Team Administrator Jobs in Flexible Location
The London Diocesan Fund (LDF) is seeking a Head of Governance to lead its complex governance operations and work closely with the Bishop of London and General Secretary in developing church and charity best governance practice, based from Pimlico (London).
Job Summary
The Head of Governance is responsible for the effective and efficient running of the key governance bodies of the Diocese of London and its main charity, the London Diocesan Fund, providing strategic governance, constitutional and compliance advice to the Bishop of London, General Secretary and Trustees, offering first line advice and training service to deaneries and parishes on synodical governance.
Job responsibilities
- Provide strategic support to Trustees aligned with the Diocese's Vision.
- Ensure adherence to governance standards and oversee Synod planning.
- Stay updated on governance trends, offering strategic advice to stakeholders.
- Manage meetings, ensuring inclusivity and constitutional integrity.
- Lead election processes and facilitate member development initiatives.
- Ensure compliance with legal and regulatory requirements.
- Offer advisory support to clergy and oversee leadership development.
- Manage operational aspects, including line management and financial responsibilities.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience of working in a pressured governance environment and to tight deadlines.
- Educated to degree level or experience of governance in a charity or not for profit environment.
- IT proficiency (MS Office suite)
- Empathetic to the mission and values of the Church of England.
- Right to work in the UK.
- Willing and able to work evenings and weekends as required.
Desirable
- Experience of working in value-based organisation.
- Fellow or Associate of the Chartered Governance Institute, or comparable experience.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held on 11/12 July 2024 and second round interviews on 16 July 2024.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary:
Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.
We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team. We encourage applications from people who not only meet the person specification, but are excited by our mission and values.
Role Responsibilities:
● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.
● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.
● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.
● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.
● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.
● Maintain the risk register and monitor and deliver priority activities to mitigate risk.
● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.
● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.
● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.
● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.
● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.
● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.
● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.
Person specification:
● Bachelors-degree qualification or relevant professional experience.
● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.
● Experience in human resources, policy creation and GDPR.
● Experience engaging with NGO boards of trustees.
● Demonstrated proficiency in managing teams, some of whom are based remotely.
● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard.
● Strong familiarity with MS Excel and proficient in using a wide range of software.
Competencies:
● Excellent written and verbal communication skills, including a good standard of written and verbal English
● Excellent organisational and planning skills
● Ability to work both independently and collaboratively within a multidisciplinary team
● Ability to lead and manage a largely remote team
● Ability to work to deadlines
● Self-starting skills
● An organised approach to time management
● A commitment to social justice, gender equality and global health
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period
● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aid Box Community (ABC) is a Bristol charity that provides hope, love and a sense of belonging to people seeking asylum in Bristol. The charity was started 7 years ago on the Refugee camps in France by a local mum and has grown and evolved to support over 5000 people a year through our Free Shop and Welcome Hub, Activity Groups and Trips and Connections Befriending program. We have 336 volunteers and a fantastic, small team and we are looking for a part time Finance Officer.
The job is for 15hrs a week ideally to be worked over 2 or 3 days Tuesdays, Wednesdays and Thursdays. Based at the ABC office, Portland Square, Bristol and some home working on agreement.
We are a small team, and you may be asked to do something outside of your Job Description and help support other members of the Aid Box team.
Job Description:
The Finance Officer will have a wide variety of financial management and control tasks from day to day bookkeeping to filing year end accounts. They will formally report to the Director of Strategy and liaise regularly with the Board Treasurer.
Role Overview
The Finance Officer is responsible for the smooth running of all day-to-day aspects of the financial management of Aid Box Community (ABC):
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Provide a high quality and effective financial management and Bookkeeping service to the charity
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Prepare, develop and analyse management accounting information and reports, including a standard suite of monthly reports and ad-hoc reports as required by the Charity
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Ensure compliance with all relevant financial statutory and regulatory matters relevant to the Charity
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Liaison with the external Auditor in preparing and getting approval and sign off of the annual statutory accounts
Key responsibilities:
The postholder will advise the charity on all matters relating to the finance of the organisation and provide management information for the Board of trustees. They will also be expected to contribute to future strategy, business planning, year-end accounts, monitoring of budgets and performance, and full adherence to al financial policies and procedures in accordance with the Finance Manual. Duties include:
Financial Management
Accountancy and Bookkeeping Systems
Maintenance of all accounting records on an ongoing basis to include:
· Manage all income and expenditure processing.
