Permanent jobs

Charity: Concordia

Location: Portslade Office (with national and international travel)

Role Type: Permanent, Full-time

Salary Range: NJC PO 1- PO2 £35,745 - £40,221

Working Hours: FTE, 35 hours per week. It is also expected that the post-holder will fulfil any occasional additional duties during evenings and weekends as required and work flexibly to do so.

Benefits include:     25 Days holiday + extra day with each year of service (up to 5 years)

                                    Flexible working

                                    Fruit, Tea & Coffee

                                    Social activities

                                    Free onsite parking

                                    Pension

We are seeking a dynamic and proactive Operations Manager to join our team. Working closely with the Operations Director, you will provide day-to-day leadership and support to the Commercial Operations team, with a strong focus on data management, reporting, and driving operational efficiency.

Who are Concordia?

Our vision is a world of peace, prosperity and opportunity

Concordia exists to promote and build international peace and equality. We do this through cross cultural work and volunteer placements.

Between 1943-2024, Concordia supported an estimated three-quarters of a million people to take part in activities and projects that support communities both in the UK and across the globe. Whether bringing people from overseas to the UK, or sending UK citizens abroad, we aim to provide life-changing opportunities.

Today, we continue to place international workers on UK farms to carry out a range of seasonal work, as well as helping to bring in harvests and feed the nation while enabling prosperity for the communities of workers back home. We also facilitate volunteer placements, for individuals and groups, specialising in international and cross-cultural exchange.

Our Vales:

Kind

Our focus is on the wellbeing of everyone who participates in our programmes so they have a positive, fair and rewarding experience. We ensure a high degree of attention to detail for every person who takes part and their individual needs. 

Courageous

We are courageous and stand up for individuals, making sure everyone benefits from our programmes. We engage constructively with governments and other key stakeholders to ensure our programmes are robust and ethical.

Impact

We empower individuals from diverse backgrounds, which in turn supports communities locally and internationally. Our initiatives focus on individual impact, creating a ripple effect of positive change that carries across the world.

What does being an Operations Manager at Concordia look like?

In this key role, you will contribute to the ongoing development and improvement of Concordia’s Seasonal Worker Programme (SWP), ensuring the smooth and effective management of all SWP operational processes. You will also represent Concordia at international events and network meetings, promoting our work and building valuable partnerships.

In this role you’ll:

· Support the Operations Director in implementing and delivering the Concordia commercial strategy, ensuring all agreed objectives and programme targets are met.

· Provide effective day-to-day leadership and management of a 12-member operations team, promoting collaboration and accountability.

· Monitor operational performance closely through dashboards, ensuring KPIs are achieved and consistently reviewed.

· Drive improvements in reporting and data visibility by enhancing the use of the bespoke database system.

· Produce regular and ad hoc reports to track commercial performance against targets, drawing insights from CRM systems and multiple data sources.

· Lead overseas Agent Audits as required - international travel involved.

· Analyse Seasonal Worker survey results and generate clear reports highlighting key trends in satisfaction and operational challenges.

· Ensure holiday planning and resource allocation are well managed to maintain service continuity.

· Demonstrate a personable, approachable management style, with proven experience leading, motivating, and developing teams

 

Is this the role for you?

Are you a highly organised and motivated individual with excellent administrative skills?

Can you spot and act on opportunities for growth?

Are you creative, detail-orientated and able to manage multiple priorities while communicating with passion and clarity?

Are you committed to high standards and continuous improvement?

We’re looking for a candidate with proven experience in a fast-paced, target-driven operations environment. You’ll bring strong multitasking and communication skills, a track record of driving performance improvements, and advanced Excel capabilities including reporting with macros and database connections.

A full driving license and use of a suitable vehicle would be advantageous but not essential.

Closing date for applications: 20 June 2025

Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us by 11 July, please assume that your application has not been successful on this occasion.

Open to part-time, job-share, and flexible working

Contract type: Permanent
Responsible to: Head of Core Service
Responsible for:

• Volunteers
• Paid staff

Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

We’re recruiting a Service Manager for our Financial Resilience Navigators project and Home Visiting Team. This role will sit within our Management Team and we expect the successful candidate will divide their time roughly equally between the two projects.

As well as contributing to the leadership of the organisation, the key responsibilities of the role include:

• Leading and supporting teams of staff and volunteers, ensuring they are equipped, trained, and motivated to deliver effective, high-quality client-centred services.
• Managing and supervising support and advice projects across multiple channels (in-person, outreach, home visiting, online, telephone), ensuring services are accessible to vulnerable client groups.
• Managing relationships with commissioners and funders, ensuring we meet our contractual obligations and can demonstrate this to our funders.
• Leading in building and maintaining positive, collaborative partnerships with statutory, voluntary, and community sector agencies and teams.
• Providing direct advice and ongoing support to clients, maintaining a caseload where appropriate, particularly in complex or high-priority situations.

