Full-Time Hr Manager Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Parliament
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.
With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The People & Culture team (PACT) is responsible for corporate people strategy and planning. The team develops HR policies and standards and provides efficient, accurate and customer-focused support to internal customers across the Administration and Joint Departments
The Role
This is an exciting and challenging opportunity to work across both Houses of Parliament to ensure that our updated Safeguarding policy is effectively implemented and embedded across our varied teams.
The Parliamentary Estate is a mixed-use site, with many different activities involving a wide range of individuals: from members and staff of both Houses, to visitors on democratic access tours and attending proceedings, school children on educational tours, VIP visitors and parliamentary delegations, and tourists from all over the world.
You will need to work with teams across Parliament to understand these different activities, assess the risks of harm to children and adults at risk, the likelihood of those risks materialising, and how Parliament can effectively mitigate them. You will lead in the roll out of our updated Safeguarding policy alongside the development of a network of trained safeguarding coordinators, developing a community of interest to share best practice and guidance.
Some of the responsibilities for this role include:
- To be the lead source of advice and guidance on safeguarding policy and practice within Parliament.
- Support the work of the Safeguarding board, providing expert briefing, analysis and recommendations as required by the board.
- To act as an additional Designated Safeguarding Officer, supporting the work of the existing Designated Safeguarding Leads as required.
- To lead the implementation and continuous improvement of the new safeguarding policy, using a risk-based approach to embedding it in parliamentary activities, structures and culture.
- To establish a network of local safeguarding co-ordinators across Parliamentary teams
Skills and Experience
To be successful in this role you will demonstrate:
- Experience of successfully implementing safeguarding policy and guidance in an environment which, like Parliament, is a mixed-use site, with a wide range of activities and stakeholders. Evidence of using a risk-based approach to deliver robust and proportionate training, procedures and guidance in support of meeting statutory obligations.
- Specialist knowledge of safeguarding relating to children and adults at risk, with a demonstrable understanding of current legislation, including core principles and current best practice, and the ability to apply this in a pragmatic way relevant to our organisational context.
- Strong interpersonal and relationship-building skills with the ability to work across organisational boundaries and teams. Able to confidently engage with and influence people at all levels within the organisation, including senior leaders.
- Excellent planning and organisation skills with the ability to meet demand and deadlines whilst taking full responsibility for the quality of the work delivered both individually and through others.
- Highly developed written and oral communication skills, with the ability to present information clearly and explain ideas in a way that decision-makers understand and can act on.
- Ability to lead individuals and teams, building and maintaining strong collaborative partnerships to achieve organisational goals, whilst upholding the values of equality, diversity and inclusion.
Next Steps and Additional Information
CV & Supporting Statement - If you would like to apply for this role, please submit your CV and cover letter explaining how you would meet Criteria 1 - Experience and Criteria 2 - Functional Skills in no more than 500 words.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.
The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.
Main duties and responsibilities of the role:
Line Management
· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.
· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.
· Support all CFT to reach their non-financial targets.
· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.
· Spot potential development opportunities across the team.
Monitoring and Reporting
· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.
· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.
· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.
· Provide the CFT and regionally based teams with the tools they need for effective working relationships.
· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.
· Use data and trends to support the SLF leadership team in in budgeting and forecasting.
· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.
· Assess and address Salesforce training needs across SLF
· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.
Supporter Stewardship
· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.
· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.
· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.
· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.
· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.
· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times
· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.
· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Lead on the implementation of recommendations from the annual mystery shopping exercise.
Project Management
· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.
· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.
Strategy and Operational Planning
· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.
· Identify opportunities for growth and diversification within the Online Fundraising space.
· Make recommendations on team structure and resource as part of the Ops Planning process.
· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.
Collaboration
· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.
· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.
· Continue to improve communications across all departments to ensure all resources are available across all teams.
· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.
· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.
· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.
· Monitoring CFT and RFO KPIs/Goals to ensure consistency.
What we are looking for:
· A good understanding of the world of online fundraising and the opportunities available to ARUK and the sector.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis.
