Permanent jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
-
Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
-
Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
-
Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
-
Experience of giving both telephone and written advice.
-
Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
-
A demonstrable knowledge of relevant sources of advice and information.
-
Knowledge and evidence of good understanding of safeguarding issues and good practice.
-
Proven understanding of the importance of confidentiality and a non-judgmental approach.
-
Experience and confidence in development of resources
-
Experience of effective management and supervision of staff, projects and/or services.
-
Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we’re looking for a dynamic Retail Trading Manager to develop our retail function into its next phase.
We’re an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operations are at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.
Our Vision for Retail:
Retail is a cornerstone of our income generation strategy. With plans to open new stores and invest in our existing network this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.
Hours: Full-time, 37.5 hours per week (Monday-Friday, including some weekends and bank holidays).
About the Role:
As our Retail Trading Manager, you’ll support our charity retail operations, leading on the buying and control of new goods. You’ll build relationships with existing and new suppliers, build ranges and provide merchandising guidance to stores. You’ll also put in place robust processes to control replenishment and shrinkage.
Additionally, there is opportunity to work with store management teams to develop retail led events to drive footfall and engage with customers in our local communities. You’ll also support new store openings and refits.
This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.
Key Responsibilities:
Bought in goods ‘new goods’
- Lead and deliver 1–3 year growth and annual trading plans for new goods, ensuring KPI performance
- Manage supplier relationships, sourcing and buying across all channels
- Develop store-specific ranges and provide visual merchandising guidance to maximise sales
- Monitor competitor activity and adjust product, pricing and ranges accordingly
- Maximise sell-through and implement effective stock, pricing, margin and administration processes
- Work with store teams, warehouse and logistics to meet demand and drive performance
- Support and develop the New Goods team as the business grows
Retail events and projects
- Prioritise opportunities to hold retail events which can be held across the estate, for example flash sales and family fun days
- Identify local retail events which can be held in individual stores
- Analyse results from retail initiatives to ensure learnings are captured and future events are optimised
- Support and on occasion lead on projects within the retail function
About you:
- Experience of delivering to targets and budgets
- Proven experience in leading and motivating high performing teams to deliver against targets
- Knowledge of P&L management
- Experience of effective stock control management and product display
- A team player, experienced in delivering accurate work on a timely basis
- Experience of managing and motivating volunteers
- A passion for community engagement and a commitment to our values
- A full driving licence and access to a vehicle
If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. For full details and how to apply, visit our website.
First interviews will be held via Teams on Tuesday 28 April 2026 with in-person second interviews planned for Tuesday 5 May 2026.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Economics & Research Analyst
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month in office requirement)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
We’re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence.
They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times.
About you
You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences. You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data.
You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To apply
To apply please follow the link to complete an application form and Equality and Diversity monitoring form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience, skills and knowledge using your own unique voice.
The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time (35 hours per week) - open to discussing reduced hours
Hybrid working with 2 days per week from the London Bridge office
Closing date 20 April 2026
As the Whizz Kidz Major Gifts Manager, you will be expected to get to the heart of the organisation, understand our ambitions and use your passion, insight and fundraising expertise to identify and secure significant support from high-net-worth individuals.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
It’s an exciting time to join Whizz Kidz as we embark on an ambitious organisational strategy for the next three years. Major Gifts fundraising is relatively new to the charity and has seen great success in the last year, bringing on many new major donors and a growing prospect pipeline. This new role will work closely with the Head of Major Gifts and Special Events to identify, cultivate and steward long-term relationships with high-net-worth individuals to secure income for the charity.
The role will focus on growing the number of major donors to Whizz Kidz, helping to deliver sustainable, multi-year income in support of our strategy. To achieve this, you will take a proactive, relationship-led approach to manage your own portfolio of donors as well as a prospect pipeline, working closely with colleagues across the organisation to develop compelling cases for support.
For full details on the role, please see our website via the apply button.
The person
You will have experience of developing and managing relationships with high-value donors and prospects, understand what motivates philanthropic giving and know how to successfully cultivate, solicit and steward major donors. You will be confident making financial asks, skilled at building strong relationships and able to adapt your approach to a wide range of individuals.
You will have strong written and verbal communication skills and be comfortable stewarding donors and making financial asks. You will play an active role within the wider Fundraising and Communications team, contributing to a positive, collaborative culture, increasing brand awareness and unlocking vital income to create lasting change for young wheelchair users and their families.
