Full-Time Fundraising Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to be part of a fast-growing and established health and social care charity. As a Grant and Community Fundraiser, you will play a pivotal role in our Fundraising team, helping us secure the funding necessary to sustain and enhance our vital services, primarily in the Bedfordshire area. You’ll be at the forefront of our Business Development strategies, identifying and capitalising on new funding opportunities to support our capacity-building initiatives and strategic ambitions.
The role offers flexible working arrangements, including the option to work from home, coupled with in-community engagements. There will be endless opportunities to work closely with a diverse network of funders, our dedicated frontline staff, participants, residents, and community members. This role is pivotal in cultivating relationships and elevating the visibility of our charity’s mission, to generate new and sustainable income streams.
This role offers variety and challenges for an experienced fundraiser who can hit the ground running.
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5/5.30, hybrid working with travel across our services, which are based around London, Brighton, Kent, Essex, Luton, Bedford, Liverpool, and Nottingham. For this position, most of the travel will be within Bedfordshire. This role will be based from our Penrose Synergy office in Luton.
ABOUT YOU
We are looking for someone with a flair for income generation and a commitment to making a difference. You will enjoy engaging with people and be willing to embed yourself within the communities in which Social Interest Group delivers its services. You will be able to hit the ground running, with skills in sales and fundraising and the ability to write articulately and persuasively about the great work that the charity does.
We are a passionate organisation that truly cares about the people, residents, and participants we support. Therefore, you will need to have a keen interest in and understanding of the complexities some of our residents and participants face and be able to showcase the services that support them in a compelling way to funders and the community.
ABOUT OUR TEAM
The Fundraising Team is currently the size of 3 (Yourself, the Grant Manager & Writer, and the Head of Fundraising, Marketing, and Communications). You will report to the Grant Manager & Writer.
We are part of the larger Business Development Team, which includes professionals specialising in Bids and Tenders, Sales, Marketing, and Communications. This diverse group of people brings together a wide range of strengths, unique qualities, and interests. The team is driven by collaboration and shared respect for each person’s expertise and contributions.
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Monthly all staff webinars with direct access for Q&A's with the leadership team, including the CEO
- Opportunity to grow your network, contribute to SIG's growth, and be part of the wider teams within the organisation
What we are looking for:
- Previous experience in a similar role with similar responsibilities, this can include in a fundraising and/or sales capacity which has direct transferrable skills.
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to travel to various services and locations for visits and events
- Ability to carry out research and lead on outreach and partnership building initiatives in various locations which can include locations of rural communities
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people who experience multiple complex disadvantages
OVERVIEW OF KEY RESPONSIBILITIES
FUNDRAISING
- Be a point of contact for fundraising, ensuring a positive experience for funders and managing financial transactions to agreed fundraising policies and processes.
- Develop a regional Grant Programme, focusing on unrestricted income and feeding into fundraising management reporting.
- Identify, research, and communicate income and partnership opportunities, working proactively with colleagues across the Group to scope fundable initiatives that provide added value.
- Work alongside the team to develop high-quality grant funding applications, cases for support, and budgets. Complete the end-to-end process, ensuring all applications are thorough and competitive.
- Oversee grant reporting and invoicing, ensuring prompt fulfilment in line with all grant agreements and reporting requirements, liaising with relevant teams across the Group.
- Plan, implement and manage various campaigns and activities, which may include but are not limited to local events, national events, outreach, and fundraising opportunities.
PARTNERSHIP BUILDING
- Attend networking events to build engagement and partnerships with local and national organisations.
- Build a rolling calendar of charity of the year application deadlines. Provide excellent stewardship, using innovative ways to keep all parties engaged and informed of relevant news and updates by SIG.
- Support partners in fundraising endeavours and signposting to new and existing opportunities.
A full list of responsibilities can be viewed in the Job Description and Person Specification.
What we would like, but not essential:
- Previous experience in writing successful grant applications to Charitable Trusts and Foundations
- Previous experience working in a customer-facing role
- Professional Qualification in a relevant discipline which can include Marketing, English, Business Management
- Experience in a similar size organisation and/or charity sector organisation
- Confidence in presenting to varying audiences
- Proficiency in navigating online and offline fundraising tools and systems
- Knowledge of Health and Social Care, Best Practice, and the support needs of vulnerable people within society
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (Barnet / Brent and homeworking)
CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group. The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Closing date for applications - Monday 24th June 9am
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification
The client requests no contact from agencies or media sales.