· Flexibility to work unsociable hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Government Fundraising Specialist
Department: Strategic Partnerships
Location: Washington, DC; Maryland; Virginia; New York; London, UK
Salary Range: US $85,246 - $99,738
Salary Range: UK £51,050 – £59,201
All applicants must provide a cover letter for consideration.
About Us: The Fund for Global Human Rights works in solidarity with communities on the frontlines of injustice. As an intersectional funder, we provide flexible funding to our more than 400 grantees around the world, ensuring that they are the ones driving the agenda. By redistributing financial resources, absorbing operational burdens, and embracing risk, we shift power to the ground, generating impact where it is needed most, including in closing and closed societies. Embracing a model of accompaniment, we walk hand-in-hand with the activists we support, and our expert staff come from the movements we serve. We are a trusted partner of both private and public donors and a respected thought-leader within the philanthropic sector.
We view fundraising not merely as a financial activity but as a pivotal element of our strategy for organizing and driving social change. As an intermediary organization, the programming we are able to carry out depends directly on the funding we can raise. Thus, resource mobilization is integral to our approach in supporting human rights movements around the world. As the Fund for Global Human Rights’ income has grown year on year, so has its portion of funding from restricted and complex grants, including from some bilateral donors and the European Union. By establishing strong government partnerships and securing essential funding, we aim to amplify our impact and advance our mission in more than 40 countries around the world where we support grantee partners and human rights movement building.
The Role: This is an exciting new position for a highly motivated, organized, and analytical individual with the opportunity to make a real difference in a growing organization. As our Government Fundraising Specialist, you will be at the forefront of implementing our government fundraising strategy. This role involves a blend of research, advocacy, strategic proposal development, and guidance on contractual and donor compliance. You will join a dynamic, hard-working team responsible for securing 90% of the organization's revenue. Your work will focus on a new two-pronged approach: targeting governments at both the capital and local embassy levels in the regions where we operate our grantmaking programs, with the goal of making this revenue stream a significant component of our organizational budget in the coming years. You will not be starting from scratch, as we currently have secured government funding, as well as numerous relationships with governments that can be leveraged. And you will work in partnership with many colleagues across departments who will contribute to the success of this role.
Key Responsibilities:
- Organizational Preparation: Help prepare the organization for success in securing new government funding by developing internal systems, processes, and workflows necessary for effective engagement and management.
- Strategy Development: Contribute to refining and enhancing the government fundraising strategy to align with organizational goals and emerging opportunities.
- Research & Identification: Explore international cooperation trends and the government donor landscape and identify promising funding opportunities.
- Partnerships: Build and maintain strategic partnerships with other organizations to extend our reach and impact.
- Bid Leadership: Oversee the internal bid process, crafting compelling proposals, coordinating cross-departmental efforts, and ensuring timely submissions.
- Policy Analysis: Review and analyze government policy papers to guide strategic funding approaches and inform bids.
- Advocacy: Advocate for our cause within government circles to boost our visibility and secure essential support and help prepare the organization to participate in multi-lateral spaces, organizing side meetings, developing talking points, etc.
- Networking: Build relationships with stakeholders in the philanthropic and international development sectors, including donors, peers, INGOs, and UN agencies to explore areas of collaboration.
- Thought Leadership: Contribute to influential thought leadership pieces to position our organization as a key partner of choice in the sector.
- Compliance: Communicate with internal stakeholders to help ensure strict adherence to all relevant regulations and reporting requirements for government funding.
- Management & Evaluation: Help prepare the project management team to effectively manage a grant by helping to strengthen, and where needed develop, tools and processes to gather necessary information and evaluate the impact of our government grants.
Skills for Success: To excel in this role, you will need:
- Expertise: At least 7 years of experience in fundraising for international human rights, social justice and/or development cooperation, with a proven track record of securing funding from government donors through both relationship building and competitive bids.
- Knowledge: Deep understanding of the government donor landscape and grant processes.
- Compliance Savvy: Strong grasp of compliance requirements related to government grants and experience in working with internal colleagues to prepare organizations to meet these requirements.
- Leadership & Collaboration: Proven leadership skills combined with a collaborative approach to teamwork.
- Communication: Exceptional writing, research, and communication abilities.