This role might suit applicants wwith experience of giving advice and supervising advice services, but it also offers opportunities to develop skills and knowledge around Monitoring, Evaluation and Learning, as the Financial Resilience Navigators project is a pilot that will be externally evaluated.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.

Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 30 June 2025, Battersea Library, SW11 1JB

We are looking for a motivated self-starter, and someone who is passionate about the work of CJA members. 

The Policy and Public Affairs Manager will monitor and map the criminal justice policy landscape, tracking developments across the system. They will engage with MPs, civil servants and key stakeholders, bringing evidence from our membership and the voices of those impacted directly by the criminal justice system to government to influence change.

The postholder will have excellent written and verbal communication skills and have demonstrated evidence of impact in policy and public affairs. They should be confident in building relationships with a diverse range of stakeholders, be a collaborative and inspiring team player, show commitment to our values and share a passion for the CJA’s vision and mission.

Main responsibilities

Public Affairs (50% time)

• Develop and implement the CJA’s public affairs and influencing strategy to advance the CJA's objectives.
• Work with CJA members on influencing specific legislation, including campaigning around bills, writing amendments, and working with MPs and Peers to promote them within the legislative process.
• Stakeholder engagement (Parliament): Build and maintain relationships with key policy makers and parliamentarians through face-to-face meetings, providing briefings to MPs and Lords for Parliamentary debates, preparing written/oral questions, and attending Select Committees, APPGs, Parliamentary receptions and other relevant roundtables and events.
• Stakeholder engagement (other): Build and maintain relationships with other key stakeholders, including Police & Crime Commissioners, the Victims Commissioner, HM Inspectorates, civil servants, and other relevant bodies.

Policy and Research (40% time)

• Monitor policy and political debates and developments on criminal justice issues, horizon-scanning emerging policy issues, and where appropriate, disseminate and brief colleagues and CJA members.
• Maintain a repository of evidence briefings from CJA members.
• Identify proactive and reactive opportunities to promote and embed CJA and members recommendations and research.
• Produce high quality and influential policy briefs, reports, position papers, and responses to consultations, to advocate for changes in policy and practice put forward by CJA members.
• Lead on the monitoring of policy engagement and impact by using our evaluation tools and work with external evaluators as required to capture impact and utilise learning.
• Work with CJA members, people directly impacted by the justice system and other key stakeholders to harness and amplify their expertise and insights.
• Lead the co-ordination and establishment of member expert groups to inform our policy work.
• Develop opportunities for joint working with researchers / research organisations and manage that partnership work, including co-ordinating the CJA research symposium.

Other (10% time)

• Work with the Communications and Engagement Manager to respond to media and other communication opportunities to promote the CJA’s work and to contribute to national debate on criminal justice issues.
• Work with the CJA team to recommend and secure relevant speakers and presenters for CJA meetings and events. 
• Support the Communications and Engagement Manager to develop content for the website and other internal and external communications, such as blogs and articles.
• Contribute to the general administration and delivery of CJA programmes, events and overall objectives.
• Work with the Director to support the development of potential fundraising bids and reporting progress to funders.
• Conduct the duties of the job description in accordance with the operational policies of the CJA, including the Diversity and Adult Safeguarding Policies.
• Maintain good working relations with trustees, staff and other stakeholders.
• Maintain up to date and accurate records of contacts, engagement and stakeholder areas of expertise.
• Line manage any policy interns and / or other policy staff as required.
• Undertake any other reasonable duties as may be required. 

Are you a strategic leader ready to drive excellence across the UK? We're looking for a Divisional General Manager (DGM) to lead with purpose, passion, and performance!

 Location: UK (with nationwide travel)

Contract Type: Permanent

Hours: Full time, 37.5 hours

Salary: £58,969.32 - £63,866.26

Your Impact Starts Here 

We’re looking for a self-motivated Divisional General Manager to join our leadership team. While this role can be based from anywhere in the UK, you will need to be able attend your Regional Treatment Centres on a regular basis and you’re likely to be travelling across your division 2-3 days per week.

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

About the Role  

As a Divisional General Manager, you’ll provide both strategic and operational leadership across a geographical or functional division. Your focus will be on ensuring high-quality, safe, and client-centred services. You’ll lead multidisciplinary teams to meet performance, quality, and access targets, all while fostering a culture of excellence, accountability, and staff wellbeing.

