Full-Time Jobs in Greater London

About the role:

Working as part of the services team, you’ll be a key player in how we develop and deliver our impactful courses.

All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves – allowing participants to learn from others who have who have been there and can understand the issues and challenges. They quite literally transform lives.

With your organisational skills and desire to make a positive impact, you’ll play a vital role in helping us realise our vision of a world where people affected by spinal cord injury can reach their full potential.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Day-to-day, you’ll be working with volunteers, partners and participants to make sure our courses are a success. You’ll be responsible for the administration and logistics to make sure that courses are filled, delivered smoothly and efficiently to make sure our courses are a success and deliver the best possible experience to everyone involved.

You’ll be a confident communicator with excellent organisational skills and attention to detail. You’ll enjoy planning and seeing projects through to delivery, be that independently or as part of a wider team.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

Job Title - Youth Engagement and Co-Production Officer

Contract – Permanent

Hours - 35 hours

Salary – £34,000 per annum

Location – Coram Campus Brunswick Square, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are looking for an enthusiastic, motivated professional who is passionate about amplifying the voices of young people through participation and co-production.

Voices in Action is a dynamic area of work within Coram that ensures the engagement of children and young people (as young campaigners).  Our Young Campaigners, aged 10-25,  bring their lived experiences of school exclusion, homelessness, immigration issues, involvement in the care system and involvement in the criminal justice system to improve outcomes for other young people.  They achieve this through campaigning and policy work, shining a light on problems and developing ideas to make things better nationally, locally and improving the work we do.

This post plays a crucial role in enabling this to happen. Using a co-production approach, this post will bring young people’s voices to the forefront through the production of campaigns and resources for other young people and professionals.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 16th June 29024 23.59pm

Interview date: Friday 21st June 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. 

Role overview

The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets. 

Key responsibilities

• Onboard new partners and welcoming them to Brightside
• Complete annual mentoring project plans with all partners
• Provide account management for partners to ensure a positive experience
• Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
• Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
• Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
• Lead contracting and renewal discussions with partners to achieve renewal income targets
• Manage partner contracts and invoicing
• Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
• Create and monitor renewals strategies for each partner
• Identify opportunities for upsells across the portfolio
• Work with partners to identify their critical success factors, and work with the delivery team to realise these
• Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
• Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
• Act as an escalation point for challenges that may arise in projects
• Support the Fundraising team by meeting with prospective partners to generate new business
• Line management for the Project Support Officer

Team working

• You will be line managed by the interim Head of Innovation
• You will line manage a Project Support Officer
• You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
• You will work closely with the Fundraising Team to support business development and new partnerships

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Demonstrate a strong track record in partnership management
• Be able to manage complex stakeholders
• Demonstrate a track record in partner retention/contract renewal
• Be able to build strong relationships and collaborate well with partners
• Possess excellent networking, communication and presentation skills
• Be target-driven and proactive
• Have excellent organisation and prioritisation skills

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of project management
• Have experience of line management

A DBS check at the enhanced level will be required for successful applicants

Salary and benefits

Salary: £35,000 - £38,000

Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
• Submit a one-page cover letter, outlining how you meet the role's essential criteria
• Submit your CV
• Applications must be submitted by 9am on Monday 17 June

Applications without a cover letter will not be considered

Successful applicants will be invited to first interviews from the week commencing 24 June.

Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Switchback is at an exciting point in our journey of recognising the power of data to make real systemic impact. Moving beyond just being transparent about our output, and further into telling better stories of how our organisation makes real lasting change! We have started to truly evidence our contribution to criminal justice reform and are looking to work alongside people as committed to making a difference as we are.

We are seeking someone with an interest in charity fundraising who would like to work in a small team that punches above its weight, helping Switchback to grow its impact even further. You’ll be highly organised and numerate and be comfortable writing and coordinating complex information. You will have strong attention to detail, drive, and enthusiasm to deliver targets as part of a very effective team.

You will enjoy writing compelling stories and bringing to life a rich set of data. The successful candidate will support Switchback to nurture long-term relationships with our funders, providing them with high quality updates so that they always feel closely connected to our work and can easily see the impact of their support. We are looking for someone to improve the fundraising team’s data literacy so that we can better demonstrate the impact of Switchback’s work.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to help young men make real, lasting change through front-line work and big ambitions to transform the system.

We are looking for a researcher to support our team with delivery of our research and policy programmes. 