- Analytical Skills: Ability to analyze and interpret complex government policy papers and funding opportunities.
- Technical Proficiency: Familiarity with Microsoft Office Suite and grant management software.
- Language Skills: Fluency in English, and proficiency in Spanish, French, Arabic or another language a bonus, but not essential.
About You: This role is ideal for you if:
- Balance: You excel in both independent work and collaborative environments, seamlessly transitioning between the two.
- Complexity: You enjoy tackling complex challenges and synthesizing diverse information into actionable strategies.
- Global Perspective: You have experience working in or fundraising for various regions and thrive in a diverse, multicultural setting.
- Collaboration: You believe in a collaborative approach to fundraising, viewing it as a means of organizing for social change rather than a competitive process.
- Passion: Your commitment to human rights and social justice drives your ambition to make a meaningful impact through your work.
Our Team: You will join a dynamic and dedicated Strategic Partnerships team that plays a critical role in securing 90% of the organization’s revenue. We are guided by Feminist Leadership Principles, invite everyone to show up authentically, value a healthy team dynamic, and practice a collaborative approach to fundraising. We believe this style of working together makes us better at our jobs, and our healthy team culture enables us to meet our goals year after year.
All applicants must attach a cover letter to accompany their resume.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Advisor
We are seeking and experienced People Advisor to provide effective and proactive support and advice on employment issues.
Position: People Advisor
Location: Newcastle Office, (Regent Centre, Gosforth, Newcastle, NE3 3LZ)
Job type: Permanent, full-time - 37.5hr per week
Salary: £35,000 per annum
Closing Date: Wednesday 2nd October 2024 at 5pm (interview date to be confirmed) - We reserve the right to close this ad earlier should we see a high number of suitable candidates apply
About the role:
As People Advisor you will be working for the winners of the prestigious Laing Buisson award for excellence in Homecare in 2023 and recent winners of the Business Culture awards! You will be responsible for:
- To provide advice and guidance on a wide range of employee relations and employment issues
- To build strong relationships with operational teams to support their development in HR related issues
- To manage a range of employee relation cases
- To conduct regular HR audits to ensure compliance with legal requirements
- To support the development of training programmes for colleagues and facilitate training
- To contribute to the continuous improvement of HR systems, processes and practices
- To implement and develop HR policies and procedures
- To maintain accurate and up to date employee records
- To track and analyse key data and metrics to provide comprehensive reports
- To support with the management of Sponsored Workers and provide advice and guidance to operational teams
About You:
We are seeking a strong candidate with exceptional communication skills and demonstratable experience and skills, including:
- Experience in a similar position
- CIPD qualification or working towards
- Strong IT skills, including MS Office
- Solid understanding of HR practices and employment law
- Experience in coaching and delivering training sessions
You will also need to have access to a car and the ability to travel to other branch locations (Liverpool, Manchester, Leeds, Bradford and Sheffield)
In Return:
The organisation is committed to the personal and professional career development of colleagues and have a career development pathway, they actively encourage progression within the organisation. Other benefits include:
- Bonus schemes (Refer a Friend, Birthday Voucher, Long Service Awards)
- Referral programme
- Annual Bonus
- Fully Funded DBS
- Mileage - 45p per mile
- Workplace pension scheme
- Employee Assistance Programme (EAP)
- Union membership
- Flexible working
You may have experience in roles such as; HR Generalist, HR Adviser, Human Resources Advisor, HR Business Partner, People Advisor, HR Officer, HR Specialist, HR Coordinator, HR Consultant, ER Assistant etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reporting to: Chief Executive Officer
Salary: up to 55k based circa on capabilities and experience
MindTHNR is open to considering individuals at the Head level or at the Director level
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
About the Role
The purpose of this role is to lead and shape our People and Culture practices, playing a pivotal contribution in driving the organisation towards its vision and future goals. You’ll collaborate with colleagues at all levels to understand their needs and objectives, ensuring the People and Culture plan facilitates positive organisational change and a great colleague experience for Mind THNR 70 or so staff.
As a key member of the Leadership Team, this role is responsible for ensuring that all human resources functions, including strategy development, governance, staff leadership, and wellbeing, align with and support the overall mission and values of the organisation.
