Head of casework jobs
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help young refugees thrive by growing high-impact funding partnerships!
About Young Roots
Young Roots' vision is a compassionate and welcoming society for young people seeking safety in the UK.
We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing the whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the Role
Young Roots is looking for an experienced and creative Trusts & Foundations Fundraiser to play a key role in securing income that transforms the lives of young refugees and asylum seekers. This is a rewarding role leading Trusts and Foundations income generation with structured support from the Head of Fundraising and Development. We are open to applicants wishing to work part-time or full-time to support work-life balance. Please specify in your application your desired working pattern.
You'll manage a defined portfolio of Trust and Foundation partners, working alongside colleagues overseeing other income streams. You'll develop compelling funding proposals, and proactively identify new opportunities aligned with our strategy. Working closely with colleagues across the organisation, you’ll place young people’s voices and experiences at the heart of every bid, helping to fund services that support belonging, wellbeing and futures.
We are a small, collaborative organisation, so you will work closely with senior colleagues and programme staff, with plenty of opportunity to influence how we fund and grow our work.
This is an ideal role for a confident Trusts fundraiser who enjoys building relationships, spotting opportunities, and taking ownership — while working collaboratively in a values-driven organisation.
Why work with us?
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Flexible working (full-time or part-time, hybrid, working patterns to allow for caring responsibilities)
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A supportive, values-led team
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Opportunities for learning, development and progression
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The chance to play a key role in a small charity with big ambitions
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Work that has a genuine, lasting impact on young people’s lives
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)
Please also specify your ideal working pattern.
Please submit your application via Charity Jobs.
No agencies, please.
Closing date: 25th January 2026
Interview date: 3rd/4th February 2026
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
South East London Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. We are one of the largest charities in the Mind network.
We are working in partnership with Oxleas NHS Foundation Trust to deliver integrated support within the Trust’s Community Mental Health Teams. This post sits within the Care Team Approach, an integrated team providing support to people living with psychosis, helping them develop their independence, self-management skills and achieve their recovery goals.
We are recruiting a Senior Mental Health Advisor to work within this fast paced and innovative service. You will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG (Information and Guidance) on a wide range of social issues, including guided self-help and management of social integration, liaising appropriately with specialists and professionals within the wider team.
You will also hold line management responsibility for a Mental Health Advisor in the team.
Hybrid working will be considered in line with service need.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 18th January (11:59pm)
Likely interview date: Week beginning 26th January
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Are you passionate about leading a growing casework function to regulate charitable fundraising and protect the public?
Prospectus is delighted to be partnering with our client for the recruitment of a Head of Casework on a full-time, permanent basis. The organisation is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales and Northern Ireland. The organisation owns the Code of Fundraising Practice which also applies in Scotland where separate arrangements apply for charitable fundraising.
The organisation is committed to diversity, equality and inclusion. We want our workforce to be truly representative of the society we are here to support and protect, so that we’re able to regulate effectively. We also want each employee to feel respected and able to give their best. We do this is by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment.
Reporting to the CEO, the Head of Casework is a member of the Senior Management Team and will report directly to the Board and the Complaints and Investigations Committee regarding the casework function. The Head of Casework will have responsibility for the casework function at the organisation overseeing formal investigations and compliance cases opened as a result of concerns identified about charitable fundraising in line with the standards in the Code of Fundraising Practice.
You will oversee the further development of systems and processes and ensure the team remain engaged, accountable and high preforming. The Head of Casework will also be responsible for building and maintaining strong relationships and working closely with other Regulators and key stakeholders, as well as representing the organisation at external events.
To be considered for this position, you will be an experienced senior leader with substantial experience of managing and leading teams in a casework or similar operational environment. As a voluntary regulator, the organisation often takes complex decisions about whether cases fall within its remit and therefore you must be comfortable making decisions without legal precedent.
Please initially apply by providing a Word Document copy of your CV. Cover letters are not required at this stage. A full job description will be provided to candidates shortlisted by Prospectus.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you require any part of the application or interview process to be adjusted to accommodate your needs, please let us know.
First stage interviews to take place Tuesday 10th February and second stage interviews to take place Monday 16th February.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
- Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme
- Develop and refine service model, workflows, triage criteria, and beneficiary journeys
- Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up
- Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback
- Manage your own caseload alongside Programme Head responsibilities.
Team Leadership & Development
- Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand)
- Provide coaching, oversight, and reflective practice opportunities for squad members
- Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth
- Lead START Programme Daily Huddles
Collaboration & Partnership
- Build strong referral pathways with external organisations (military & non-military charities, NHS, social care)
- Become the charity’s expert on navigating entitlements for the bereaved community.
- Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals
- Support the Head of Service in forming partnerships that enhance START’s offer
Monitoring & Evaluation
- Track and report on beneficiary engagement, support outcomes, and follow-up actions
- Use insights, working with the Head of Research & Impact, to adapt and improve the service over time
- Ensure CRM records are complete, accurate, and used to inform delivery decisions
Contribution to Charity-Wide Goals
- Feed into cross-functional projects including Outreach, Fundraising, and Strategy
- Act as a representative of Scotty’s at sector events or external meetings where appropriate
- Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
- Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
- Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
- Scoped and met with key stakeholders.
- Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.
- Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme.
- With the Head of Service, supported the design of a light CRM for initial use in START casework.
- Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
- Drafted a training plan for new START caseworkers.
The 90-day goals for this role are:
- Launched the new START Programme.
- Built strong partner networks for any needed referrals or information gathering to support casework.
- Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc).
About You:
Must-Have
Experience in service delivery, casework, or personalised support services
Ability to lead a new programme from concept to delivery
Strong team leadership and relationship-building skills
Excellent organisational and communication skills
Nice-to-Have
Familiarity with military family life or bereavement support
Background in adult mental health, social care or wellbeing services
Experience in service co-design with users or lived experience groups
Safeguarding knowledge or training
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Could you lead a multi-disciplinary team to deliver excellent casework and oversee the production of high-quality evidence to drive lasting systemic change for those impacted by harmful health practices in immigration detention?
About Medical Justice
Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on.
About the role
Casework and clinical evidence are at the heart of everything Medical Justice does. We assist vulnerable people mistreated in immigration detention and the evidence we produce forms the basis of our advocacy work to secure lasting change.
As Head of Clinical Evidence & Casework, you will play a key role in strengthening and developing our ability to reach more people in detention. Leading a team of Caseworkers, employed and volunteer Clinicians and Interpreters, you will oversee the development of high-quality medical evidence, facilitate access to healthcare for people in detention, and collaborate closely with our Advocacy team and external organisations to challenge and end medical mistreatment in immigration detention.
For full role information and the person specification please see the candidate pack.
Recruitment at Medical Justice
Medical Justice has an organisational commitment to improving the representation of people with lived experience. We recognise that some potential candidates who bring lived experience that we need may have had less opportunity to develop a track record in these roles. We are keen to look beyond the traditional review of your qualifications and work experience. Whilst the fact that your lived experience will be of relevance, there will be no expectation that you talk about your personal experiences.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
How to apply
Please read the Candidate Pack and when you are ready to apply, click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few application questions about your relevant skills and motivation.
Closing date Tuesday 20 January 2026, 23:30 GMT.
First round interviews will take place w/c 9 February, second round interviews w/c 23 February.
We look forward to receiving your application.
The decision to short-list you will be based on the information you provide in the application form. You need to show how you meet the requirements of the job description and person specification. You may find it helpful to draft of your answers to the application first.
The person specification in the candidate pack describes the skills and experience needed for the role. You should address as many of the criteria as possible. We suggest give specific examples which show that you have them.
If you have gaps in paid employment, your job history may be less important than some other responsibilities or experience which you have had recently. Make sure to include experience gained outside full time employment.
We uphold health rights of people in immigration detention and provide medical evidence, so the devasting health harms are understood and acted on.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Contract:Permanent, full time
Salary:circa £50,000 per annum
Location: Burford, OX18 4PF on a hybrid basis
Closing date:30 January 2026
1st interviews:10 – 12 February 2026
2nd stage:18 & 19 February 2026
At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices.
Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership.
More about the role
As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes.
As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function.
You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate.
This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.
About you
You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution.
You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do.
Essential Qualifications, Skills, and Experience
- CIPD Level 5 or above, or equivalent professional experience
- Substantial experience in a generalist HR or people role
- Strong employee relations experience with sound knowledge of UK employment law
- Proven ability to manage complex and sensitive people issues with empathy and professionalism
- Strong communication, influencing, coaching, and stakeholder management skills
- Experience working in a values led, care focused, or emotionally demanding environment
- The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity
Desirable Qualifications, Skills, and Experience
- CIPD Level 7 qualification
- Experience working in animal welfare, healthcare, social care, or frontline operational environments
- Experience supporting managers and teams working in emotionally demanding roles
How to apply
Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values.
Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture.
Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices.
We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.
