Entry level jobs

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £34,099 to £39,631 per annum

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: Monday 08 September at 10am.

About the Organisation

Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Role

Role Purpose

An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.

The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.

Main Responsibilities

Human Resources:

● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.

Governance:

● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House

Finance:

● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.

General:

● Build collaborative relationships across the organisation.
● Support other operational projects as required.

Essential Experience, Knowledge, and Skills:

● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.

Desirable Skills:

● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector

Further Information and Benefits

● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

For detailed information on how your personal data is processed,
please review the Privacy Policy on our website.

Job Title: Communications and Campaigns Manager

Reporting to – Chief Executive

This is a permanent full-time role, home based with regular UK wide travel

Salary - £29,000 - £32,000 dependant on experience

Closing Date – midnight 5th September 2025

The Role

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.

Responsibilities

Strategic Communications & Storytelling

· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

· Contributing creative ideas to increase awareness of an organisation’s work and impact.

· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.

Campaigns & Public Engagement

· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach

· Organising, planning and supporting online and in person events.

Content Creation & Digital Media

· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.

· Supporting the development of the NFF’s website

· Driving integrated campaign work aligning digital, press, and stakeholder communications.

· Identifying and exploiting external opportunities to promote the NFF and its important work.

· Creating a bank of case studies to highlight the issues flooded people face.

Media & External Relations

· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies

· Building strong relationships with community flood groups to support them to share their stories in the media.

· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.

· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.

· Supporting staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

· Keeping internal communication and campaign assets up to date.

· Using insights from staff and communities to improve communication tools and templates.

· Working to ensure consistent branding and accessibility across all channels.

Skills & Knowledge

• Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
• Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
• Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
• Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
• Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
• Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
• Collaboration: A collaborative team player with a solution-focused approach.
• Experience: Relevant degree and a minimum of five years’ experience in the field.

How This Role Contributes to Our Strategy

· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.

· Partnerships: Developing strong relationships with partner organisations.

· Collaboration: Fostering a collaborative approach within the organisation.

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-223369

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports over 3,200 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 160 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Finance Assistant has responsibility for a variety of finance functions including the purchase and sales ledger, making payments to suppliers, invoicing Corporate Partners and Schools and reconciling bank accounts. They support the day to day running of the Finance Team ensuring that tasks such as posting invoices, reconciling customer accounts, supporting credit control and chasing non-payments are carried out in a timely and accurate fashion. 

The Finance Assistant reports to and works closely with the Head of Finance and plays a critical role in resolving finance queries from Chapter One colleagues, maintaining accurate financial records, supporting internal processes and contributing to the effective financial management of Chapter One. 

This role is ideal for someone who has experience in a similar position within a finance team and has good working knowledge of accounting principles and a basic understanding of income for charities. They will work remotely and will need to have access to a reliable internet connection. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered) as well as monthly all staff virtual meetings which are held on the first Wednesday of each month from 12:00 - 13:00; participation is mandatory.
 

How to Apply

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. Application instructions included below.
 

Interview Dates

First Round Interviews: w/c Monday 8th September
Second Round Interviews: w/c Monday 15th September
 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation

Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite.

Hours: Full-time position, Blended working arrangement could be considered, with two days a week working from home. 

Reports to: Transport Solutions Manager. 

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.  

We’re building a Transport Solutions Team that can work flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. This includes a growing portfolio of projects tackling key challenges like inclusive EV charging, complex community transport funding opportunities, and large-scale research such as the National Centre for Accessible Transport.  

We are now recruiting several Grant Managers to join this team and help us deliver our vision. This role works within a dedicated team to assess grant applications from charities and organisations applying to the Motability Foundation for grant-funding to support their work in the disability transport sector. 

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people and to work on some of the most interesting and impactful projects in the sector. 

What you will be doing:

• Manage grant delivery, including assessment, due diligence, contracting, monitoring, and closure, across our funding rounds.  
• Engage with all levels of applicant and grantee organisations to understand their work, assess their proposals, and provide support and challenge to strengthen delivery and outcomes. 
• Undertake financial, reputational, governance, and operational due diligence in line with our policies and risk appetite. 
• Produce high quality assessments of applications for review by our grant panels, including award recommendations.
• Work with applicant organisations to develop and agree contractual grant agreements. 
• Manage and monitor multi-year grant awards to ensure objectives and KPIs are achieved within agreed timescales and budgets.
• Ensuring all of our data records are kept up-to-date including reconciling payment schedules to grant records. 
• Work closely with colleagues across the TST to provide insight from delivery into programme development, and to learn from others’ work across research, innovation and partnerships. 
• Staying abreast of key issues facing the disability and transport sectors, to understand how these shape and influence applications to Motability’s grant programmes. 
• Support delivery of non-traditional funding mechanisms such as challenge prizes, research calls, or commercial commissioning approaches, contributing to assessment and management. 