The post will suit someone looking for a junior research and policy role, who is passionate about social change, enthusiastic about Demos’ mission, able to work across multiple projects, and wants to work with and support the development of a collaborative and dynamic team. We are looking for people with an interest in research and policy and ideally some practical experience of research design and delivery. This experience can be either in an academic or professional setting - even if you haven’t worked in a think tank before, we would still be interested in hearing from you. A positive, can-do attitude and enthusiasm for learning about different topical policy areas is also essential. We encourage you to apply if this sounds like you.

Interviews will be conducted in the second week of June. If you submit your application after the role has been filled, we will let you know and keep your details on file for future opportunities.

The role will suit someone interested to:

• Carry out high-quality research (e.g. literature reviews, surveys, focus groups etc.) and develop policy ideas that can influence policy makers in Whitehall, Westminster and beyond.

• Collaborate with partners to amplify our research findings and advocate for policy change.

• Writing reports, briefings and articles that communicate policy ideas clearly and to a wide audience. 

• Be part of a welcoming, creative community of thinkers – both at Demos and among the many other organisations we work closely with. 

Responsibilities 

You’ll be involved in the delivery of research and design of research materials, using qualitative and quantitative methods to undertake original research to inform evidence-based policy recommendations. You will be looking for opportunities to develop your project management skills. 

You’ll write high-quality research reports, blogs, and other outputs for a range of audiences, and work with our External Affairs team to communicate our research findings clearly, compellingly and creatively. 

You’ll help develop Demos’ networks with different stakeholder groups, including policymakers, industry, academic, media and civil society. You will be keen to identify fundraising opportunities and support writing proposals. 

You’ll work within our core research and policy team, working on a range of projects related to our pillars:

• Citizen Economy - that helps people to participate in our economy and spreads prosperity throughout our communities

• Public Service Reform - that empower communities, encourage prevention and improve outcomes

• Collaborative Democracy - that enables participation by citizens and improves the policy making process

About you

The types of experience and skills we are looking for include the below. We welcome a range of applications which include parts of these attributes. 

Desired experience 

• Demonstrable professional experience in a research and/or public policy role and setting 

• Conducting primary research, including research design (discussion guides, surveys etc.) and moderation 

• Conducting secondary research, including literature reviews and evidence reviews

• Playing a critical role in project delivery and providing project management support 

• Supporting fundraising efforts, including drafting grant applications and/or project proposals 

• Building networks and collaborating with external partners 

Skills 

• Enthusiastic, with a can-do attitude and ability to juggle priorities in a dynamic workplace

• Keen to learn and take up opportunities for professional development

• Knowledge and understanding of research design, methods and ethics 

• Ability to use, analyse and interpret data

• Excellent written and verbal communication skills: comfortable writing for a range of audiences, presenting complex information in easy-to-understand and engaging formats 

• An interest in how policymaking works, and how change happens 

• Demonstrable interest and passion for public policy making and social change, at the community, local, national or international level, and interest in the future of technology and the political questions it raises. 

Demos is committed to equality and valuing diversity within our organisation. We recognise, celebrate and promote the positive contributions that are made by diverse groups: engaging with and promoting the voices of people whose voices may not otherwise be heard is core to our work and we believe that this should be reflected in our team. We strongly encourage applications from people from minority ethnic communities, people with disabilities, or others with lived experience of disadvantage. We have flexible working policies, and would be happy to discuss flexible working requirements with any candidates.

For more information about this role as well as the application process, please visit our website. Please note that interviews will be conducted on a rolling basis throughout August and job offers may be made before the closing date, so we encourage you to apply as soon as you can. If you submit your application after the roles have been filled, we will keep your details on file for future opportunities.

Posted on: 31st May 2024

Closed date: 18th June 2024

Salary: £45,017.80 per annum

Hours: 37.5 hours per week

Location: Bristol, Sheffield or Homeworking (UK)

Contract Type: 9 Month Fixed Term Contract (Maternity Cover)

Closing Date: Sunday 16th June at 11:30pm

Are you an experienced Senior Service Designer professional seeking an opportunity to work for a leading UK homelessness charity? Then join Shelter as a Senior Service Designer and you could soon be playing a vital role at the heart of our Digital team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

Your role as a Senior Service Designer will involve designing end-to-end journeys of a service or product as well as the processes and steps to make that journey work. As an experienced designer with the ability to influence and mentor others, you will work with the team to complete their goals and to help Shelter deliver our strategy.

