Team Administrator Jobs in Flexible Location

We are seeking a detail-oriented and motivated Junior CRM & System Administrator to manage the configuration and operation of our Customer Relationship Management (CRM) system. This role involves ensuring the CRM is optimized for data integrity, user efficiency, and effective communication with members and stakeholders. The ideal candidate will have a foundational understanding of CRM systems, be comfortable with data management, and possess strong organisational and communication skills. Experience of CiviCRM is highly desirable.

About Open Age:

Open Age was established in 1993 and we’re now celebrating 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres, online and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and office closure over Christmas.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

The King’s Trust International (KTI) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.

Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East. 

We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.

The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.

The role

This is an exciting opportunity for an experienced Executive Assistant and Office Manager to leverage your experience in this dual role. You will provide high-level executive and administrative support to the Chief Executive Officer (CEO) and work closely with the Senior Leadership Team (SLT) and liaise with the Board of Trustees. You will also manage and ensure the efficient operation of our office, currently located at the Dorfman Centre near Regent’s Park, London.

Supporting the CEO, you will be responsible for the daily management of the CEO’s diary, ensuring meetings, itineraries, and reservations are coordinated and managed promptly, ensuring timely updates and details are provided to the CEO, in addition to administrative support and minute-taking at meetings. As the Office Manager, you will work collaboratively with the wider team, championing a culture of administrative support as the lead of office operations, including health and safety and office equipment as well as being the first point of contact for general queries. You will manage and maintain supplier contracts and relationships as the primary liaison lead with the office building management, cleaners and security.

About you

You will have extensive experience supporting CEOs, senior staff and Boards, with the ability to maintain and develop systems and processes that enable effective and timely workflows. As a self-starter, you will possess excellent organisational skills developed within a fast-paced environment and significant experience in diary management, meeting organisation and managing multiple travel itineraries. You will be a strong oral and written communicator with excellent interpersonal skills and the ability to adapt your communication style to diverse audiences both in the UK and internationally, in addition to maintaining high levels of confidentiality, discretion and diplomacy at all times. Being conversant in Microsoft Office at an intermediate or advanced level is essential, as is the ability to manage budgets. A team player, you will work well across teams with a proactive and solutions focused attitude.

Please note that the postholder will be required to work onsite for three days per week (specific days to be agreed with the postholder but most likely Tuesday to Thursday), so ideally, applicants must live within London or the surrounding commuter counties.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.

Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Grants and Programmes Administrator

We are looking for an enthusiastic individual to provide exceptional administrative support for an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.

Position: Grants and Programmes Administrator

Location: Fairford, Gloucestershire – Hybrid working arrangements would be considered for 2 days per week

Salary: £25,500 per annum

Contract: Permanent, Full time (35 hours per week)

Closing Date: Monday 24 June 2024 at 09:00

Interviews: Monday 1 July 2024 & Thursday 4 July 2024

About the role:

As Grants and Programmes Administrator you will provide Administration Support for the Trust’s grant funded processes, as well as playing a key role in supporting grant funded Learning programmes.

Key responsibilities:

• Provide administrative support and guidance to grant applicants
• Assist in the evaluation and processing of grant applications
• Maintain and improve our Salesforce Information Management System
• Support Programme Managers with onboarding, evaluation, and grant awarding
• Ensure accurate grant summary records for auditing
• Collate programme data for reports
• Prepare agendas and take minutes for programme meetings

About you:

We are seeking an experienced and meticulous administrator with a methodical approach. The ideal candidate will possess well-developed diplomacy and interpersonal skills, capable of effectively communicating with diverse audiences in both informal and formal settings. An appreciation for Outdoor Learning and the benefits of environmental engagement is essential.

Essential Skills and Knowledge:

• Proficient in MS Office (Word, Teams, Excel)
• Comfortable working with financial information
• Experienced in using databases and Information Management Systems
• Understanding of GDPR

If you have a passion for environmental engagement and a strong administrative background, we would love to hear from you.

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Grants Administrator, Senior Administrator (Grants), Senior Research Grants Administrator, Grants Researcher, Trust and Grants Admin, Research Administration, Fundraising Administrator, Grant Programme Administrator etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company. 