For full details on the person specification, please see our website via the apply button.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the apply button. Closing date 20 April 2026.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
This is a pivotal role at an exciting point in the development of our training and consultancy function. We are looking for someone who can build on the strong foundations already in place and take the function into its next phase - growing reach, strengthening quality, deepening partnerships and scaling delivery through a high-quality blended model that combines NAPAC’s external trainer network with our internal expertise.
The successful candidate will lead the development of NAPAC’s learning products, oversee the Trauma Informed Organisations Programme, and build strong relationships with clients, commissioners, partners and other stakeholders. They will shape proposals, identify opportunities for growth, and ensure that all training products are evidence-informed, accessible and aligned with survivor perspectives.
A central part of the role is to lead and strengthen NAPAC’s delivery model, including the recruitment, support and quality assurance of external trainers and training associates. The postholder will be responsible for ensuring that delivery across the client base is well designed, well matched and consistently high quality.
We are looking for someone who brings real credibility in learning design and facilitation. The successful candidate will be confident overseeing high quality delivery across the wider model and, where appropriate, delivering selected high value or flagship sessions themselves where this adds strategic value.
We recommend visiting NAPAC's website for more infomration about our work and this role.
Application is by cv and supporting statement by 19 April 2026.
- Travel required: 15 days / year (approx.)
- Location: Home-based in either UK, Germany or Spain.
We are seeking a Researcher to support the activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).
Please send your CV and cover letter at recruitment @mpeurope. org. Applicants must have the right to work in the UK, Germany or Spain. Applications without a cover letter will be rejected.
The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.
Job Purpose
The Researcher will support the Patient Evidence department in generating, analysing and communicating patient-centred evidence to inform clinical, regulatory, industry, academic and policy decision-making, and to fuel progress across MPE programmes and activities. The role involves working with qualitative and quantitative data, supporting research projects and contributing to evidence-based outputs that amplify patients’ experiences and needs. The Patient Evidence department conducts our own patient-focussed research and collaborates on external projects with patient and medical organisations, universities, clinical teams, industry partners and regulatory bodies.
Main Duties and responsibilities
Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:
- Independently design research projects and develop research protocols aligned with MPE’s research strategy, including surveys, interviews and literature reviews.
- Support the development of proposals to secure public and private funding to support research activities.
- Independently conduct assigned research tasks in accordance with project deliverables and timelines.
- Conduct and analyse qualitative (interviews, focus groups) and quantitative research (surveys).
- Conduct desk research (systematic and non-systematic literature reviews) on topics such as patient experiences, health systems and psychosocial impacts of myeloma.
- Maintain accurate records of participant data, safeguarding the confidentiality of participants and patient data, as necessary.
- Write up research results and prepare visualisations of data for different audiences (including for patients, clinicians, academic journals).
- Disseminate research results including presentations at international and national conferences, internal and external meetings and workshops. Represent MPE at internal/external meetings when needed.
- Collaborate with communications colleagues to design strategies to disseminate our research to wider audiences.
- Collaborate with relevant stakeholders to develop recruitment and involvement strategies to enhance participation from underserved groups and from different parts of Europe.
- Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research.
- Provide administrative and organisational support for the Research Advisory Committee.
- Contribute to our member research support training programme including delivering workshops and training events on research design and methodology.
Other responsibilities
- Undertake any other reasonable duties as required by the Head of Patient evidence.
- Critically appraise and provide advice to the wider MPE team on research and evidence requests.
- Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies).
- Respond to external patient organisations’ requests on research and evidence topics.
- Attend scientific congresses and meetings and stay abreast of important developments related to myeloma patient evidence.
- Develop content for MPE website, social media and other communications.
- Participate in advisory boards for the pharmaceutical industry.
- Engage with training and continuing professional development.
Essential criteria
- An undergraduate degree in a relevant subject (such as psychology, social sciences, health policy, health and social care, public health or related fields)
- Master’s degree in a relevant subject (MRes Health Research, MPH, or health-related subject MSc with substantive research component)
- A minimum of 3 years experience conducting applied health research
- Knowledge and experience of qualitative and quantitative research methodologies including surveys, focus groups and interviews applied to health-related research
- Strong skills in qualitative, quantitative or mixed-methods analysis.
- Understanding of principles of Good Clinical Practice in research.
- Proficient at Office suite – Word, Excel, PowerPoint (or equivalent), and specialist quantitative/qualitative analysis software (e.g. SPSS/R, or Atlas/Nvivo).
- Ability to work from home in a virtual setting with a team spread across Europe.
- Strong listening, communication and presentation skills.
- Rigorous work methods and high attention to detail.
- Demonstrated excellence in writing, proofreading, and editing in English.
