Full-Time Administrator Jobs
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
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The client requests no contact from agencies or media sales.
Main Purpose of the Job
The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.
Key Responsibilities
1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..
2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.
3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.
Key Tasks
Training and Support
1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.
2.Support the administration and governance of the District by facilitating online synods, committees and consultations.
3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.
4.Devise and deliver online training courses for Circuits and churches.
5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.
6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.
Facilities and Resources
1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.
2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)
3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)
Events and Online Communities
1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.
2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.
Personal Training and Growth
1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.
2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.
3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.
The client requests no contact from agencies or media sales.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children. We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.
About the role
The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.
The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.
The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.
Who we are looking for
We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.
Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.
Why work for us?
- People-focussed with a friendly and supportive workplace culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks, plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.
Interviews will take place via Teams w/c 15 July.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the senior finance lead, you will play an active role working with the CEO and senior managers preparing budgets, managing the monthly accounts and monitoring the financial position to support strategic decision making. You will develop and improve existing financial systems to ensure that regular accurate management information is available.
In addition, you will be responsible for all HR Operations, including sending out contracts, and ensuring that the policies and procedures remain up to date.
The role is varied and is an integral part of the wider senior manager team. In addition to professional skills and experience, enthusiasm and curiosity are key to the role.
The role is entirely remote and there is flexibility in the number of hours (full time or 0.8) and in the working pattern.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role is crucial in supporting the Head of Strategy in developing the organisational strategy and operational plans, making sure that everything stays on track.
This will include assisting in monitoring the progress of strategic planning, planning workshops to facilitate internal communication and learning, but also supporting in routineday-to-day tasks including scheduling, managing the flow of, filing, archiving and securing of important/confidential information, facilitating smooth and effective communication with relevant stakeholders and by providing administrative support on small-scale projects.
We need someone who is a quick learner, proactive, and can adapt quickly. Your work directly impacts the future strategic direction of Muslim Aid.
About the Role:
- Assist in the development and implementation of organisational strategies and plans.
- Support in the monitoring of key deliverables against identified indicators in the operationalisation of the strategy, including effective coordination with relevant departments to ensure milestones are met.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Where necessary, read, research, and summarise documents, reports, and articles, advising the Head of Strategy on current sector developments.
- Develop a thorough understanding of Muslim Aid's work areas in order to ensure strategic linkages/appropriate dissemination of information or assignment/follow up of actions.
- Analyse data and metrics to provide insights and identify opportunities for improvement or innovation
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to create, organise, and maintain both physical and digital records, ensuring easy retrieval and secure storage.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Ability to be flexible and adaptable to changing priorities and be able to quickly adjust plans and schedules as necessary.
Why you should apply:
Join us as a Strategic Support Officer and play a crucial role in driving our strategic initiatives. Facilitate stakeholder communication, manage strategic documentation, and assist in research and analysis to advance Muslim Aid’s mission. Ready to make a difference? Apply now!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
About the role:
Working as part of the services team, you’ll be a key player in how we develop and deliver our impactful courses.
All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves – allowing participants to learn from others who have who have been there and can understand the issues and challenges. They quite literally transform lives.
With your organisational skills and desire to make a positive impact, you’ll play a vital role in helping us realise our vision of a world where people affected by spinal cord injury can reach their full potential.
Day-to-day, you’ll be working with volunteers, partners and participants to make sure our courses are a success. You’ll be responsible for the administration and logistics to make sure that courses are filled, delivered smoothly and efficiently to make sure our courses are a success and deliver the best possible experience to everyone involved.
You’ll be a confident communicator with excellent organisational skills and attention to detail. You’ll enjoy planning and seeing projects through to delivery, be that independently or as part of a wider team.
Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
This is a new and unique role to support the CEO and the Trust's Board and Strategic Leadership (SLT) team to manage the charity and enable our impact for nature.
Suffolk WildlIfe Trust is the county's nature charity - protecting and restoring Suffolk's wildlife. As Organisation Support Manager you will work directly with the CEO, SLT and Trustees to support the administration and governance of the charity and liaise closely with our Operational Leadership Team (OLT) and other colleagues across the Trust.
You will bring exemplary administrative skills and a positive, proactive attitude to the role to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature. As this is a new role, you will have a unique opportunity to work with the CEO to shape it and maximise your positive impact for the charity.
