Operations Officer

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees  

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.  
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below.