay, please get in touch if you have the right skills, experience, and passion for our cause.

To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.

Other information: This post requires the post holder to have the right to work in the UK. The recruitment process may include a relevant DBS check.

HHC actively encourages equality and diversity, and we look to recruit across age, gender, ethnicity and background as we believe diversity brings us closer to our mission of eliminating orphanages.

You may also have experience in the following: : Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc

REF-213 405

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP

A fantastic opportunity for a Centre Fundraising Organiser to join the team at our West London centre.

As an integral member of the fundraising team, you will be based at Maggie’s West London and you will assist in the delivery of a wide range of operational and administrative support, as well as social media activities.

Your responsibilities:

• First point of contact for enquiries from community audiences and suppliers.

• Respond to enquiries from the public, volunteers, fundraisers, etc. (by phone, mail and in person), including responding to requests for information, materials and more.

• Refer enquiries to the Centre Fundraiser where appropriate.

• Provide and facilitate supporters with a choice of how they fundraise, and work with Maggie’s in line with the national strategy and plan.

• Provide excellent supporter care, which enthuses supporters and encourages commitment and loyalty to Maggie’s.

This is a demanding role in a fast-paced environment where priorities change frequently. There will be a requirement to work irregular hours and travel locally.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

• a unique, experiential induction week based in one of our centres
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.

Please note that this vacancy may close early for the right candidate.

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

As the charity works to double the number of women it helps, we are recruiting for a Fundraising Events Lead to join our Newcastle team. Reporting to the Centre Manager, they will engage new and existing supporters and achieve income targets, raising vital funds across events and community fundraising to support of our mission.

In practice, this involves identifying new locations to deliver our annual events calendar including our sustainable fashion sales, and delivering our annual community fundraising campaign to target income, Cycle for Smart Works.

They will also work with our Communications Assistant to deliver engaging digital content about our events and community fundraising initiatives across various social media platforms.

The successful candidate will have good relationship building skills to ensure lasting and mutually beneficial event partnerships, and excellent written communication skills.

The role will be based at our Smart Works centre in Newcastle with occasional travel to set-up and host corporate and community events. Occasional weekend and evening work is also required to lead and support on our events calendar.

This is a fantastic opportunity for someone looking to elevate their career in events and community fundraising for a worthy cause. If you can multi-task and are a strong networker, we would love to hear from you.

Duties and responsibilities

• Leading on Smart Works Newcastle’s signature fundraising events, including high-end supporter events, fashion sales, and pop-up shops, managing the project from planning to execution and ensuring income targets of circa £55K are met.
• Effectively steward and manage multiple event partners to increase annual gift-in-kind support, clothing donations and engagement.
• Manage all external stakeholders involved in an event, sharing event briefs with the staff and trustee team.
• Seek networking opportunities to grow our supporter base, through community fundraising and corporate partnerships, owning KPI income targets for community and events.
• Working with the London HQ Community Fundraising Manager, to deliver our annual community fundraising campaigns such as Cycle for Smart Works and local events such as the Great North Run to income target c. £20k.
• Deliver an event from concept to delivery, ensuring key metrics are shared with the Communications Assistant to update our stakeholder groups accordingly.
• Supporting the team with other income generation streams such as grant applications, corporate relationships and working with the London HQ functions for each stream.

Personal Specification 

Essential criteria

• Demonstrable experience in event management and delivery, raising income in excess of £55k per annum. Event management in a fundraising capacity is highly desirable.
• Strong relationship building skills and confidence managing various stakeholders.
• Target driven with excellent organisation and time management capabilities, demonstrating an ability to prioritise and work to deadlines.
• Effective project-management skills, with proven experience managing multiple projects simultaneously.

Desirable Criteria

• Experience of writing applications for charitable trust grants is highly desirable.
• A detailed understanding of the fundraising landscape across Newcastle is highly desirable.
• Confident user of Microsoft Office (including PowerPoint, Word, and Excel) and digital content creation software such as Canva and Adobe InDesign, for professional settings.
• Experience in a fundraising or sales-based role.
• Experience working with VIPs or influencers.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.

· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

· Prepare regular reports and analysis on individual giving performance.

· Contribute to the development and implementation of a comprehensive individual giving strategy.

· Ensure activities are delivered to budget and performance effectively tracked.

· Provide a monthly report to the Head of Fundraising

· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

· Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

· Strong data management and analysis skills

· Good knowledge of current data protection/GDPR regulation.

· Good working knowledge of CRM databases and how to utilise to steward supporters.

· Good level of administrative and organisational competency

· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·Previous experience working in a charity/non-profit

· Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

· Compatibility with the charity’s values, including professionalism and flair with the personal touch

· Commitment to the charity’s aims

· High level of personal integrity and commitment, with a can-do attitude

· Able to work on own initiative

· Good interpersonal qualities and ability to work well within the wider team

· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

· Excellent time management and organisational skills, able to manage multiple projects simultaneously

· Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1. A comprehensive CV

2. A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.

Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference? 

Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.

About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.

Here’s how you’ll make a difference:

• Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls. 
• Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride. 
• Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities. 

Working arrangements

We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.

Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.

This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  

About you

• Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
• Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously  experience engaging  with customers via social media.
• Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
• Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
• Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.

What can we offer you? 
 
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation. 
 
Our generous staff benefits include: 
• 30 days annual leave plus bank holidays 
• Private medical insurance 
• Dental health cover 
• Contribution towards gym membership 
• Pension with employer contribution up to 10% 
• Life assurance 

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

Our Head of Legacy and In Memory Fundraising leads a small, dedicated and highly-skilled team. Working with the Associate Director of Fundraising and Marketing, the role is responsible for building and developing our vital legacy and in memory programme. The role includes the development of innovative and engaging marketing strategies - including recruitment and stewardship across legacies and in memory - investigating new audiences and channels and requires excellent budgetary management including detailed income forecasting.

With an ambitious approach and natural empathy, you will relish the opportunity to use your extensive knowledge of legacy based fundraising to increase income and optimise opportunities. If you lead by example to create a caring, approachable and supportive environment for all – by listening to each other and working together and enjoy driving through improvements to enable team to deliver, then we would love to hear from you.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

Interviews: First stage interviews to be held week commencing 3 June 2024

As part of our selection process, we will be asking candidates to deliver a short presentation during 1st stage interview.