There are 3 key areas of focus to support the Trust's mission to bring nature back:
1: Governance & Board Administration
2: Executive support to the Chief Executive
2: Health & Safety systems management
Our culture matters to us and enables us to achieve more for wildlife. Suffolk Wildlife Trust is a gutsy organisation that seeks to learn from experience and embraces new ideas. We are driven by our shared passion for nature and support each other to be the best we can. We constantly strive to communicate and collaborate brilliantly, representing the Trust in a friendly, professional and well-informed manner. This is a cross-team role, providing support to colleagues through the systems and processes you manage, and your can-do attitude and approach.
We have an excellent benefits package including a 9% pension contribution, 33 days holiday (increasing to 38 over 5 years) and an employee asistance programme for you and your household.
Find out more on our website and apply for this rare opportunity today.
The client requests no contact from agencies or media sales.
Purpose of role
To manage the annual programme of the PPA psychoanalytic psychotherapy qualifying training and the Advanced Clinical Course. To promote and grow the trainings. To manage the budget and collect and report on performance management data. To track all trainees’ progress, to ensure the smooth running of all elements of the teaching provision and to liaise and work in collaboration with the PPA training committee (TC), curriculum committee (CC), selection committee (SC) and post graduate committee (PGC).
Accountable to
The post will be line managed by the office manager will be accountable to and work in close collaboration with the committees of the PPA.
Key responsibilities
1) To oversee and manage the delivery of the annual programme of the PPA trainings in collaboration with the TC and PGC.
a) Booking clinical, theory and group seminar leaders in collaboration with TC and PGC.
b) In liaison with the Director of Marketing, Communications and Engagement place adverts for supervisors, teachers, and group leaders as appropriate.
c) Ensure that trainees and TC have an up-to-date list of Training Analysts, Training Supervisors and Approved Therapists
d) Room booking for all aspects of the programme.
e) Annual review, update and production of handbooks and all written materials for course.
f) Collaboration with the library to track reading list production.
g) To be the first point of contact in cases of emergency.
h) To collect, collate and report on trainee feedback.
2) To oversee the annual trainee selection for the trainings.
a) To be the first point of contact for potential applicants, giving out appropriate information about the trainings and passing appropriate inquiries onto the training advisors.
b) To liaise with interviewers and arrange trainee selection interviews.
c) To attend selection week/day process.
d) Collate information on the number of applicants and successful candidates and report to TC.
3) To support the TC in the monitoring and management of trainees’ progress throughout their training.
a) To record which tutors have been assigned to trainees in collaboration with training committee.
b) To receive monthly updates from training tutors, collate and report to TC as required.
c) To manage collection and evaluation of all feedback from trainees and seminar leaders and send as appropriate to the training committee.
d) To find readers and markers for final clinical papers and arrange dates for reading ins.
4) To promote and grow the trainings.
a) In collaboration with the Director of Marketing, Comms & Engagement to develop and implement a marketing plan for PPA trainings.
b) To work with the Events Officer to promote the trainings at bpf open days.
c) To liaise with the PPA newsletter editor to ensure the production and circulation of the newsletter and to communicate with the Membership Officer about any PPA items for the bpf newsletter.
d) Ensure consistent messaging about PPA trainings across internal and external communications.
e) To have oversight of the cycle of reaccreditation with the BPC.
5) To ensure effective administrative and financial management of PPA trainings.
a) To take lead on ensuring all communication with trainees is up to date including collection of fees, sending out handbooks, curriculums, all training materials, and dates.
b) To work with the Director of Corporate Services to oversee and maintain budgetary control of both trainings.
c) To work with the Director of Corporate Services to provide management reporting data.
d) To collect and report on data collection of protected characteristics.
e) To provide budget updates to the training committee.
f) To recommend and implement improvements to PPA training admin systems and processes.
g) To manage all payments from trainees and to teaching staff.
6) To work with all PPA committees to maintain the functioning and growth of the PPA association.
a) To attend TC meetings, PGC meetings, bpf Heads of Trainings meetings and any other meetings to ensure the smooth running of the committees and clear communication between committee members.
b) Organise and oversee the termly PPA reading group and other social events in collaboration with the Events Officer.
c) Encourage and grow PPA members’ events in collaboration with the Membership and Engagement Officer.
7) General
a) Any other activities deemed appropriate by the CEO and Office Manager.
b) Supporting office colleagues with other trainings when necessary.
c) Working collaboratively with the whole bpf staff to ensure the smooth running of all bpf training and membership activities.
d) Being part of the office duty system.
e) Adhere to bpf policies and procedures.
This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.
This job description and person specification may be subject to review from time to time in conjunction with the postholder.
Person specification
Qualifications
Good level of general education.
Experience
· Significant experience in an administration role, preferably in a client/customer-facing role, and ideally in a training, education, or membership environment.
· Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling desirable.
· Experience of managing budgets desirable but not essential.
· Knowledge of financial and invoicing procedures desirable but not essential.
Knowledge, skills and abilities
· Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
· Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
· Able to understand the complexities of working in a membership organisation.
· Excellent organisational and time management skills.
· Able to work independently and be proactively as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.
· Methodical with good attention to detail.
· Able to use initiative and continue to think under pressure when faced with sensitive interactions.
· Ability and commitment to maintain strict confidentiality.
The client requests no contact from agencies or media sales.
Theatres Trust, the national advisory body for theatres, is looking for maternity cover for the General Manager role. This is a 10-month full-time, fixed-term role with the opportunity to potentially extend.
You will bring your experience in project and personnel management, which could come from a range of backgrounds. You will support the overall work of the organisation through effective organisational, operational, project, and event management. This is a key role in the organisation, ensuring that we are well run with effective support processes and systems and supporting or leading the delivery of strategic projects and events. The position will be line-managed by the Director but will have close working relationships across the staff team of 14 and will have line management responsibility for and support from the Administrator.
You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new 3-year strategy. The role offers an opportunity to play a key role in supporting the staff team and trustees within the organisation to deliver on our objectives and make a difference to the UK’s theatres.
We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.
Salary - £42,000-£45,000 (pro rata) dependent on experience, plus generous holiday and pension package.
The role is suitable for job share applications and we can also offer hybrid working options.
Due to certain responsibilities of the role (e.g. emergency key holder and management of services in the office), successful candidates will need to be based within a reasonable distance of our London office. You will be required to attend the office for at least two days each week.
Deadline for applications: Midday Friday 21 June 2024.
Interviews will take place at the Theatres Trust offices on Friday 5 July 2024.
To apply, please download the Application Form and Job Pack from the Trust's website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AIM OF ROLE:
The aim of the requalification caseworker is to work with clients that apply to our requalification, loan and employment programme. This includes processing loan applications and conducting loan interviews, loan administration, client casework and supporting relationships with professional bodies. You will develop learning plans, attend sector-specific events, network to build a robust toolbox of support for clients, research pathways and offer advice and guidance to prospective clients, current clients and other programmes within RefuAid.
KEY RESPONSIBILITIES:
● Casework; directly working with clients from loan application to loan repayment - conducting check-ins and supporting clients with re-qualification, loan and other related issues.
● Casework; ensuring clients are well supported and signposting or referring to support services where required.
● Providing guidance and career advice - overlooking CVs, supporting job interview preparation and searches, sending tailored resources, writing references and signposting.
● Meeting clients face to face whether in the office or visiting loan and re-qualification recipients all over the UK - this can be a mixture of London-based and national.
● Researching suitable employment and education pathways - outreaching to professional bodies and employers to ask for sector-specific advice where necessary, creating new relationships with as-of-yet unexplored fields.
● Working with the requalification lead to assess loan applications using a character-based model.
● Processing loans and travel payments to clients.
● Working closely with the loan administrator to ensure a seamless journey from initial application to full repayment - contacting our loan administrators where necessary.
● Supporting relationships with professional bodies.
● Working closely with all other RefuAid programmes to ensure holistic support for clients and supporting a streamlined referral process.
● Ensuring that all information is recorded accurately and that databases remain up to date.
● Attending sector-specific events to raise awareness of our work, and following the strategy to best-support RefuAid’s clients.
● Using initiative to be creative in forging new ways to support clients.
SKILLS, EXPERIENCE AND ATTRIBUTES:
● Good administrative, case management and time management skills.
● Highly organised, an analytical thinker who is diligent with good attention to detail.
● Enthusiastic and proactive in finding new ways to support forcibly displaced people re-enter their professions in the UK.
● Able to forge new relationships with a variety of stakeholders.
● Excellent numeracy and communication skills on the telephone, in writing and in person.
● Active listening skills.
● Good IT skills; specifically, Microsoft Office but additional software programs would be an advantage (SalesForce).
● Ability to manage emotionally challenging situations.
● A commitment to understanding the sensitive nature of our work and communication of our work and values.
● An understanding of cultural sensitivity.
● Interest in the importance of long-term solutions amongst refugee-hosting communities.
● A positive attitude; flexible and adaptable. Able to work well under pressure and use skills and knowledge to think on your feet.
● Collaborative team player who will get involved in whatever needs to be done to achieve the aims of RefuAid.
WHAT WE OFFER:
● A generous time-off allowance
● Perks programme which offers discounted cinema tickets, travel, and retail.
● Flexible working.