The role involves working not only with the team, but across the organisation to listen to the needs of technical and business stakeholders and communicating effectively with diverse senior stakeholders. You will also mentor, support and develop your line reports to improve design and research practices and processes.

Using Human-Centric design principles, leading on service design projects and influencing strategic decisions – are just some of the aspects of this role that will see you thrive.

About the team

As a Senior Service designer, you will be working in the Digital design team, alongside with front and back-end developers, UX designers, Content Designers and User Researchers. You will be working as part of a team to build user-centric, high quality and impactful products and services that tackle the high priority needs of our users.

It’s an exciting time to join Shelter’s cross-functional central digital team.

About you

You’ll need to be an experienced designer with the ability to consolidate complex and conflicting information into easily understandable and actionable design outputs. You’ll have experience in managing a team, mentoring and engaging in feedback to help Shelter achieve its wider goals. You can take complex tasks and prioritise them effectively and have experience in inclusive research and design practice. You’ll also be able to prototype and generate ideas as a collaborative activity and use agile methodologies to be flexible in your approach and delivery.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV with examples or links to your portfolio and a supporting statement which addresses how you meet the points in the 'About You' section of this job description. Please provide specific examples following the STAR format to describe the Situation, Task, Action and Result. You are also required to address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The successful applicant will be responsible for providing sound, motivating leadership and creating a work atmosphere where our dedicated, talented team can thrive. You will be responsible for leading on delivering the charity's services, which includes managing and overseeing projects, policies and procedures within the organisation. 

You will be working as part of a growing, busy, collaborative and motivated team and be able to adapt well to changing priorities. You will have oversight of a team of 10-12 people including contracted staff, volunteers and directly manage 3-5 members of the team.

You will work alongside the CEO, staff team, trustees and charity accountant in ensuring strong financial management of all projects.  You will report to the CEO and Board of Trustees, attend quarterly board meetings and produce regular reports on the activities and outcomes to stakeholders.

The role will also involve evaluating the organisation’s processes and ensuring they are efficient and accessible, as well as ensuring we meet our Key Performance Indicators (KPIs). This will inform operational development and future strategies.

Person specification

Essential Criteria 

• An understanding of autism and experience working with autistic adults without a learning disability
• Strong understanding of the duties of statutory services and key legislation that underpins the rights of autistic people
• Knowledge and practice of relevant legislation – Autism Act 2009 and National Strategy, Care Act 2014, Mental Health Act 1983, Mental Capacity Act 2005, Equalities Act 2010, GDPR 2018
• Experience developing and optimising support services for disabled people 
• An understanding of the third sector and health and social care landscape in London
• Proven track record in an operational, managerial role within the third sector
• A strong leader and manager, with proven experience mentoring a staff and volunteer team, providing guidance, support, and development opportunities, and driving towards excellent outcomes
• Experience leading the delivery of high-quality services for charity beneficiaries

• Defining and delivering organisational goals, objectives, and key performance indicators (KPIs) for operational efficiency
• Ability to plan and manage budgets and contribute to decisions on the allocation of resources
• Developing infrastructure- policies, procedures, and processes within the developing service provision

• Provide strategic vision and leadership for the operations team, setting overall goals and objectives for team members 
• Ensure robust implementation and efficiency within the agreed processes in conjunction with the operations team
• Monitor use of software and processes used in the organisation to ensure the effective management of data and client journey

• Knowledge of the voluntary sector, grants, monitoring processes
• Experience of producing monitoring reports using data, case studies, and user experience feedback
• Proven ability to effectively manage projects, ensuring key objectives, plans and activities are successfully delivered
• Proven ability to create a positive working environment in which diversity is celebrated, and staff are empowered and motivated to do their best 
• A passion for creating inclusive cultures and using the social model of disability to build a more inclusive society
• A collaborative and team-oriented approach to working with colleagues, partners, and external organisations
• Lead on and support others to navigate member experiences including complaints
• Excellent levels of discretion and judgement as well as experience of dealing with sensitive information
• Experience of overseeing safeguarding procedures in line with the safeguarding policy and supporting the staff team and volunteers with the safeguarding process
• Proficient written and verbal communication skills, with the ability to articulate complex ideas and proposals effectively
• A creative and innovative approach to problem solving, exploring new ideas and approaches to achieve organisational objectives
• A strong understanding of reasonable adjustments in the workplace
• Flexible approach to work and being hands-on to get the task done
• Able to ensure compliance with industry best practices and guidelines

Desirable Criteria

• Experience of being a Safeguarding Lead or willingness to take on these duties
• Experience in supporting an organisation to successfully apply for funding and managing multiple grants or willingness to learn
• Good understanding of HR matters and appropriate processes that need to be considered when managing a team of people- with the support of the HR Coordinator

General

• Willingness to undertake any other reasonable duties as may be required
• Eligibility to work in the UK

Would you like to be the right-hand person to our passionate, award-winning Chief Executive? Do you have the skills, experience, confidentiality and flair to be a step ahead to enable her to deliver her role effectively? Are you a keen multi-tasker, able to juggle that role with management of our gorgeous City of London office?