Your experience:

• Experienced in assessing, managing, monitoring and evaluating grant applications or similar roles related to charitable grant making. 
• Understanding of not-for-profit structures, including charities, social enterprises and other not-for-profit organisations. 
• Experience in writing a variety of styles including academic, reports, and impact.
• Demonstrable ability to prioritise when faced with a continuous flow of applications and variable work load.
• Experience of effectively engaging at all levels within applicant organisations leading discussions where necessary. 
• Good with numbers, and the ability to understand and interpret budgets and accounts.
• Able to engage with grant applicants and build an ongoing positive rapport. 
• Strong IT skills including experience working with the MS Office suite. 
• Experience within the disability sector and/or direct or indirect experience of the mobility challenges faced by disabled people would be advantageous, but not essential.

About SportsAid 

At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.

Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome. 

Role Overview 

The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online. 

This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field. 

The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries. 

A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact. 

Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees. 

This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact. 

Key Responsibilities 

Programme Development 

• Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills. 

• Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes. 

• Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs. 

• Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks. 

• Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives. 

• Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees. 

• Oversee the development of digital training content to enhance learning and engagement for our online community. 

Training Coordination and Resource Development 

• Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars. 

• Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement. 

• Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes. 

• Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives. 

• Ensure training materials and sessions are inclusive and tailored to diverse audiences. 

Engagement and Feedback 

• Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs. 

• Monitor platform usage and session participation, identifying trends and opportunities for improvement. 

• Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences. 

Evaluation and Reporting 

• Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements. 

• Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals. 

• Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful. 

Person Specification 

Essential Skills and Experience 

• Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts. 

• Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines. 

• Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports. 

• Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives. 

• Experience developing digital learning resources and ensuring effective content delivery on online platforms. 

• A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences. 

Desirable Skills and Experience 

• Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development. 

• Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery. 

• Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes. 

Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available. 

Location: Hybrid working (with travel to SportsAid Head Office as required) 

What We Offer 

• The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families. 

• A collaborative, supportive working environment where your ideas and contributions are valued. 

• Professional development opportunities to enhance your skills and grow within the role. 

• Salary:  A salary package of £30,400 per annum is available for this role. 

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.   

• Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.    

• Cycle to Work Scheme: Available to all staff.  

• Death in Service Benefit: Inclusion in company scheme.  

• Season ticket loan: An interest free loan is available to all staff.   

• Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.    

• Flexible working: reasonable flexible and hybrid working options. 

Please apply with your CV and one page on how you meet the essential criteria by 3rd September. 

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. 

Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes. 

Interviews will be held in person 22nd and 23rd September 2025 

Marketing Officer
Location: WWT Slimbridge, GL2
Salary: £31,680.00 per annum
Contract: Permanent
Working pattern: Full-Time, 37.5 hours a week – 5 days in 7 with a minimum of 3 days a week on site, on a rota basis
Function: Marketing, Communications and Campaigns

About The Role

We are looking for a dynamic and creative Marketing Officer to play a key role in driving visitor growth at Slimbridge Wetland Centre, one of the most unique and inspiring wildlife destinations in the UK.

In this exciting role, you’ll lead on the delivery of both year-round and event-specific marketing campaigns, working across a range of channels to attract, engage, and inspire new and returning audiences. You'll be part of a passionate team dedicated to conservation, education, and unforgettable visitor experiences.

Key responsibilities:

• Drive footfall and awareness through targeted marketing and communications campaigns.
• Deliver high-impact PR strategies to raise the profile of Slimbridge Wetland Centre locally and nationally.
• Create engaging, high-quality content for digital and print platforms, aligning with WWT brand guidelines.
• Collaborate with internal teams—including learning, visitor experience, and fundraising—to support cross-organisational goals.
• Evaluate campaign performance and visitor insights to continually improve marketing effectiveness.

About You

The ideal candidate will be

• Qualified to a degree level and have proven experience in marketing, communications or PR—ideally in a visitor attraction, tourism, or conservation setting.
• Possess strong copywriting, storytelling, and content creation skills.
• A strategic thinker with a hands-on approach and a creative eye.
• Confident working across multiple channels including social media, email marketing, and traditional media.
• Passionate about visitor marketing and connecting people with the natural world.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

This is a full time position working 37.5 hours a week, 5 days in 7 with a minimum of 3 days a week on site, on a rota basis. There will be some weekend working required (approximately 1 in every 4 as part of the Duty Management Rota)

Closing Date: 31st August 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please. 

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night.

You will be based at Lansworth House and will support the static night worker there during the night as well as undertaking your mobile duties across Brighton, Hove and Worthing.

Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures.  You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 21 September 2025 at midnight. 

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

We need a well-organised team member who enjoys interacting with clients and takes pride in delivering a quality service. As a  member of small friendly team in a well established and thriving family mediation service you will co-ordinate cases, maintain records, communicate directly with clients and mediators and provide administrative support. You will need to be able to work independently in a busy office environment, be able to multi-task and oversee cases.

Full-time or part-time hours. 

Family mediation helps separating or divorcing couples to make their own arrangements for their children, property and finances as an alternative to the court process.  Given the nature of the work, sensitivity and  confidentiality are essential.

Learning and Development Advisor

We are looking for a proactive and passionate Learning and Development Advisor to lead on the review, implementation and ongoing evaluation and continuous improvement of the Leadership Development Programme. 