● Reimbursement of all meals, travel and accommodation when working away.
● Team socials.
● Salary increases in line with performance reviews.
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Philanthropy Assistant
Salary: £25,307 - £29,634
Hours: 37.5 hours per week (flexible working will be considered)
Location: Mix of home working and office based (office is at Alder Hey, Liverpool)
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
About this role:
This is a new and exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital. The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, prospect research, data and use of the charity CRM (Salesforce).
We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!
Key Responsibilities will include:
· Provide support for the Charity with a programme of philanthropy events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls.
· Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan events.
· Liaise with venues and third-party suppliers to ensure that events are delivered to the highest standards.
· Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively.
· Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate.
· Writing and sending out personalised thank you letters and cards.
· Diary management, minute taking and meeting organisation.
· Keeping the charity’s supporter database accurate and up to date.
· Support with preparing data for philanthropy mailings and event lists, including recording details on Salesforce.
· Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice.
· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
· Any other reasonable duties as required by your line manager.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Location
We’re open to this role being a mix of home working and office based (our offices are located on site at Alder Hey in Liverpool).
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Sunday 7 July
Interview date (to be held at Alder Hey): Monday 15 July
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Job description
This role is for someone who would like to learn the skills of, and gain experience in, giving energy advice to householders through working for one of the UK’s leading organisations in this field.
The postholder will be expected to provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice line or making outbound calls. There is also an important administrative element to the role so accuracy and excellent attention to detail are key. The necessary support and training will be provided.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £23,465, rising to £25,785 upon completion of 6-month probationary period.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including
- Subsidised bike purchase
- Tech Scheme
- Life Assurance
- Health Cash plan
- Free weekly yoga
- Retail discounts, discounted breakdown cover and much more.
- Generous pension (8% employer contribution)
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to
- Work on the advice line making and receiving calls from people who may need help with energy-related issues.
- Listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
- Record client details onto our database accurately and in a timely manner, ensuring data collection is compliant and thorough.
- Use own knowledge to assess help and support needed, ensuring all possible support routes are explored to maximise the benefits to clients.
- Refer clients onto other support organisations in their area as appropriate.
- Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
- Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
- Provide energy advice to people at events and at surgeries.
- Familiarise yourself with and adhere to advice line protocol, processes and procedures.
To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include
- Minimum Maths and English GCSE.
- Experience of giving advice, customer service or helping others in some capacity.
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement other.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seek support where necessary.
- Highly organised at managing time and workload.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 28 June 2024.
Interviews are expected to take place Thursday 11 July though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are an award-wining and fast-growing local charity with an established reputation for making a real difference in our community. We run Outside the Box, providing a wide range of opportunities for people with a learning disability and a CQC registered homecare company, Carers and Companions, providing home and community services for elderly people and those with disabilities, learning disabilities and health conditions.
We are a registered charity and social enterprise. We operate as a business, with a professional approach to delivering our mission of positively changing the lives of the people that we serve.
Since our establishment in 2013 we have achieved significant growth and a leading reputation as an innovative organisation. From small beginnings, we now have a turnover of c. £1 million, employ over 50 people, provide support to over 100 people each week and our community café has a large and loyal customer base. We continue to innovate and grow attracting new clients, customers, employees and community partnerships.
The charity was awarded the Social Investment Award 2021, run by Social Enterprise Yorkshire and Humber, with the judges commenting that we are:
“...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.
To support and help drive our continued development we now need to strengthen our central, ‘corporate’ services for the charity and its constituent business operations. These services span HR, finance, management information, compliance, systems and ICT, premises and administration together with project management as required. We have created a new role, Business Support Manager, to lead this step-up in our central services.
The role
The Business Support Manager will lead the development and delivery of best quality, highly responsive business support services helping to ensure administrative excellence, smart systems and processes and fully compliant operations across the organisation.
Working to the CEO and with the wider management team, the Business Support Manager will play a pivotal role in overseeing and coordinating central services for the charity. You will manage multiple administrative and business functions delivering great service to internal customers in areas spanning: core finance and performance management processes and systems; HR including staff recruitment, induction and workforce development; building and IT management; and quality, compliance and governance including overseeing policies, procedures and documentation. Developing and delivering more efficient, streamlined office operations and workflows for our central administration and operations support is a key focus for the role.
There is real scope, as we continue to grow, to develop both the job role and your own career progression.