· Maintain and improve bookkeeping and accountancy systems (both computerised and manual) including:
- Bank reconciliations.
- Cash flow management.
- Income and grant analysis (restricted and designated funds).
- Bank receipts and payments.
- Purchase approval and recording processes.
Accounts payable
· Process purchase invoices in an accurate and timely manner.
· Respond accurately and efficiently to queries from suppliers and colleagues regarding payments
· Manage the Finance email inbox ensuring emails are dealt with in a timely manner
· Ensure petty cash via Soldo Card is available and monitored
· Process staff expenses, ensuring compliance with policy
· Access and administer online banking
· Pay roll, pay salary and staff costs
Accounts Receivable
· Control and Monitoring of restricted funds including detailed records of spend allocation of funds and remaining balance.
· Accurately accounting for all income receipts monthly including donations from individuals and organisations and grants and claiming any appropriate Gift Aid.
Budgets
· Monitor the budget against actual and investigate any major variations in budget.
· Involvement in strategic and planning projections with the Director of Strategy.
Reports
Produce regular management information so that key officers and trustees know how well the charity is performing against its budget. To include:
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Provide regular monthly management financial information (including financial highlights/budget against actual/restricted and unrestricted funds/fund movement summary/fund balances/balance sheet) for the Director of Strategy and Board of Trustees.
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Quarterly financial reports for the Board of Trustees including detailed analysis of income and expenditure.
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Assisting with fundraising applications and reports.
Annual Financial Audit
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Liaising with the external accountants for Annual Financial Accounts and Annual Review preparation before presenting to the Board annually for approval alongside the Director of Strategy.
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Filing Annual Return to the Charity Commission.
Bank and Treasury Management
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Treasury management in connection with cash and investments held by the charity.
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Manage cash flow and ensure that bank charges are kept to a minimum.
Fundraising
· Assisting with applications for funding ensuring that all grants, sponsorship and donations are paid on time and the financial conditions met.
Communication and Coordination
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Ensure the efficient circulation of financial information as needed, including that required from external advisers, e.g., auditors.
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Liaise with and advise the Director of Strategy and others as appropriate on all financial matters.
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Liaise with and maintain a good working relationship with bankers, accountants, auditors and donors.
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Liaise and maintain a good working relationship with volunteers, staff and Board of Trustees.
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Attend staff and Trustee meetings as required to provide information and analysis.
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Understand confidentiality in accordance with GDPR.
Professional/Technical
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Keep up to date with financial developments across the sector, changes in requirements for charity reporting and changes in legislation.
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Maintain and monitor the Internal Financial Procedures policy document and make recommendations on best practice, good governance, policies and procedures and implementing same.
Experience, qualifications, and requirements
Qualified or part qualified Bookkeeper or with considerable experience in a similar role preferably in the charitable or not for profit sector
We are looking for candidates with a passion for supporting and or lived experience of the challenges faced by asylum seekers and refugees in the UK. This role requires great attention to detail and excellent organisational skills preferably you will have financial management experience and experience of working and managing finances for a charity.
Essential Experience
• Experienced Financial administrator
• Experienced Bookkeeper
• Strong numerate skills with acute attention to detail. High level of attention to detail
• Willing to learn and be adaptable to the changing needs of a small and dynamic charity
• Be an open and honest team player who is passionate about what we do and the impact we make
• Familiar with our tools: Expertise in all Microsoft Office applications, especially Excel and Teams,
• Familiar with QuickBooks
• Clear communicator
• Good interpersonal and liaison skills with a wide range of stakeholders.
• Fluent in oral and written English.
• Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
• A commitment to high professional and personal standards and continuous improvement.
