Experienced (Non Manager) Jobs in Greater London

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please  download the job description and apply by returning the application form to the Resourcing Team.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/home arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date:  16 May 2024

Interview:  20 May 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

We are looking for an individual who will support the development and execution of communication activity aligned with MHFA England’s membership, media and campaign plans. The post holder will create and promote a range of content across different channels (earnt and owned) to help the team in meeting its objectives.

You will help MHFA England to deliver integrated communications and campaigns, working with the marketing and communications team and wider organisation. All activity will be delivered in line with MHFA England’s vision and mission. It will help showcase the organisation’s expertise and support it to meet revenue targets.

You may also be expected to represent the marcomms team in the delivery of organisational wide projects and initiatives.

About MHFA England  

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.  

Looking after you  

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.  

Interested? How to apply 

To apply, please submit your CV and a cover letter. Early application is encouraged as we will be reviewing CVs as they come in. 

By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed. 

Closing Date: 15 May 2024

Ref 6704

Save the Children UK has an exciting opportunity for a Marketing Executive (Loyalty), with direct marketing experience, who is keen to deliver effective retention and income growth marketing campaigns, to join our Public Income and Engagement team.

Please note: This role is London based with an expectation to be in our Farringdon office once a week on a Thursday, with other in person days planned throughout the year.

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About you

As our Marketing Executive (Loyalty) in our Loyalty Squad you will play an important role in driving brilliant supporter-centric marketing campaigns to raise crucial support for Save the Children UK. Working closely with Marketing Managers, you will contribute to the development and execution of effective retention and income growth activity. Your focus will be on fostering deep connections with our supporters, prompting action, and driving income by increasing both donor volume and value.

 In this role, you will:

• Collaborate with Marketing Managers to deliver compelling multi-channel campaigns that drive income and retention targets.
• Utilise various marketing channels, including Direct Mail, Email, Telemarketing and SME to create engaging communication journeys for donors.
• Take ownership of specific aspects of the supporter experience to enhance engagement and drive long-term value.
• Contribute to the creation and delivery of key marketing materials across multiple channels and propositions.
• Liaise with external suppliers to ensure smooth campaign delivery and optimise results while prioritising a positive supporter experience.
• Maintain accurate records of campaign activity and performance, generating regular performance reports.
• Incorporate customer supporter insight and data analysis into marketing strategies, utilising a test-and-learn approach to continually improve acquisition outputs.

 To be successful, it is important that you have:

• Previous experience in customer/supporter loyalty and retention marketing.
• Experience working on fundraising cash appeals or other income generating campaigns.
• Proficiency in delivering marketing initiatives across various channels, most notably Direct Mail, Email, Digital.
• Some experience with Telemarketing and SMS would be desirable but not essential.
• Demonstrated ability to grow existing supporter value through communication journeys, supporter experience enhancements, or donor care initiatives.
• Project management skills with a track record of supporting the delivery of complex projects on time and within budget.
• Experience collaborating with external partners, such as creative agencies, fulfilment houses, or telemarketing agencies.
• Familiarity with developing and delivering fundraising and marketing assets both online and offline, with knowledge of both data and print processes for direct marketing.
• Ability to utilise data and insights to inform marketing strategies, track results, manage budgets, and make data-driven decisions.

 What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

 Closing date: May 15th 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The role

We’re seeking a Learning and Development Officer to join our fantastic HR team; this is a new role for the team as we develop our offer for staff.

This is a great opportunity to join a developing team and make an impact as you will be our first dedicated L&D member of the team. You will work closely with the HR business partner to support our yearly programmes for learning and development and support our wellbeing offering. 

About You 

• You’ll be CIPD qualified, or equivalent, or with relevant experience.
• You will have previous experience working effectively and accurately in an L&D and administrative role.
• You’ll understand the full learning cycle, and
• You’ll have an interest in learning and development practice with a focus on change and making improvements.

If this sounds like you – we’d love to hear from you!

About Working for Us 

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our values: 

• Courageous
• Collaborative
• Compassionate

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and  background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

How to apply 

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Pete O’Callaghan at (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held in person at our office near London Bridge on 20 and 22 May 2024

 No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

About The Fostering Network

The Fostering Network (TFN) is the UK’s leading fostering charity. TFN provides membership services, including advice, guidance and support to almost 59,000 individual foster carers and more than 450 fostering service providers across the UK.

