Digital Communications Officer

Temporary Digital Communications Officer (Charity / Membership Body)

Rate: £21/hour + holiday pay
Contract: 3-4 months (full-time, 35 hrs/week)
Location: Westminster, Central London (hybrid). Mondays in office; occasional UK travel for meetings/conferences.
Start: ASAP

The role
Our charity-sector client, a respected UK membership organisation, is seeking a Digital Communications Officer to raise profile and drive engagement across web, email and social channels. You'll plan, create and deliver high-quality digital content, turning complex ideas into accessible stories that resonate with diverse audiences.

What you'll do

• Own day-to-day website and social media: publish, edit and maintain high-quality content.

• Plan content calendars; schedule posts for events, news, and key moments.

• Produce member e-news and other email communications (liaising with internal stakeholders).

• Create engaging coverage for live activities (events, campaigns, announcements).

• Design assets and promotional materials (graphics, leaflets, event collateral, email campaigns).

• Produce multimedia content (images/graphics; occasional short video/animation).

• Draft and refine copy; contribute to campaigns that grow and retain membership and promote grant schemes.

• Work with external suppliers for events/projects; edit and enhance supplied content.

• Contribute to a quarterly member newsletter.

• Uphold brand guidelines.

• Track performance and produce concise dashboard reports with recommendations.

• Maintain relevant contact databases and support committees/working groups.

What you'll bring

• Exceptional writing, editing and proofreading, with a knack for simplifying complex ideas.

• Hands-on experience managing websites and building/engaging audiences on social media.

• Strong admin and organisation skills; confident with MS Office (incl. Excel).

• Design and basic video skills; comfortable in Adobe Creative Cloud.

• Experience with WordPress and Dotdigital (or similar ESP/CMS).

• Familiarity with web content/design systems and good UX instincts.

• Int