Desirable Experience
• Charity experience
• Minimum experience 3 years
• Experience of SORP would be an advantage
A role with purpose
Your work will be changing the lives of the most vulnerable people in our society and has a direct impact on the people we work with giving a huge level of job satisfaction. The nature of the work means that we are always ready to respond to a crisis, meaning that no two days are the same. We are a small team of dedicated staff, working closely together in a supportive environment.
Safeguarding Statement
ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff and volunteers to share this commitment.
ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff members are required to undergo Disclosure and Barring Service DBS checks.
Statement on Equality, Diversity and Inclusion
ABC aims to be anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from underrepresented groups and those with lived experience.
Please check the attached Job Description for further details and how to get more information about this exciting role.
Application process
Apply here link to charity jobs
Deadline: 6th July 2024
Interviews week commencing:15th July 2024
Start date: August 2024
To discuss the position please email the Founder and Director of Strategy Imogen McIntosh. Details on the attachment.
To apply for the position please go the Charity Jobs Website.
Please note that we may close the advert earlier if a suitable person is found before the deadline.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.
The client requests no contact from agencies or media sales.
The post will report directly to the Chief Executive Officer, provide support for Trust Board (and associated subcommittees), and will work across the entire Trust to develop and deliver the highest standards of governance and compliance. It will also support and contribute to the work of the Executive Leadership Team of the Trust, which is responsible for the day-to-day leadership and management of the organisation
Key responsibilities for the role include:
- Ensuring good governance through policy development, coordination and support of the Board of Trustees , local governing bodies and other subcommittees, and compliance with legal and regulatory requirements.
- Committee and meeting support, including servicing Trust Board and a range of other subcommittees.
- Oversight of the recruitment and induction of trustees and governors.
- Support to the CEO and other senior leaders with complaints, investigations and other formal hearings.
- Support the CEO in their role as Data Protection Officer for the trust, taking administrative responsibility for key duties as required.
The successful candidate will:
- Have worked in the not-for-profit or education sector and have an understanding of the critical role that good governance can play in making an organisation impactful and effective.
- Have an analytical approach to policy.
- Have excellent communication and collaboration skills.
What we offer:
This is a new and exciting role for the Trust, as we move towards a new academic year with a new Chief Executive Officer, a new Executive Leadership Team structure, and the development of a new strategy. There is significant scope for impact and shaping our strategy in this area. We believe you would enjoy working with us and very much look forward to receiving your application.
Key Application Dates:
- Vacancy closes on Sunday 23 June
- First Stage (online MS Teams) Interview on Thursday 4 July
- Second Stage (in person) Interview on Thursday 11 July
- Start in August or September
Our commitment:
The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.
As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE)
We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities.
Sponsorship:
We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Freelance/self-employed contract for 3 – 4 days per week
£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable
Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work.
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
The Diocese of Guildford is seeking an experienced Finance Director, to make a real difference to the communities we serve by providing strategic financial leadership and financial sustainability for the diocese.
The Diocese of Guildford is the Church of England presence in most of Surrey and Northeast Hampshire and serves more than a million people. Led by Bishop, Rt Rev Andrew Watson, and Diocesan Secretary, Geraldine Newbold, we support 156 parishes, 83 church schools, over 200 stipendiary (paid) clergy and 117 authorised lay ministers. Our vision is of a Transforming Church Transforming Lives and is increasingly well-rooted in our parish communities, with churches, schools and community projects becoming more focused in what they believe God is calling them to do in our priority themes of, "growing disciples", "growing diversity" and "growing community".
Reporting to the Diocesan Secretary (our version of a CEO), you will lead the finance team to ensure that robust reporting and monitoring is in place to the highest standard, lead the preparation of our annual budget and financial forecasting, and oversee an annual income and expenditure of approx. £15m. As a key member of the leadership team, you will also play a critical role in broader strategic decision making, supporting, and advising the Diocesan Secretary in leading the Diocesan Board of Finance.
You will be:
· an experienced financial leader and a qualified member of a recognised accountancy professional body
· able to blend technical financial skills with a track record of strategic leadership.
