Jobs
Location: Southwark, Haig House, Hybrid, 2 Days
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £41,172 to £43,212 (Inclusive of London Supplement)
Are you passionate about making a difference? The Royal British Legion is seeking an enthusiastic fundraising Income Processing & Administration Manager to join our dedicated team. Reporting to the Head of Supporter Service, you will lead a team of Income Processing Administrators, driving efficiency in coding, allocation, and acknowledgment of fundraising income.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this fundamental role, you'll collaborate with colleagues organisation-wide to shape strategic planning and foster a culture of continuous improvement in fundraising income processes. You'll manage relationships with third-party suppliers, plan and promote our Income Processing & Administration Offer, and oversee the development opportunities for centralising income processing.
As a leader, you'll provide guidance to ensure activity is delivered within agreed plans, budgets, and deadlines, while also developing and inspiring your team to excel. Your expertise in income processing objectives, compliance, and database management will be essential in maximising the effectiveness of our fundraising efforts.
If you have a proven track record of delivering on challenging goals, excellent communication skills, and a commitment to continuous improvement, we want to hear from you. Join us in supporting the mission, objectives, and values of The Royal British Legion while making a real difference in the lives of those we serve. Apply now to be part of our inspiring team.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 8th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Website Content and Email Marketing Officer (12-month contract)
Location: Barnstaple - Little Bridge House
Contract Type: 12 Month Fixed term contract.
Job Type: Full time, 37 hours per week
Salary: £27,755 - £30,214 per annum
Are you looking for a digital marketing role where you can use your email marketing skills to make a real difference to the lives of children, young people and their families – every day?
Our client is looking for a full-time Website Content and Email Marketing Officer to support the design and delivery of their email marketing strategy and supporter journey as well as supporting the maintenance, design and format of their website. You’ll join a team of Marketing and Communications enthusiasts, supporting the delivery of various initiatives across the South West.
You’ll have experience in email marketing, website analytics and website content creation, with a passion for using data to evaluate activity and support decision making. You’ll love working with a wide range of people every day and enjoy working on multiple digital marketing projects. If you’re interested in joining a dynamic Marketing and Communications team that make a difference every single day, they want to hear from you!
This is a hybrid role, based mostly at home with two days at their Head Office in Barnstaple.
Sound like you? Apply below
Closing date: Wednesday 8 May
Interview Date: Wednesday 22 May 2024 at Little Bridge House, Barnstaple
The organisation is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. They welcome applications from all sections of the community.
Why Work For them?
Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service.
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay.
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay.
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme.
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.
You may also have experience in the following: Digital Marketing Assistant, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, Marketing Executive, Marketing Coordinator, Marketing Assistant, Marketing Coordinator, Digital Marketing Executive, CRM, etc
REF-213 587
Our client owns around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
Our client believes everyone has the right to a safe, secure and warm place to call home.
They’re looking for Asset & Compliance Administration Manager to join their team.
About the role and person:
- 35 hours per week
- Permanent
Ensuring the safety of their customers in their homes is a key priority for our client. As their Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join them as changes in legislation mean that you'll be actively involved in improving their processes to achieve the best results.
What skills/behaviours do you need to be an Asset & Compliance Administration Manager?
- Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions
- Presenting accurate information, clearly and concisely in reports or dashboards
- Ability to analyse performance information and pinpoint threats to Customer Service and financial performance
- Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives
- Knowledge of finance and housing management systems
Location
The successful candidate will be required to live within a commutable distance to Bradford City Centre. They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Should you wish to work occasionally from any of their regional offices, you may do so on a hot desk basis which will need to be arranged via their online booking system.
Salary
The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free parking
If you require reasonable adjustments to any part of their recruitment process, please let them know and they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc.
REF- 213 109
Working as part of the newly-formed Research Solutions team, this exciting new role will play a pivotal role in accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• A pivotal outward-facing role focused on growing the charity’s relationships within academia, biotech and pharma, increasing our footprint and positive influence to support the transition to human specific research.
• Act as the charity’s lead scientist, providing expert advice and input to the senior management team.
• A senior member of the charity’s Research Solutions team, providing line management to the Science Manager and support to the wider team.
• Owns the delivery of high-quality products, services, education, and content that provides solutions to researchers and encourages the uptake of new
approach methodologies (NAMs).
Please download Job Pack for full role description
REF-213 546
Join our award-winning team and make a life-saving difference to people and animals.