This is a pivotal role in driving continuous improvement and innovation. You’ll support clinical governance and ensure financial sustainability by making efficient use of resources and delivering services within budget. You’ll also play a key role in shaping and contributing to our broader organisational strategy and transformation efforts.

You’ll be responsible for guiding and supporting Regional General Managers (RGMs), coaching them to achieve results and develop their leadership capabilities.

What We’re Looking For 

✅ A strategic thinker with a passion for operational excellence
✅ A people-first leader who thrives on coaching and collaboration
✅ A change-maker who embraces innovation and transformation
✅ A confident communicator with a track record of delivering results
✅ Someone who’s ready to travel and make a nationwide impact 

This is a fantastic opportunity for someone who thrives on leadership, collaboration, and making a tangible impact across a national landscape. If you're ready to take on a role where you can truly shape the future of service delivery, we’d love to hear from you.

Hours: 1 full-time (5 days a week) or 2 part-time (2,3 or 4 days a week).

Salary: £34,506 - £35,934  pa per annum ​depending on experience

Start Date: As soon as possible

Contract Type: Permanent

Work Location: Hybrid - Our office in Camden, NW1 and homeworking​

​About Citizens Advice Camden

We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.​

About the Community Advice Team and the Role
Our Community Advice service is central to Citizens Advice Camden’s work, providing high-quality generalist advice to residents across a range of issues including benefits, housing, and employment. The team delivers support through face-to-face, telephone, video, and digital channels, and is strengthened by a committed group of volunteers and a collaborative working environment. 

As Advice Supervisor you will play a key role, along with our other supervisors, in maintaining and developing the quality of this service. You will supervise and contribute to the delivery of advice, ensuring we meet the targets and outcomes of our advice contracts and grant agreements. We are looking for someone with experience of delivering generalist advice and casework to a high standard, and the ability to support others to do the same. While we welcome experienced supervisors, we are also open to considering this as a development opportunity for an experienced adviser ready to take the next step in their career.

Closing date for applications: 9.00am, Monday 16 June

Interview date: week commencing 23 June

Interviews will be held on Zoom.

CVs are not accepted.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

• Community Housing Assoication
• Opportunity to lead a finance function alongside the Head Of Finance

About Our Client

Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.

Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.

Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.

Job Description

Job Purpose

As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.

Financial accounting

• Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
• Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
• Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
• Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
• Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration

Management Accounting

• Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
• Assist the Head of Finance in finalising all financial reports for the Executive Team and Board

Reporting

• Participate in the annual budgeting process and update the business plan until Board approval is obtained.
• Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
• Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
• Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
• Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.

Rent & Service Charge

• Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
• Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
• Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
• Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
• Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
• Significant experience as a senior member of a finance team within the Social housing Sector
• Experience of preparing VAT under the partial exemption regime, and a VAT shelter
• A positive approach to excellent customer service, care delivery and a commitment to quality
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).

What's on Offer

We would like to offer the successful candidate:

• £73,751 per annum
• Hybrid working, with 2 days in the office
• Access to a wide range of perks and discounts
• Employee assistance program.
• Cycle to work
• Healthcare scheme

Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Care & Repair in Powys is seeking two Falls Prevention Officers to join our small and friendly team. 

You will deliver the new Falls Prevention Service, funded by Welsh Government, using your client focussed skills to identify and support older people who are at risk of falls.  You will be assessing the home environment for hazards and falls risks, working with the client to support their needs.  This may be through recommending minor adaptations or referring on for other services.  You will have access to full training to develop the required skills.  

Our aim is to enable older people to remain at home in comfort and security.

Examples of our work can be viewed here:

https://youtu.be/CNauWJzbSbg

https://youtu.be/qNCFgK_qoTc

https://youtu.be/yQ3_QfoN0lE

Closing date for applications: midday Monday 16th June 2025

Interview date: Tuesday 24th June 2025

We have an exciting opportunity available for a Community and Carers Services Manager to join the newly restructured Community, Carers and Wellbeing Division.

Within this role you will be responsible for supporting team leaders and managers with the operational management of services that fall within our carers and community division. You will also be responsible for ensuring that services are effectively managed and achieve or exceed contractual and organisational requirements. The role will require regular travel to services in the Greater Manchester , Cheshire , Merseyside, Yorkshire and Cambridgeshire areas.

Salary: £34,525 per annum

Hours: 35 per week

At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community. Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.

Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.

Tailor Making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.

Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.

Having Courage is about committing bravely to working in ways that take us to new places.  We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.

Being Ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.