· able to engage with board level stakeholders.
· sympathetic of the mission and values of the Church of England and have the ability to learn, where needed, the structures, procedures and drivers that govern life across the diocese.
Benefits of the role include:
· Competitive salary within the Charity Sector
· Hybrid working
· A 15.25% non-contributory pension/life assurance provision
· 25 days annual leave per year, increasing to 26 days in your second year, plus bank holidays
· An employee assistance programme
· Learning and development opportunities
· Attractive open-plan office and surroundings at Church House Guildford with free parking
If you feel you bring the passion and technical skills to play a part in making a real difference to the communities we serve, we would love to hear from you.
How to apply
Interested candidates are invited to send a detailed covering letter, along with your CV, outlining how you meet the essential and desirable criteria in the person specification as detailed in the job description. Applications without a cover letter cannot be considered.
The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as its essential that we reflect the diversity of the communities we serve.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.
The client requests no contact from agencies or media sales.
We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK. Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK. Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful. This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.
This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024.
Potential Plus UK Job Description
Job Title: Chief Executive Officer (CEO)
Reporting to: Board of Trustees
Salary: £55,000 fulltime starting salary in a salary band rising to £70,000
Flexible working: Flexibility for working between our Milton Keynes office and home
Contract: Permanent, fulltime
As this role supervises staff who regularly work with children, it requires a criminal records check.
Main objectives of the role are to:
- help formulate and execute the agreed strategic objectives of the charity
- provide effective operational management of the charity
- maintain the financial viability and probity of the charity
- ensure high quality delivery of the charity’s services and products
- represent Potential Plus UK to key stakeholders
- attend meetings of the Board of Trustees and provide both written and oral reports.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the CEO
Strategy
- To collect and maintain information and evidence that contributes to the strategic planning of the charity.
- To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
- To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.
Management and Administration
- To motivate and develop the team of professional staff.
- To provide a structure of line management and support for all staff.
- To recruit and terminate staff in line with the charity’s policies and values.
- To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
- To provide and promote structures for volunteers to support high learning potential.
Financial Management
- To manage the charity’s financial resources effectively, in line with the agreed annual budget.
- To maintain the charity’s compliance with financial bodies such as HMRC.
- To implement a robust income-generation strategy as agreed with the Board of Trustees
- To oversee the fundraising activities being implemented for the charity.
- To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.
Quality of Services and Products
- To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
- To promote best practice and consistency of high quality in the delivery of all services and products.
- To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.
Marketing and Advocacy
- To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
- To develop and promote understanding of high learning potential with a strong evidence base.
- To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
- To be the prime contact with the media and be an advocate for the charity.
Governance
- To be accountable for the efficient, operational running of the charity.
- To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
- To understand and adhere to the charity’s governance documents.
- To provide written and oral reports to the Board of Trustees at regular meetings.
- To respond to requests for information by the Board of Trustees in a timely fashion
- To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.
Monitoring and Evaluation
- To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
- To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.
Safeguarding
- To act as Senior Designated Safeguarding Lead for the charity.
- To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
- To regularly interact with children and young people in support of the charity's strategic objectives
Any Other Duties
- To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
- To carry out any other reasonable duties as identified as part of the job.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
We're on the lookout for a dynamic Prospect and Stakeholder Research Manager to join our team and drive impact.
The Prospect and Stakeholder Research Manager role sits within the Engagement Services team, part of the External Relations directorate. The Engagement Services team supports fundraising, and alumni and stakeholder engagement activities across the University.
This position is responsible for ensuring fundraisers are able to establish and develop strong personal relationships with prospective donors in order to generate significant levels of philanthropic financial support for the University’s teaching, learning and research priorities. As the primary research professional they will enable high quality fundraising at various giving levels.
This position is also responsible for providing data sets and detailed research reports of alumni and stakeholders in support of targeted engagement and partnership-building initiatives, thus ensuring External Relations colleagues are able to achieve advocacy and volunteering goals and develop strong relationships with key contacts.