About the role

Following a period of growth, we are looking to hire a second management accountant to our team to increase our capacity and enable us to more effectively partner with the teams throughout the business.

Responsible to the Head of Finance the post-holder will need to:

· Build partnerships with lead managers and their teams to support effective budget management

· Deliver financial reporting required assigned projects including reporting for funders and budget holders

· Assist with the preparation of accurate and timely management accounts including commentaries on variances

· Assist with planning and reporting of the annual budgets

· Assist the Head of Finance in ongoing reporting and analysis

· Support the finance officers as required with an understanding of systems and operational finance

Candidates should have previous management accounting experience in a similar size organisation, advanced level of excel and be fully qualified/part qualified as an accountant under CIMA/ACCA/ACA. Excellent communication skills are essential, including the ability to communicate financial information to those with non-financial backgrounds.

Up to date knowledge of charity tax rules including VAT and partial exemption, experience of using MS Dynamics, Netsuite , report writing skills and experience of system change/integration will be desirable.

This is an ideal post for candidates who are looking to get stuck into a growing organisation and help us deliver excellent financial management.

The post is offered on a full-time basis.

As an organisation we are committed to supporting flexible working. All colleagues currently work hybrid arrangements, some travel to the London office will be required.

Closing date: Sunday 12th May 11pm

Interview date: First round w/c 13th May, second round 22nd May

Interview location: First round interviews will be via Microsoft Teams, second round will be in person in our London office

For more information and to apply please go to our job vacancies page on our website CVs will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Young Lives vs Cancer (YLvC) help families to find the strength to face everything cancer throws at them.

Citizens Advice Hammersmith and Fulham working in partnership with the national charity YLvC delivers a pioneering project via multi channels (telephone/email/web) providing advice to families of young people affected by cancer.

The project is expanding and we are recruiting a Welfare Rights Benefits Adviser and a Housing Adviser.

The project requires dynamic advisers who can sensitively, engage with families in an often difficult time. Reassure them in terms of options and steps they can take to address the welfare rights/housing issues they are experiencing. Knowing they have options to consider gives them reassurance in a time of uncertainty.

Working with the YLvC team who are located across the UK, advice provided by the project Advisers will also support YLvC social workers, to better help the families and young people accessing the charity support.

Housing Adviser - YLvC-Hgs1
Hours: 22. 5 hours per week equivalent to three days per week
Location: Hammersmith and Fulham Potential hybrid delivery on completion of probationary period
Salary Range: £31-£33k (pro-rata full time salary)
Type of Contract: Fixed Term one year from appointment (extension subject to performance)
 

Welfare Benefits Adviser - YLvC-Wel1
Hours: 15 hours per week equivalent to two days per week
Location: Hammersmith and Fulham Potential hybrid delivery on completion of probationary period
Salary Range: £31-£33k (pro-rata full time salary)
Type of Contract: Fixed Term one year from appointment (extension subject to performance)

What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we serve. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

We will consider applicants who apply for Welfare Benefits Advisor and Housing Advisor roles combined in one full-time post.

We interview on a rolling basis and therefore reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications.

To find out more please visit our website via the apply button
Closing Date: Thursday 16th May 2024

We currently have an exciting opportunity for an experienced individual to join our team as a Power BI Developer. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £43,003 per annum plus excellent benefits. 

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The small yet busy Solution Delivery Team is expanding from six to ten employees, sitting within the IT Department. The team work within Cats Protection to identify issues and provide technical solutions, utilizing both off the shelf products or in-house developed solutions as required. Internal solutions are built using a range of technologies focused around the Azure Stack, including low code/no code solutions, the Power platform, T-SQL and other technologies as required.

Responsibilities of our Power BI Developer:

As a Power BI Developer you will be working with a number of departments within Cats Protection to understand their data and reporting requirements. You will need to identify any quality issues with their data, as well as work with the departments on how best to resolve historic data issues and improve processes to ensure future data is captured to a high standard. The data will then need to be moved in to our Power BI platform where you will create user friendly and accurate reports to show this data.