Additionally, the role will be critical in championing diversity and inclusion, ensuring compliance with relevant legislation, and driving continuous improvement through innovation and strategic leadership.
About you
We would love to hear from you if you have:
- CIPD:
Must hold a relevant CIPD qualification, demonstrating a solid HR management and strategic leadership foundation.
- Proven experience in senior-level strategic people management:
Demonstrable ability to provide high-level strategic HR advice, evidenced by specific examples of successful interventions.
- Track record in leading and implementing cultural and organisational change:
Successfully led and facilitated major change programmes, including cultural transformation, that support the organisation's growth and adaptability.
- Expertise in developing and executing complex workforce strategies:
Showcases deep professional knowledge and relevant experience in crafting and implementing comprehensive workforce strategies.
- Effective communicator with diverse communities:
Ability to engage, inspire, and communicate effectively, demonstrated by past successes in fostering inclusive environments.
- Comprehensive knowledge of HR best practices and methodologies:
In-depth understanding of current HR practices, with a proven ability to apply this knowledge to drive organisational success.
- Strong influencing, negotiation, and diplomatic skills:
Proven ability to diplomatically influence and negotiate with key stakeholders, with examples of successful outcomes in complex situations.
The closing date for applications is Sunday 6th October at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact Emmanuel Crosser
The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.
This role is subject to a Basic DBS check.
The client requests no contact from agencies or media sales.
Global Internal Communications and Engagement Advisor
Contract: Permanent, Full time
Location: The role will be based in one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries.
Bangladesh, Nigeria, Nepal, Pakistan, South Africa (Pretoria) or Tanzania
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- Bangladesh: 8,81,181 - 16,38,985 BDT/Taka with benefits
- Nigeria: 13,026,241 - 17,892,728 NGN with benefits
- Nepal: 1,912,157 - 2,390,560 NPR with benefits
- Pakistan: 2,840,830 - 4,263,338 PKR with benefits
- South Africa: 700,674 - 875,842 ZAR with benefits
- Tanzania: 73,500,591 - 91,875,738 TZS with benefits
About WaterAid:
Do you want to use your skills in internal communications and employee engagement to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Global Internal Communications and Engagement Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The role will report into the Global Senior Internal Communications and Engagement Partner and is part of the Leadership and Employee Experience team, which sits in the Global People team.
Our team purpose is to create an employee experience where people feel engaged, empowered and connected – to each other and to WaterAid’s mission. We aim to foster a culture of transparency, collaboration and inclusiveness that enables all WaterAiders to feel safe and valued, allowing them to be at their very best.
About the Role:
As our Global Internal Communications and Engagement Advisor, you will play a crucial role in the Leadership and Employee Experience team.
The role will provide support to the Global Senior Internal Communications and Engagement Partner regarding the planning, delivery and evaluation of internal communications and employee engagement initiatives across WaterAid. The role is responsible for creating and executing excellent, high quality day-to-day internal communications across WaterAid globally. This includes coordinating the global moments content plan, managing the global digital communications channels and creating engaging content for internal campaigns.
Working closely with colleagues around the world, this is an exciting and stimulating role at the very centre of WaterAid’s global operations.
You’ll also:
- Act as central point of contact for any general enquiries into the Global Internal Communications and Engagement team.
- Support the delivery of the global moments content plan incorporating key global priorities such as Diversity, Equity & Empowerment (DEE), wellbeing, our values etc.
- Create engaging content, including writing stories for our global intranet and creating visual assets, such as videos, posters and the global newsletter.
- Support the implementation and delivery of the global omni-channel approach.
- Play a key role in the redesign of the global intranet and support the Intranet Manager by training editors, analysing usage, and coordinating resource development with subject matter experts.
- Lead the monitoring and evaluation of data from our internal communications channels, and recommend improvements based on the findings.
- Play a key role in the delivery of global employee engagement projects and events such as the global employee engagement survey.
About You:
- Excellent written and verbal communication skills, demonstrating accuracy and a sharp eye for detail, along with the capability to produce high-quality content.