We are delighted to be offering this new role which will be managing our HQ function in Flitwick. The role will involve dealing with many aspects of the organisation ranging from signposting members of the public to suitable services, health and safety and supporting our Exec and HQ function teams.
Office Co-ordinator
Post no: 599
Location: Flitwick
Contract: Permanent
Salary: £24,500 per annum
Hours: Full Time, 9am – 4.30pm, Monday – Friday
About Us:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
The post holder will be working within our fast-growing organisation and become part of a team of people whose objective is to support the mental health and wellbeing of our communities.
Duties and Responsibilities
- Carry out and oversee general admin duties in line with Mind BLMK’s policies, procedures, and processes (support Exec roles; housekeeping at HQ to include tidying up and ensuring that HQ is a suitable working environment for staff; meeting and greeting; referrals; post; email and telephone enquiries; room bookings and meeting arrangements; ordering and monitoring of supplies, stationery, and equipment).
- Oversee the carrying out of routine health and safety responsibilities for HQ premises in line with Mind BLMK’s H&S policies, procedures, and guidance (First Aid, Fire Marshal, monthly visual checks, risk assessments). Support the Quality Manager to promote a positive health and safety culture and environmental best practice.
- Deal with and oversee the answering a wide variety of calls and enquiries from the general public, operational staff, and managers, responding, and taking action as appropriate (directing callers to relevant services/individuals, taking messages; relaying information accurately and on time; offer appropriate information; deal effectively with enquiries from individuals in crisis and escalate potential Safeguarding issues to the Safeguarding Lead), executing actions and decisions that result from contact with service users as necessary as guided by management and colleagues in line with Mind BLMK procedures and guidance.
- Maintain an effective workforce for administrative department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of administrator role).
- Carry out specific duties to support the effective use of Volunteer hours at HQ (supporting, coordinating, and planning volunteer cover when required).
- Provide administrative support to the HR department.
- Assist in carrying out routine IT and telecoms tasks.
- Assist with tasks to ensure data protection compliance.
- Support the Quality Manager to champion a culture that fits with the organisation’s strategy, vision, values and behaviours.
- Support the Quality Manager on audits of processes and systems.
- Provide general support to the Executive including but not limited to attending meetings, taking notes, and managing documents for the meetings.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
The successful candidate will be highly accurate and have experience of working in a busy office environment in a multi-skilled and varied role, sometimes with conflicting priorities.
If you have a passion for working in mental health and feel like you could be part of our friendly HQ team and support the organisation to meet its vision and values, we would love to hear from you.
Closedown: 5pm on 20th June 2024
Interview date(s): Week Commencing 1st July
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
All We Can/Y Care International is seeking a Chief Executive Officer to lead the charities into the next 5-year strategy of doing development differently.
All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.
Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.
From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities. We are known for doing development uniquely, which means we steer away from traditional models of development.
Instead, we understand that overcoming the challenges of poverty, crises and social injustice are complex, and can only be achieved by working with local organisations who are rooted within their communities. They are best placed to unlock the potential in their own communities. We don’t lift people out of poverty, we tackle the systemic issues of poverty to support individuals in lifting themselves. We believe this to be the greatest way because listening to the lived experiences of communities improves equality, builds capacity, enhances shared ownership and sustainability.
In all we do, we're guided by values of: Love, Collaboration and Integrity.
- Love is the oxygen of our movement, and enables meaningful relationships and actions.
- Collaboration is working together in solidarity and partnership, not control.
- Integrity is personifying honesty, transparency, and accountability.
We're looking for our next CEO to lead us in this life-changing work and into the next phase of our growth and development.
Our ideal candidate will be able to demonstrate deep practical understanding of and commitment to our partnership model in locally led development. They’ll combine a creative vision and inspiration with the ability to translate it into practical steps and lead the team with trust and accountability.
They’ll have experience of different aspects of charity work with an emphasis on income generation, finance and tracking performance against KPIs. They’ll need to work collaboratively with trustees, the staff team and key stakeholders in the Methodist Church and the YMCA movement.