This is a key position with Create, as the charity delivers on its ambitious plans to double its reach and impact by its 25th anniversary in 2028. The successful candidate will have extensive EA experience at a senior level, a passion and flair for managing multiple tasks seamlessly, outstanding people skills and an unstoppable drive to make a difference.

HOW TO APPLY

Download the application pack for this role, which includes a full job description and person specification.

The deadline for applications is 9am on Monday 17 June 2024.

1st round interviews: Thursday 20 June at Create’s office
2nd round interviews: Wednesday 26 June at Create’s office

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Closing date: 27th June 2024

Ref 6669

Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Fundraising Executive – Face to Face to ignite change with heartfelt conversations. You will have an opportunity to transform lives, one meaningful interaction at a time.

About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About you
As our Fundraising Executive – Face to Face you will play a pivotal role in our fundraising strategy. You will support our Direct Engagement Managers, to lead multi-channel campaigns, focusing on both Face to Face and Telemarketing initiatives. With an 80% allocation to Face to Face and 20% to Telemarketing, you will be at the forefront of our growth trajectory.

 In this role, you will:

• Assist the Direct Engagement Managers in crafting compelling campaigns to drive donor acquisition and income targets.
• Seamlessly navigate between Face to Face and Telemarketing activities, ensuring campaign cohesion.
• Coordinate the delivery of fundraising materials across various acquisition channels.
• Maintain meticulous records of campaign activities, generating insightful reports for performance evaluation.
• Champion supporter insight and data analysis, driving continuous improvement in acquisition outputs.
• Ensure fundraising activities comply with legislation and best practices, maintaining our fundraising compliance program.

 To be successful, it is important that you have:

• Proficiency in fundraising regulations, with a knack for resolving day-to-day issues.
• Strong project management abilities, delivering complex projects on time and within budget.
• Experience in acquiring new donors through external fulfilment agencies.
• Expertise in monitoring and analysing campaign targets, results, and KPIs.
• Demonstrated proficiency in conducting mystery shops, shadowing site visits, and call listening.
• Track record in developing and delivering materials, as well as training sessions.
• Aptitude for utilising data insights to drive strategic decisions and manage budgets effectively.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and collaborators and supporters of innovation.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working: 
The majority of our roles can be performed remotely in the UK, However, for this role, you will be required to work from our Farringdon Office- London on average 1 day a week, some weeks this might be slightly more, some weeks could be slightly less. Please note that travel costs to your contracted office will be at your own expense. This role will require you to visit teams throughout the UK in line with our compliance programme, costs of which will be covered by SCUK.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The Talent Set are delighted to be working with a fantastic global children’s charity to find their Strategic Planner and Integration Lead.

The charity offers a flexible working environment, with hybrid working from their London office.

The Transformation and Innovation Unit is a small but critical function within the Fundraising and Supporter Engagement Directorate – looking for new and improved ways of raising the charity’s profile and income, ensuring our communications outputs are aligned and optimised, and fostering a culture of innovation and insight-led marketing. The purpose of the Strategic Planner and Integration Lead is to work collaboratively across the organisation to develop and lead a compelling supporter engagement calendar, oversee integrated campaign development, and support the design and delivery of new products, propositions and growth opportunities.