The Philanthropy Manager lead in the delivery of the Philanthropy Giving plan for the short-term by securing significant gifts from Trusts & Foundations. You will prospect, qualify, cultivate and steward, building long-term mutually beneficial relationships and growing this relatively new income stream.
You will inspire and expand on a core group of Trust & Foundations to fund and invest in human relevant, animal free medical research and contribute to it becoming the Gold Standard for future generations to come.
Activities may include:
The successful execution of a targeted growth plan from trusts and foundations
• Deliver a comprehensive philanthropy giving plan, with targets and performance metrics
• Review and optimise current prospects pipeline to grow long-term, sustainable income (both restricted and unrestricted) generating £15,000 from Trusts and Foundations
• Excellent cultivation and stewardship with existing and new trusts and foundations to maximise income potential and build strong relationships
• Be responsible for ensuring effective and timely reporting of progress made to grant funders
Write and submit compelling bid proposals to secure funding from major trusts, working closely with colleagues to ensure content is accurate and up to date
• Work with colleagues to produce consistently outstanding, high quality, imaginative and compelling proposals, to present to both large and small trusts and foundations
• Plan and deliver a schedule of high-quality submissions that delivers on time and on targets
• Oversee the implementation of the terms and conditions of successful grants, monitoring, reporting and evaluation of projects performance against the agreed activity plan and liaise with colleagues as necessary
Record and maintain accurate records of donor communication and income through our CRM, producing reports and insights where appropriate
• Maintain efficiency in donation fulfilment, documentation of grants, acknowledgement and manage all correspondence (email, mail) through the Donorfy donor management system
Download Job Pack for full role description
RF-213 544
Closing date: 10th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a wonderful opportunity for a digital marketing expert to join the Digital Engagement Team at Alzheimer’s Society. Now is an exciting time to join the team as we look to use insight to drive and develop our communications with supporters and improve the supporter experience. The successful candidate will play an integral role in helping us achieve this alongside exploring new and improved ways of delivering our stewardship, email automations and SMS campaigns.
With your experience of email marketing and engagement, you will play a key role in the designing, building, testing and delivery of e-newsletters and email campaigns to the teams within Income & Engagement, to help support their marketing campaigns and appeals to our warm supporters.
You will:
- Work closely with internal stakeholders to plan, build, quality assure and report on email campaigns and email automations
- Use your knowledge and expertise to deliver SMS campaigns through dotdigital and Cymba, our primary SMS messaging tool.
- Provide training for teams on our email service provider (dotdigital).
- Embed email marketing skills and best practice across the organisation.
- Actively use reporting, analysis and insight to help departments develop and optimise campaigns.
- Support colleagues to test hypotheses and continuously innovate.
- Be a trusted expert and a critical friend to our fundraising teams and other colleagues.
- Play a crucial role in deepening understanding of Alzheimer’s Society’s supporters.
- Drive loyalty and sustainable growth across Alzheimer’s Society’s audiences.
About you
Your passion for continuous learning and improvement will be infectious in fostering curiosity and experimentation among our amazing fundraisers, driven by wanting to provide an exceptional experience for Alzheimer’s Society supporters.
You will:
- Possess a broad mix of digital marketing knowledge and expertise.
- Feel at home using large data sets in an Email Service Provider tool (dotdigital experience is an advantage but training can be given).
- Be an exceptional communicator, caring passionately about sharing ideas and results in the most accessible way.
- Be positive and optimistic, even when under pressure.
- Be a real team player and someone who thrives on sharing your knowledge, ideas, and skills.
- Continually improve and look to develop standards and performance.
- Be a successful self-motivator.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Full and part-time hours will be considered
This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.
We are looking for an experienced Data Analyst to lead the collection, analysis, interpretation and presentation of a range of internal and external data in order to effectively tell the story of our impact, support our decision making, and inform service development and improvement.
Our work empowers people and changes lives - you’ll spot opportunities to add substance and impactful numbers to our story, showing members of the public, partners, professionals and decision makers the difference we make. You’ll also use a range of data sources to help us understand who we aren’t reaching or where changes to our approach could make us more effective.
You’ll be a skilled communicator and collaborator with a passion for both numbers and social justice. You’ll have experience of analysing and interpreting data and of sharing the results in both written and visual formats. Our ideal candidate will have strong IT and digital skills, be self-motivated and organised and able to work effectively with a wide range of people.
We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.
The closing date for completed applications is: 9:00am, Wednesday 8 May 2024
Interview date: 15 May 2024
The Bridge Project is a well-established, vibrant Charity with a dedicated team providing services to a broad range of people experiencing the effects of deprivation and health inequalities. We are now looking to recruit a permanent full-time Young Person’s Substance Misuse Worker to join our One80 team.
