Co Production Transformation Engagement Support Worker

Purpose of the Job

• To Develop a new co-production and community engagement network that will play a leading role in driving service transformation across the West London NHS Trust.
• Liaise closely with the NHS Transformation Team to gain key insights on NHS services…
  • Crisis & inpatient mental health services
  • Child and adolescent mental health services and developmental services
  • Older people’s mental health services
  • Community and recovery mental health services
  • Psychological medicine services
  • Integrated care services

Key Responsibilities

See job description for full list of responsibilities

• Organise regular network meetings comprised of service users from across the NHS Network and Mind Networks.
• Deliver regular in-reach into inpatient services and closed inpatient groups to provide feedback on ward experiences.
• Regularly promote the mental health network, through attendance at stakeholder events, network meetings and active marketing.
• Provide training to network members, so that they can provide effective feedback and insights on services, attend key focus groups, meetings, and support with the sharing of insights.
• To work closely with the Service user participation leads to help support and implement a comprehensive participation and engagement strategy where applicable across HFEH Mind and NHS Transformation cohort.
• To work collaboratively with the Youth Services and Adult service Co-Production Leads to ensure safeguarding responsibilities are met.
•  To manage competently safeguarding concerns that arise.
• Be able to work some unsocial hours as required in line with the demands of the role.
• To produce regular reports in respect of service user feedback and participation and engagement across west London Trust.
• To ensure the on-going monitoring and evaluation of HFEH Mind/west London trust co-production and participation programmes, reporting on progress against KPIs and informing the continued development of our co-production and participation across West London Trust.
• To work closely with the Business Development and Quality Manager to review and monitor funding arrangements and produce reports as appropriate, with input from service users.
• To develop partnerships with other local and national agencies where applicable to support with future coproduction opportunities.

Person specification

See job description for full person specification 

• Experience of working with those who have mental health issues including adults, carers, young people.
• Extensive experience of service user participation /coproduction /codesign /consultation.
• Experience of managing groups and 1:1 work.
• Experience of training and presenting to others.
• Understanding of safeguarding procedures for adults, children, and young people.
• Experience evaluating, designing, and delivering coproduction activities.
• Previous experience of developing and implementing new services with the ability to demonstrating effectiveness using evidenced based evaluation.