Administrator (Therapy Services)

Your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s NHS Talking Therapies service including processing referrals, scheduling appointments and dealing with client enquiries. 

You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures. 

You will demonstrate a high level of professionalism and empathy towards clients and have an understanding of common mental health difficulties. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise are key to the success of this role. 

This role is subject to a Basic DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

Applications for this role close at 9am on 3rd April 2024.

Why work with us?  

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.   

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.    

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.   

How to apply  

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.  

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.   

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.