The One80 team provides early intervention and highly structured treatment for drug and/or alcohol misuse to young people. You will be a big part of a small team where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for young people up to the age of 21 years, to promote recovery from substance misuse and to secure positive health and wellbeing outcomes.
We are looking for someone who has a relevant professional qualification with a minimum of 1 years’ experience of working with young people with alcohol/drug problems and/or working with young people/children with complex needs. You will be highly organised with excellent communication skills and able to manage your time effectively, working as part of the team to ensure a high-quality service is maintained, whilst applying your knowledge of the range of drug/alcohol related problems and their impact on young people, their families and the community. You will have experience of and the ability to liaise and build links with professionals from a variety of disciplines as well as knowledge of legislation, guidelines and procedures relating to children and young people.
You will be passionate about changing lives and what we do, with a positive and engaging approach to our young people, as situations can sometimes be difficult and challenging so you will need to be non-judgemental, with a sensitive attitude and a good understanding of how to meet complex needs related to substance misuse.
The successful candidate will be able to work Mondays, Wednesdays and Fridays 09:30 to 17:30, Tuesdays 09:30 to 19:00 and Thursdays 09:30 to 16:00. There is also an element of flexibility around working hours required. It is essential that you have a driving licence with access to a vehicle to transport young people to appointments. A willingness to undergo an enhanced DBS check is also a requirement of the post.
In return we can offer a competitive salary, 4% pension contribution, excellent annual leave entitlement, employee assistance scheme, life insurance and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer.
To find out more information and to download an application pack, please visit our Jobs and Volunteering page on The Bridge Project website. You must complete the Bridge Project’s application form to be considered for the role. No CVs are accepted. No Employment Agencies, please.
The closing date for completed applications is 9.00 am on Wednesday 8 May 2024.
Shortlisting will take place on Wednesday 8 May 2024.
Interviews will be held on Tuesday 14 May 2024.
The client requests no contact from agencies or media sales.
Partnerships and Event Fundraiser
Salary: £30,000 per annum
Location: Birkenhead
Contract: Permanent full time (40hrs) but happy to look at flexible working, including reduced hours/ 4 day week
Benefits: This position offers a 3% employer contribution to pension, 33 days of annual leave (including bank holidays), access to OnSide's Talent Academy for training, a day off on your birthday, gym access, subsidised meals, parking permits subsidised by the Hive, staff uniform.
Do you want to use your fundraising skills to support a charity which supports and champions the young people of Wirral?
Wirral Youth Zone, named "The Hive" by local young people, has been serving the young people of Wirral since opening in April 2017. The Hive is an inspirational charity, employing exceptional youth workers and an army of volunteers. It changes the lives of thousands of young people each year, delivering social impact on an incredible scale.
The facilities are state-of-the-art and second to none, delivering over 20 sporting, artistic, cultural, and recreational activities each session when schools are closed (evenings and weekends), plus throughout the school holidays. The building itself and facilities on offer are the initial hook for young people, but the real magic happens inside with a fully qualified, highly skilled youth work team who support and empower young people to overcome challenges and reach their potential.
About the Role
Working within a small fundraising team, the Partnerships and Event Fundraiser will make a significant contribution to securing a legacy for thousands of local young people through the generation of new income. This income generation is broken into two programmes: the Community Fundraising programme and the SME Corporate Partnerships programme, both of which you'll be involved in. As Partnerships and Event Fundraiser, you'll be working across a number of projects and events to engage with businesses about creative ways in which they can support the Hive Youth Zone.
The Community programme will encourage the local community to fundraise for the Hive through approaching schools, groups, and associations, and recruiting participants for events. The SME Corporate Partnerships programme will encourage businesses to donate up to £1000 through initiatives such as Charity of the Year applications, staff fundraising initiatives, and recruiting support from smaller local businesses. You will also support and inspire existing corporate partners as part of your role.
About You
This role is a perfect opportunity for a fundraiser, with a proven track record of securing funds via community and corporate fundraising, to set up a new Community programme at the Hive. We are also very much open to candidates from a sales, marketing, and account management background, as well as candidates with events and projects experience. To be successful in this role, you will have experience meeting financial targets, and managing a pipeline of potential supporters/donors/clients.
You'll be a strong networker and relationship builder, with the ability to communicate effectively, understanding what drives donors. You'll be results-driven, ambitious, with creative thinking and a strong sense of teamwork. Most importantly, you will believe in the power of excellent youth work.