Location: Homebased - London
Job Type: Full time, 37.5 hours with occasional weekend/evening work
Contract Type: Permanent
Salary: £46,225
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
The Partnership and Engagement Manager is a pivotal member of our team, responsible for driving the strategic development of our corporate partnership function. This role is dedicated to leading and evolving Pact’s strategy to engage, retain, and grow corporate partnerships, ultimately boosting restricted, semi-restricted, and unrestricted income streams.
Job Description
Key Responsibilities
New Business:
• Develop and Manage Pipeline: Build and oversee a robust pipeline of new business opportunities, navigating through the entire funding cycle.
• Identify and Cultivate Potential Support: Conduct research, prospecting, and cultivation to identify and attract potential corporate supporters.
• Diverse and Sustainable Pipeline: Perform horizon scanning to ensure our pipeline remains diverse and sustainable.
• Tailored Partnership Proposals: Create customised and persuasive partnership proposals and pitches.
• Expand Existing Partnerships: Leverage the potential of our current partners to develop new relationships.
• Cultivation Strategies: Implement and monitor effective corporate cultivation strategies, including prison-based events.
Account Management:
• Strengthen Relationships: Enhance our relationships and commitment with both existing and new partners.
• High-Quality Account Management: Provide top-tier account management to support continued commitment and growth, managing 10-14 current partners.
• Corporate Engagement Activities: Organise and execute corporate engagement activities, particularly prison-based, and collaborate with service colleagues to develop initiatives that meet the needs of those affected by imprisonment.
• Inspiring Reports and Updates: Produce compelling written reports and updates as part of partnership plans.
• By taking on this role, you will play a crucial part in driving the growth and sustainability of our corporate partnerships, ultimately contributing to the impactful work we do.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
Salary
You may also have experience in the following: Account Manager, Fundraiser, Partnership Executive, Marketing Executive, Fundraising, Partnership, Relationship Manager, Sales, Business Development, Funding, Account Officer, Corporate Partnerships, etc.
REF-214 270
Grants and Programmes Administrator
We are looking for an enthusiastic individual to provide exceptional administrative support for an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.
Position: Grants and Programmes Administrator
Location: Fairford, Gloucestershire – Hybrid working arrangements would be considered for 2 days per week
Salary: £25,500 per annum
Contract: Permanent, Full time (35 hours per week)
Closing Date: Monday 24 June 2024 at 09:00
Interviews: Monday 1 July 2024 & Thursday 4 July 2024
About the role:
As Grants and Programmes Administrator you will provide Administration Support for the Trust’s grant funded processes, as well as playing a key role in supporting grant funded Learning programmes.
Key responsibilities:
- Provide administrative support and guidance to grant applicants
- Assist in the evaluation and processing of grant applications
- Maintain and improve our Salesforce Information Management System
- Support Programme Managers with onboarding, evaluation, and grant awarding
- Ensure accurate grant summary records for auditing
- Collate programme data for reports
- Prepare agendas and take minutes for programme meetings
About you:
We are seeking an experienced and meticulous administrator with a methodical approach. The ideal candidate will possess well-developed diplomacy and interpersonal skills, capable of effectively communicating with diverse audiences in both informal and formal settings. An appreciation for Outdoor Learning and the benefits of environmental engagement is essential.
Essential Skills and Knowledge:
- Proficient in MS Office (Word, Teams, Excel)
- Comfortable working with financial information
- Experienced in using databases and Information Management Systems
- Understanding of GDPR
If you have a passion for environmental engagement and a strong administrative background, we would love to hear from you.
About the organisation:
The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.
They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.
Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.
Other roles you may have experience of could include: Grants Administrator, Senior Administrator (Grants), Senior Research Grants Administrator, Grants Researcher, Trust and Grants Admin, Research Administration, Fundraising Administrator, Grant Programme Administrator etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about providing great stewardship to corporate partners? Zoe’s Place have created a safe, caring and fun place, where parents know their children will receive the best care possible – a home away from home. In order to continue our specialist work, we need to ensure the charity continues to grow its corporate support. Come and join our friendly team based in Coventry.