Desirable criteria
- A PhD in a related field
- Project management experience
- Experience in cross-national research
- Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
- Experience in systematic or non-systematic literature review
- Publications in peer-reviewed journals
- Familiarity with patient-reported outcomes (PROs) and patient experience data
- Knowledge/expertise of cancer patient experience research
- Knowledge of drug development process and clinical trials
- Knowledge and experience of ethical review procedures
- Fluency in additional European languages
Personal attributes
- Organised, with excellent project management and time management skills.
- Ability to lead and work independently on assigned tasks and take appropriate initiative.
- A motivated and self-aware team player, who can work independently or collaboratively with equal success.
- Ability to explain complex scientific terms and knowledge into lay language.
We offer:
- Opportunity to contribute to impactful, patient-centred work at a European level.
- An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe.
- Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities.
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 57 myeloma and amyloidosis patient groups from over 35 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.
MPE’s vision is a world where every person affected by myeloma has access to the knowledge, diagnostics, treatment and care they need to have the best possible outcomes and quality of life.
Our mission is to drive advocacy by empowering the myeloma community through research, education and collaboration.
Read more about our strategic goals for 2025-2030 here: w ww.mpeurope.or g/about-mpe/our-goals/
About the Patient Evidence department
The MPE Patient Evidence department was established in 2020 to generate evidence to better understand and articulate patients’ perspectives, influence decision-makers and use evidence as a driving force for progress across our strategic goals. The team is led by Dr Eilidh Duncan and our goal is to lead the development of robust patient evidence to improve experiences, outcomes and access for myeloma patients and their families. We achieve this by spearheading novel patient research initiatives that address gaps in the evidence and ensure the meaningful inclusion of patient perspectives in research design, conduct and interpretation. We use the evidence we generate internally to fuel progress across all MPE programmes and activities and externally by decision-makers including those in clinical, regulatory, industry, academic and policy settings.
The deadline for applications is 1 May 2026 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions in the meantime, please reach out to us at our recruitment email address.
Working hours: 37.5 hours - Hybrid Working, minimum of 2 days per week in office (subject to business needs)
Salary: £30,420 - £34,810
Contract: Full-time, Permanent
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
Make a life-saving difference every day.
At Thames Valley Air Ambulance, every second counts. Our crews are called to the most serious emergencies across Berkshire, Buckinghamshire and Oxfordshire, bringing hospital-level care directly to those who need it most. None of this is possible without the generosity of our supporters and that’s where you come in.
We’re looking for a Corporate Fundraising & Engagement Officer to help us grow and transform our corporate fundraising programme. This is an exciting opportunity to build meaningful, high-impact partnerships with companies who want to make a genuine difference in their communities.
If you’re proactive, relationship-driven and excited by the idea of securing and stewarding partnerships that help save lives, we’d love to hear from you.
Why this role matters
You'll be at the heart of our mission, building powerful partnerships that bring vital income and awareness to our life-saving work. You’ll join a friendly, ambitious and supportive team where your ideas are encouraged, your development is prioritised, and your work has real, tangible impact every single day.
What you’ll be doing
As our Corporate Fundraising & Engagement Officer, you will:
- Secure new corporate partnerships through smart prospecting, tailored proposals and confident networking.
- Manage and grow existing partnerships, ensuring every supporter feels valued, engaged and inspired.
- Develop compelling proposals, pitches and partnership materials that bring our mission to life.
- Work collaboratively across the charity to maximise opportunities and ensure corporate partnerships contribute to wider organisational goals.
- Deliver our corporate partnerships strategy, identifying and developing new opportunities for income and engagement.
- Nurture long-term, meaningful relationships with corporate partners across a range of sectors.
- Support the delivery of innovative fundraising initiatives, ensuring a brilliant experience for our partners at every stage.
About you
You’ll thrive in this role if you are:
- A confident relationship-builder with experience in corporate fundraising, partnership management, sales or business development.
- Someone who enjoys meeting new people, spotting opportunities and making things happen.
- Motivated by achieving targets and delivering high-quality work.
- A strong communicator, persuasive, personable, and able to engage people at all levels.
- Organised, proactive and able to manage multiple deadlines with ease.
- Passionate about making a difference and excited by the idea of helping fund life-saving missions.
You’ll also bring:
- A proven track record of securing or managing five-figure partnerships.
- Experience building a pipeline, delivering plans and hitting financial targets.
- Strong negotiation and influencing skills.
- Commercial awareness and the ability to identify high-value opportunities.
- Experience with CRM systems and an understanding of data protection and fundraising compliance.
- A full driving licence and access to transport.
What we offer
- A supportive and collaborative fundraising team.
- A role where your work directly contributes to saving lives.