- Excellent literacy in Microsoft Office 365 (such as Office suite, SharePoint Online, Viva Engage, Stream, Sway, Power BI).
- Highly organised, able to prioritise, plan and manage own time and workload.
- An innovative self-starter, creative with a willingness to try new ideas.
- Excellent interpersonal skills, and the ability to engage and collaborate with a wide variety of contacts across the organisation.
Although not essential, we also prefer you to have:
- Previous experience of overseeing internal communication channels.
- Previous experience of working with Employee Engagement initiatives and events.
- Knowledge and experience of using design software i.e., Adobe Creative Cloud, Canva, or similar to produce communications assets such as posters, infographics, videos.
Closing date: Applications will close at 23:59 on 4th October 2024. Availability for first round interview, via a video call, is required for the week of 14 October, 2024.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
We are a large and busy Church of England parish and are looking for an energetic and self-motivated Operations Manager to join our leadership team. You will be someone who can oversee all the operational elements with appropriate attention to detail and processes and also take a full part in supporting new developments in line with our vision.
Our Operations Manager is moving on after almost 3 years in post so we are looking for someone to lead our Operations Team at All Saints Church, Ecclesall.
The role requires the oversight of four areas of church operations:
-
Administration including finance
-
Communications
-
Estates
-
Governance
You will manage the operations team (6 staff) and work closely with the ministry team, a wider range of active volunteers and users of our halls complex. You will be able to deal with issues sensitively and with an approach appropriate to our Christian faith. The role does include some evening and weekend work but will mainly be carried out during office hours.
Responsibilities:
General Operations Management
1.1 Manage the Church Office to ensure that the working environment and working practices are efficient, flexible and fully reflect the mission and values of All Saints.
1.2 Manage and maintain the church databases and files to ensure kept up to date and fully compliant with Data Protection legislation.
1.3 Working closely with the Ministry Team, including participation in the weekly senior team meeting, manage the church programme and calendar.
1.4 Oversee the preparation of the resources required to support the weekly services, major church festivals and other church events. Lead on arranging some events.
1.5 Oversee enquiries about baptisms, weddings, funerals and church yard.
1.6 Provide informed support to volunteers in all areas of administration and operations covering a wide range of regular and adhoc activities.
Communications
2.1 Support the Vicar in ensuring timely, appropriate and effective internal and external communications including the weekly e-mail and hard copy church notices.
2.2 Ensure that the website is regularly reviewed and updated, as required.
2.3 Manage All Saints’ profile and activity on social media.
2.4 Respond to enquiries and requests from the Diocese, local community and external organizations, as required.
2.5 Manage communication with members of the church family in matters relating to news and weekly notices in a timely manner
See attachments for furhter responsibilities and details
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Finance & Operations Assistant, Community Impact Bucks
Full Time 35 hours per week - £22,950 to £25,000 per annum (DOE)
Hybrid working pattern – mainly from home but must be available to go into our office (Weston Turville, Aylesbury) when required
Could you carry out the financial and administrative tasks that keep this busy charity running?
If you are highly organised, with an eye for detail and great Excel skills, then this could be the role for you.
About us
At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.
· We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.
· By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.
· And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.
About you
Skilled in use of IT software, in particular Excel and QuickBooks or Sage, you get satisfaction from seeing everything running smoothly, have an eye for detail, and are happy to work on your own initiative as part of a remote team.
Able to manage your own time, you will have a flexible approach and be keen to test new ways of working to improve business processes.
Key responsibilities
Key tasks include:
· Bookkeeping and day-to-day management of invoices and payments
· Premises management: resolving day-to-day issues, First Aider, Fire Officer
· Co-ordinating team and Board meetings including invitations, agenda and papers
· Responsible for HR administration and record-keeping, including preparing paperwork and co-ordinating recruitment, induction and leaver processes
· Act as an IT Superuser, becoming expert in IT systems and supporting colleagues to use them effectively
Key requirements
· Experience of bookkeeping, preferably using bookkeeping software such as QuickBooks.
· Excellent attention to detail and high levels of accuracy.
· Excellent telephone manner and confident in a public facing role.
· Able to establish systems, record information and maintain records systematically.