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Operations Manager

Based: Battersea Park - Hybrid and Flexible Working Model

Salary: £29,480 per year

Contract: Permanent, Full Time

Role Overview

This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company. 

The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality. 

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Job Purpose

• Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc. 
• Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries. 
• Stock check of the staff shared space, responsible for orders placement and financial spend tracking. 
• Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
• Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly. 
• Tracking insurance claims and accidents report for quarterly KPIs. 
• Manage company performance data, ensuring deadlines are met and reports ready for client.
• Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports. 
• Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment 
• Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code. 
• To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety. 
• Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.

The successful candidate will have

• At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
• Strong customer service skills and the ability to deliver excellent employee experiences
• Experience creating and monitoring databases
• A friendly, positive and helpful demeanour
• Basic knowledge of current Building Regulations and  maintenance/repairs
• A thorough understanding of Health and Safety standards

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

We are looking to appoint an enthusiastic Customer Experience Administrator to join our friendly central team. You’ll help teachers and leaders across the sector to achieve their professional development goals, supporting them with account queries, event bookings, membership renewals and professional status advice. You’ll be making and taking calls and replying to emails, so you’ll pride yourself on your telephone manner, outstanding customer focus and attention to detail. Experience working with CRM systems would be an advantage but is not essential, as we’ll give you detailed training

Salary: £24,102 per annum

Contract: Permanent

Full time: 37.5 hours per week

Location: Norwich

Closing date: Sunday 16th June 2024 at 11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team 

In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.

About the role

You will be the first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

With proven office administration and customer service experience, you’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.

In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.

• We prioritise diversity and have an inclusive and open mindset.

CVs without supporting statements will not be considered. 

Job purpose:

 The role has two distinct areas of responsibility:

  Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.

This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.

 Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.

Roles and responsibilities:

Office Administration and logistical support (70%)

· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.

· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.

· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.

· Ensure office procedures are kept up-to-date and communicated to staff.

· Coordinate the preparation and production of business cards and ID cards for staff

· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.

· Add, update and maintain the UK Asset online asset register

· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.

· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.

· Plan staff events, including annual summer and winter socials.

· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.

· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.

· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.

· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.

· Monitor staff travel plans for ICT equipment movement.

· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.

· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant

Management team administrative support (30%)

· Provide administrative support to the Chief Executive Officer when required.

· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.

· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.

· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

We’re looking for a motivated individual with an eye for detail and accuracy to join our growing team at Basis Yorkshire as Financial Admin Assistant. Basis are a unique and vibrant small charity working with women who sex work and women young people being sexually exploited. We need a new member of staff to support us processing regular financial transactions of the charity and supporting the Finance Manager to ensure the organisation is able to monitor its financial risk and compliant with financial procedures in close collaboration and supervision by the Finance Manager.

• Produce and send invoices for payments owed and monitoring of payments
• Reconcile income from bank statements with invoices (credit control)
• Log incoming invoices and other expenditure onto accounting system
• Monitor credit card expenditure including matching up with invoices
• Responsibility for petty cash float and input into the Fin. Administration system
• Support the completion of funding reports and preparation of budgets for funding proposals
• Supporting the wider finance and admin team incl dealing with general enquiries

The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care systems. We are seeking a VCSE Brokerage Administrator to support the development of a Brokerage Framework, working under the VCSE Brokerage Manager. The framework will provide a clear, fair, inclusive and proportionate way for health and social care partners to reach VCSE organisations.

About Us

The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.  

The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is that will be a new process by which grants and opportunities can be distributed to the sector. 

This is a really exciting time to join the Alliance and support the delivery of a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire. 

The Role:

The VCSE Brokerage Administrator's role is to support the further development, piloting, and preparation for launch of the VCSE Brokerage Framework. The role will work closely with the soon to be recruited VCSE Brokerage Manager and the current VCSE Alliance team. Ensuring that we have a clear, efficient and effective administrative process for the Brokerage Framework will be fundamental to its success.

About You

We're looking for someone who has experience of working in an administrative role who can bring a high level of competency, efficiency and organisation. You'll need to be able to work independently and use your own initiative at times, whilst being able to work with colleagues from multiple organisations.