Contract: Fixed Term: Six Months
Hours: 21 per week
Location: London centre: Finsbury Park
Starting salary: £31,111
Closing date: 16 January 2026
Expected date of interviews: 22 January 2026
Job ref: CS 42
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an Administrator to join our Legal Advice and Welfare Service.
Would you like to join our award-winning organisation?
About the role
The post holder will be responsible for developing and maintaining effective administrative systems and supporting the successful running of Freedom from Torture’s Legal Advice and Welfare Service.
The LAWs team has immigration and welfare advisors in Freedom from Torture’s London and Glasgow. Whilst this role is based in the London centre, the post-holder will provide support to LAWS advisors in both centres.
About you
You will have experience of working in an administrative role, and experience of developing and maintaining effective administrative systems. You will have excellent attention to detail and effectively proof-read reports, manage spreadsheets and collate and report on complex data. As well as effective communication skills, you will be proactive, organised and able to prioritise. An understanding of the issues affecting asylum seekers, refugees and/or survivors of torture, and experience in working in a legal, clinical or medical setting would be an advantage.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement (pro-rata), and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £31,111 - £36,089.
To view the Job Description and Person Specification, please find the attached JD.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
This is a delivery-focused contract role, ideal for an experienced HR contractor who thrives in fast-paced environments and is confident leading sensitive people matters while working closely with senior stakeholders.
The opportunity
Job title: Interim HR Manager (Contract)
Location: Stoneleigh, Warwickshire
Hours: Part time – 3 days per week – at least one day per week office based
Day rate: £200 - £210 a day
The interim HR Manager will play a key role in protecting team capacity during a period of significant organisational change, supporting compliance-critical projects and ensuring continuity across core HR operations. You will take ownership of an organisation design and transformation project manage ongoing employee relations cases, support the launch and roll-out of a new competency framework, and handle any new casework that arises during the assignment.
The role reports directly to the Head of HR. Some on-site presence will be required for key meetings (ideally Wednesdays), with the remainder of the role delivered remotely.
Key Responsibilities
Restructure & change
- Lead the end-to-end delivery of a departmental transformation project
- Support and attend individual and group consultation meetings
- Advise senior leaders on feedback, risk and next steps throughout the process
- Provide expert HR guidance on ongoing ER casework, including documentation and process advice
- Support progression at formal stages where required
- Finalise and prepare launch materials
- Support internal communications and stakeholder engagement
- Upload and manage competency and role data within the HR system
- Facilitate workshops, drop-in sessions and manager support sessions
- Act as a trusted advisor to managers on embedding the framework into day-to-day practice
- Manage new absence, health and performance cases as they arise
- Provide pragmatic, empathetic advice to managers and employees
- Support continuity of service during planned team absences
- Proven experience operating at HR Manager level in a generalist capacity
- Strong background in restructures, ER casework and organisational change
- Up-to-date knowledge of UK employment law
- Confident advising and influencing senior leaders
- Highly organised, detail-driven and comfortable managing confidential matters
- Experienced with HR systems and MS365 tools (Teams, SharePoint, etc.)
- Able to balance commercial pragmatism with empathy and professionalism
To apply for the position of Interim HR Manager please send your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT SUZY LAMPLUGH TRUST:
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy's legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.
ABOUT THE ROLE:
We are looking for an ambitious, dynamic senior social worker to lead, deliver and develop our SAFE Project, a pan-London project dedicated to providing advocacy support for stalking victims aged 11-16 (or up to age 25 with particular vulnerabilities), funded by Mayor's Office for Policing and Crime (MOPAC). This is a fantastic opportunity for someone with strong senior operational experience. You will need to be able to think on your feet and work in a fast paced, ever-changing environment. This first-of-its-kind project, co-designed with partner organisation Safer London, will seek to fill in important gaps in understanding, assessing and supporting young people experiencing stalking. You will work closely to ensure that systems are robust, inclusive, and aligned with the needs of vulnerable children, while embedding the service into the wider ecosystem of London specialist services driving change.
Reporting to the Head of Pan London Stalking Support Service, you will provide expert advice and advocacy to children, young people and their families, ensuring the SAFE Project has what it needs to deliver an outstanding service. You will be trainined as an Independent Stalking Advocate (ISA), hold a caseload, and over the course of the contract, you will support the upskilling of all ISAs on the team to be able to take children and young people's cases. In addition to leading on the development of the children and youth work provision, you will oversee a Young People's Experts by Experience group to ensure victim's voices are fed into project development.