About you
You will be highly organised, efficient and proactive and have:
· At least 3 years experience in a relevant business support/finance administration role
· Excellent financial and administrative skills including expert working knowledge of finance and accounting packages e.g. Quickbooks, Sage and processes e.g. invoicing, debt, monthly, quarterly and annual management finance and accounts, P&Ls
· Exceptional attention to detail
· Strong IT knowledge and capability
· Great analytical, problem-solving and interpersonal skills
· Understanding of best practice HR administration
· Line management experience
· Knowledge/understanding of corporate/charity governance desirable.
Please click on the 'Quick Apply' button to access the Application Pack and to submit your application.
We are open to this being a 4-day per week role for the right candidate.
Location; Home based within the UK. Occasional travel to key events across the UK.
The purpose of this role is to provide administrative, project and event planning support to the Director of Network Programmes & Innovation. This will involve working with the Director and other colleagues to build a strong structure for the directorate as they work towards fulfilling their strategic goals.
Role responsibilities
·Diary and Email Management- Review incoming correspondence for the Director of Network Programmes & Innovation and take action as appropriate; drafting emails and documents, collecting and analysing information, initiating communication with key stakeholders and supporting the Director’s work as part of the Senior Leadership team.
·Event and Meeting Logistics - Organise regular meetings and events on behalf of the Director of Network Programmes & Innovation, liaising with external partners and key stakeholders.
·Project Planning – Provide administrative and logistical support to develop and deliver a range of projects on behalf of the Director of Network Programmes & Innovation and the Operations leadership team.
·Working with stakeholders - Work closely with people across the network and externally to ensure that the Network Programmes & Innovation directorate are engaged and represented as needed to maximise collaborative working.
·Travel and logistics – Booking travel, hotel rooms and meeting rooms for the Director of Network Programmes & Innovation.
Person Specification
Technical skills and minimum knowledge:
· Clear understanding of the need to maintain confidentiality.
· Experience planning and supporting projects, events and meetings with multiple stakeholders;
· Proven ability to operate with diplomacy, tact and empathy at all levels.
· Strong written and oral communication and administrative skills and ability to adapt communication style as appropriate.
· Highly organised and experience providing support for a Director and senior colleagues and developing strong working relationships with key partners at all levels of seniority.
Behaviours and competencies:
· Demonstrates a commitment to the values of the Trussell Trust
· Demonstrates a good understanding or capability to learn the principles underlying GDPR, other applicable legislation and best practice.
· Effectively plans and organises tasks and activities which involve multiple partners
· Spots opportunities and barriers for the Director of Network Programmes & Innovation and takes initiative to develop appropriate responses
· Manages relationships with colleagues and participants with confidentiality, warmth, professionalism and sensitivity
· Role models inclusive behaviours and values
Key Stakeholders
· Network Programmes & Innovation Directorate
· EA/PA Group
· External partners
· Key Funders
· SLG
The client requests no contact from agencies or media sales.
The King’s Trust International (KTI) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.
Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East.
We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.
The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.
The role
This is an exciting opportunity for an experienced Executive Assistant and Office Manager to leverage your experience in this dual role. You will provide high-level executive and administrative support to the Chief Executive Officer (CEO) and work closely with the Senior Leadership Team (SLT) and liaise with the Board of Trustees. You will also manage and ensure the efficient operation of our office, currently located at the Dorfman Centre near Regent’s Park, London.
Supporting the CEO, you will be responsible for the daily management of the CEO’s diary, ensuring meetings, itineraries, and reservations are coordinated and managed promptly, ensuring timely updates and details are provided to the CEO, in addition to administrative support and minute-taking at meetings. As the Office Manager, you will work collaboratively with the wider team, championing a culture of administrative support as the lead of office operations, including health and safety and office equipment as well as being the first point of contact for general queries. You will manage and maintain supplier contracts and relationships as the primary liaison lead with the office building management, cleaners and security.
About you
You will have extensive experience supporting CEOs, senior staff and Boards, with the ability to maintain and develop systems and processes that enable effective and timely workflows. As a self-starter, you will possess excellent organisational skills developed within a fast-paced environment and significant experience in diary management, meeting organisation and managing multiple travel itineraries. You will be a strong oral and written communicator with excellent interpersonal skills and the ability to adapt your communication style to diverse audiences both in the UK and internationally, in addition to maintaining high levels of confidentiality, discretion and diplomacy at all times. Being conversant in Microsoft Office at an intermediate or advanced level is essential, as is the ability to manage budgets. A team player, you will work well across teams with a proactive and solutions focused attitude.
Please note that the postholder will be required to work onsite for three days per week (specific days to be agreed with the postholder but most likely Tuesday to Thursday), so ideally, applicants must live within London or the surrounding commuter counties.
The client requests no contact from agencies or media sales.