At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

Responsibilities

Key responsibilities will include:

• Leading, managing and motivating Service Managers and Team Leaders to achieve excellent customer service
• Ensure all community services meet high standards of quality, achieving capacity and maintaining appropriate staffing levels
• Develop and maintain strong professional relationships with commissioners , funders and other stakeholders 
• Monitor service performance and ensure compliance with all relevant regulations and legislation ensuring services are financially viable
• Work collaboratively with the Business Development, Fundraising and Marketing Teams to contribute to winning new business and maintaining and retaining existing business

Candidates must have previous experience of leading a team in a relevant community setting and have experience of managing budgets , reporting on outcomes and meeting targets.

You will be required to travel across the wider organisation and to work in different regions as necessary , therefore access to your own mode of transport is essential.

A full Job Description can be found here

Qualifications

Candidates must have a Level 5 (or equivalent) Diploma in health & social care (or the willingness to work towards in an agreed time- frame).

On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. 

We are seeking individuals who can showcase that their personal values align ours here at Making Space.

Benefits

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Wagestream – Access up to 30% of your wages as you earn
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Holidays 25 days plus bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 45p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

The purpose of this role is to provide 1-1 support to both an accommodation and outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Two reasons why you should join Ella’s 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Benefits: 

• Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures

• Access to a professional supervisor

• 28 days annual leave plus bank holidays

• Mental health days

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken

• Due to the nature of the work, this post is for women only

• The role is subject to a 6-month probationary period

• The postholder is expected to take part in the out of hours on-call service

• Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role

See attachments for Person Specification and how to apply

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 

The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

The Jack Petchey Foundation is a dynamic Foundation, set up in 1999 by Sir Jack Petchey CBE to inspire and motivate young people and to celebrate their achievements. To date, the Foundation has invested over £180 million in young people across London and Essex. We do this through a range of programmes including our Achievement Awards, our Partnership Programmes and our Internship Programme.

In 2024, the Jack Petchey Foundation proudly celebrated its 25th Anniversary, marking 25 years of empowering young people and recognising their achievements. Over 250,000 young people have been honoured with the Achievement Award during this time, a milestone made possible thanks to the dedication of scheme coordinators. In total, over 1.3 million young people have directly benefitted from our programmes.

We are now looking to appoint to the new senior role of Director of Communications and Engagement. Reporting directly to the Chief Executive Officer, you will steer our communications, PR, marketing, and events to boost our reach and visibility and amplify the voice of young people. As a member of the Executive Team, you will play a crucial role in delivering our new, ambitious strategy, raising our profile and ensuring that we, and the young people and partners we work with, have the greatest possible positive impact through our work.

Strong candidates will have a deep commitment to providing inclusive opportunities for young people, and a significant track record of leading an impactful communications, engagement and public affairs function. Knowledge of youth policy is desirable but not essential. You will bring strategic vision, evidence of managing stakeholder relationships at the highest level, and a track record of delivering high-profile impact through your communications work.

The Foundation has a strong commitment to ensuring that young people are at the centre of our work, that their voices are heard, their views communicated, and their leadership supported. This is an exciting time to join our team as we embark on a new three-year strategy.

Substance Misuse Practitioner (Mid area)

Permanent contract but funding for this role ends on 31st March 2030 (with the potential for extension for a further 2 years) 

35 hours per week 

£29,855.00 per annum 

Essex - Mid area (Chelmsford and the surrounding areas)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way. 

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area. 

We wish to recruit a Substance Misuse Practitioner to join the established All Age Recovery Co-ordination Service (AARCS), which we deliver in partnership with Open Road, supporting young people, adults and families affected by substance misuse.

You will undertake individual assessments and risk assessment with young people up to the age of 25, developing a person-centred care plan specific to that young person and their needs and supporting them through their recovery journey with the service. This will be delivered through a range of tailored interventions, in both a one to one and/or targeted group work capacity.

-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity.

-You will have experience of carrying out individual and group work interventions with young people & adults.

-You will have experience in using Microsoft Office Applications and other relevant data systems.

-You can demonstrate the ability to work on your own initiative as well as part of a multi-disciplinary team.

As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history" form, which will be emailed to shortlisted candidates prior to interview. 

The closing date for applications is Sunday 22nd June 2025. If after 14 days, we have received enough applications we can close this vacancy from the 6th June onwards.

Interviews will be held on the 2nd July 2025 in our Chelmsford Office.

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Deputy Manager – Rose Lawn Care Home (Sidmouth, Devon)
Salary: £29,000–£34,000 per annum (depending on experience)
Full-Time | 35 hours per week | Permanent

Transforming Lives Through the Power of Community

About the Role
Rose Lawn Care Home, part of Keychange – a Christian charity creating caring communities – is looking for a compassionate and capable Deputy Manager to join our leadership team in Sidmouth, Devon. You’ll play a key role in supporting the Registered Manager in the day-to-day running of the home, ensuring high-quality, person-centred care is delivered with warmth, dignity, and respect.