If this role piques your interest, please get in touch with a copy of your CV to Ellen Drummond at Charity People, who will be happy to provide lots more information including how to apply.
Deadline: 9am Wednesday 8th May
Interviews: week commencing 13th May
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job title: Partner Marketing Manager (FTC)
Salary: £39,488 per annum
Location: London, E1 (Hybrid working)
Contract/Hours: Fixed-term contract till End December 2024. Full time 35 hours.
Are you passionate about Fair Trade? Are you buzzing with ideas and initiative to bring them to life? Do you believe in the power of marketing to do good? Do you like to mix rigor and flair to drive behaviour change in consumers?
Then this role may be ideal for you: Fairtrade Foundation are recruiting for a Partner Marketing Manager (FTC until end Dec 2024) to plan and deliver marketing activities and campaigns which result in increased support for Fairtrade, recognition of the FAIRTRADE Mark and active choice of Fairtrade products. You would be joining at an exciting time as we have our 30th anniversary year activities running through 2024.
Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers. The Partner Marketing manager will work within the Communications & Advocacy Directorate, which works to inspire and enable public supporters of Fairtrade to take action through a diverse range of channels and campaigns. We aim to make public support for Fairtrade as strong and wide ranging as we can. The Marketing Team, of which this role is a part of, is instrumental in driving the public’s engagement with Fairtrade.
The Partner Marketing Manager is responsible for delivering high quality marketing plans and materials to meet a range of commercial and consumer audience needs by working collaboratively with colleagues across the organisation.
You’ll need to be passionate about brand marketing and communications and have delivered strong campaigns before with measurable results. You will have marketing experience in the NGO and/or commercial sector. Strategic campaign planning and a collaborative working style are essential.
Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.
The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.
The Fairtrade Foundation is an equal opportunities employer and welcomes applications from all sections of the community
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: Wednesday 7th May 2024 (12pm)
1st interview: w/c 13th May
2nd interview: w/c 20th May
Contract: Fixed term contract until end Dec 2024.
The client requests no contact from agencies or media sales.
Data Governance Lead, 2 year contract
Global Charity, Surrey
1 day a week hybrid working offered
£50,000
Charity People are delighted to be working in partnerships with a world-famous charity to recruit a Data Governance Lead to come in and
As the Charity embarks on a new strategy, they are undertaking a multi-year systems transformation programme. A key part of this is the CRM Change Programme, the foundation of continued supporter and income growth, enabling the team members to engage more deeply with individual and organisational supporters, through new products & services, innovative campaigns, collaborative partnerships, and exciting events.
The goal is a CRM environment where users can manage processes effectively, using automated workflows and apps to deliver exceptional supporter experiences in a secure, contemporary, and well-governed system.
The Role
We are looking for a Data Governance Lead to come in and work to define what first-class data governance looks like for the Charity, including establishing a data retention framework for their relationship marketing systems and tools, to ensure privacy is included within process design at all points, and will work to embed best practice data quality standards within the organisation.
You will champion and train colleagues in how to get the most from data, creating a framework for data classification, discovery and the provision of self-service datasets and increasing data literacy across the organisation.
This individual will be the resident expert in data governance and maturity, adept in data governance tools and helping to classify, categorise and document our data.
The Candidate
We are looking for someone with experience in developing and implementing data governance policies, standards and procedures, with an understanding of advocating for better use and management of data along with delivering better data literacy within an organisation. You should have experience of setting up or establishing a data governance framework from scratch, enabling data users to deliver their objectives efficiently and confidently.
Experience of implementing data governance tools such as Azure Purview, Informatica, Talend, etc would be highly advantageous.
Furthermore, you should have excellent communication and persuasion skills with the ability to turn technical understanding into clear, understandable, and useful information and advice for internal customers.
Ideally you will have worked as a Data Governance Manager or a Data Governance Lead, but we will also welcome applications from those with strong Data Management experience across a range of sectors and disciplines.
This is a fantastic opportunity to join a world-famous charity with a reputation for excellence. Charity People are managing all applications for this role; interested applicants should send their CV to Ben Garner, Senior Consultant at Charity People in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive team in Worthing, Goring Road.
Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Do you want to make a difference to our clients’ lives every day?
This role is offered as a 1 year fixed term contract.
StreetLink London is a bespoke assessment and response telephone service for people who are rough sleeping in London, supported by volunteers. Building on St Mungo’s extensive experience of supporting people sleeping rough through a range of face-to-face services, this innovative service aims to reduce the incidences of subsequent rough sleeping amongst people who have not slept rough before and increase the speed with which those who have a history of rough sleeping can access support and accommodation.