Key Responsibilities:

· Work closely with the Supporter Marketing and Public Fundraising Unit to jointly plan how we are going to deliver our strategic priorities on an annual basis and align our resources behind this

· Develop effective processes to review, plan and prioritise cross-organisation activities, events and goals to create and evaluate integrated communications calendars and messaging

· Establish and manage cross-organisational planning documents, aligning and optimising key outputs and campaigns to increase our consistency, efficacy and impact

· Lead the Directorate to understand and assign priority levels across our portfolio of products, campaigns and change initiatives, to enable increased alignment and focus of teams around strategic goals – leading to increased success and impact

· Develop integrated strategies for Plan International UK’s priority campaigns or appeals, as agreed in the planning process and with the Head of Supporter Marketing and Public Fundraising

· Create compelling campaign themes and propositions driven by brand and audience insight

· Develop effective, integrated briefs for marketing and communications output, and work with the Content Team and external suppliers to deliver outstanding creative work that fits the brief and needs of our audiences

· Manage the mobilisation of key working groups in the delivery of an emergency appeal and support the Director of Fundraising and Supporter Engagement to make rapid and clear decisions

· Work alongside the Digital and Data Strategy Team to regularly review and refresh our audience segmentation and strategy

· Establish an audience-centric communications culture, driven by up-to-date insights on our priority audience groups and their behaviours, attitudes and values

· Conduct thorough market research and analysis to identify target audiences, trends, and opportunities for integrated marketing campaigns. Utilise insights from market research to inform campaign strategies and messaging

Person Specification:

· Strategic marketing planning experience, developing and leading multi-year customer communication plans, prioritising key initiatives and ensuring integrated campaign delivery across teams

· Significant experience of using data and insights to inform planning, and knowledge of a range of reporting and measurement tools

· Exceptional inter-personal and consultative skills, with experience of working with multiple stakeholders and a proven ability to work collaboratively to influence, negotiate and secure buy-in 

· Knowledge of full campaign process from planning to briefing, creative development and production through to execution and measurement

· Excellent knowledge of audience research, analysis and segmentation tools and processes 

· Ability to multi-task and prioritise under pressure, in a fast paced, dynamic communications environment

· Experience of working in insight, new product development, and proposition development, ideally within the charity sector, and able to demonstrate having made a positive difference for other brand(s) through impactful and effective proposition development

· Strong creative leadership and experience of translating a brand proposition for different channels, executions and campaigns 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as a Assistant Facilitator.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in their sessions, both at our training centres and out in the community, helping them achieve their personal objectives and keep learning in an engaging, fun and stimulating way.

Main responsibilities

• You’ll work flexibly to support students to engage in a variety of projects and classes
• You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records
• You’ll provide flexible delivery support, delivering whole or part sessions as and when needed
• You’ll independently set up, plan and lead free time activities

Who we’re looking for

• You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid)
• You’ll demonstrate experience in leading classes, project activities and/or sessions without support
• You’re an excellent communicator, someone who listens with great patience and empathy
• You’re able to inspire trust and confidence, behaving with integrity and honesty at all times
• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience. 

Please send us your CV and a cover letter. In your letter, please tell us:

1. What is your experience of working with SEN adults in a training capacity?
2. What is your understanding of challenging behaviour?
3. What are your top three qualities that make you an excellent Assistant Facilitator?

If you would like to have chat about the role or visit us prior to applying, please contact us.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Job Purpose

As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.

Scope of Role

The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:

1. One-on-One Debt Advice and Money Coaching Sessions:

   • Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
   • Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
   • Research and explore options and implications, enabling informed decision-making.
   • Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
   • Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.

2. Financial Capability Workshops:

   • Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.

3. Detailed Case Records:

   • Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
   • Timely documentation of all case-related activities.

4. Collaboration and Referrals:

   • Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
   • Refer complex cases to senior advisors or the Quality Assurance Team as needed.

5. Key Working Relationships:

   • NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
   • Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
   • Debt Advice Team: Collaborate with team members to share best practices and resources.
   • Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
   • Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice:

   • Provide personalized debt and money coaching advice across channels.
   • Empower clients to make informed decisions.
   • Maximize income opportunities for clients.
   • Deliver financial capability workshops.

2. Detailed Case Records:

   • Maintain accurate case records.
   • Ensure compliance with auditing and quality standards.

3. Up-to-Date Training:

   • Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
   • Maintain a record of all training sessions.

4. Teamwork and Collaboration:

   • Work to an agreed work-plan, meeting targets and milestones.
   • Be an active team member, identifying development opportunities.
   • Demonstrate financial efficiency and value for money.
   • Comply with Toynbee Hall policies and procedures, including health and safety.

5. Other:

   • Travel across London and occasionally the UK as required.
   • Undertake additional tasks delegated by DFA Management.

Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.

Team background

The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.

In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

About you

The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.

The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.

About the role

This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.

With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.

Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.

Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required

This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm on Friday 28 June 2024.

First interviews will be held on the Monday 8 July. This will be a two-stage interview process.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.