You are an organised individual with a successful track record of administration and project support. Your skills include:

• Ability to develop and manage office systems, databases, and processes
• Strong organisational and time management skills
• Ability to work on own initiative and organise own workload without supervision
• Ability to work with and maintain confidential data and information

The Details

• Location: Bristol, United Kingdom (Hybrid)
• Contract: 12 months, with potential for extension
• Salary: £28,383 per annum (FTE) - £17,259.93 (pro rata)
• Hours: 22.5 hours per week.

Our approach

We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include:

• Flexible working - we encourage people to put in flexible working requests where this supports their needs, including caring duties, long-term health conditions, or wellbeing.
• Hybrid working - 60% in the office or community venues and 40% work from home is typical for full-time staff.
• A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from being face-to-face. The team also organise optional weekly team 'wellbeing' lunches to bring people together.
• We don't book any team meetings before 10am or after 4pm as we anticipate working around different people's flexible needs and we don't want you to miss out if you need a late start or an early finish.
• We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.
• We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose.

The College is seeking to appoint a Safeguarding Administrator and Deputy DSL to support the delivery of high-quality pastoral care in the School, liaising with and working alongside the pastoral care team. The Safeguarding Administrator will be a Deputy Designated Safeguarding Lead and will liaise with external agencies as required.

The successful candidate will provide a high level of comprehensive administrative support for the safeguarding and pastoral care team. You will be a competent IT user with excellent communication and interpersonal skills.  The ideal candidate will be highly organised along with  time management skills and the ability to prioritise and react with competing demands.  Familiarity with current safeguarding and child protection legislation in the UK would be desirable as well as experience of working within a multi-agency or educational environment.

The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.

You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.

You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.

This new role will be a reliable support for users across the organisation, providing helpful and friendly support.

 About you

 You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.

You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.

Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.

You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.

Key responsibilities

 General administration duties

• General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
• Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
• Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.

User support

• Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
• Maintain user manuals and system documentation, building upon existing data management processes and user guides.
• General bug-fixing and user support.

 Database maintenance and integrity

• Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
• Ability to find creative and innovative solutions to solve problems and improve efficiency.
• Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
• Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.

General

• Carrying out all such additional duties as are reasonably commensurate with the role.
• This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.

Person specification

Essential

• At least one year’s continuous experience working in a similar role.
• Ability to work independently with own initiative on various ongoing projects.
• Excellent attention to detail, with high levels of accuracy and consistency.
• Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
• Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
• Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
• Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
• A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
• Knowledge of and commitment to inclusion, diversity, equality and accessibility.

Desirable

• Experience in a charity, agency, youth or music organisation.
• Knowledge of grant making.
• Understanding of the music education and / or music industries landscape.
• Passion for music and interest in its benefits for individuals and society.

Are you looking for a new challenge using your customer service and administrative skills?

Together Trust now has a fantastic opportunity for aHealth & Safety and Facilities Administrator to join their team!

Hours - 37.5 hours

Salary - £23,412.00 per year

Location – Hybrid with a combination of working from the Together Trust Centre, Cheadle, and home working.

Reports to – Head of Facilities and Health & Safety.

The Facilities teamare responsible for supporting effective and efficient facilities management of the Trust’s premises including offices, schools, a college, residential homes, and day centres. Trust services are within the Greater Manchester area.

Tasks within your role include:

• Monitoring and maintaining administrative systems ensuring that the records of the properties are accurate and up to date.

• Liaising with external contractors for example chasing service certificates.

• Dealing with general enquiries from both other Trust services and outside organisations and individuals.

• Collating information and providing reports as required.

• Undertaking routine office work, including word processing for the Head of Service and staff team, includingaccurate and concise minutes of meetings.

• Acting in a discrete and professional manner,always ensuring confidentiality.

You will have a qualification in Administration or equivalent, or a willingness to work towards a relevant qualification. Efficient and accurate keyboarding skills and ability to use Word, Excel, Access and Outlook. You will have high standard of written and oral English. With the ability to prioritise work and use own initiative you will have an understanding of setting up administrative systems including filing and record keeping. 

Why work for us? :

• 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

If this sounds like a place for you and you think you have the relevant skills and experience, we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.