As Deputy Manager, you’ll help lead and develop a dedicated care team, champion our values, and uphold the standards expected in a Christian community where every individual is seen as made in the image of God. You'll also act as the Manager in their absence and be instrumental in shaping a positive, supportive environment for both residents and staff.

About Rose Lawn
Nestled within a UNESCO World Heritage Site along the stunning Jurassic Coast, Rose Lawn is a 29-bed residential care home known for its beautiful gardens and friendly, homely atmosphere. We offer residential, short-term, dementia, and end-of-life care, and we’re committed to helping every resident flourish as part of our vibrant community.

What You’ll Do

• Lead by example to inspire, motivate, and support the care team
• Work closely with the Registered Manager to oversee care quality, staffing, compliance, and financial management
• Foster an inclusive, faith-affirming environment that supports spiritual as well as physical wellbeing
• Ensure all care plans, staff records, and documentation are accurate and up to date
• Promote professional development through supervision, appraisal, and training
• Build strong, collaborative relationships with residents, families, and external professionals

About You

• Experience in a supervisory or Deputy Manager role within care
• Level 3 qualification in Leadership for Health & Social Care (or working towards)
• A heart for community, and alignment with our Christian faith and values
• Strong communication and leadership skills
• Confident in managing rotas, budgets, and staff development
• A safeguarding lead qualification at Level 2 (or willingness to complete)

Our Faith-Based Ethos
Keychange is inspired by the love of Jesus and grounded in Christian values. We welcome applications from people of all faiths or none, we ask that all team members respect and support the ethos of our organisation, and contribute to a culture of love, compassion, and dignity.

Why Join Us?

• A rewarding role in a meaningful and mission-driven organisation
• Beautiful location in the heart of Sidmouth, Devon
• Supportive team and positive work culture
• Ongoing training and development opportunities
• Generous holiday entitlement and pension scheme

If this sounds like your next dream role, click apply today!

Sessional Youth Worker - Gloucestershire Youth Support Service

permanent with funding until

0 hour Sessional Contract

Salary: £14.43 per hour

Location: Gloucestershire - Service will be delivered from Whaddon Youth Centre (Cheltenham) and Tewkesbury Youth Centre (Tewkesbury) and surrounding area.

This post will involve irregular hours, including late evenings, early mornings, and weekend working. There will be travel primarily within Cheltenham and Tewkesbury, access to own transport will therefore be required.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Youth Impact Domain, which provides one-to-one and group support for children who urgently need support. Your role will be to help us develop innovative practice in Cheltenham and Tewkesbury.

Youth work is life-changing for young people, and we're excited to be expanding our services in Cheltenham and Tewkesbury. We want to empower young people through impactful and transformative youth work, and we are looking for dedicated professionals to join our dynamic and ambitious team during this exciting period of service mobilisation.

We are seeking a dedicated youth worker with direct experience working with children and young people, either in a professional or voluntary capacity. As a youth worker, you will play a crucial role in providing support to and empowering vulnerable young people and those with complex needs as they transition into adulthood.

In order to be successful in this role, you must have:

-Direct experience working with children and young people on a one-to-one basis and in group work settings in a professional or voluntary capacity

-Ability to build relationships and maintain appropriate professional boundaries

-Strong understanding and experience of the challenges faced by vulnerable young people and those with complex needs

-Commitment to the values and mission of youth work, as well as safeguarding and promoting the welfare of young people

-Experience of working independently and as part of a team in the field of youth work

-Experience of developing inclusive practice

-Experience in a relevant area of work e.g., Youth Work, Social Care, Family support, Youth Offending, Connexions, Education

Benefits

Enhanced Annual Leave 28 days-length of service extra 2 after 2, 5 and 7 goes up to 36 days.

Free eye test-claim back via my finance-take form to dentist-eye test form can also claim for glasses.

Pension-match contribution up to 8% can opt out, have to auto enrolled every 2 years do get money refunded if opt out you contribute 4% and will be matched to 8%

Life assurance - death in service, 4x salary gets paid to nominated person.

Cycle to work 39% off bike cost can be spread across the year.

770 retailers discounts offered with YouStar App.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history template” document prior to interview. The fully completed document should be uploaded by the candidate alongside uploading your CV.

The closing date for applications is midnight on 30th of June. If after 14 days, we have received enough applications, we can close this vacancy from the 6th June.

Interviews will be held on the week commencing 7th July.

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