Current projects include:

• Supporting existing reports and dashboards for Neutering Finance to track processing times and backlog
• Building a number of reports for our Volunteering teams to track foster home inspections, volunteer availability, and surveys of the volunteers
• Supporting a network of Power BI Champions within the organisation, providing them with data and supporting them in finetuning reports to better inform decision-making

What we’re looking for in our Power BI Developer:

- At least 3 years of experience using Power BI and extracting data from SQL, Excel and SharePoint.

- Experience presenting data in a format that users can understand

- Knowledge of the PowerApps platform

- Knowledge of Azure Data Factory and ETL processes

- Someone with a logical, analytical approach to problem solving

- Knowledge of the appropriate professional and/or legal data standards

- A customer focussed individual

- A keen eye for detail, ensures all work is carried out to a high standard

What we can offer you:

• salary of up to £43,003 per annum plus excellent benefits
• generous annual leave entitlement
• Flexible working options
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 13th May 2024

Virtual interview date: 21st & 22nd May 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

The successful candidate will work with the Head of the Gambling Action Lab (GAL) and the Senior Research Officer to bring together a handful of representatives from financial services firms to explore ways to reduce gambling-related financial harms. They will build and maintain stakeholder relationships and play a key role in facilitating group discussions with financial services representatives. This exciting role will also involve driving and promoting the work and visibility of the GAL, and planning and delivering a programme of events to promote our work.

This is an exciting time to join the organisation. We are a growing team, and with momentum building to address gambling-related harms, our work has never been so vital. In this position, you will play an important role in helping us to further understand the links between money, mental health problems and gambling harms and work with firms and stakeholders to develop practical solutions that lead to real change.

The full-time equivalent salary is either £41,283 at the Senior Officer level or £32,915 at the Officer level.

This role can be offered as London-based or remote (with twice-monthly travel to the London office) and either full-time (37.5 hours over 5 days) or part-time (minimum 30 hours over 4 days a week).

The closing date is 9am Monday 20 May. 

We welcome candidates who have lived experiences of mental health problems, gambling harms or financial difficulty.

We are working hard to create an organisation where Equity, Diversity, Inclusion and Belonging are baked into our culture. We welcome applications from everyone, regardless of age, gender, identity, race, class, sexuality, disability or any other characteristic. What’s important isn’t your level of education or the opportunities you have had – it’s about you and how you seize the opportunities ahead of you.

The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.  

The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.

We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.

Responsibilities:

· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences

· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.

· Ensure membership records on the CRM are accurate and up-to-date.

· Assemble and dispatch Welcome Packs to new members.

· Act as the first point of contact for current and prospective members and assist with their queries.

· Assist with the production of monthly membership statistics and reports.

· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.

· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.

· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work

· Highly organised, with an ability to ensure deadlines and targets are met

· Excellent written and verbal communication skills

· Ability to ensure a high level of accuracy when adding and amending database records

· A pro-active and positive attitude to problem resolution

· An ability to engage with multiple stakeholders at all levels

· IT literate with strong Microsoft Office skills, especially Excel

Desirable:

· Previous experiencing using CRM systems

· Experience of supporting events

.      Office administration experience in a busy office, requiring multi-tasking

 Benefits:

· Company Pension

· 28 days annual leave plus 8 days Bank Holiday (pro-rata)

· Hybrid/Flexible Working

· Employee Assistance Programme

· Access to Virtual GP Services 24/7

· Group Life Insurance

· Learning and development opportunities

.       Regular Staff Social Events

Interviews to take place 22 & 23 May 2024

This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.

Objectives/Key Tasks:

To provide event and project-specific administrative support in an accurate, timely and professional manner, including:

• Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
• Conducting research, assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, presentations, publicity etc
• Managing booking and registration processes
• Managing and updating various databases on a regular basis
• Onsite event management; helping set up and run events as well as providing delegate support
• Providing customer service support, via phone and email
• Managing and maintaining schedules, appointments and travel arrangements
• Arranging and coordinating meetings, including minute taking
• Reviewing operating practices and implementing improvements where necessary
• Processing expenses and maintaining project budgets in liaison with the Finance Manager
• Providing administrative support to the Director and all projects and events undertaken by NJC
• Website oversight and any other duties as required 

Please review the full job description and person specification and submit your CV for consideration.