· Confident user of IT software, including Microsoft Office Excel, Word, and Outlook and Adobe Acrobat.
· Confident working with numbers, data and spreadsheets.
· Able to work on own initiative and to tight deadlines.
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please visit our website to download the Job Description and application form.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 5 pm on 27th September.
Applications will be reviewed as they are received so an early application is advised
Interviews will take place in person, at our office based in Weston Turville, Aylesbury (HP22 5XQ)
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification. The deadline for applications is 5 pm on 27th September 2024.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.
The client requests no contact from agencies or media sales.
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
We have an exciting opportunity for a experienced and highly organised Governance Risk & Compliance Officer to join our team. This pivotal role involves ensuring the effective administration of the Board's activities, maintaining robust governance practices, and ensuring compliance with all relevant legislation, regulations and internal policies.
The Governance, Risk and Compliance (GRC) Officer will play the lead role in ensuring the Trust’s adherence to regulatory requirements and internal policies.
1. Develop and Maintain Frameworks: The GRC Officer develops, maintains, and implements governance, risk management, and assurance frameworks. These frameworks guide security functions and activities within the company.
2. Internal Control Management: They manage the internal control environment by analysing data, mitigating risks, and maintaining corporate compliance procedures.
3. Support Internal Audits: The GRC Officer coordinates internal audits, collaborates with auditors, and ensures compliance with industry standards.
4. Legal Point of Contact: As the first legal point of contact, they advise staff on corporate compliance matters, including security assessments and risk control investigations.
5. Regulatory Compliance: The Officer reviews the company’s compliance with existing and new regulations, identifies deficiencies, and provides necessary mitigations.
In summary, the GRC Officer will ensure that the Trust operates within legal and regulatory boundaries while managing risks effectively.
The role will work closely with the Human Resources Manager and other Central support team members and sits within the Finance, Risk and Administrative Team.
The ideal candidate will have a robust, current understanding of risk management practices, compliance protocols, and governance structures, with recent relevant experience in a similar role.
The person will work closely with various departments to foster a culture of integrity and accountability, possess exceptional organisational skills, a keen eye for detail, and the ability to handle confidential information with integrity and discretion.
Why Join Us?
- Opportunity to play a pivotal role in shaping the risk and compliance culture of a dynamic organisation.
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
Please review the attached advert and Key Responsibilities, as you will need to address these in your cover letter to allow us to shortlist you for this opportunity.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Business Services Manager to join our team. The Business Services Manager will play a critical role in ensuring the smooth operation of the Dundee HQ for Kids Operating Room. This role is responsible for the effective management of KidsOR facilities in Dundee, Health and Safety compliance, the coordination of complex international travel logistics for the operations team, and supporting the Director of Global Operations with scheduling and appointments. The Business Services Manager will oversee the administration and day-today management of the Dundee HQ, ensuring a well-organised and efficient working environment.
Key Tasks and Responsibilities
1. Facilities Management
- Oversee the day-to-day operations and upkeep of the Dundee HQ.
- Ensure the proper maintenance and functionality of all facilities, including building repairs, security, and equipment.
- Liaise with external contractors and suppliers to manage building services, including cleaning, utilities, and waste management.
- Monitor and manage office supplies and equipment inventory to ensure smooth operational activities.
2. Health & Safety
- Act as the main point of contact for all Health & Safety matters.
- Ensure the charity is compliant with all local, national, and international health and safety regulations.
- Conduct risk assessments and ensure that all safety policies and procedures are up to date and communicated across the organization.
- Provide training and guidance to staff regarding Health & Safety best practices and emergency protocols.
3. Travel Coordination
- Manage complex international travel arrangements for staff and volunteers, including booking flights, accommodations, and ground transportation.
- Ensure travel plans are in compliance with relevant visa, vaccination, and insurance requirements.
- Liaise with travel agencies, embassies, and insurance companies to ensure smooth and compliant overseas operations.
- Keep track of travel schedules and maintain travel records.
4. Administrative Support for the Director of Operations
- Manage the Director of Operations' calendar, including scheduling meetings, appointments, and travel itineraries.
- Prepare briefing documents, reports, and meeting agendas as required by the Director of Operations.