As an Assessment and Response Worker you will:
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Answer phone calls from people experiencing homelessness in London and deliver a high quality of customer service
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Triage online referrals from the website and the app, to connect people who are rough sleeping with local outreach teams as quickly as possible.
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Carry out comprehensive telephone assessments, identifying immediate options for accommodation and support while confidently responding to emergency situations and safeguarding concerns.
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Advocate on behalf of people with relevant statutory and non-statutory services to ensure clients can access the support and accommodation they are entitled to as quickly as possible.
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Train, motivate and support volunteers so they can provide a high quality, responsive service to everyone contacting StreetLink London.
About you:
We think this role will suit someone with:
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Experience of working in a fast paced environment, providing high quality advice and customer service over the phone.
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Excellent verbal and written communication skills and are able to work with others whilst managing your own time.
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Motivation and interest in the challenge of delivering direct advice and support to people sleeping rough over the phone and supporting the successful delivery of this exciting new service.
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The ability to empower individuals to make positive changes.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: Wednesday 8 May 2024
Interview and assessments on: 20 –21 May 2024
The client requests no contact from agencies or media sales.
Full-time, permanent contract, 35 hours per week.
Salary: £38,000 - £40,000 per annum, dependent on experience.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. Too many teenagers miss out on the opportunities to play and share music together—and the resulting boost in confidence and life skills development—simply because of where they live or their family's financial situation. With our Orchestra and free projects and activities across the UK, we are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.
We are searching for a dedicated Individual Giving Manager to join our dynamic team at a time of significant growth and ambition. Line managing two Individual Giving Coordinators, this pivotal role will manage donor acquisition and stewardship campaigns as part of a successful and established programme, alongside helping to diversify income streams.
The ideal candidate will be confident in the theory and practice of direct marketing, with experience of managing Individual Giving campaigns. You will be highly organised with exceptional attention to detail. You will be confident in developing excellent donor experiences, whether through written communications or in-person interactions. Excellent relationship-building skills and a passion for championing teenagers and young people are essential.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.
For more information and to apply, please visit our website.
The deadline for applications is 10am on Wednesday 8 May 2024.
The client requests no contact from agencies or media sales.
Job Title: Head of Children, Young People and Families
Salary: SP 50 (£48,921 per annum)
Responsible to: BVSC Programmes Director
Location: Working hours divided between BVSC Offices and home address, as agreed by BVSC.
Hours of work: Full time 35 hours per week
Contract: Permanent
Head of Children, Young People and Families
Children, Young People and Families at BVSC
BVSC has a long history of providing infrastructure and employment support around children, young people and families in Birmingham. It is our intention to grow our offer for Children, Young People and Families at BVSC. Amongst other activity, the larger projects that we are involved in are:
- ‘Early Help’ activity that covers all of Birmingham. Early help is the total support that improves a family’s resilience and outcomes or reduces the likelihood of a problem getting worse.
- Delivery of the ‘Dream Team’ Bed Poverty Pilot, improving physical, mental, educational, social & economic outcomes by supporting children and families to have access to appropriate sleeping arrangements.
- Mobilisation of the ‘Multi-Bank’, a community donations hubs where companies can donate a wide range of surplus products to support individuals and families facing challenging circumstances. An anti-poverty initiative: it's an antipollution solution, preventing landfill, repurposing goods, and helping to create a circular economy.
The role
BVSC’s Children, Young people and Families team participates in extensive partnership work with voluntary and statutory sector partners. Together we are transforming the way Birmingham supports children, young people and families to help them lived more fulfilled lives.
The Coronavirus pandemic led to an increase in demand for Children, Young People and Families provision, and BVSC require an overall lead to focus on the continued development and delivery of our offer.
We are looking for candidates who can demonstrate complex programme management and systems leadership experience, an understanding of the challenges faced by children, young people and families, and the support mechanisms needed to assist them, as well as a proven track record in building and maintaining partnerships across the private, statutory, and voluntary sector.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted. A Basic DBS will be conducted with the successful applicant to this role.
Closing date for applications – Wednesday 8th May 2024 at 10am.
Interviews to take place – Monday 20th May at Birmingham Voluntary Service Council Latham House, 33-34 Paradise Street, Birmingham B1 2AJ.
To apply for this role, we invite you to submit a current CV, a covering letter, and a completed equal opportunities monitoring form. The covering letter should detail examples of your relevant skills and experience that match the requirements of the job and illustrate why you are the best candidate for the role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.