This role is full-time and is home-based with some travel throughout England and Wales as required.

Position: 6287 Learning & Development Advisor - Leadership Development

Location: Homebased

Hours: Full time 37.5 hours per week (the majority of work will be Monday to Friday 9 to 5, with some evening work and moderate travel)

Contract: Permanent

Salary: £29,413.74 per annum

Closing Date: 9th September 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

This is an exciting role that requires a mixture of skills in relation to learning and development.  You will be focusing on leadership and management development across the organisation.  It will include the design and delivery of innovative learning interventions that support the development of leaders and managers.  Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development.

The L&D Team want to step away from ‘traditional’ and you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development.  You will have scope and space to try new interventions, evaluate impact and make a difference to our overall organisational strategy.

You will:

• Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation
• Design and deliver innovative learning interventions that support leadership and management development across the organisation.
• Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.
• Create evaluation methods to measure changes in behaviour and performance across leaders and managers
• Act as a valued advisor for leaders and managers across the organisation supporting their development

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.  The post is for 37.5 hours per week and a degree of flexibility is necessary.  This role will work from home but will have moderate travel nationally across the organisation.

About You

We are looking for someone with experience of:

• Delivering successful leadership and management development programmes using innovative approaches
• Planning courses and evaluating outcomes
• Delivering soft skills training and experiential learning activities
• Ability to motivate and influence others

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Learning, Learning and Development, L&D, Learning Officer, Learning and Development Officer, L&D Officer, Learning Advisor, Learning and Development Advisor, L&D Advisor. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Are you an experienced fundraiser, with a track-record of securing high-value strategic gifts, developing relationships, and a desire to end homelessness?

This post can be offered as Full Time (37.5 hours per week), or Part Time (30 hours per week over 4 days).  

We are looking for a Senior Trust and Grants Fundraiser to join the St Mungo’s Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.

In the role of Senior Trust and Grants Fundraiser you will work closely with a team of four other trust fundraisers. You will play a key role in helping to meet our income target of circa £1.5m in 2025-26 and producing high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with. Other key responsibilities will include:

• Identifying, building and nurturing relationships with prospective charitable trusts and foundations, as well as cultivating relationships with an existing portfolio of funders, securing high-value 5-6 figure gifts from trusts.
• Crafting compelling, tailored funding applications that are aligned with trust interests and giving potential, as well as St Mungo’s mission.
• Reporting on donation impact through written updates and service visits, and collaborating with internal teams.
• Providing line management and support to a Trust Fundraising Officer.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This will include Tuesdays and one other day per week of your choosing. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for an experienced trust fundraiser with excellent communication skills, who can build relationships with funders and with colleagues from across the organisation.

• Your strong writing skills will enable you to craft compelling, effective funding proposals and reports that convey the incredible impact that philanthropic support has on the people St Mungo’s supports.
• You will have a proactive approach and demonstrate your organisation and prioritisation skills, with the ability to think and work strategically, and enjoy working collaboratively as part of a team.
• Previous line management experience is not necessary, but you will ideally have experience of informally supporting and motivating others and willingness to develop line management skills.  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.

Closing date: 10am on 28 August 2025

Interview and assessments on: week commencing 8 September 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefit

This growing and powerful charity is ambitious and committed to supporting young people affected by violence and their families. As their new Finance Officer, you’ll play a key role in making sure every penny is managed with precision, transparency and purpose, helping them make a bigger impact in the communities we serve.

About the role

Location: South East London, a short walk from Peckham Rye station (with some flexible working)
Salary: £26,000 – £30,000 per annum, depending on experience
Contract: Temporary (strong possibility of a temporary to permanent transfer)
Hours: 35 hours per week

You’ll be the go-to person for all things finance, working closely with the Director of Finance and Operations. From processing day-to-day transactions to supporting annual audits, you’ll ensure their financial systems run smoothly and in line with best practice for charities. Your role will involve:

• Processing accounts payable and receivable with accuracy and timeliness.
• Preparing monthly management accounts and variance analysis.
• Managing staff expenses and ensuring policy compliance.
• Assisting with budgets, forecasts, VAT returns, Gift Aid claims and payroll.
• Reconciling bank accounts and ensuring financial records are audit-ready.
• Tracking restricted and unrestricted funding streams to meet donor reporting requirements.

About you
You’ll bring at least two years’ experience in a financial role (ideally within a charity) and a working knowledge of VAT, Gift Aid and managing diverse funding streams. You’ll have:

• Great attention to detail and the ability to meet deadlines.
• Confidence with Excel and ideally Xero.
• A knack for explaining financial matters clearly to non-finance colleagues.
• A proactive, problem-solving mindset and a collaborative approach.

An AAT qualification (or equivalent) would be great, but what really matters is your ability to keep the finances watertight while sharing their passion for the mission.

Why join us?

• Flexible working arrangements to support work–life balance.
• The chance to be part of a passionate, close-knit team.
• Work that directly contributes to safer, stronger communities.
• Opportunities for ongoing professional development.

If you’re looking for a finance role where your skills directly help to change lives, this is your opportunity.
To apply for the position of Finance Officer through TPP Recruitment please send your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.