- Provide general administrative support, including handling correspondence, processing expenses, and maintaining records.
5. Office Administration
- Oversee the day-to-day administrative functions of the Dundee HQ, ensuring the office operates efficiently.
- Manage reception duties, ensuring a professional and welcoming environment for visitors and staff.
- Ensure the effective organization and filing of documents, both digital and physical.
- Assist with the organization of meetings and events held at the Dundee HQ.
- Collaborate with finance and HR departments to support general office operations, including payroll, invoicing, and staff onboarding.
Skills & Qualifications
- Proven experience in a business administration, facilities management, or office management role.
- Strong understanding of Health & Safety legislation and best practices.
- Experience managing complex international travel logistics.
- Excellent organisational and multitasking abilities, with strong attention to detail.
- Strong communication and interpersonal skills to effectively manage external contractors, staff, and stakeholders.
- Proficient in using office software and project management tools. Ability to work independently and prioritize tasks in a fast-paced environment.
Personal Attributes
- A proactive and solution-oriented approach.
- Strong problem-solving skills and the ability to make decisions under pressure.
- A team player with excellent interpersonal skills.
- High level of discretion and confidentiality when handling sensitive information.
The client requests no contact from agencies or media sales.
Exams Assistant
£32,642 pa plus excellent benefits
Aldgate, London
35 hours per week
As Exams Assistant you will support the day to day running of the examinations with a particular focus on question bank management. You will be working with the Examinations Team and examiners across all specialties. This will include supporting examiner panels to organise and run question writing sessions and ensuring that question banks remain up to date.
You will also have a number of other examination-related duties, including – but not limited to – processing applications, invigilating at examination and collating examination results.
The College offers Fellowship examinations in 17 different pathological specialties, supported by the Examinations Team and a panel of volunteer examiners from the College’s Fellows for each specialty. The examinations are run both online and in person.
The Royal College of Pathologists is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.
We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Closing date: 9am Monday 30 September 2024.
Interviews currently scheduled to happen Monday 14 October 2024
The client requests no contact from agencies or media sales.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.
Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate. Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising.
You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing.
- Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
- Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate.
- Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation.
- Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
- Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend.
- Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing.
- Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
- Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour.
- Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
- Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
- The role, in the future, may include line management responsibility.
- Complete any other tasks as outlined by the Head of Digital Fundraising.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector.
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
- Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
- Experience of working with and managing external agencies and suppliers.
- Experience managing an annual budget and forecasting income projections.
- Experience using Google Analytics and other analytic tools for tracking and analysis.
Essential Skills/Knowledge
- Solid understanding of digital fundraising practices and principles.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Experience working with Salesforce (or similar CRM platform).
- Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
- Experience working with digital campaigning or advocacy platforms and tools.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms.
- Able to demonstrate flexibility and ability to quickly change and adapt plans.
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- Experience using telemarketing to convert and cultivate prospective donors.
- Understanding of HTML and other coding languages.
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 24th September.
Interviews date: w/c 30th September.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
The client requests no contact from agencies or media sales.
AllChild is looking for a dynamic IT and Facilities Coordinator who possesses excellent organisational and communication skills.
As an IT and Facilities Coordinator, you will report to the Workspace Manager, providing comprehensive and generalist administrative support in facilities and IT management. You will provide event coordination and HR administration, ensuring productivity and efficiency. Engaging with multiple stakeholders, you will have the ability to manage multiple priorities and projects.
This is a hands-on operational role supporting our colleagues through many milestones in the employee lifecycle, from recruitment to onboarding and offboarding. You will play a key role in building a welcoming and inclusive AllChild culture.
Some of your duties will include:
- Coordinating the day-to-day operations of our office and dealing with vendors and contractors, as well as service providers.
- Being the first point of contact for our staff and our landlord and handling external queries via telephone and email.
- Managing IT provisions by purchasing equipment, managing inventories, signposting staff to our IT support company, and delivering onboarding and offboarding sessions.
- Supporting the Workspace Manager with event project management – whether meetings are onsite, offsite, remote, or in person.
For further information and to apply, please visit our website via the Apply button.
Closing date: Friday, 11 October 2024.