If you’d like an informal chat please call Lisa Harrison – Byrne at the hospice.
The client requests no contact from agencies or media sales.
Individual Giving Manager
Closing Date:16 June 2024
Interview Date: 24 June 2024
Location: Hybrid, with work at both our Selly Park & Erdington Sites
Hours: Full time
Duration: Permanent
Salary: Corporate Band E, £33,882 - £39,601 per year
DBS Requirement: Basic
“Happy to talk about flexible working.”
We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.
As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.
Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.
Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.
If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
If this sounds like the role for you then we’d love to receive your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced fundraiser to join our Fundraising and Communications Team, focusing on Trusts and Major Donors, taking both these key areas to the next level.
International Mission to Jewish People has been at the cutting edge of mission to Jewish people since 1842. Our UK office is looking for an experienced Trusts and Major Donors Fundraiser to secure significant income to support our vision to sustain and grow our vital mission work.
If you share our vision and values and you have the right gifts, this is a great opportunity for you to be part of our newly reformed team. The successful applicant will be responsible for the development of Major Donor relationships alongside Trusts and Grants applications.
This is a fantastic role, with the opportunity to have a big impact for the organisation, helping us raise the money needed to reach even more Jewish people with the Good News of Jesus.
You will need to develop a strong grasp of our mission and an understanding of the different expressions of the Christian faith. It is therefore an occupational requirement for the holder of this post to be a Christian, who personally subscribes to the Organisation’s statement of faith, and who fully supports its mission objectives.
The person we are seeking is an experienced fundraiser with the confidence yet sensitivity to build strong relationships with our donors and donor prospects. We already have a loyal support base and we are looking for someone to build on this goodwill, to help us to grow our income and generate new donors.
We need someone to secure ongoing support from trusts and grant-making bodies, and secure funding from new sources. You will have excellent communication skills, a keen eye for detail and a willingness to learn. You must also be able to work collaboratively internally and externally and have a positive, pro-active ‘can-do’ attitude.
If you think you are the person we are looking for, and feel inspired by the prospect of being part of our dynamic Christian ministry at this exciting time, we want to hear from you.
To apply:
Please send your completed Application Form with a covering letter by midday on Friday 21st June.
We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.
The relevant documents and further details about the role can be downloaded below:
Please note:
• CV’s will not be accepted without a completed application form.
• We can only consider candidates with the right to work in the UK.
• Strictly no agencies please.
• Only shortlisted candidates will be contacted.
Please send your completed Application Form with a covering letter by midday on Friday 21st June.
We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You are a people person who is a creative and innovative storyteller, who can create compelling and persuasive written applications creating a vision of palliative care for children and young adults now and in the future. You will be able to convert facts and figures into clear cases for support as well as managing personalised relationships with funders to ensure long term support. You will be working to testing targets but will thrive on the challenge of that.
What’s really important here is that you’re able to manage your income stream and workload to maximize your efficiency, constantly looking to make the best use of your time. An inspiring and persuasive presenter with excellent writing skills, you should also bring the passion and vision to drive the growth of this forward-thinking charity.
Here at Naomi House and Jacksplace, we believe in that by working together in an atmosphere of openness, honesty and trust, we can achieve our shared goals. As a team, we strive to be the best – and make the most of every opportunity we can to support those we care for. If you think the same way, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.
We’re seeking an Administration Assistant to work alongside the Office Manager to provide Grants, Office and Finance admin support across the organisation to ensure the smooth running of Youth Music’s operations. The successful candidate will be a proactive individual, able to look ahead and plan for what’s coming up. You’ll also have strong IT and communication skills, experience managing multiple tasks and deadlines, with an eye for detail and an interest to work in the charity sector. You must have at least one year’s continuous experience working in a similar role.
Your administrative skills and experience will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You’ll be excited by the opportunity to join the UK’s largest young people’s music charity, working in a varied and busy role within a collaborative, supportive environment.
Key responsibilities
Office & Finance Administration
- Working alongside the Office Manager to ensure the smooth running of the office.
- Responding to general enquiries.
- Co-ordinating the weekly staff office duties rota.
- Co-ordinating the internal meeting room booking schedule.