As our next CEO, they’ll be joining a team of 22 colleagues in the UK and 6 Country Representatives in Ethiopia, Uganda, Zimbabwe, Liberia, Sierra Leone and Malawi, and together, work towards embedding a culture that is people-centred, mutually accountable, open, inclusive and caring in everything we do.
The Chief Executive Officer will be accountable for:
- Strategic leadership of the organisation
- Relationship management and external representation
- Supporting income generation
- Elements of operations and governance
- Supporting the development of an effective staff team
To be successful in the role, successful candidate will need:
- Thorough practical understanding and experience of working within the context of locally led partnership model in international development.
- Understanding of what decolonisation of aid looks like in practice.
- Passion for and interest in the work of our partners and in all you do, be led by their needs and the needs of the communities they serve.
- Practical understanding of and demonstrating our organisational values: Love, Collaboration and Integrity.
- Experience in a senior leadership role within a third sector organisation or proven transferrable experience from other sectors.
- Ability to communicate the vision and direction that the organisation is moving towards, but also the ability to translate them into practical steps, communicate them and any changes with clarity.
- Due to the history of both organisations and the relationships with key stakeholders and partners, it would be desirable for the CEO to be an active Christian; however it is not an essential requirement.
Please see the application pack for full description of responsibilities and skills required for the role. To encourage candidates from diverse background to apply, we're applying anonymisation to the 1st stage applications of this recruitment process.
Location: This role is contractually based in Central London; however, we currently operate a hybrid working model with regular whole team face to face meetings once a month. Board meetings are held quarterly and are normally in-person; this role will also require attending meetings across the UK and internationally to represent both charities, sometimes involving weekends and/or evenings.
The client requests no contact from agencies or media sales.
This is a varied and interesting role where you will oversee and manage our day to day operations. Join and help lead a team of dedicated individuals as we shape the future of our charity which is growing and expanding daily. Responsible for the efficient, compliant and effective running of the operational underpinning with an exciting opportunity to help shape our future growth and realise our vision. You will work as a valuable member of the senior leadership team and assist the CEO directly with the delivery of our strategic aims. The successful candidate will be intrinsic in planning, implementing and delivering successful operations.We are looking for a special individual with a heart centred approach to ensure the delivery of exceptional work with families and people at the heart of everything they do from an operational prospective. This is a very rewarding role within a small, organic charity where you will be able to measure the impact you make to others first hand.
Full job description and person specification are available with this ad.
To apply, please send your CV and a covering letter with 1000 words detailing how you meet our values~ Authentic, Compassionate, Unique and Trusted to the email provided.
The client requests no contact from agencies or media sales.
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.
Join Dementia Friendly Keighley (DFK) as Chief Executive.
As a dynamic Chief Executive you’ll support us through an exciting new stage in our development and will feel confident in strategically shaping, managing and delivering the business plan of the organisation.
About The Role
Leading on project delivery, monitoring and outreach projects, you will also ensure the DFK information centre is supported to continue running successfully. You will be comfortable turning your hand to all aspects of running a small organisation, and leading it to excel. This will include:
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Outreach work to raise awareness of dementia across the diverse Keighley community
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Ensuring delivery against the requirements of our current funders, collating and providing the evidence for this
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Actively seeking and securing further funding streams
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Growing the services we offer
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Overseeing our centre and a small team of staff and volunteers
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Becoming a Dementia Champion
This is an interesting and varied role which will suit someone who enjoys being involved in the day to day, whilst also contributing to the strategic aims and success of the organisation.
As we are entering a new phase, the trustees are seeking this new role to support them to focus on governance rather than management. You will have the opportunity therefore to shape this role within the parameters set by our Mission, Vision and the funders we have.
The organisation has a high public presence in the community and is much respected so you will be expected to be comfortable as an ambassador and demonstrate a passion and commitment to what we do and stand for.
About You
You will have a passion for working with people living with dementia and feel enthused by the positive, empowering ethos at DFK.
You will have a personal/professional understanding of dementia and how it impacts on all aspects of life for people living with dementia, those caring for them, and their family and friends.