Please note we are reviewing applications regularly and reserve the right to close the post early.

High Value Executive (Trusts)

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

This is an exciting time for the trusts team at Sue Ryder. Following a highly successful year, the team has grown its pool of supporters and is recruiting for one new member to join an existing team of four, including this post. As well as nurturing and reporting to loyal supporters, this role will focus on raising additional trust and foundation gifts of up to £10,000, helping us achieve our new organisational, five-year strategy.

About you:

A proactive fundraiser, with experience of cultivating and securing gifts up to £10,000 and a passion for building and maintaining support. You will have excellent attention to detail, strong written and verbal skills and a talent for establishing rapport. You will relish connecting trust donors to brilliant projects that require funding and be motivated by the opportunity to maintain personalised relationships with them.

About the role:

This role plays an important part in cultivating and stewarding grant givers to support Sue Ryder’s work. It offers the post-holder the chance to increase their knowledge and experience through working on a wide range of local and national fundraising propositions. With a new strategy in place, innovative and much-needed services launching and supported by a friendly team, the role provides considerable scope for a fundraiser to develop in a successful and expanding national team.

Why work for Sue Ryder; our competitive benefits package:

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),

· Company pension schemeEAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more.

Closing date: 15th May

Interview date: w/c 20th May

If you want more than just a job, we want you.

Join the team and be there when it matters

We reserve the right to close this advertisement at any point prior to the stated closing date.

Part-time - 21 hours per week

Would you like to take on an interesting and varied finance role and be part of a community mental health charity?

We’re looking for someone with at least a year’s accounting experience who is able to meet deadlines to join our small but vital finance team.

Among other tasks, you will be processing invoices and payments, reconciliations, and administering salaries.

For further information and to apply, please visit our website.

Closing date: Friday 17th May 2024 at 5.30pm

Interview date: Wednesday 29th May 2024

​People Team Advisor

​

Job Role:

​We need an exceptional People Team Advisor. This is a key post in supporting the management and staff of the FEC. The Forces Employment Charity to be effective in their roles and provide the very best quality of provision to our external delivery. The successful candidate will have responsibility and accountability for the full employee support life cycle and will be involved in all areas of the Human Resources function under the direction of Head of People. The post holder will be expected to work as part of the HR team in the provision of a comprehensive HR service. The post holder will be required to work closely with all employees at all levels

This is a full-time, 35 hours per week, hybrid contract reporting to Head of People. The successful candidate will be required to travel to the London office 2 days per week – immediate start date but will wait for the right candidate.

​

Key Responsibilities: 

​

• Ensuring the provision of a high-quality People (HR) service to all stakeholders in all employee life cycle in generalist capacity including resource, employee relations, learning & development, and reward, in accordance with the consistent application of charity policies and procedures and compliance with employment law and best practice.
• Produce employment contracts and variation to contracts in line with authorised management requests.

• Manage and Support onboarding processes with People Administrator.

• Work closely with the People and Payroll Department to ensure workforce information is kept up to date, employment changes are notified, and any problems identified and addressed.

• Issue timely and accurate payroll instructions, to meet payroll deadlines by working with People Team in specific Administrator.

• Manage staff sickness and absence in accordance with the sickness absence management policy, notifying team managers of absence thresholds and advising on Company Sick Pay limitations.

• Manage and support the implementation and monitoring of HR processes including pre-employment checks (right to work), Enhanced DBS vetting and MOD security clearance, employment contracts and variations, starters and leavers, induction, mandatory/other training, probationary period review, performance and development review, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training.

• Provide and Support Administrator in the management information reports relating to HR, for example absence data, annual leave allowances, training compliance etc.
• Work with team managers to ensure all information (e.g., jobs descriptions, working hours and patterns, etc.) is consistent and up to date.

• Support Head of People in the development of HR policies, Rewards/Benefits, and other HR related projects, as requested.

• Input, maintenance, and provision of all HR data held within the HR Management System (PeopleHR) ensuring a high degree of accuracy.