- An environment that values personal development, creativity and ambition.
- The chance to shape a growing and increasingly strategic income stream.
If you’re driven, innovative and excited to build partnerships that make a real and lasting difference, we’d love to hear from you.
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
In return we offer a competitive salary and great staff benefits such as.
- Holiday 25 days per annum / 187 Hours
- Holiday Trading – Buy sell up to 5 days per year
- Hybrid Working – minimum 2 days in office
- Flu Vaccination – provided annually
- Blue Light Card – 2year membership option
- Employee Assistance Programme
- Pension Scheme – Royal London
- Simplyhealth – Medical cash back scheme
- Disability Confident Employer
Our values
We live by our values every day:
- We care no matter what – for our patients, their families, and each other.
- We go above and beyond– in the care we provide and the work we do.
- We do the right thing – in how we act and the decisions we make.
- Together we are TVAA – because together, we save lives.
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
REF-227 700
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT KIDS CANCER CHARITY
Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond.
We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy.
JOB DESCRIPTION
The Individual Giving Manager will lead the development of Kids Cancer Charity’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.
A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.
The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.
JOB PURPOSE
To develop, launch, and grow Kids Cancer Charity’s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Develop Kids Cancer Charity’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
- Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.
Supplier and Partner Development
- Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
- Lead onboarding and manage delivery to agreed standards, budgets and timelines.
Supporter Engagement and Campaign Development
- Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
- Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
- Build audience understanding through segmentation, insight and experimentation.
- Work closely with other teams to embed Individual Giving into the organisation.
Product Development
- Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
- Produce product business cases with KPIs, budgets, phasing and implementation plans.
Reporting and Evaluation
- Establish reporting and monitoring frameworks for Individual Giving activity.
- Use early data and insight to inform decision‑making, future planning, and product development.
- Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
- Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the General Manager,
- Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
- Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
- Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
- Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
- Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
- Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of Kids Cancer Charity’s mission, values and strategic priorities.
- Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
- Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
- Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
- Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
The client requests no contact from agencies or media sales.
Salary:
- Starting salary £26,986 p.a pro rata
- 8.5% pension contribution after successful completion of probation period
Hours:
- Up to 21 hours per week (over 3 days)
- Normal working hours 9.30 to 5.30
- Open to part-time, job-share, and flexible working
- There is the possibility of additional hours in the future subject to funding confirmation
Contract type: Permanent
Responsible to: Service Manager (Advice Centres)
Responsible for: Volunteers
Location: Office based (Battersea and Roehampton)
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
You’ll be a key member of the reception team, responsible for greeting and booking in clients who have pre-arranged appointments, and assisting members of the public to understand how to engage with our services.
You’ll work with volunteers who are on hand to provide basic information, or signpost to other services where appropriate. When a client’s situation is more complex and full advice is required, you and the volunteers can show members of the public how to contact our Adviceline service. We also have some capacity to help people who are in need of urgent support on the day.
The reception is a busy, fast-paced and interesting place to work, the role can be richly rewarding for the right candidate.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and helping to protect our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively.We welcome applications from all suitably qualified people and particularly encourage applications from individuals whose backgrounds or experiences are under‑represented in our team.
How to apply
To apply for one of these roles, please send your CV and a supporting statement to our recruitment email (can be found on our website via the apply button) before the closing date. Your supporting statement shouldn’t be longer than two pages of A4 and should demonstrate how you meet the person specification. Your supporting statement and CV should be Word files, not PDF or another format.
- Advice Services Administrator and Receptionist
- Guidance notes for applicants
Closing date: 5pm on 20 April 2026 (We may close applications sooner if we find the right candidate.)
Interviews: TBC, Battersea Library, SW11 1JB
We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.
You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.
The ideal candidate would be an energetic and organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.
This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.
Person Specification
(D) Desirable, (E) Essential
Experience
· Experience managing in-person and online events (E)
· Experience communicating effectively with senior stakeholders (E)
· Experience using project management tools. (D)
· Experience using Microsoft 365 apps including Loop and Planner (D)
· Experience of line management (D)
Key skills and knowledge
· Knowledge of risk management protocols (E)
· Project management skills (E)
· Monitoring and evaluation skills, including analytical skills and ability to evaluate the impact of an event (E)
· Excellent attention to detail (E)
· Ability to build strong relationships with colleagues and external stakeholders (E)
· Ability to communicate clearly and effectively with a wide variety of stakeholders (E)
· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues (E)
· Good IT skills, including experience using Microsoft 365 apps (D)
· Knowledge of marketing and communication best practice (D)
· Creative thinker and problem solver (E)
Personal qualities & values
· An interest and enthusiasm for planning strategically aligned events, and the mission of the Living Wage Foundation (E)
· Highly self-motivated with ability to work well independently as well as part of a team (E)
· A commitment for Diversity and Inclusion (E)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK with a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are seeking a highly organised and proactive Administrator to play a central role in supporting the delivery of ADPH projects, networks, and events across the UK. This position is key to ensuring that all activity is recorded accurately, systems run smoothly, and members receive an exceptional level of support. Working closely with programme leads, you will contribute to the development and delivery of work programmes, maintain the membership database, and assist in the upkeep of internal systems.
