Volunteer Services Co-ordinator

Working directly with the Director of Clinical Services, the post-holder will provide oversight, management and development of Grief Encounter’s Volunteers across the charity.

We are looking for someone with previous experience in volunteer management, customer service or a related role who has strong organisational and communication skills, as well as a passion for fostering positive relationships with volunteers to ensure their success and satisfaction.

In this role you will:

• Develop and implement strategies to recruit new volunteers.
• Organise and deliver training sessions to ensure volunteers are properly equipped to perform their roles.
• Provide on-going support and guidance to volunteers, acting as a point of contact for queries or concerns.
• Foster a positive, inclusive environment that encourages volunteers to keep offering us their tme. .
• Plan recognition events, provide regular feedback, and gather volunteers’ opinions to improve the volunteer experience.
• Maintain up-to-date volunteer records, track hours worked, and generate reports when necessary.

For more infornation please see the full job description attached and refer to this when applying.