- Support the Office Manager to coordinate the prompt and accurate weekly grants and invoice authorisation and payments process.
- Working alongside the Office Manager in the review of supplier’s contracts.
- Preparing the monthly petty cash and credit card reconciliation for authorisation.
- Depositing cheques and cash donations as soon as they are received and recording transactions.
- Overseeing the Finance inbox, monitoring enquiries and invoices.
- Ensuring all finance records are filed accurately and systematically.
- Provide HR administrative support.
- Providing administrative support across all teams as and when required.
Grants Administration
- Coordinate grants programme shortlisting and assessment panel meetings.
- Schedule the Grants and Learning Team enquiry rota, events and 1:1s for prospective applicants.
- Collate photos, music and other digital assets from funded partner reports for use on our communications channels.
- Provide administrative support for our youth participation activities.
- Supporting our work with Funding Advisors, including scheduling training, checking availability, and tracking invoices.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Strong administration skills.
- Strong communication and interpersonal skills.
- Proactive approach to completing tasks and problem solving.
- High level of proficiency using Microsoft Office, including Excel and Outlook.
- Strong finance skills.
- Experience of using cloud-based invoice processing/database systems.
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Experience in writing meeting minutes.
- An understanding of the principles of data protection.
- Awareness of financial fraud risk management.
- Knowledge of grant making.
- Knowledge of using Salesforce and other databases.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
Location: Home based with travel throughout the South East
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: c.£30,000
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.
Closing date: 07-07-2024
Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you!
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Community Engagement Officer to join our dedicated Fundraising team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
A vital role in our Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support us to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing our work and charitable goals.
What we are looking for:
• Proven experience of effectively managing relationships across a range of audiences.
• Experience of planning and running events.
• Ability to create and support the development of new campaigns, initiatives and strategic plans.
• Ability to manage a varied workload with initiative to prioritise.
• Excellent organisational and time management skills.
• Excellent interpersonal and public speaking skills with the ability to engage and inspire.
• Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets.
• Ability to write reports and evaluations using data.
• Proficiency in Microsoft Office applications.
• Experience in recording and maintaining information on a database.
• Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• Generous annual leave allowance.
• Salary exchange ('smart') pension scheme.
• Charity sick pay.
• Life assurance scheme.
• Wellbeing portal.
This role benefits from home-based working; regular travel throughout the southern region is essential to meet with our donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). We will provide a laptop and mobile phone for use in the role.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please be aware that we reserve the right to close this advert ahead of the closing date should we find a suitable candidate before this date. Please be assured that we contact all of our candidates on the outcome of their application, this may take longer if we receive high volumes of applications.
1st Interview: 12th July 2024, online.
2nd Interview: 19th July 2024, in person (location tbc).
We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following:, Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc.
REF-214 698
Overview
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
We are looking for a permanent Gift Processing Coordinator and an interim Gift Processing Coordinator for a 12 month fixed term contract, to join the Finance team, focused on providing processing fundraising income at the Foundation, to support our three Charity brands - Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. Our fundraising is currently embarking on a period of growth with a strategy of investment and increased activity in order to achieve a step change growth in donation income.
This role will be primarily responsible for processing of all philanthropic donations to the Foundation efficiently and effectively. You will ensure all gift processing is completed to a high standard, coupled with the successful monthly reconciliation between the fundraising database and the charity bank account. Additionally, you will offer support to the Finance team in their mission to process and report financial information of the utmost quality. The Finance team is engaging, collaborative and supportive, as well as highly motivated and passionate about their work
Key Responsibilities
- Process donations onto the fundraising database meticulously, adhering to established guidance and procedures with exceptional accuracy.
- Collaborate with internal and external stakeholders, ensuring prompt and comprehensive responses to inquiries regarding gift processing, fostering constructive working relationships.
- Conduct visits to external fundraising sites to collect donations, including cash, employing responsible and secure procedures aligned with best practices.
- Import gifts and donor details from diverse fundraising platforms promptly, proactively identifying and rectifying any inaccuracies or errors.
- Monitor weekly banking activities and conduct monthly cumulative reconciliations, promptly investigating and resolving any discrepancies or issues.
- Collaborate with the Data and System Teams to develop and document gift processes, supporting any necessary system upgrades and refining processes as required.