You will have a track record as a successful senior leader in a charitable organisation of a comparable size or equivalent managerial or director experience.
You will be confident in public speaking and have excellent communication skills, being able to convey a message with impact to engender trust, and be comfortable communicating with senior stakeholders, staff, volunteers and funders.
You will have experience working with external funders, understanding the importance of delivering a project as agreed, as well as being comfortable with completing the monitoring and reporting aspects.
You will live in, or have close connections to, the local area where we work.
You will be an effective team leader, understanding how to bring the best out in people, and adapting your leadership style to engender excellent working relationships.
If you'd like an informal chat about the role, please contact Helen Bradley, Chair of Trustees by contacting the DFK centre.
Interviews will take place on the afternoon of Wednesday 3rd July and Friday 5th July.
For more information about our work, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction to the role
We are seeking a highly organised, professional and proactive Executive Assistant to support the Co-Directors and senior management team on a part-time basis.
This is a key role in the team and is vital in ensuring the smooth operation of the organisation and our activities.
This is an in-office role; working from our beautiful building in Liverpool Street.
Salary and working hours: Part-time 2.5 - 3 days per week, £30,000 pro rata.
Location: On site, St Ethelburga's Centre, City of London
Please note: Unfortunately we cannot sponsor visas for this role
Responsibilities:
1. Administrative Support:
• Manage calendars, schedule meetings, and coordinate travel arrangements for the Co-Directors.
• Prepare and edit correspondence, communications, presentations, and other documents.
2. Meeting Coordination:
• Organise and coordinate internal and external meetings, including preparing agendas, taking minutes, and following up on action items.
• Arrange logistics for board meetings, staff meetings, and other key events
3. HR and Governance Support:
• Support HR functions including recruitment, onboarding, and maintaining employee records.
• Assist with employee communications, benefits administration, and other HR-related tasks.
• Assist in the development, review, and implementation of policies and procedures.
4. Research and Reporting:
• Conduct research on various topics relevant to the Centre's mission and activities.
• Prepare reports, summaries, and briefing materials for the Co-Directors and senior management team.
5. Funding Applications:
Assist in the research, preparation and submission of funding applications and grant proposals.
• Support fundraising campaigns and events, including coordinating logistics, preparing materials, and liaising with donors and sponsors.
6. Project Management:
Assist in the planning and execution of special projects and initiatives as directed by the Co-Directors.
• Track progress on various projects, ensuring deadlines are met and milestones achieved.
Is This You?
• Proven experience as an executive assistant or in a similar administrative role.
• Exceptional organisational and time-management skills. Able to work fast and to deadlines.
• Cheerful and optimistic, with a positive attitude and problem solving skills.
• Strong written and verbal communication abilities and attention to detail.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to handle confidential information with discretion.
• Excellent interpersonal skills and the ability to work effectively with a diverse team.
• Interest in the mission of St Ethelburga's Centre.
About Us:
"Bridging divides, loving Earth"
St Ethelburga's work sits at the intersection of climate and peace. We believe there can be no peace on Earth unless we also realise peace with Earth.
St Ethelburga's is a 'maker of peacemakers.' We offer events, training, leadership programmes and multimedia content which equip and inspire people to become peacemakers in their own contexts. Our project areas include community reconciliation, refugee inclusion, radical resilience, viewpoint diversity, and spiritual ecology.
To Apply:
Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the role to Tarot Couzyn by 6pm on Friday, 5th July. Please include "Executive Assistant Application' in the subject line.
St Ethelburga's Centre for Reconciliation and Peace is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver an effective and friendly local customer facing housing service to residents.
To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.
Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.
MAIN RESPONSIBILITES
Tenancy Management
1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.
2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.
3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies
4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.
5. Prepare possession applications for court hearings and attend court in support of any legal action.
6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.
7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.
8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate
9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.
Leaseholder Service Charges
10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.
11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.
12. To provide information on service charge collection and arrears against key performance indicators.
13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.
Estate management
14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.
The client requests no contact from agencies or media sales.