You will work across the team to help plan, deliver, and evaluate projects, carrying out background research, analysing data, and coordinating smaller pieces of work independently. The role also involves organising meetings and events, both online and in person, facilitating smooth delivery and taking accurate minutes
A significant part of the role includes supporting our internal systems, particularly Salesforce and MS365. You will be expected to maintain user guides, support online member platforms, and help gather feedback to drive system improvements. Alongside this, you will contribute to internal and external communications, maintain data tracking for KPI reporting, and support ADPH’s regional networks.
This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as collaboratively. You should be confident using Microsoft Office applications and be experienced in administrative work with a positive attitude and willingness to learn
All applications must be accompanied by a covering letter outlining why you believe you are suitable for the role to be considered for interview.
The Association operates a hybrid working model and candidates are welcome from across the UK, however attendance at regular monthly meetings in London will be required, further details are available by contacting as below ahead of any application if required.
Closing date Thursday 30th April, 12 moon.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.
We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six‑figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders.
Reporting to the Chief operating officer, this role will take responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity.
What we offer
· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
· Birthday day off (taken any time)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Flexible working
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Take a look at our comprehensive job description for more details of this exciting role.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us why you think this is the job for you?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Location: Blackburn, covering our Lancashire service – This can be a hybrid role based on service demands
Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience
Hours: Full time - 35 per week
Contract: Permanent
Closing date: Wednesday 15th April 2026 at 11.30 pm
Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice.
If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.
About the role
You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub.
About You
In this role, you will:
- Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work
- Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home.
- Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation
- Work closely with our London team to strengthen housing rights awareness across London
- Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.
Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis.
The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter’s hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.
Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.
You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.
Job Title: Advice Session Team Leader/Trainee Team Leader
Salary Scale: Scales3.1 - 3.4
Salary: £30,471 - £33,297 FTE. P/T hours will be considered
Hours of work: 37.5 hours per week
Pension: 3% employer contribution
Annual Leave: 25 days plus Bank Holidays
Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working
Join us and help make a real difference
Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change?
Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you.
At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you.
What we’re looking for
Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey.
You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role.
As a valued member of our Advice Services Team, you will:
-
provide supervision and support to our team of volunteer and paid advisers and caseworkers
-
play an active role in shaping, monitoring and delivering our Business Plan
-
help us maintain and develop high quality services, including supporting the growth of new volunteer roles
-
take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety
-
contribute to our budgeting and financial monitoring
-
support the continuing evolution of our services so they remain responsive to national guidance and local needs
-
help promote our aims, principles and achievements across the organisation and within the wider community
-
ensure we continue to meet the requirements of the Citizens Advice Membership Scheme
-
participate fully in Advice Services Team meetings and shared learning
Key Work Areas and Tasks
-
Supervise advisers and caseworkers – both paid and volunteers.
-
Attend project meetings with partners, if required.
-
Set up new projects by liaising with partners and funders and supporting with the recruitment process.
We value diversity, promote equality and challenge discrimination.
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates.
Person Specification
Essential criteria
-
Two years’ recent and ongoing experience of advice work.
-
Experience of managing volunteers and caseworkers.
-
Ability to demonstrate how s/he keeps knowledge up to date.
-
Ability to analyse and interpret complex information.
-
Understanding of the importance of support, development and motivation.
-
Effective oral communication skills
-
Effective writing skills.
-
Understanding of the issues involved in interviewing clients.
-
Numerate to the level required by the tasks.
-
Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment.
-
Ability to use IT in the provision of advice and the preparation of reports and submissions.
-
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
-
Ability and willingness to work as part of a team.
-
Ability to monitor and maintain recording systems and procedures.
-
Understanding of the issues affecting society and their implications for clients and service provision.
-
Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.
Desirable criteria
-
Experience working as an Advice Supervisor for Citizens Advice
-
Experience of supervising/giving debt advice
-
Experience of working within a Citizens Advice charity
-
Experience of working with the public in an advisory capacity
The client requests no contact from agencies or media sales.