- Deliver outstanding service to both internal and external stakeholders regarding gift processing inquiries, meeting response timeframes and resolving issues promptly.
- Support internal and external audits related to gift processing, promptly and comprehensively providing the required supporting documents.
- Provide assistance and perform other ad-hoc tasks as required within the Finance and Fundraising teams, contributing to a collaborative and supportive work environment.
Knowledge/ Qualifications
- Sound arithmetical abilities (Essential).
- Practical user experience with Microsoft Office skills, particularly Excel (Essential).
- Previous use of Raiser’s Edge or similar fundraising system (Desirable).
- CRM user (e.g. Salesforce) experience (Desirable).
Experience
- Minimum of 1 year’s working experience in the charity sector, ideally in gift processing function (Desirable).
Skills and Attributes
- Ensuring attention to detail and adherence to due process.
- Act as a self-starter who is adaptable and consistently works with integrity.
- Deliver responsive, consistent, and high-quality service to both internal and external stakeholders.
- Highly organised with the ability to prioritise a busy workload and work to tight deadlines.
- A team player who collaborates effectively with colleagues, supports team goals, and contributes positively to group dynamics.
- Resilient and adaptable, able to remain composed and effective when faced with challenges and rapidly changing circumstances.
- Demonstrate excellent written and oral communication skills.
- Good interpersonal skills and able to effectively liaise with both internal and external stakeholders.
- Committed to the principle of continuous improvement.
- Eager to acquire and develop new skills while assisting peers in their learning and development.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £26,301 - £30,583 plus £3,954 London Weighting Allowance per annum
Location: Victoria animal hospital, London SW1V 1QQ
Closing date: Wednesday 26 June 2024
Interview date: 4 & 5 July 2024
We’re recruiting a Senior Administrator to join our team at our Victoria animal hospital. At Blue Cross, we are committed to providing exceptional veterinary care to thousands of pets every year. We are seeking a dedicated and experienced Senior Administrator to lead our administration team and ensure the seamless delivery of our services.
More about the role
As a Senior Administrator, you will be responsible for leading a small team of administrators, providing efficient and comprehensive administration services that support our hospital teams. Your leadership will be crucial in maintaining excellent communication, managing financial processes, and ensuring the smooth operation of our administrative functions.
This role will include duties such as:
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Leading and managing a team of administration and finance members across our three London hospitals, ensuring effective communication and awareness throughout the facilities.
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Managing office administration, which encompasses overseeing all aspects of stock control and ordering, including the procurement of drugs and consumables for the entire hospital.
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Managing financial processes such as cashing up, reconciliation, and debt management.
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Working closely with hospital teams to understand their needs, as our customers are our team members within the hospital.
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Collaborating with stakeholders across the wider Blue Cross to align administrative functions with organisational goals.
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Preparing and managing the team rota.
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Booking and administering locums and agency staff.
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Handling department and meeting room diaries.
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Welcoming visitors to the hospital and conducting tours.
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Event planning of our annual summer fayre and fundraising events
This is a full-time role of 35 hours per week Monday to Friday. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.
About you
The person should have excellent listening, communication, and people skills to handle emotional and complex situations, always balancing empathy with professionalism. You should present yourself professionally to everyone within the organisation and externally, and your work should reflect our values and culture. You'll need to be organised and structured, with the initiative to tackle and resolve various issues. Additionally, you should be adaptable, able to prioritise tasks based on workload, and use discretion since you'll be dealing with confidential and sensitive information.
You'll be required to work at any of the London hospitals and occasionally travel to other sites as part of your duties.
Knowledge, skills, and experience
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Extensive administration experience
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Previous experience of managing a small team
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Experience of financial management including cashing up and reconciliation
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Experience of providing a high level of customer service
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The ability to effectively communicate with different audiences of varying seniority and in challenging situations.
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Excellent level of IT literacy and using Microsoft 365 products (i.e., Word, Excel, PowerPoint, SharePoint.)
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The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
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Previous experience of managing teams across multiple sites
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Experience in managing complex rotas and logistics, including the ability to juggle their own schedule and coordinate others
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Experience of stock control and ordering
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Knowledge of medical/veterinary administration
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Knowledge of the charity and voluntary sector
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 26 June 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Health cash plan
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme Annual volunteer days
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Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.