This role is hybrid, initially requiring on-site attendance at our London office until the sucessful completion of the first probation review (typically 3 months), as well as regular travel across London
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people's rights and power.
Our youth hubs and casework are transformative for young refugees, enabling young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
This is an exciting opportunity for an experienced finance professional to play a vital role in ensuring Young Roots can continue delivering life-changing support to young people seeking safety.
As our Finance Lead*, you'll be a senior finance professional providing day-to-day financial leadership, ensuring financial operations run smoothly while translating complex financial data into accessible insights that empower our teams and leadership to make informed decisions. Supported by an experienced Head of Finance and Internal Operations, you'll lead on month-end processes and statutory accounts, cash flow forecasting and funder reporting, supporting strong financial controls and effective use of systems.
An excellent opportunity for a finance professional looking to take a leading role, this isn't just number-crunching – you'll be a trusted finance partner, working collaboratively across the organisation to support effective budget management, shape future initiatives, and ultimately help us maximise our impact for young refugees and asylum seekers.
The role requires proven experience in charity finance, including independently managing month-end processes and grant funding. You'll need an accounting qualification (AAT Level 4, full- or part-qualified ACCA/CIMA, or equivalent by experience) and hands-on experience with accounting systems such as Xero, Sage, or QuickBooks.
Most importantly, we're looking for someone who can work with the Head of Finance and Internal Operations to communicate financial information in ways that make sense to non-finance audiences and is motivated by supporting our mission.
We welcome applications from candidates with diverse career paths. If you've gained relevant skills through non-traditional routes or timeframes, we encourage you to apply.
This is a permanent role offering 21-35 hours per week (0.6-1.0 FTE); we're open to any hours within this range. The role is hybrid, with two days at one of our London offices. Salary is £40,973-£45,199 per annum pro rata.
*Other organisations may call this role Finance Manager, Finance Business Partner or Financial Controller.
How to apply
Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots?
- What is your motivation for applying for this role specifically?
- What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Please submit your application via CharityJobs.
Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time.
No agencies, please.
Closing date: Midday on Monday, 12 January 2026.
Interviews: Week commencing Monday, 19 January 2026.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.
All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.
To view the job description for the role, please see the link above.
How to apply
Please submit your CV alongside a personal statement by the closing date, within our application form (in the Quick apply link below), outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
I am currently looking for an Interim HR Business Partner for my Not-for-profit client based in East London. The role will be for a period of 2 - 3 months initially, starting at the beginning of February 2026, paying a daily rate of £256.22 through an umbrella company. The role requires presence in the office at least 1 day per week and the remainder working remotely.
Reporting to the Head of People & Culture, your role support and guide managers with strategic issues and employee relations cases. The ideal candidate will be CIPD Qualified (level 5 and up) and have experience of: -
- managing ER casework, particularly complex cases
- being able to anticipate potential risks of ER issues and prevent ER claims
- remaining impartial and empathetic
- understanding EDI and how it can be embedded in all areas of work
- working within the Not-for-profit sector with an understanding of employment law, policy and procedures, and the ability to quickly pick up the values and individual business needs of the organisation
- building relationships quickly and finding outcomes that work for all parties and be customer centric
- working as part of a wider HR team and understanding how all elements work together
- taking on ad-hoc HR projects such as upgrading the HR system, preparation for the Employment Rights Bill changes, reward and recognition, new salary structures and consultations, change management
If you have the required qualifications, skills and experience required for this position and you will be available to start by February 2026, please apply now with your up to date CV and contact details.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 12 January 2026
The client requests no contact from agencies or media sales.
The postholder will play a key role in strengthening national, regional and local responses to violence against women and girls (VAWG) affecting Black, minoritised and migrant women. They will design, develop and deliver a high-quality, influential training programme for statutory agencies, voluntary sector organisations and other key stakeholders on VAWG, including domestic abuse, harmful practices such as ‘honour’-based abuse, force marriage, and related forms of gender-based violence.
The role will have a particular focus on the intersections between VAWG, immigration and asylum systems, and no recourse to public funds (NRPF), ensuring that professional responses are rights-based, trauma-informed and grounded in an understanding of structural racism and gender inequality.
Working collaboratively with SBS colleagues, project partners and, where appropriate victim-survivor, the postholder will ensure that training is informed by lived experience and SBS’s long-standing specialist practice, contributing to improved policy, practice and outcomes for Black, minoritised and migrant women.
The postholder will also contribute to the wider work of SBS, supporting the organisation’s strategic objectives, feminist values and commitment to challenging violence against women and girls in all its forms.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.