• Maintain the People Team cloud-based e-filing system to ensure documents and information are retained and easy to locate.

• Initiate and co-ordinate progress of all mandatory staff training (in accordance with the training matrix) reporting compliance issues to managers.

• Be prepared to support all HR Administrator activities during periods of absence.

• Working alongside People Administrator and supporting the Head of People and site leadership team driving the delivery of the people agenda across the organization.

• Supporting the management team with ER issues and providing generalist support and advice on a variety of cases

• Playing an active role in forward thinking and fast action responses to the control of absence and retention ensuring contractual KPIs are achieved and maintained.

• Ensuring relevant management training is identified, sourced, and delivered, promoting a culture of learning and development across the organisation.

• Partnering with the other business areas and providing support in HR related activities. 
• Participate in the charity’s appraisal scheme and support staff compliance (probation and annual appraisals).​

• Be familiar with all charity policies and be prepared to advise/direct staff on compliance as appropriate.

• Ensure Data Protection and GDPR compliance.

• Maintain awareness of the requirements of the Health and Safety Policy and Display Screen Equipment assessments.

• Work to the charity’s quality standards and systems within the context of the ISO 9001 Business Management System.

• Undertake such other duties and responsibilities as are appropriate to this level of post or as directed by Head of Business Support.

​

PERSON SPECIFICATION

​

 Essential Competencies:

​

• Previous experience of working in a fast-paced HR team, providing first level advice on HR policies and procedures, employment law and employee relations issues.
• ​Be up to date with current employment law.
• Excellent organisation and communication skills, with a good foundation in HR theory.
• The ability to multitask and deal with a range of incoming enquiries – organisation is key to the success of this role.
• Ability to develop innovative ideas and solutions.
• Excellent IT skills specifically HR Management Systems and MS Office applications; particularly Word, Excel and Outlook.
• Able to form and maintain effective working relationships with senior management, colleagues, service users and key stakeholders.
• Strong communication skills with an ability to positively challenge, influence and coach managers whilst providing a supporting service outcome.
• Self-motivated with a ‘can do’ attitude and determination to ‘get under the skin of problems’ and identify pragmatic solutions.
• Ability to work in a fast paced and varied environment, with experience in adapting to change based on business requirements.
• Able to apply high levels of common sense and logic to often delicate and complicated situations and therefore possess excellent listening and communication skills.
• Sound knowledge of employment law
• Excellent communication skills are essential.
• The ability to construct detailed reports, case letters and present MI data.
• Ability to approach issues with a proactive, forward-thinking approach, applying innovation that can be reflected to our customer and stakeholders.
• Able to streamline and improve operational processes.
• Highly enthusiastic with excellent communication skills.
• Flexibility in approach.
• CIPD Level 5 or higher or working towards it.​

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 Desirable Competences:

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• Associate Member of CIPD.

• ​Payroll experience.

• Charitable Experience

Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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To apply, please submit and Cover Letter and CV by Midnight Friday 17th May 2024. 

We are working with the South West London Integrated Care Board (our local health authority including) local GPs to deliver an exciting new service within East Merton (Pollards Hill and Phipps Bridge Estates).

The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community.

We are looking for the right people who can empower residents to take control of their lives. This will involve working with residents in their homes who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy, problem solving and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.

Main duties include:

· Managing a caseload of households.

· Providing monthly home visits and providing a continuous point of contact for all members of the household.

· Working with the residents to assess their needs, create personalised action plans and locate support within the community.

· Supporting residents to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.

The experience and characteristics:

No formal qualifications are required we are looking for a local people who are:

· Great communicator, who can engage and support a diverse range of residents

· Community focused, an individual who is community focused and wants to work with a rage of colleagues and professionals within the local community organisations including medical professionals, housing providers and other specialist services that provide support to help find the way for your clients.

· Build and maintain relationships with primary care networks, GPs, health care professionals and services across the borough

· Someone who is flexible and relishes working at grassroots, with vibrant and interesting communities.

What we offer

· Salary of £28,500

· An experienced and supportive leadership team.

· 25 days leave (excluding bank holidays)

· Contribution to pension 

· Training and development opportunities.

· Flexible working.

· Kind and caring colleagues who work as a team.